Panasonic WV-SW550 Series Page 1 Operating Instructions Manual Download | Manualshive

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Operating Instructions

Network Camera

Model No.

WV-SW550 Series

WV-SP500 Series

WV-SF540 Series

WV-SF530 Series

WV-SW559

WV-SP509

(Lens is optional for WV-SP509.)

WV-SF539

This manual covers the models: WV-SW550 Series (WV-SW559, WV-SW558, WV-SW559E, WV-SW558E,
WV-SW559PJ), WV-SP500 Series (WV-SP509, WV-SP508, WV-SP509E, WV-SP508E), WV-SF540 Series
(WV-SF549, WV-SF548, WV-SF549E, WV-SF548E), and WV-SF530 Series (WV-SF539, WV-SF538,
WV-SF539E, WV-SF538E).

Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

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Summary of Contents for WV-SW550 Series

Page 1: ...WV SW559 WV SW558 WV SW559E WV SW558E WV SW559PJ WV SP500 Series WV SP509 WV SP508 WV SP509E WV SP508E WV SF540 Series WV SF549 WV SF548 WV SF549E WV SF548E and WV SF530 Series WV SF539 WV SF538 WV S...

Page 2: ...are available when using the model WV SF549 SF548 SF548 The functions with this notation are available when using the model WV SF548 SF539 SF539 The functions with this notation are available when us...

Page 3: ...on page 211 when the message is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images...

Page 4: ...it using the FTP periodic image transmission function WV SW559 WV SP509 WV SF549 WV SF539 33 6 Display the log list WV SW559 WV SP509 WV SF549 WV SF539 34 6 1 When JPEG is selected for Recording forma...

Page 5: ...8 Configure the settings relating to the privacy zone Privacy zone setup menu 104 11 9 Configure the VIQS setting 106 11 10 Configure the VIQS area 108 11 11 Configure the settings relating to lens di...

Page 6: ...tion of the DDNS service Example of the Viewnetcam com service 175 18 4 2 When using the Viewnetcam com service 176 18 4 3 Procedure to register information for the Viewnetcam com service 177 18 4 4 C...

Page 7: ...24 Directory structure of drive B WV SW559 WV SP509 WV SF549 WV SF539 213 Operating Instructions 7 Table of Contents...

Page 8: ...6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box...

Page 9: ...accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor...

Page 10: ...pixel 16 9 1 3 mega pixel 16 9 1 3 mega pixel 4 3 is selected for Image capture mode max 30fps When 3 mega pixel 4 3 is selected for Image capture mode max 15fps 10 Operating Instructions 1 Monitor im...

Page 11: ...button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The letter 1 will turn green and images in the ma...

Page 12: ...d only when a JPEG image is displayed 1 button Images in the main area will be displayed in accordance with the setting for Quality1 of Image quality setting page 82 2 button Images in the main area w...

Page 13: ...of displayed images will be adjusted in accordance with the monitor Snap shot button Click this button to take a picture a still picture The picture will be displayed on a newly opened window When rig...

Page 14: ...rea The current time and date will be displayed according to the settings configured for Time display format and Date time display format page 54 A zoom operation can be performed using the mouse whee...

Page 15: ...matching the settings of the Compression and Stream buttons on the Live page to the Cropping settings H 264 JPEG VGA JPEG 640x360 or JPEG QVGA JPEG 320x180 configured on the JPEG H 264 tab cropping i...

Page 16: ...EG and H 264 images with the following image capture sizes are transmitted When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 When 1 3 mega pixel 16 9 is selected for Image capture mo...

Page 17: ...n alarm action is selected in Picture in picture mode a predetermined area is transmitted as a sub image according to each setting A B Main image Sub image Operating Instructions 17 1 Monitor images o...

Page 18: ...ecurity support info html for further information about the compatible cameras and their versions Only JPEG images can be displayed on a multi screen Audio will not be heard When displaying the image...

Page 19: ...ick a camera title Live images from the camera corresponding to the clicked camera title will be displayed on the Live page of the newly opened window Operating Instructions 19 1 Monitor images on a P...

Page 20: ...nce the security change the password for the user admin page 139 If the cellular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly When 3 mega pixel 4 3...

Page 21: ...sh mode of the camera will return to manual refresh IMPORTANT Transmission will be periodically performed when Auto Refresh is selected for the camera image Confirm the contract plan of the cellular p...

Page 22: ...case selecting 9 Low for Image quality setting of JPEG page 82 may sometimes solve this problem Depending on the cellular phone in use or its contract plan it may be impossible to access 1 IP address...

Page 23: ...to the Internet and monitor images from the camera page 149 1 Access to http IP address cam 1 or http Host name registered in the DDNS server cam using a mobile terminal Images from the camera will be...

Page 24: ...changed by selecting a resolution setting from the buttons Image capture mode 2 mega pixel 16 9 images Changes the image capture size between 320x180 and 640x360 default 1 3 mega pixel 16 9 images Cha...

Page 25: ...he AUX output on the screen The AUX output terminals can be controlled with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu page 115 Operating...

Page 26: ...number cam 2 When HTTPS is selected for HTTPS Connection on the Network tab of the Network page enter as follows https IP address colon port number cam or https Host name registered in the DDNS serve...

Page 27: ...IP address of the router that can be accessed via the Internet However when accessing the same LAN as the camera with a wireless compatible mobile terminal the IP address is the local IP address 2 Onl...

Page 28: ...re recorded Images recorded on the SD memory card can be copied onto the PC page 66 1 Display the Live page page 8 2 Click the SD button The SD recording window will open 3 Click the Start button to s...

Page 29: ...nation to save image data is a fixed directory on Drive B Refer to Directory structure of drive B page 213 When the Start button is clicked immediately after the Stop button is clicked saving of image...

Page 30: ...occurrence Notify of alarm occurrences to the device connected to the alarm connector It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an alarm...

Page 31: ...m page page 125 and the E mail tab of the Server page page 144 Notify of alarm occurrences to the designated IP addresses Panasonic alarm protocol notification This function is available only when a P...

Page 32: ...reach the set number of images to be transmitted Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that fail to be...

Page 33: ...SD memory card tab of the Basic page page 57 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 181 and FTP error...

Page 34: ...as time and date of the alarm occurrences and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule on the SD me...

Page 35: ...use is selected for SD memory card the Manual Schedule log list and the FTP trans error log list will not be displayed 3 Click the desired log type listed below Log to display the log list The log li...

Page 36: ...he log number will stop and the log number displayed at the moment when the mouse button is released will be the top of the currently displayed page Last button Click this button to display the log li...

Page 37: ...ly Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this...

Page 38: ...will be displayed in a newly opened window log list window A B C E D IMPORTANT Only a single user can operate the log list window Other users cannot access the log list window 38 Operating Instruction...

Page 39: ...d Recording time The search result will be displayed on the log list Log list Displays the log search results You can play back recorded data by clicking on the time or duration of the recorded data d...

Page 40: ...d can shorten the time to delete all the data In the process of the deletion Alarm and Manual Schedule can not be operated Do not turn off the power of the camera until the deletion is complete When t...

Page 41: ...e capture size of 640x360 even 320x180 1280x720 or 1920x1080 is selected Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images...

Page 42: ...the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when this button is cl...

Page 43: ...downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on...

Page 44: ...uring fast playback playback speed will return to the normal playback speed Note The maximum speed of the fast playback varies depending on the setting of Max bit rate H 264 recording of the SD memory...

Page 45: ...e process of the download the download will be canceled In this case video data already downloaded before clicking the Cancel button will be saved on the PC Video data are saved in the files of approx...

Page 46: ...ccess to cameras using the HTTPS function page 157 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and p...

Page 47: ...onfigure the access level 9 1 How to display the setup menu 1 Display the Live page page 8 2 Click the Setup button on the Live page The window with the user name and password entry fields will be dis...

Page 48: ...The setup menu will be displayed Refer to page 51 for further information about this menu 48 Operating Instructions 9 Display the setup menu from a PC...

Page 49: ...indow click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing...

Page 50: ...eld A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting i...

Page 51: ...e Image page The settings relating to image quality image capture size etc of JPEG H 264 camera images can be configured on the Image page page 81 Multi screen button Displays the Multi screen page Th...

Page 52: ...he settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol and the FTP File Transfer Protocol periodic transmission can be configured on the Network page page 149 Schedule button...

Page 53: ...this page Camera title Enter the title of the camera Click the Set button after entering the title of the camera The entered title will be displayed in the Camera title field Available number of char...

Page 54: ...ied in the location where the camera is in use In Applies summer time An asterisk will be displayed on the left side of the displayed time and date Out Does not apply summer time Auto Applies summer t...

Page 55: ...d error indicator ABF indicator SP509 SP509 AF indicator SW558 SW558 SF548 SF548 SF538 SF538 ABF indicator SP508 SP508 Default On Note Link indicator orange This indicator will light when communicatio...

Page 56: ...ra On Installs the viewer software from the camera automatically Off The viewer software cannot be installed from the camera Default On IMPORTANT It is impossible to display images and to receive tran...

Page 57: ...emory card WV SW559 WV SP509 WV SF549 WV SF539 Click the SD memory card tab on the Basic page page 47 page 49 The settings relating to the SD memory card can be configured on this page Operating Instr...

Page 58: ...58 Operating Instructions 10 Configure the basic settings of the camera Basic...

Page 59: ...an SD memory card we recommend replacing the SD memory card Recording format Select JPEG H 264 1 H 264 2 for the video encoding format of image data to be recorded on the SD memory card JPEG Records...

Page 60: ...matically When H 264 1 or H 264 2 is selected for Recording format the number of users that can access the camera may be reduced When Image capture mode is selected for 3 mega pixel 4 3 H 264 2 is una...

Page 61: ...name Enter the file name used for the image to be saved on the SD memory card The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial numbe...

Page 62: ...Alarm tab Number of images to be saved can be configured only when Alarm input is selected for Save trigger Image capture size When Manual is selected for Save trigger and JPEG is selected for Recordi...

Page 63: ...ed for Frame rate Images are recorded so that the average transmission rate during the period specified for Control time period becomes the bit rate selected for Max bit rate Default Frame rate Frame...

Page 64: ...n a notification E mail will be sent to the registered addresses when the SD memory card becomes full page 125 page 126 Format To format the SD memory card click the Execute button IMPORTANT Before fo...

Page 65: ...may be smaller than the total size since the default directory is automatically created in the SD memory card Recommended SD memory card Manufactured by Panasonic option SDXC memory card 64 GB SDHC me...

Page 66: ...a proxy server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window will be d...

Page 67: ...3 200 96 000 32 GB 22 400 28 800 35 200 41 600 48 000 16 GB 11 200 14 400 17 600 20 800 24 000 8 GB 5 600 7 200 8 800 10 400 12 000 4 GB 2 800 3 600 4 400 5 200 6 000 2 GB 1 400 1 800 2 200 2 600 3 00...

Page 68: ...2 GB 2 800 3 600 4 600 5 000 6 000 1 GB 1 400 1 800 2 300 2 500 3 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 268 800 345 600 416 000 448 000 480 000 32 GB 134 400 172 800...

Page 69: ...2 GB 4 000 5 000 6 000 7 000 8 000 1 GB 2 000 2 500 3 000 3 500 4 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000...

Page 70: ...GB 4 800 6 400 8 000 8 800 10 400 1 GB 2 400 3 200 4 000 4 400 5 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 400...

Page 71: ...0 000 14 000 16 000 18 000 20 000 1 GB 5 000 7 000 8 000 9 000 10 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416 00...

Page 72: ...000 17 600 20 800 22 400 25 600 1 GB 6 000 8 800 10 400 11 200 12 800 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200...

Page 73: ...0 26 000 27 000 28 000 30 000 1 GB 12 000 13 000 13 500 14 000 15 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 024 000 1 152 000 1 216 000 1 280 000 1 344 000 32 GB 512 00...

Page 74: ...28 800 32 800 35 200 36 000 38 400 1 GB 14 400 16 400 17 600 18 000 19 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 7...

Page 75: ...selected for Recording format and when Alarm input is selected for Save trigger only alarm logs will be saved Name of the destination directory for downloaded images Enter the name of the destination...

Page 76: ...estination folder in the same manner as for Alarm Default On IMPORTANT When Name w o time date is selected for File name on the FTP img trans tab on the Network page FTP error log and associated image...

Page 77: ...the oldest log is the first to be overwritten Images Will not be saved Not use Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwritten by the newer l...

Page 78: ...images Off Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to...

Page 79: ...images on the SD memory card it is necessary to copy them onto the PC first page 66 Off Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of imag...

Page 80: ...aved When available capacity of the SD memory card ran out saving of images will become impossible Other than FTP error Logs Will not be saved Images Will not be saved Not use Logs Will not be saved I...

Page 81: ...area settings are configured Therefore we recommend that you configure each area setting after configuring the Image capture mode mask area page 97 privacy zone page 104 VMD area page 121 VIQS area pa...

Page 82: ...asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission i...

Page 83: ...ges for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default Quality1 5 Normal Quality2 8 The setting for Quality1 is activated for FTP periodic image transmission files atta...

Page 84: ...ure the settings relating to H 264 images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 47 page 49 84 Operating Instructions 11 Configure the settings relating to images and audio I...

Page 85: ...image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 82 for the settings relating to JPEG images Operating Instructions 85 11 Configure the settings...

Page 86: ...nd audio will be transmitted using the UDP port Default Off Note When On is selected only Unicast port AUTO will be available for Transmission type When On is selected it may take time to start displa...

Page 87: ...a maximum frame rate of 30fps select Main 30fps Sub 1fps for Frame rate For H 264 2 when Alarm action 1 Alarm action 2 or Alarm action 3 is selected for the Picture in picture mode of picture in pictu...

Page 88: ...Unicast port1 Image and Unicast port2 Audio will automatically be selected when transmitting images and audio from the camera When it is unnecessary to fix the port number for H 264 image transmission...

Page 89: ...H 264 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator When two or mor...

Page 90: ...ion can be configured in this section Image adjust Click the Setup button to display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newl...

Page 91: ...play the setup menu that can configure the settings relating to VIQS The setup menu will be displayed page 108 Lens distortion compensation Click the Setup button to display the setup menu that can co...

Page 92: ...e setup menu displayed in a newly displayed window When the values are changed the changed values will be applied to the currently displayed image on the Image quality tab 92 Operating Instructions 11...

Page 93: ...eas This causes loss of detail in darker areas Conversely adjusting the lens brightness for the darker areas causes the brighter areas to become washed out Super Dynamic digitally combines an image th...

Page 94: ...n compensate back light by setting mask areas on brighter parts of images On Mask areas will be set automatically Off Mask areas will not be set automatically It is necessary to set them manually Defa...

Page 95: ...h On Mid On Low When the luminance of the subject becomes darker gain will be automatically increased and screen will become brighter High Mid and Low are indications of gain level Off Images will be...

Page 96: ...0s 30s 1min Default 10s White balance Select a method of white balance adjustment from the following White color can be adjusted by Red gain and Blue gain ATW1 Selects the automatic tracing white bala...

Page 97: ...er Click the Reset button to reset the color to the default Default 128 Aperture level Adjust the aperture level outline compensation Images will be sharper when the cursor is moved in the direction a...

Page 98: ...1 Display the Image adjust setup menu page 90 98 Operating Instructions 11 Configure the settings relating to images and audio Image Audio...

Page 99: ...art button of Mask area Borders will appear and the image displayed on the Image quality tab will be divided into 48 6x8 Operating Instructions 99 11 Configure the settings relating to images and audi...

Page 100: ...move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the mask area after changing the Image capture mode setting The mask area may move out of alignment...

Page 101: ...side Reset button Click this button to reset the focus to the default Far button Click this button to adjust the focus to the Far side Adjusting method Select the focus adjustment method upon switchi...

Page 102: ...Reset button Click this button to reset the focus to the default Far button Click this button to adjust the focus to the Far side Adjusting method Select the back focus adjustment method upon switchin...

Page 103: ...ga pixel 16 9 or 1 3 mega pixel 4 3 is selected for Image capture mode the maximum zoom ratio is x2 0 When 3 mega pixel 4 3 is selected for Image capture mode the maximum zoom ratio is x3 2 IMPORTANT...

Page 104: ...be numbered in the order of creation Display type Select a display type of the privacy zone from the following Gray The privacy zones will be displayed in gray Off Does not display the privacy zones...

Page 105: ...ivacy zone may move out of alignment when Extra optical zoom is configured Make sure to check the privacy zone after configuring Extra optical zoom Operating Instructions 105 11 Configure the settings...

Page 106: ...y of other areas The VIQS setting is available only for H 264 images Up to 2 VIQS areas can be set When checking the images after configuring the VIQS setting display the H 264 images on the Live page...

Page 107: ...fter changing the Image capture mode setting After configuring the VIQS area the VIQS area may move out of alignment when Extra optical zoom is configured Make sure to check the VIQS area after config...

Page 108: ...e corresponding outline Note A selectable area is limited 2 Select On Off to activate deactivate a distributed image of VIQS H 264 1 or VIQS H 264 2 3 Click the Set button This unit is updated with th...

Page 109: ...e page 90 Distortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted Note The lens distortion compensation function is disabled when...

Page 110: ...images on the PC Images and audio will not be synchronized Audio output Audio data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive...

Page 111: ...the camera using a microphone Line High The volume level will become high This setting will be applied when audio is input to the camera using the Line input Line Middle The volume level will become...

Page 112: ...port number on the camera used to receive audio data transmitted from the PC Available port number 1024 50000 Only even numbers are available Default 34004 Note The transmission port number entered fo...

Page 113: ...49 IP address Enter the IP address or the host name of the camera to be used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP...

Page 114: ...hen selfcamera is displayed for the IP address or host name Note When using the host name it is necessary to configure the DNS settings of the PC to be used for the multi screen display Refer to the n...

Page 115: ...Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is...

Page 116: ...er information about input output rating of each terminal VMD alarm When clicking VMD the VMD area tab of the Alarm page will be displayed page 123 Command alarm Select On or Off to determine whether...

Page 117: ...where the alarm images are to be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable...

Page 118: ...de 2048x1536 fix Default 640x360 Note SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 When 2 mega pixel 16 9 is selected for Image capture mode 1920x1080 can only be used when it is saved to the SD me...

Page 119: ...ce 10s 20s 30s 40s 50s 60s 120s 180s 240s 300s Default 30s The actual recording time may sometimes be longer than the duration selected for this setting Recording memory size per an alarm The capacity...

Page 120: ...gger output Select Open or Close to determine whether to open or close the alarm output terminal when outputting the alarm signals Open The alarm output terminal will open when outputting the alarm si...

Page 121: ...ill be regarded as an alarm IMPORTANT The alarm occurrence indication button page 11 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displa...

Page 122: ...rder of selection Status Select On or Off to determine whether or not to perform video motion detection On Performs video motion detection Off Does not perform video motion detection Default Off Detec...

Page 123: ...n On is selected for Light detection control the video motion detection may not be performed even when detecting a subject moving over the whole screen Area No notification When Panasonic alarm protoc...

Page 124: ...and Detection area The currently displayed area and its detection sensitivity will be displayed in the Detection area section Change areas and the settings of Detection area and Detection sensitivity...

Page 125: ...il notification page 144 E mail notification E mail server When E mail server is clicked the E mail tab of the Server page will be displayed page 144 E mail notification Select On or Off to determine...

Page 126: ...card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination E mail address Enter the destination E mail address Available number of characte...

Page 127: ...ion below When an alarm is detected Alarm SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory...

Page 128: ...apacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Enter the destination server address or...

Page 129: ...ation refer to our website http security panasonic com pss security kms 14 1 Configure the settings relating to the XML notification XML notification Click the XML notification tab on the Advanced fun...

Page 130: ...Alphanumeric characters the period the underscore _ and the hyphen Destination port number Configure the port number settings for XML notification The following port numbers are unavailable since the...

Page 131: ...ges In addition determine whether or not to display the detection frame on the Live page Off Information about the face detection frame will not be attached to images No face detection frame will be d...

Page 132: ...other than Off is selected for Picture in picture mode on the PiP tab the face detection frame will not displayed on the Live page page 134 XML notification The destination settings of the face detec...

Page 133: ...er or not to transfer JPEG or H 264 2 as cropping images Off cropping images are not transmitted H 264 2 H 264 2 is transmitted as cropping images JPEG VGA JPEG 640x360 JPEG with a resolution of VGA o...

Page 134: ...s Default Off Clear button The selected outlines displayed in red are deleted When the selected outline is deleted the outline with the lowest number is selected If the Clear button is clicked when th...

Page 135: ...setting When an alarm occurs the main image and sub image are switched Alarm action 3 In normal operations images are combined according to Picture in picture setting When an alarm occurs the frame ra...

Page 136: ...ger a cropping area up to 4 areas can be configured for each VMD area up to 4 areas If any other setting is selected for Alarm trigger only 1 area can be configured Drag the mouse over an image to spe...

Page 137: ...elected the frame rate operates at a maximum of 15fps In addition when 10fps is selected for the H 264 Frame rate if Main 15fps Sub 15fps is selected the frame rate operates at a maximum of 10fps Depe...

Page 138: ...y zone When the lens distortion compensation function is used at the same time as the picture in picture function the cropping position of the cropping area may move out of alignment If motion is dete...

Page 139: ...ntication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 18 users can be registered Note When user authentication has failed t...

Page 140: ...following 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavai...

Page 141: ...already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera...

Page 142: ...ss 2 Enter the second destination IP address Stream type Select either JPEG H 264 1 or H 264 2 JPEG JPEG images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images wi...

Page 143: ...ga pixel 16 9 is selected for Image capture mode 1920x1080 640x360 320x180 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 When 1 3 mega pixel 4 3 is selected for...

Page 144: ...ress Enter the IP address or the host name of the SMTP server used to send E mails Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the...

Page 145: ...trator User name Enter the user name to access the server Available number of characters 0 32 characters Unavailable characters Password Enter the password to access the server Available number of cha...

Page 146: ...characters 0 32 characters Unavailable characters Control port Enter a control port number to be used for the FTP server Available port number 1 65535 Default 21 The following port numbers are unavail...

Page 147: ...s from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary...

Page 148: ...t an interval 1 24 hours in 1 hour intervals of synchronization with the NTP server Default 1h Time zone Select a time zone corresponding to the location where the camera is in use Default GMT Greenwi...

Page 149: ...TP img trans tab 18 1 Configure the network settings Network Click the Network tab on the Network page page 47 page 49 The following information is required to configure the network settings Contact t...

Page 150: ...DHCP function When the DHCP server is not found the IP address is automatically configured Auto Advanced Using the DHCP function network address information is referred to and an unused IP address is...

Page 151: ...r for further information about the settings of the DHCP server DNS Determine how to set the address of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of...

Page 152: ...t 80 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Line speed Select the line speed for data t...

Page 153: ...forwarding is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP page 190 When Enable is not displayed refer to Cannot access th...

Page 154: ...e Signing Request dialog window CA Certificate CA Certificate install Installs the server certificate security certificate issued by CA Certificate Authority and displays the information of the instal...

Page 155: ...ra Default Forbid Bandwidth control bit rate Select the total bit rate for data transmission from the following Unlimited 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 2048kbps 4096kbps 8192...

Page 156: ...o the operating instructions of the router in use Router Internet WAN Cable modem XDSL modem Address translation using the port forwarding function vvv xxx yyy zzz 50000 A 192 168 0 1 50000 Address tr...

Page 157: ...lication for the approval by CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed...

Page 158: ...button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server...

Page 159: ...The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the came...

Page 160: ...OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information...

Page 161: ...button of File Download under Downloads Click the Custom Level button to open the Security Setting window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1...

Page 162: ...tes the CSR file in the PEM format 18 2 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For...

Page 163: ...certificate can be checked by double clicking the server certification file issued by CA 18 2 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protoco...

Page 164: ...played When the security alert window is displayed install the security certificate page 165 page 171 When On is selected for User auth the authentication window will be displayed before displaying li...

Page 165: ...Internet Explorer 7 Internet Explorer 8 or Internet Explorer 9 When using Internet Explorer 7 or Internet Explorer 8 with Windows XP note that some of the displayed windows may differ from the follow...

Page 166: ...3 Click Certificate Error over the URL and click View certificates 166 Operating Instructions 18 Configuring the network settings Network...

Page 167: ...ot displayed close Internet Explorer once and select Run as Administrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator Operating...

Page 168: ...5 Click Next displayed on Certificate Import Wizard 6 Select Place all certificates in the following store and click Browse 168 Operating Instructions 18 Configuring the network settings Network...

Page 169: ...7 Select Trusted Root Certificate Authorities and click OK 8 Click Next Operating Instructions 169 18 Configuring the network settings Network...

Page 170: ...9 Click Finish 10 Click Yes When the import is successfully completed the screen The import was successful will be displayed 170 Operating Instructions 18 Configuring the network settings Network...

Page 171: ...r When using Internet Explorer 6 1 Access the camera using the HTTPS protocol 2 Click View Certificate Note If this window is displayed when accessing a device other than the camera or a website a sec...

Page 172: ...3 Click Install Certificate 4 Click Next according to the procedures displayed on the displayed on Certificate Import Wizard 172 Operating Instructions 18 Configuring the network settings Network...

Page 173: ...5 Click Finish Operating Instructions 173 18 Configuring the network settings Network...

Page 174: ...y to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not resp...

Page 175: ...ted provider In this service global addresses are static not changed 18 4 1 Configuration of the DDNS service Example of the Viewnetcam com service A C A B E D D B C E A DNS server B Internet C Provid...

Page 176: ...or not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic...

Page 177: ...m for DDNS and click the Set button A URL is displayed in Your Account Link If a URL is not displayed in Your Account Link confirm the camera s network settings and Internet connection then click Set...

Page 178: ...the camera check that the registered URL is displayed in the URL of Viewnetcam com of Status Viewnetcam com on the Maintenance page It is possible to check the information registered for the Viewnetca...

Page 179: ...50min 1h 6h 24h Default 24h 18 4 6 When using Dynamic DNS Update DHCP Host name Enter the host name to be used for the Dynamic DNS Update service Available number of characters 3 250 characters Enter...

Page 180: ...vailable number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None b...

Page 181: ...d page 33 FTP periodic image transmission FTP When FTP is clicked the FTP tab of the Server page will be displayed page 145 FTP periodic image transmission Select On or Off to determine whether or not...

Page 182: ...Image capture size Select the capture size of images to be transmitted from the following When 2 mega pixel 16 9 is selected for Image capture mode 640x360 320x180 When 1 3 mega pixel 16 9 is selected...

Page 183: ...will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 3 Click the Set button after comp...

Page 184: ...ule 1 Uncheck the check box of the set day of the week 2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted 184 Operating Instructions 18 Config...

Page 185: ...le VMD permission Video motion detection will be active only in the specified schedule Access permission Access to the camera will be allowed only in the specified schedule H 264 recording SD recordin...

Page 186: ...action will be taken for the respective schedule Alarm permission Alarm input terminal alarm will be received during the period of the schedule VMD permission The video motion detection VMD function w...

Page 187: ...selecting H 264 recording select H 264 1 or H 264 2 for Recording format on the SD memory card tab and select Schedule for Save trigger page 57 2 Select days of a week by checking the respective check...

Page 188: ...st to be overwritten The system logs will be displayed in group of 100 logs each When using the SD memory card the logs will be saved even when the power of the camera is turned off When not using the...

Page 189: ...ayed 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse b...

Page 190: ...the upgrade Except the network settings Primary server address and secondary server address DNS settings for IPv4 primary DNS server address and secondary DNS server address settings for IPv6 On Off...

Page 191: ...to reset the settings to the default Note that the network settings will not be reset It is impossible to operate the camera for about 3 minutes after the initialization Load the default HTML files se...

Page 192: ...turning on the power SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 The notification function allows users to provide the notification of the error to the specified destination E mail address and an...

Page 193: ...e file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 194 Settings related to the camera s n...

Page 194: ...Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start...

Page 195: ...e Manual folder from the folder the default is C Panasonic you specified during installation 21 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC...

Page 196: ...turning on the power of the camera When the effective period is set to 20min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mo...

Page 197: ...ress and subnet mask click the Network Settings button in IP Setting Software screen The Network Settings screen is displayed Enter each item and then click the Save button Note By unchecking the Wait...

Page 198: ...The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An...

Page 199: ...ting to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server...

Page 200: ...signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Reque...

Page 201: ...on may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Cannot resolve notifica...

Page 202: ...ng IP address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same netwo...

Page 203: ...n the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently...

Page 204: ...com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the informa...

Page 205: ...http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 164 Cannot access the camera from a mobile terminal Is the URL correct Or is c...

Page 206: ...Is the entered password correct Restart the web browser and enter the password again 66 Access to the SD memory card may be failed Restart the web browser and retry to obtain images No image is displ...

Page 207: ...orary Internet Files section on the General tab and then select Every visit to the page for Check for newer versions of stored pages on the Settings window Images are displayed blurry Is the focus adj...

Page 208: ...ay be at the end of product life It is recommended to replace the SD memory card Cannot transmit audio to the camera SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 Are the microphone and the speaker...

Page 209: ...utton Images are not displayed or not refreshed smoothly Delete temporary internet files as follows 1 Select Internet Options under Tools on the menu bar of Internet Explorer The Internet Options wind...

Page 210: ...r to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows XP is installed on the PC in use 1...

Page 211: ...op up blocked To see this pop up or additional options click here Internet Explorer 6 Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Sit...

Page 212: ...plorer and then click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom Level button to open the Security Setting window U...

Page 213: ...failed to transmit to the FTP server by the FTP periodic image transmission function Ex img_12010101230000 jpg Image captured at the alarm occurrence Ex img_1201010123000001 jpg Image saved manually...

Page 214: ...214 Operating Instructions Notes...

Page 215: ...Operating Instructions 215 Notes...

Page 216: ...Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Importe...

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