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Do not damage the power cable. 

Do not damage, fabricate, twist, stretch, bundle, or forci-
bly bend the power cable. Do not place heavy objects on 
it, and keep it away from heat sources. 
Use of a damaged power cable may cause electric shock, 
short circuit, or fire. 
Consult the dealer for repair.

Do not install this product on a place that is greatly 
influenced by wind. 

Installation  on  a  place  where  the  wind  speed  is  60  m 
{196.85 feet} or more per second may cause a fall of the 
product resulting in injury or accidents. 

The measures of protection against snowfall shall 
be taken. 

Weight of snow may cause a fall of the product resulting 
in injury or accidents. 
Protect the product against snowfall by installing it under 
eaves. 

Correctly perform all wiring

Short circuits in the wiring or incorrect wiring may cause 
fire or electrical shock.

Turn the power off when cleaning this product. 

Failure to observe this may cause injury. 

Do not rub the edges of metal parts with your hand. 

Failure to observe this may cause injury. 

[Precautions for use]

This product has no power switch. 

When turning off the power, disconnect the power supply 
from the 24 V AC power supply or the PoE+ device. 

To keep on using with stable performance

Do not use this product in hot and humid conditions for a 
long time. Failure to observe this causes component deg-
radation resulting in life shortening of this product. 
Do not expose this product to direct heat sources such as 
a heater. 

Handle this product with care. 

Do not drop this product, nor apply shock or vibration to 
the product. Failure to observe this may cause trouble.

Do not give a strong shock to the dome cover. 

It may cause damage or water exposure.

About the battery

A battery is installed inside the camera.
Do  not  leave  the  battery  exposed  in  environments  of 
excessive heat as a result of sunlight or fire.

About the PC monitor

When displaying the same image on the PC monitor for a 
long time, the PC monitor may be damaged.
It is recommended to use a screen-saver. 

When an error is detected, this product will restart 
automatically. 

This product will be inoperable for around 2 minutes after 
the restart just as when the power is turned on. 

Product disposal/transfer

Data saved on this product or a storage device used with 
this  product  may  lead  to  personal  information  leakage. 
When  it  is  necessary  to  dispose  or  give  this  product  to 
someone, even when for repair, make sure that there is no 
data on this product.

Do not touch the dome cover with your bare hands. 

 SW598

SW397A

The rain wash coating is applied to the surface of the dome 
cover. Do not directly touch the surface of the dome cover 
or wipe it with a cloth or other product. Failure to observe 
this may reduce the effectiveness of the rain wash coating.

 SW397

Dirty surfaces cause deterioration of picture quality.

Cleaning this product body

Be sure to turn off the power before cleaning.

 SW598

SW397A

  • 

When  cleaning  the  dome  cover,  wash  away  any  dirt 
or other unwanted substances by pouring or spraying 
clean water from a hose or spray bottle (do not wipe 
the dome cover with a cloth or other product). Do not 
use  benzine,  thinner,  alcohol,  or  any  other  types  of 
solvents or detergents. 

IMPORTANT:

  •  Improper  cleaning  of  the  dome  cover  may  cause  the 

rain  wash  coating  to  become  less  effective.  In  this 
case,  in  order  to  have  effective  rain  wash  coating,  a 
new  dome  cover  must  be  purchased  to  replace  the 
existing dome cover. Consult with your dealer or con-
struction contractor.

 

 SW397

  •  If  the  dome  cover  is  dirty,  remove  dirt  by  using  lens 

cleaning paper or other products.

  • 

When cleaning areas other than the dome cover, do 
not  use  benzine,  thinner,  or  any  other  types  of  sol-
vents.  Failure  to  observe  this  may  cause  discolor-
ation. When using a chemical cloth for cleaning, read 
the caution provided with the chemical cloth product.

IMPORTANT:

  •  The camera position may be moved inadvertently while 

cleaning  the  camera  body.  Restart  the  product  or 
refresh the camera position (position refresh) to correct 
the camera position. Refer to the Operating Instructions 
on the provided CD-ROM for further information. 

 

10

Summary of Contents for WV-SW397

Page 1: ...ash coating WV SW397 PGQX1224XA Cs0313 2055 Printed in China Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual This manual uses the WV SW598 as an example in the explanations ...

Page 2: ...ada This product contains a CR Coin Cell Lithium Battery which contains Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate We declare under our sole responsibility that the product to which this declaration relates is in conformity with the standard or other normative document following the provisions of Directive 2004 108 EC Wij verklaren als enige aans...

Page 3: ...rks and registered trademarks 8 Copyright 8 Network security 8 Precautions 9 Precautions for installation 13 Major operating controls 15 Initialize the camera 17 Insert remove an SD memory card 18 Installations Connections 20 Configure the network settings 31 Troubleshooting 33 Specifications 36 Standard accessories 39 Optional accessories 39 SDXC SDHC SD memory card is described as SD memory card...

Page 4: ...pecified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over S3125A 8 Unplug this apparatus during lightning storms or when unused for long periods of time 9 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply c...

Page 5: ...OBLEM CONSEQUENTIAL INCONVENIENCE OR LOSS OR DAMAGE ARISING OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY 6 ANY CLAIM OR ACTION FOR DAMAGES BROUGHT BY ANY PERSON OR ORGANIZATION BEING A PHOTOGENIC SUBJECT DUE TO VIOLATION OF PRIVACY WITH THE RESULT OF THAT SURVEILLANCE CAMERA S PICTURE INCLUDING SAVED DATA FOR SOME REASON BECOMES PUBLIC OR IS USED FOR ANY PURPOSE 7 LOSS OF REGISTERED DA...

Page 6: ...g it to an IEEE802 3at compliant PoE Power over Ethernet Plus device with a LAN cable Furthermore by using a tested PoE injector power can be supplied to the camera in extremely low temperature outdoor environments that get as cold as 50 C 58 F For information on tested PoE injectors 60 W contact your dealer or access the following website http security panasonic com pss security support info html...

Page 7: ...ernet Explorer 7 32 bit Others CD ROM drive It is necessary to read the operating instructions and use the software on the provided CD ROM DirectX 9 0c or later Adobe Reader It is necessary to view the PDF file on the provided CD ROM IMPORTANT For information on the operation verification of the supported operating systems and web browsers refer to our web site at http security panasonic com pss s...

Page 8: ...ork your attention is called to the following security risks q Leakage or theft of information through this unit w Use of this unit for illegal operations by persons with malicious intent e Interference with or stoppage of this unit by persons with malicious intent It is your responsibility to take precautions such as those described below to protect yourself against the above network security ris...

Page 9: ...e salt damage occurs or corrosive gas is produced Otherwise the mounting portions will deteriorate and acci dents such as a fall of the product may occur The measures of protection against a fall of this product shall be taken Failure to observe this may cause a drop resulting in injury or accidents Be sure to install the safety wire The exclusively designed mount bracket shall be used Failure to ...

Page 10: ...ay be damaged It is recommended to use a screen saver When an error is detected this product will restart automatically This product will be inoperable for around 2 minutes after the restart just as when the power is turned on Product disposal transfer Data saved on this product or a storage device used with this product may lead to personal information leakage When it is necessary to dispose or g...

Page 11: ...ne of the labels onto the CD ROM case About the MOS image sensor When continuously shooting a bright light source such as a spotlight the color filter of the MOS image sensor may become deteriorated and this may cause discoloration Even when changing the fixed shooting direction after continuously shooting a spotlight for a certain period the discoloration may remain When shooting fast moving subj...

Page 12: ...cally Refer to the Operating Instructions on the provided CD ROM for how to perform the settings Tilt angles and the zoom ratio This product contains a function to prevent image deterio ration when using a tilt angle higher than horizontal 0 to 15 However when this product is used at a tilt angle higher than about 5 depending on the zoom rate used images may become distorted or the upper parts of ...

Page 13: ...ed to be used as a pendant mount camera If the product is mounted on a desktop or at a slant it may not work correctly and its lifetime may be shortened Protection from lightning When cables are used outdoors there is a chance that they may be affected by lightning In such a case install a lightning arrestor close to the camera and make the length of the network cable between the camera and lightn...

Page 14: ...r the following condi tions image quality may deteriorate or images may not be viewed properly 1 Influence by rainfall Due to the wind that accompanies rainfall images may be less viewable 2 Influence by snowfall Due to the wind that accompanies snowfall snow may fall on the dome cover Images may not be able to be viewed through the areas of the dome that have snow on it The visibility may vary de...

Page 15: ...m the factory Dome cover Do not detach Data Matrix To our website 1 Main sunshield rear cover Attached at the time of shipment from the factory Power cable To the power supply 24 V AC 50 Hz 60 Hz Brown Blue Green GND SW397A SW397 Main body 1 Data Matrix is our website address converted into a two dimensional barcode Depending on the scanning application used the Data Matrix may not be able to be r...

Page 16: ... Rear view of the main body with the main sunshield rear cover detached Water resistant cap Main nameplate SD memory card slot Live indicator Access indicator Link indicator INITIAL SET switch OFF ON 16 ...

Page 17: ...lization will be complete when the live indicator lights orange Before initializing the settings it is recommended to write down the settings in advance IMPORTANT Do not turn off the power of the camera during initial ization Otherwise it may fail to initialize and may cause malfunction Step 4 Turn off the power of the camera OPEN LOCK LOCK START REAR INITIAL SET switch OFF ON Live indicator Step ...

Page 18: ...the tab on the top of the sunshield Step 2 Remove the locking screw of the water resistant cap Step 3 Turn the water resistant cap to the OPEN side and pull out the cap Step 4 Insert an SD memory card into the SD memory card slot Push the memory card straight into the slot until a click is heard START INITIAL SET OFF ON LINK ACT SD SD memory card slot Main sunshield rear cover Water resistant cap ...

Page 19: ... h of the camera Then turn the water resistant cap toward h LOCK until the water resistant cap is secured to the cam era Step 6 Secure the water resistant cap with the locking screw Recommended tightening torque 0 69 N m 0 51 lbf ft Water resistant cap Locking screw How to remove the SD memory card IMPORTANT Before removing the SD memory card make sure to select Not use for SD memory card on the S...

Page 20: ...acket and mount the camera using the attachment pipe Refer to the installation guide of the bracket to be used for details on the installation procedures of the bracket and the camera IMPORTANT When using the ceiling mount bracket WV Q121B or the wall mount bracket WV Q122 the hexagon screws M6 that are accessories of these brackets cannot be used as the mounting screws for this camera Use the hex...

Page 21: ...e screws Special screw Fixing screw These screws are hexagon screws Use an M5 hexagon wrench Fixing screws 3 pcs Housing base Camera Protection Cover Note If the front and rear sunshields accessory are attached to the camera detach them by performing steps 5 7 of Installation in the reverse order pages 24 and 25 Protection Cover IMPORTANT Remove the Protection Cover from the camera after the insta...

Page 22: ...hows an example of the camera mounted on a ceiling with a bracket When waterproofing use waterproof material to fill in gaps and holes between the attachment pipe and the mount bracket q Prepare a ceiling mount bracket w Fix the attachment pipe to the bracket e Fill the gap between the bracket and attachment pipe with waterproof material such as silicon clay Attachment pipe Waterproof material r P...

Page 23: ...erating instructions of each mount bracket for further information about where to con nect the safety wire When using the ceiling mount bracket WV Q121B option or the wall mount bracket WV Q122 connect the safety wire near to the camera as shown in the example below Installation example Safety wire r Attach the camera to the housing base When attach ing the camera to the housing base the positioni...

Page 24: ...ry e Joint both sides of front and rear sunshields Joint the hook and dent on the linked side and then joint the other side Front and rear sunshields Safety wire Main sunshield IMPORTANT Joint both sides of the front and rear sunshields before fitting in the main sunshield Do not trap the safety wire inside The safety wire is designed to support only the weight of the camera when the camera falls ...

Page 25: ...or other product Do not use benzine thinner alcohol or any other types of solvents or detergents Improper cleaning of the dome cover may cause the rain wash coating to become less effective In this case in order to have effective rain wash coating a new dome cover must be purchased to replace the existing dome cover Consult with your dealer Attach the Caution label carried by the camera to the sur...

Page 26: ...M OUT red Terminal 2 GND orange ALARM IN3 AUX OUT yellow Terminal 3 GND light blue or green Unused blue Unused purple Power cable Brown Blue Green GND To the power supply 24 V AC 50 Hz 60 Hz IMPORTANT The power supply of 24 V AC shall be insulated against 120 V AC for U S and Canada or 220 V 240 V AC for Europe and other countries Do not cut or process the network cable since the power is superimp...

Page 27: ...the 24 V AC power supply and the PoE device for power supply 24 V AC will be used for power supply If a 24 V AC power supply and a PoE hub or router are used at the same time network connections may not be possible In this case disable the PoE set tings Refer to the operating instructions of the PoE hub or router in use Depending on the PoE device used if you stop the 24 V AC power supply after op...

Page 28: ... 5 V DC by internal pull up Close Output voltage 1 V DC or less maximum drive current 50 mA Microphone line input cable Connect a monaural mini plug ø3 5 mm Input impedance Approx 2 kΩ unbalanced Recommended cable length Less than 1 m 3 28 feet for microphone input Less than 10 m 32 8 feet for line input Recommended microphone Plug in power type option Supply voltage 2 5 V 0 5 V Recommended sensit...

Page 29: ...ory 5e or better cross PC Powered speaker Plug in power type microphone RJ45 female connector cable coupler Recommended total extended cable length Required cable LAN cable category 5e or better cross Recommended cable length from the speaker less than 10 m 32 8 feet Recommended cable length from the microphone less than 1 m 3 28 feet 29 ...

Page 30: ...5e or better straight Recommended cable length from the speaker less than 10 m 32 8 feet Recommended cable length from the microphone less than 1 m 3 28 feet IMPORTANT The video monitor used for adjustment is used for checking the adjustment of the angular field of view when installing the camera or when servicing It is not provided for recording monitoring use Depending on the monitor some charac...

Page 31: ...ill be displayed Read the Agreement and choose I accept the term in the license agreement and click OK The launcher window will be displayed If the launcher window is not displayed double click the CDLauncher exe file on the CD ROM Note Refer to Using the CD ROM in the Operating Instructions on the provided CD ROM for further information about CDLauncher x Click the Run button next to IP Setting S...

Page 32: ... the HTTPS settings Click the Setup button on the Live page the user authentication window will be displayed Enter the default user name and password as follows and log in User name admin Password 12345 When changing settings related to the network settings such as connection mode IP address and subnet mask click the Network Settings button in Panasonic IP Setting screen as shown in step 3 then ch...

Page 33: ...using attached to the camera firmly Check if it is attached correctly and firmly 27 The camera does not move to the preset positions accurately When the preset positions become inaccurate during use it is possible to correct the positions by executing the position refresh function In addition when Position refresh is set for the created schedule the camera position will be corrected periodically I...

Page 34: ...tect switch of the inserted SD memory card set to LOCK Unlock the write protect switch of the SD memory card Hasn t the inserted SD memory card been formatted on a PC Use an SD memory card formatted on the camera Or install the software to format the SD memory card on the PC Refer to our website http security panasonic com pss security support info html for further information about the supported ...

Page 35: ... is turned on Before the network connection is established Lights orange Lights off Blinks orange Lights orange When the network connection is established Lights orange Lights off Blinks orange Blinks green Lights green During the standby or connection Cable is not connected Lights orange During the standby or connection Cable is connected Lights green During the upgrade process Blinks orange Duri...

Page 36: ...k monaural output Output impedance Approx 600 Ω unbalanced External speaker with an amplifier Output level 20 dBV Water resistance 3 Main body IP66 IEC60529 Type 4X UL50 NEMA 4X compliant Shock resistance Compliant with IK10 IEC62262 Dimensions ø229 mm x 392 H mm ø9 1 32 inches x 15 7 16 inches H diameter of the dome 160 mm 6 5 16 inches Mass Main body Approx 5 0 kg 11 02 lbs Finish Main body Alum...

Page 37: ...Outdoor scene Indoor scene 50 Hz Indoor scene 60 Hz Fix shutter Shutter speed Off 1 30 3 100 3 120 2 100 2 120 1 100 1 120 1 250 1 500 1 1000 1 2000 1 4000 1 10000 Auto slow shutter Off 1 30 s max 2 30 s max 4 30 s max 6 30 s max 10 30 s max 16 30 s Color BW On Off AUTO1 AUTO2 AUTO3 White balance ATW1 ATW2 AWC Digital noise reduction High Low Image stabilizer On Off Privacy zone Gray Mosaic Off up...

Page 38: ... 640x360 320x180 max 30 fps When 1 3 mega pixel 4 3 is selected for Image capture mode H 264 JPEG MJPEG 1280x960 VGA QVGA max 30 fps 1280x960 VGA QVGA max 30 fps SW397A SW397 When 16 9 is selected for Aspect ratio H 264 JPEG MJPEG 1280x720 640x360 320x180 max 30 fps 1280x720 640x360 320x180 max 30 fps When 4 3 is selected for Aspect ratio H 264 JPEG MJPEG 1280x960 800x600 VGA QVGA max 30 fps 1280x...

Page 39: ... FTP client Alarm image transmission FTP periodic transmission When the FTP transmission is failed backup on an optional SD memory card is available Multi screen Up to 16 camera images can be displayed simultaneously on a multi screen Including the camera itself Compatible SDXC SDHC SD memory card 4 Manufactured by Panasonic SD speed class 4 or higher SDXC memory card 64 GB SDHC memory card 4 GB 8...

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Page 48: ...ecycling systems These symbols on the products packaging and or accompanying documents mean that used electrical and electronic products and batteries must not be mixed with general household waste For proper treatment recovery and recycling of old products and batteries please take them to applicable collection points in accordance with your national legislation By disposing of them correctly you...

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