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Warranty and Return Policy
The customer must never send back a device without consulting the
manufacturer by e-mail first. A device should be returned to the
manufacturer only after consultation, if the manufacturer explicitly
requests to do so. The customer must pay for the cost of shipping the
device back to the manufacturer. It is up to the customer what shipping
service will be used for the return, but it is the customer's responsibility
to ensure that the manufacturer receives the device. The cost of
repairing the device and sending back the repaired device to the
customer will be covered by the manufacturer during the warranty
period of two years. After the warranty period the cost of repairing and
postage has to be paid by the customer. It is the manufacturer's
responsibility to ensure that it is received by the customer.
