9
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the
table or a problem is not described below.
Symptom
Cause/solution
Reference
pages
Power is not turned
on.
• Are the PoE device (IEEE802.3af compliant) and the RJ45
Network connector connected using an Ethernet cable?
Check whether the connection is appropriately established.
• Depending on the PoE device, the power supply will
stop when the demanded power exceeds its total
power limit for all PoE ports.
Refer to the operating instructions of the PoE device in
use.
Installation
Guide
The LINK indicator
does not light in
orange even when
the Ethernet cable is
connected to the
camera.
• Is the Ethernet cable connected appropriately?
Connect the Ethernet cable appropriately.
• Is the hub or router connected to the camera operating
appropriately?
Check if the hub or router in use is operating appropriately.
• Isn't the Ethernet cable connected to the camera broken?
Replace the cable with another one.
Installation
Guide
Troubleshooting
