Panasonic WV-SW396 Installation Manual Download

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Before attempting to connect or operate this product,

please read these instructions carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

Installation Guide

Network Camera

Model No.

WV-SW396/WV-SW395

WV-SW396E/WV-SW395E

WV-SW396

(This illustration represents WV-SW396.)

Summary of Contents for WV-SW396

Page 1: ...ad these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual Installation Guide Network Camera Model No WV SW396 WV SW395 WV SW396E WV SW395E WV SW396 This illustration represents WV SW396 ...

Page 2: ...nce at his own expense FCC Caution To assure continued compliance example use only shielded interface cables when connecting to computer or peripheral devices Any changes or modifi cations not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment For U S A For U S A This Class A digital apparatus complies with Canadian ICES 003 For Can...

Page 3: ... a PC 7 Trademarks and registered trademarks 8 Copyright 8 Network security 8 Precautions 9 Precautions for installation 12 Major operating controls 14 Insert remove an SDHC SD memory card 15 Installations Connections 17 Initialize the camera 27 Using the CD ROM 28 Configure the network settings 31 Troubleshooting 33 Specifications 36 Standard accessories 39 Optional accessories 39 3 ...

Page 4: ...has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replace ment of the obsolete outlet 9 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 10 Only use attachments acce...

Page 5: ...E OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED DUE TO ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT 5 ANY PROBLEM CONSEQUENTIAL INCONVENIENCE OR LOSS OR DAMAGE ARISING OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY 6 ANY CLAIM OR ACTION FOR DAMAGES BROUGHT BY ANY PERSON OR ORGANIZATION BEING A PHOTOGENIC SUBJECT DUE TO VIOLATION OF PRIVACY WITH THE RESULT OF TH...

Page 6: ...cameras is available SDHC SD memory card slot equipped It is possible to save H 264 videos and JPEG images on the SDHC SD memory card manually at an alarm occurrence during the period of the schedule or on a web browser It is also possible to save JPEG images at a network failure occur rence Download is possible Recommended SDHC SD memory card page 38 Auto tracking function with a smooth changing ...

Page 7: ...ying of images may become slower or the web browser may become inoperable Audio may not be heard if a sound card is not installed on a PC Audio may be interrupted depending on the network environment Microsoft Windows 7 Starter Microsoft Windows Vista Starter and Microsoft Windows XP Professional 64 bit Edition are not supported When using IPv6 for communication use Microsoft Windows 7 or Microsof...

Page 8: ...network your attention is called to the following security risks q Leakage or theft of information through this unit w Use of this unit for illegal operations by persons with malicious intent e Interference with or stoppage of this unit by persons with malicious intent It is your responsibility to take precautions such as those described below to protect yourself against the above network security...

Page 9: ...all be taken Failure to observe this may cause a drop resulting in injury or accidents The exclusively designed mount bracket shall be used Failure to observe this may cause a drop resulting in injury or accidents Use the exclusively designed mount bracket for installation The screws and bolts must be tightened to the specified torque Failure to observe this may cause a drop resulting in injury or...

Page 10: ...when for repair make sure that there is no data on this product Cleaning this product body Be sure to turn off the power before cleaning Failure to observe this may cause injury Do not use strong abrasive detergent when cleaning this product Otherwise it may cause discoloration When using a chemical cloth for cleaning read the caution provided with the chemical cloth product Important The camera p...

Page 11: ... VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA L L C SEE HTTP WWW MPEGLA COM About the self diagnosis function When this product malfunctions due to exogenous noise etc for 30 seconds or more the product will automatically reset and will return to normal state When the product is reset in...

Page 12: ...ng wall Recommended screw M8 Number of screw 4 Pull out capacity of a single screw 823 N 84 lbf Ensure that the mounting surface anchor and screws are sufficiently strong Do not mount the product on a plaster board or a wooden section because they are too weak If the product is unavoidably mounted on such a section the section shall be sufficiently reinforced Do not place this product in the follo...

Page 13: ... quality may deteriorate or images may not be viewed properly 1 Influence by rainfall Due to the wind that accompanies rainfall raindrops may fall on the dome cover That may make images less viewable 2 Influence by snowfall Due to the wind that accompanies snowfall snow may fall on the dome cover That may partially make surveillance images inviewable The extent of inview ability may vary depending...

Page 14: ...ipe Housing base inside Rear sunshield accessory Front sunshield accessory Main sunshield Attached at the time of shipment from the factory Dome cover Do not detach Main sunshield rear cover Attached at the time of shipment from the factory Power cable To the power supply 24 V AC 50 Hz 60 Hz Brown Blue Green Yellow GND Water resistant cap Main nameplate SDHC SD memory card slot Live indicator Acce...

Page 15: ...ay be damaged Step 1 Pull out the main sunshield rear cover on the rear of the camera by pressing the tab on the top of the sunshield Step 2 Remove the locking screw of the water resistant cap Step 3 Turn the water resistant cap to the OPEN side and pull out the cover Step 4 Insert an SDHC SD memory card into the SDHC SD memory card slot Push the memory card straight into the slot until a click is...

Page 16: ...N h of the camera Then turn the water resistant cap toward h LOCK until the Water resistant cap is secured to the camera Step 6 Secure the water resistant cap with the locking screw Recommended tightening torque 0 69 N m 0 51 lbf ft How to remove the SDHC SD memory card Important Before removing the SDHC SD memory card select Not use for SD memory card on the SD memory card tab of Basic on the set...

Page 17: ...pipe is required Refer to the installation guide of the bracket to be used for details on the installation procedures of the bracket and the camera Important When using these mount brackets the hexagon screws M6 that are accessory of the brackets cannot be used as the mounting screws for this camera Use the hexagon screws M5 attached to the housing base When mounting the camera remove the 4 hexago...

Page 18: ...These screws are hexagon screws Use an M5 hexagon wrench Housing base Camera Fixing screws 3 pcs Note If the front and rear sunshields accessory are attached to the camera detach them by performing steps 5 7 of Installation in the reverse order Page 21 Step 2 To separate the camera from the housing base turn the camera to the direction of the arrow as illustrated Step 3 Remove the attachment pipe ...

Page 19: ...ured bracket Refer to the instructions included with the bracket for fill ing gaps and holes with waterproof material Construction Procure a ceiling mount bracket Mounting the Bracket q Fix the bracket to the installation surface using appro priate bolts nuts or the like not supplied w Fix the attachment pipe to the bracket e Fill the gap between the bracket and attachment pipe with waterproof mat...

Page 20: ...e Even when not using the optional mounting bracket WV Q122 connect the safety wire near to the cam era as shown in the example below Wire hook section Housing base Hexagon screws M5 4 pcs attached to the housing base Plate Plate spring Projection Installation example Safety wire r Attach the camera to the housing base When attach ing the camera to the housing base the positioning pin shall be on ...

Page 21: ...igned to support only the weight of the camera when the camera falls Do not put an excessive weight that the safety wire cannot support Step 6 Fit the front and rear sunshields in the main sunshield Align h of the rear sunshield to g START of the main sunshield Then turn the front and rear sunshields toward g LOCK until a click is heard Front and rear sunshields Main sunshield Align H to this G St...

Page 22: ...twork cable 8P alarm cable connector ALARM IN1 DAY NIGHT IN black EXT I O 1 GND brown ALARM IN2 ALARM OUT red EXT I O 2 GND orange ALARM IN3 AUX OUT yellow EXT I O 3 GND light blue or green Unused blue Unused purple Power cable Brown Blue Green Yellow GND To the power supply 24 V AC 50 Hz 60 Hz Power cable Connect the power cable to the 24 V AC power supply using the 24 V AC power supply connector...

Page 23: ...y light or the network functions may be unavailable In this case disable the PoE or PoE settings Refer to the operating instructions of the PoE or PoE device in use Output cable for the monitor used for adjustment Connect a coaxial cable BNC only for checking if images are displayed on the monitor This output is provided only for checking the adjustment of the angular field of view on the video mo...

Page 24: ...input 10 m 32 8 feet or less for line input Recommended microphone Plug in power type option Supply voltage 2 5 V 0 5 V Recommended sensitivity of microphone 48 dB 3 dB 0 dB 1 V Pa 1 kHz Important Connect disconnect the audio cables and turn on the power of the camera after turning off the power of the audio output devices Otherwise loud noise may be heard from the speaker Audio output cable Conne...

Page 25: ...equired cable LAN cable category 5e or better cross STP E model only To the power supply 24 V AC LAN cable category 5e or better cross STP PC Powered speaker option Plug in power type microphone option RJ 45 female connector cable integrated type Recommended total extended cable length 1 m 3 28 feet 25 ...

Page 26: ...ith IEEE802 3af standard Power supply is required for each network camera When using 24 V AC power supply from a PoE or PoE hub or router is not required Hub router PoE IEEE802 3at compliant is applied when the power is supplied PC LAN cable category 5e or better straight STP LAN cable category 5e or better straight STP LAN cable category 5e or better straight STP Video monitor for adjustment use ...

Page 27: ...ation will be complete when the live indi cator stops blinking orange and lights off Before initializ ing the settings it is recommended to write down the set tings in advance Important Do not turn off the power of the camera during initial ization Otherwise it may fail to initialize and may cause malfunction Step 4 Turn off the power of the camera OPEN LOCK LOCK START REAR Initial set switch Righ...

Page 28: ...Panasonic IP setting software can be installed on the PC Refer to Installing Panasonic IP setting software Page 29 w Settings related to the camera s network can be set from the Panasonic IP setting software Refer to Configure the network settings Page 31 e The manuals can be installed on the PC Refer to Installing the manuals Page 29 r You can also view the manuals without installing them to the ...

Page 29: ...is on the desktop during installation and the folder you specified during installation Installing the manuals On the CD launcher window click the Install button next to Manual to display the Manual installation window Confirm the following settings before starting the installation q Select which manuals to install The camera models that the manuals support are displayed in w Model List w The camer...

Page 30: ...ructions displayed on the window to install the software A message is displayed if a PC that does not have the Viewer software installed tries to access the camera Install the software by following the instructions displayed on the window Refer to Viewer software in the Operating Instructions for further information Note To uninstall the Viewer software delete Network Camera View 4S from Control P...

Page 31: ... are still displayed even after 20 minutes Panasonic IP setting software is inoperable in other subnets via the same router This camera cannot be displayed or set with an older version of the IP setup software version 2 xx z To start the Panasonic IP setting software click the Run button next to IP Setting Software from the CD launcher menu window or double click on the shortcut icon created after...

Page 32: ...perform the settings again When using a firewall including software allow access to all UDP ports About the default user name and password Click the Setup button on the Live page the user authentication window will be displayed Enter the default user name and password as follows and log in User name admin Password 12345 Important To enhance the security change the password for the user name admin ...

Page 33: ...attached to the camera firmly Check if it is attached correctly and firmly 20 The camera does not move to the preset positions accurately When the preset positions become inaccurate during use it is possible to correct the positions by executing the position refresh function In addition when Position refresh is set for the created schedule the camera position will be corrected periodically In some...

Page 34: ... of the inserted SDHC SD memory card set to LOCK Unlock the write protect switch of the SDHC SD memory card Hasn t the inserted SDHC SD memory card been formatted on a PC Use an SDHC SD memory card formatted on the camera Or install the software to format the SDHC SD memory card on the PC Refer to our website http panasonic net pss security support info html for further information about the suppo...

Page 35: ...ge Blinks green Lights green During the standby or connection Cable is not connected Lights orange During the standby or connection Cable is connected Lights green During the upgrade process Blinks orange During the initialization Blinks orange Lights off Port forwarding error caused by the UPnP function Blinks orange in 2 seconds intervals on for 1 second off for 1 second Trouble happening on the...

Page 36: ...6 kg 10 15 lbs Finish Main body Aluminum die cast with glazed melamine coating Coating color Natural silver Sunshields 3 ASA resin coating Coating color Natural silver Dome section Clear polycarbonate resin 1 When using this product without turning the power off However the temperature inside the camera shall be 10 C 14 F or higher Perform settings or startup operations when the ambient temperatur...

Page 37: ...E Focal length SW396 2 0 m SW395 1 5 m Aperture range SW396 F1 4 22 Close SW395 F1 6 22 Close Angular field of view SW396 Horizontal 1 7 TELE 60 2 WIDE Vertical 1 3 TELE 46 0 WIDE SW395 Horizontal 3 2 TELE 55 2 WIDE Vertical 2 4 TELE 42 1 WIDE Panning tilting platform Panning range SW396 360 Endless panning SW395 0 350 Panning speed SW396 Manual Approx 0 065 s 120 s Preset Up to approx 400 s SW395...

Page 38: ...v6 IPv4 TCP IP UDP IP HTTP HTTPS RTSP RTP RTP RTCP FTP SMTP DHCP DNS DDNS NTP SNMP UPnP OS 3 4 Microsoft Windows 7 Microsoft Windows Vista Microsoft Windows XP SP3 Browser Windows Internet Explorer 9 0 32 bit Windows Internet Explorer 8 0 32 bit Windows Internet Explorer 7 0 32 bit Microsoft Internet Explorer 6 0 SP3 Maximum concurrent access number 14 Depends on network conditions FTP client Alar...

Page 39: ...de label The following parts are used during installation procedures Front and rear sunshields 1 pc each Front rear sunshield fixing screw 2 pcs incl 1 spare 8P alarm cable 1 pc 24 V AC power supply connector kit 1 pc Power supply connector housing 1 pc Contact 3 pcs Optional accessories Wall Mount Bracket WV Q122 E model only User License Accessory For MPEG 4 BB HCA5A P model BB HCA5CE E model Ko...

Page 40: ...with your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries pleas...

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