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Panasonic WV-SFV130 Operating Instructions Manual Download Page 194

Error indications relating to SD memory card security settings

Category

Indication

Description

SD memory card

Lock error

•

The lock for the SD memory card could not
be configured.
Check the SD memory card again.

Unlock error

•

The lock for the SD memory card could not
be unlocked.
Check again if the password is correct.

Self-signed Certificate - Generated

•

Generation of the self-signed certificate is
complete.

Self-signed Certificate - Deleted

•

Deletion of the self-signed certificate is
complete.

Certificate Signing Request -
Generated

•

Generation of the CSR (Certificate
Signing Request) is complete.

CA Certificate - Installed

•

Installation of the CA certificate is
complete.

CA Certificate - Deleted

•

Deletion of the CA certificate is complete.

Previous CRT key - Applied

•

Previous CRT key is applied.

CRT key - Generated

•

Generation of the CRT key is complete.

194

Operating Instructions

20 About the displayed system log

Summary of Contents for WV-SFV130

Page 1: ...130M WV SFV110M WV SFN130 WV SFN110 WV SFN130 WV SFV130 WV SFN130 WV SFV130 Before attempting to connect or operate this product please read these instructions carefully and save this manual for futur...

Page 2: ...er and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Microsoft product screen shot s reprinted with permission from Micros...

Page 3: ...s For the password use two or more types of characters from alphabetic characters numbers and symbols IMPORTANT If you forgot the user name or password initializing the camera is required Initializati...

Page 4: ...tion is On Follow the instructions on page 203 when the message is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX...

Page 5: ...ard 32 7 1 Playback JPEG 1 JPEG 2 JPEG 3 images saved to the SD memory card 32 7 2 Playback H 264 1 H 264 2 H 264 3 H 264 4 images saved to the SD memory card 35 8 About the network security 37 8 1 Eq...

Page 6: ...ccurrence Alarm 105 13 2 1 Configure settings relating to image quality on alarm action 106 13 2 2 Configure settings relating to alarm E mail notifications 107 13 2 3 Configure settings relating to F...

Page 7: ...DDNS service Example of the Viewnetcam com service 163 16 5 2 When using the Viewnetcam com service 164 16 5 3 Procedure to register information for the Viewnetcam com service 165 16 5 4 Checking the...

Page 8: ...address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box...

Page 9: ...ly accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 only the first user who accessed to monit...

Page 10: ...tters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The letter 1 will turn green and...

Page 11: ...in the main area will be displayed in 2048 x 1536 pixels 2 1600x1200 The letters 1600x1200 will turn green and images in the main area will be displayed in 1600 x 1200 pixels Aspect ratio of 16 9 1920...

Page 12: ...title on the Basic tab will be displayed page 44 Support button When this button is clicked the support site below will be displayed in a newly opened window This website contains technical informatio...

Page 13: ...D recording stops This indicator will be displayed when Manual or Schedule is selected for Save trigger on the setup menu page 51 Main area Images from the camera will be displayed in this area The cu...

Page 14: ...H 264 3 and H 264 4 images can be set as cropping images By matching the settings of the Compression and Stream Image capture size buttons on the Live page to the stream selected in Cropping on the C...

Page 15: ...A B C A B C By selecting the cropping areas for alarm actions the area you want to monitor home area when alarm occurs can be displayed Sequence display using the alarm action cropping function A B O...

Page 16: ...occurrence B Time while the cropping area is displayed Note Alarm action cropping can only be used when a setting other than H 264 all is selected for Cropping page 122 16 Operating Instructions 1 Mo...

Page 17: ...eras and their versions Only JPEG images can be displayed on a multi screen Audio will not be heard When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will...

Page 18: ...llular phones Note It is necessary to configure the network settings of the cellular phone in advance to connect to the Internet and monitor images from the camera page 130 When Auto is selected for L...

Page 19: ...w is displayed enter the user name of an administrator or user and password Depending on the cellular phone in use password entry may be required each time the screen is switched It is impossible to r...

Page 20: ...is changed by the resolution control the displayed resolution changes but the image size remains the same When the HTTP port number is changed from 80 enter http IP address colon port number cam 1 in...

Page 21: ...IP address of the router that can be accessed via the Internet However when accessing the same LAN as the camera with a wireless compatible mobile terminal the IP address is the local IP address 2 Onl...

Page 22: ...the Live page page 8 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red...

Page 23: ...art button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again Operating Instructions 23 3 Record images on the SD memory c...

Page 24: ...Live page at an alarm occurrence Save images on the SD memory card When an alarm occurs images JPEG H 264 will be saved on the SD memory card The settings to save images on the SD memory card can be...

Page 25: ...configured in the Panasonic alarm protocol section of the Notification tab of the Alarm page page 118 Notify of alarm occurrences to the designated HTTP server HTTP alarm notification Alarm occurrenc...

Page 26: ...d for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission...

Page 27: ...page 54 Note When On is selected for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the...

Page 28: ...ng period and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displa...

Page 29: ...rded by Recording stream 1 on the SD memory card tab will be displayed Stream 2 The logs recorded by Recording stream 2 on the SD memory card tab will be displayed Event Select a log type to display o...

Page 30: ...d at the top Prev page button Click this button to display the previous page of the log list Next page button Click this button to display the next page of the log list Last button Click this button t...

Page 31: ...until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same...

Page 32: ...memory card Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memor...

Page 33: ...ber will stop and the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when...

Page 34: ...ill be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be s...

Page 35: ...erefore images and audio may not always match When data is being recorded to the SD memory card audio may sound as if it is cutting out and the audio quality may be reduced When recorded audio is play...

Page 36: ...yed Duration Displays the period of time that the data has been recorded on the SD memory card Event The event type will be displayed MN SC Log by Manual Schedule VMD Alarm by VMD alarm COM Alarm by c...

Page 37: ...ccess to cameras using the HTTPS function page 148 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and p...

Page 38: ...users whose access level is 1 Administrator Refer to page 125 for how to configure the access level 9 1 How to display the setup menu 1 Display the Live page page 8 2 Click the Setup button on the Li...

Page 39: ...he OK button after entering the user name and the password The setup menu will be displayed Refer to page 42 for further information about this menu Operating Instructions 39 9 Display the setup menu...

Page 40: ...the window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After comp...

Page 41: ...below field A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the s...

Page 42: ...figured on the Basic page page 44 Image Audio button Displays the Image Audio page The settings relating to image quality image capture size etc of JPEG H 264 camera images can be configured on the Im...

Page 43: ...page The network settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol FTP File Transfer Protocol the NTP server and Diffserv can be configured on the Network...

Page 44: ...gs such as the camera title time and date etc can be configured on this page Language Select the language to initially display when the camera is accessed from the following Auto English Japanese Ital...

Page 45: ...displayed as follows DD MM YYYY 01 04 2016 13 10 00 MM DD YYYY 04 01 2016 13 10 00 DD Mmm YYYY 01 Apr 2016 13 10 00 YYYY MM DD 2016 04 01 13 10 00 Mmm DD YYYY Apr 01 2016 13 10 00 Default Mmm DD YYYY...

Page 46: ...een Lower left The character string will be displayed in the lower left part of the screen Upper center The character string will be displayed in the upper center part of the screen Lower center The c...

Page 47: ...notify of the camera status Polling 30s Updates the status each 30 seconds and provide notification of the camera status Real time Provide notification of the camera status when the status has change...

Page 48: ...o 0 255 When there is a bright part in an image the intensity may be overexposed Default Off Note This setting is only available when viewing images on the Live page with Internet Explorer Even if thi...

Page 49: ...etcam com for further information Default Off Note When the DDNS setting is changed the DDNS setting on the Advanced tab of the Network page also changes to the same setting Recommended network settin...

Page 50: ...Common Max RTP packet size Limited 1280byte HTTP max segment size MSS Limited 1280byte 50 Operating Instructions 10 Configure the basic settings of the camera Basic...

Page 51: ...ge Operating mode SD memory card Select Use or Not use to determine whether or not to use the SD memory card Default Use Audio recording Select whether or not to save audio data when saving video data...

Page 52: ...e image refresh interval is short notification recording timing or interval may become incorrect Notification recording may also not be performed correctly as configured when multiple users are receiv...

Page 53: ...sword Enter the password Available number of characters 4 16 characters Unavailable characters Change When an SD memory card with a configured password is inserted the password can be changed using th...

Page 54: ...ve button to enter a password and then press the Set button In this case even if you enter an incorrect password the Status will change to Unlock Initialize settings from the Maintenance page page 180...

Page 55: ...ion priority Frame rate is set When High or Middle is selected for Burst tolerance level Low is set When 2s 3s 4s or 5s is selected for Refresh interval 1s is set When On is selected for Additional in...

Page 56: ...gger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps Default 1fps JPEG recording Alarm This setting is only available when JPE...

Page 57: ...4 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format of the SD memory card and Alarm input is selected for Save trigger Pre alarm recording duration Determine whether or not to perform the...

Page 58: ...n accordance with the schedule settings Save obtain the alarm logs the manual schedule logs the FTP error logs and the system logs Save obtain images recorded using the SD memory recording function of...

Page 59: ...usive software for alteration detection and how to use it refer to our website below http security panasonic com pss security support info html Additional info for detecting alteration Select whether...

Page 60: ...te issued by CA and displays the information of the installed certificate To install the certificate click the Browse button to display the Open dialog box and select the file of the certificate issue...

Page 61: ...d by CA is valid it is impossible to generate the CRT key When the certificate security certificate issued by CA is used the available key size varies depending on the CA Check the available key size...

Page 62: ...Previous CRT key dialog box will be displayed and it is possible to check the key size and generation time date of the previous key When the Apply button is clicked on the Previous CRT key dialog box...

Page 63: ...9 A Z a z and the following marks _ When entering the IPv6 address for Common Name put the address in brackets Example 2001 db8 10 3 Click the OK button after entering the items The self signed certi...

Page 64: ...key is not generated it is impossible to generate the CSR Before generating the CSR file configure the following settings on Internet Options of the web browser in advance Click Internet Options unde...

Page 65: ...zation name 64 characters Organizational Unit Enter the unit name of the organization 64 characters CRT key Displays the key size and generation time date of the current key 3 Click the OK button afte...

Page 66: ...been installed and validated Expired The certification has already expired When the Confirm button is clicked the registered information of the installed certificate will be displayed in the CA Certif...

Page 67: ...on setting is changed manual recording on the SD memory card will stop Start manual saving again as necessary Note Alteration detection can be performed on video files MP4 format recorded when On is s...

Page 68: ...rver or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button The user authentication window will be displayed 2 Click the OK b...

Page 69: ...http security panasonic com pss security support info html Possible duration of H 264 images that can be saved on the SD memory card as indications For possible duration of H 264 images that can be sa...

Page 70: ...number of characters 3 128 characters Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Recording stream 2 Name of the destination directory for down...

Page 71: ...es will not be saved To save them select Name w time date page 138 Note When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format FTP error is unavailable Permission level of viewing lo...

Page 72: ...pixel 16 9 SFV110 1 3 mega pixel 16 9 1 3 mega pixel 4 3 Default 1 3 mega pixel 4 3 IMPORTANT The positions of areas may move out of alignment when the Image capture mode setting is changed when the f...

Page 73: ...the set value when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently acc...

Page 74: ...1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 160x90 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 800x600 VGA 400x300 QVGA 160x120 Default JPEG...

Page 75: ...2 H 264 3 or H 264 4 displaying of H 264 images or JPEG images on the Live page will become available When On is selected for H 264 transmission in H 264 1 H 264 2 H 264 3 or H 264 4 the transmission...

Page 76: ...ga pixel 4 3 SFV130 1600x1200 1280x960 800x600 VGA 400x300 QVGA 160x120 1600x1200 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA...

Page 77: ...smission rate during the period specified for Control time period becomes the bit rate selected for Max bit rate per client Default Frame rate Note When Frame rate or Advanced VBR is selected for Tran...

Page 78: ...Frame rate Advanced VBR or Best effort is selected for Transmission priority 160x120 and 160x90 64kbps 2048kbps QVGA 400x300 VGA 320x180 and 640x360 64kbps 4096kbps 800x600 128kbps 4096kbps 1280x960 a...

Page 79: ...will automatically be selected when transmitting images and audio from the camera When it is unnecessary to fix the port number for H 264 image transmission such as when using in a particular LAN env...

Page 80: ...cast port number plus 1000 Multicast TTL HOPLimit 3 Enter a value for Multicast TTL HOPLimit Available value 1 254 Default 16 IMPORTANT When transmitting an H 264 image via a network the transmitted i...

Page 81: ...image quality The setup menu will be displayed in a newly opened window page 82 Extra zoom Click the Setup button to display the setup menu that can configure the extra zoom The setup menu will be di...

Page 82: ...mage Audio page page 81 The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window When the values are changed the changed values will be applie...

Page 83: ...Operating Instructions 83 11 Configure the settings relating to images and audio Image Audio...

Page 84: ...ion between the illumination of light and dark areas of the location being monitored the camera adjusts the lens iris in accordance with the brighter areas This causes loss of detail in darker areas C...

Page 85: ...ation BLC function When On High or On Normal is selected for Super Dynamic SD this setting is unavailable The back light compensation function can compensate back light by setting mask areas on bright...

Page 86: ...ss It takes time to switch between modes Default Off Note When images are made darker by pressing the darker Brightness button on the Live page images may not automatically switch to black and white m...

Page 87: ...pensation Images will be sharper when the cursor is moved in the direction and will be softer when the cursor is moved in the direction Click the Reset button to reset the color to the default Default...

Page 88: ...scene file can be selected here Registered scene files can be configured in the Schedule page page 168 If the timing of when images are viewed greatly affects the area where images are viewed register...

Page 89: ...1 Display the Image adjust setup menu page 81 Operating Instructions 89 11 Configure the settings relating to images and audio Image Audio...

Page 90: ...masking click the area again 4 Click the End button after completing masking areas The borders on the image displayed on the Image quality tab will disappear IMPORTANT The mask area may move out of a...

Page 91: ...zoom ratio to x1 0 Click this button to adjust the zoom ratio to the Tele side Click these buttons to adjust the horizontal vertical position of the image after zooming Note SFV130 When 2 mega pixel 1...

Page 92: ...area page 122 is configured To prevent this perform the setting for the extra zoom function before other settings 92 Operating Instructions 11 Configure the settings relating to images and audio Imag...

Page 93: ...ging the mouse Each zone can be overlapped The zones are numbered sequentially from area 1 Note Set the privacy zone larger than the size of an object to be hidden Status Select On or Off to determine...

Page 94: ...h as the setting conditions or the subject Close button Click this button to close the Privacy zone setup menu IMPORTANT After configuring the privacy zone the privacy zone may move out of alignment w...

Page 95: ...ity of other areas The VIQS setting is available only for H 264 images Up to 8 VIQS areas can be set To check the image after configuring VIQS when H 264 images are selected under Stream you can check...

Page 96: ...rmed with the Confirm button Default Off H 264 3 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 3 images The VIQS H 264 3 images can be confirmed...

Page 97: ...more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 3 Select On Off to activate deactivate a distributed image of H 264 1 H 264 2 H 264...

Page 98: ...ng VIQS display an H 264 image on the Live page or press the Confirm button under Stream The outputted bit rate changes depending on the subject Confirm the bit rates with actual subjects used when op...

Page 99: ...stortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted The degree of distortion compensation varies depending on the image capture...

Page 100: ...ll not be synchronized Default Off Note Audio recording and Audio detection only operate when Mic input is selected for Audio transmission reception Audio encoding format Select the audio reception en...

Page 101: ...oise select Middle or Low Default High Note This setting is also applied to the volume for Audio recording and Audio detection IMPORTANT If the AGC audio setting is changed after configuring Audio det...

Page 102: ...to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 To...

Page 103: ...used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on...

Page 104: ...images Alarm VMD alarm When clicking VMD the VMD area tab of the Alarm page will be displayed page 113 Audio detection alarm When Audio detection is clicked the Audio detection tab will be displayed...

Page 105: ...E mail server to display the setup menu that can configure the settings relating to E mail notification when an alarm occurs The setup menu will be displayed in a newly opened window page 107 Alarm im...

Page 106: ...image quality of Quality1 page 73 upon alarm detection On Images will be transmitted with the image quality selected for Image quality upon alarm detection Off Does not change the image quality upon...

Page 107: ...mail notifications Click E mail server of Camera action on alarm on the Alarm tab of the Alarm page page 105 Refer to page 135 for information on configuration for these settings Operating Instructio...

Page 108: ...ransmissions of alarm images Click FTP of Camera action on alarm on the Alarm tab of the Alarm page page 105 Refer to page 138 for information on configuration for these settings 108 Operating Instruc...

Page 109: ...memory card when an alarm occurs Click SD memory card of Camera action on alarm on the Alarm tab of the Alarm page page 105 Refer to page 51 for information on configuration for these settings Operati...

Page 110: ...on when an alarm occurs Click Panasonic alarm protocol notification of Camera action on alarm on the Alarm tab of the Alarm page page 105 Refer to page 118 for information on configuration for these s...

Page 111: ...will be regarded as an alarm IMPORTANT The alarm occurrence indication button page 10 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displ...

Page 112: ...ideo motion detection Off Does not perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivi...

Page 113: ...ject moving over the whole screen Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed page 117 VMD information addition...

Page 114: ...he Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be...

Page 115: ...tion function page 10 The alarm occurrence indication button will also be displayed when receiving a command alarm Notification may be delayed in some network environments even when Real time is selec...

Page 116: ...quiet sounds lower the audio detection level Configure the audio detection level A B C D E Alarm occurrence indication button Mic input button Audio detection level The current volume level Range of v...

Page 117: ...when Mic input is selected for Audio transmission reception on the Audio tab of the Image Audio page page 100 Noise or other unwanted sound from the surrounding area may be mistakenly detected Only th...

Page 118: ...ion of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When t...

Page 119: ...ty of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Enter the destination server address or host...

Page 120: ...or http Host name colon port number Alarm checkbox When the checkbox is checked the HTTP alarm notification will be provided upon an alarm occurrence Delete button When this button is clicked all conf...

Page 121: ...he first character for Notification data If the HTTP alarm notification fails information about the failure will be added to the system log Even if the Set button is clicked after deleting the content...

Page 122: ...ttings related to cropping can be configured on this page A B Cropping area setting Full image display Displays the full camera angle image Cropping outline Displays the set cropping area Up to 4 area...

Page 123: ...images JPEG 2 JPEG 2 is transmitted as cropping images JPEG 3 JPEG 3 is transmitted as cropping images Default Off Note Changing the cropping settings temporarily stops transmission When Off is selec...

Page 124: ...ault Off Set button Applies the cropping camera action on alarm home area self return time and sequence settings IMPORTANT The cropping outline may move out of alignment when the Image capture mode se...

Page 125: ...ttings relating to the authentication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 24 users can be registered Note When user...

Page 126: ...alphabetic characters numbers and symbols Access level Select the access level of the user from the following 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed t...

Page 127: ...ve host information will be overwritten A Set address error message is displayed if the IP address of the PC has not been set properly Check the set IP address of the PC again Access level Select the...

Page 128: ...or H 264 4 JPEG 1 JPEG 1 images will be transmitted JPEG 2 JPEG 2 images will be transmitted JPEG 3 JPEG 3 images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images...

Page 129: ...H 264 transmission the transmission interval may be longer than the set value when any value with an asterisk on the right is selected Operating Instructions 129 15 Configure the settings relating to...

Page 130: ...ck the Network tab on the Network page page 38 page 40 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP ad...

Page 131: ...lt 192 168 0 10 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mas...

Page 132: ...Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer...

Page 133: ...ect Off for Audio transmission reception on the Audio tab page 100 Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneou...

Page 134: ...Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Address box of the browser via the I...

Page 135: ...apacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Alarm image attachment Select On or Off...

Page 136: ...e Network page page 130 Authentication Type Select the authentication method to send E mails from the following None It is not necessary to clear any authentication to send E mails POP before SMTP It...

Page 137: ...y card cannot be recognized Destination E mail address Enter the destination E mail address Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the...

Page 138: ...be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters File name Enter the...

Page 139: ...s selected for the capture size of the image to be transmitted pre alarm is unavailable if the image capture size of JPEG 1 is either 2048x1536 1920x1080 or 1600x1200 When On is selected for Image com...

Page 140: ...ng FTP periodic image transmission it is necessary to configure the schedule settings of FTP periodic image transmission on the Schedule tab of the Schedule page page 168 Directory name Enter the dire...

Page 141: ...User name Enter the user name login name to access the FTP server Available number of characters 1 32 characters Unavailable characters Password Enter the password to access the FTP server Available...

Page 142: ...ess from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessar...

Page 143: ...the router in use must support UPnP and the UPnP must be enabled Default Off Note Due to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change t...

Page 144: ...meras using the HTTPS function Refer to page 148 for how to configure the HTTPS settings CRT key generate CRT key SSL encryption key used for the HTTPS protocol is generated To generate the CRT key cl...

Page 145: ...is a backup file on the PC or another media The backup file will be required when installing the server certificate again Connection Select the protocol used to connect the camera HTTP Only the HTTP c...

Page 146: ...not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic DNS...

Page 147: ...e number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank 16...

Page 148: ...CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the...

Page 149: ...button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server...

Page 150: ...The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the came...

Page 151: ...OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information...

Page 152: ...button of File Download under Downloads Click the Custom level button to open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads...

Page 153: ...tes the CSR file in the PEM format 16 3 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For...

Page 154: ...ate before it expires The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 16 3 5 Configuration of the connection protocol 1 Selec...

Page 155: ...rk configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address 3 Press the Enter key on the keyboard The L...

Page 156: ...erly installed a key icon is displayed in the address box of the web browser that has accessed the camera When using Internet Explorer 10 or Internet Explorer 11 note that some of the displayed window...

Page 157: ...3 Click Certificate Error over the URL and click View certificates Operating Instructions 157 16 Configuring the network settings Network...

Page 158: ...tor to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 10 Windows 8 1 or Windows 8 right click iexplore under C Prog...

Page 159: ...displayed on Certificate Import Wizard Note When using Internet Explorer 10 or Internet Explorer 11 select Store Location and then click Next Operating Instructions 159 16 Configuring the network sett...

Page 160: ...Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certificate Authorities and click OK 160 Operating Instructions 16 Configuring the network settings Network...

Page 161: ...8 Click Next 9 Click Finish Operating Instructions 161 16 Configuring the network settings Network...

Page 162: ...ynamic DNS Update RFC2136 compliant IMPORTANT Before using the DDNS service it is necessary to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation u...

Page 163: ...a whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the global...

Page 164: ...ntified global address is used for accessing the router or camera to monitor images Note Refer to the contracted provider whether the current IP address is static or not Depending on the provider loca...

Page 165: ...or Viewnetcam com by following the instructions of the wizard The registration window for Viewnetcam com will be displayed in a newly opened window When the registration window is not displayed check...

Page 166: ...hat the PC is being connected to the Internet and click the Set button If access often fails due to the change in the global address of router set a smaller value for Access interval 16 5 4 Checking t...

Page 167: ...haracters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to...

Page 168: ...figure the settings relating to schedules as follows VMD permission Audio detection permission Access permission H 264 recording Scene file FTP periodic image transmission The Schedule page has only t...

Page 169: ...dule mode Off is selected at the default Off No action will be taken for the respective schedule VMD permission The video motion detection VMD function will be active during the period of the schedule...

Page 170: ...time for the schedule finishes images are set to the image settings of Scene file is not applied FTP periodic image transmission FTP periodic image transmission will be performed at the designated tim...

Page 171: ...smission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the che...

Page 172: ...3 Click the Set button after completing the settings The result will be displayed at the bottom of the window 172 Operating Instructions 17 Configure the settings relating to the schedules Schedule...

Page 173: ...17 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week Operating Instructions 173 17 Configure the settings relating to the schedules Schedule...

Page 174: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted 174 Operating Instructions 17 Configure the settings relating to the schedules Schedule...

Page 175: ...rwrite the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each and the logs will be saved even when the power of th...

Page 176: ...software A link for extension software screen is displayed Refer to our website http security panasonic com pss security kms for further information about extension software 1 Contact the dealer and...

Page 177: ...he name of the firmware to be used for the upgrade should be model name Use small letters WV is not required _xxxxx img xxxxx indicates the version of the firmware Do not turn off the power of the cam...

Page 178: ...tus for the Viewnetcam com will be displayed Personal Camera URL The URL of the camera registered for Viewnetcam com will be displayed UPnP Port number HTTP Port number HTTPS The port number that is s...

Page 179: ...s displayed in Remaining capacity of the SD memory card information on the SD memory card tab of the Basic page Total use time Displays the length of time that SD memory card has been inserted into an...

Page 180: ...use this function format the SD memory card with the camera before using it When using SD memory cards that have been used on other devices such as PCs the correct information may not be able to be di...

Page 181: ...to operate the camera for about 2 minutes after rebooting the camera Note To initialize the network settings page 130 turn off the power of the camera then turn on the power again while holding down...

Page 182: ...recommend completing backup operations within 10 minutes It is also possible to check whether or not the correct data was obtained by restoring the obtained data excluding log data Restore Setup data...

Page 183: ...art restoring Do not perform operations until the restoration is complete Make sure to set the file name of scene file data used when restoring to model name txt The model name must be written in lowe...

Page 184: ...displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC pa...

Page 185: ...Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start...

Page 186: ...the default is on the desktop during installation and the Manual folder from the folder the default is C Panasonic you specified during installation 19 4 Installing the Viewer software The Viewer sof...

Page 187: ...in in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next t...

Page 188: ...are from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Ne...

Page 189: ...When using a firewall including software allow access to all UDP ports Operating Instructions 189 19 Using the CD ROM...

Page 190: ...The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An...

Page 191: ...ting to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server...

Page 192: ...signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Reque...

Page 193: ...s are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notification error...

Page 194: ...Generation of the self signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR C...

Page 195: ...ping IP address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same ne...

Page 196: ...roxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access t...

Page 197: ...om service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the informati...

Page 198: ...http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 155 Cannot access the camera from a mobile terminal Is the URL correct Or is c...

Page 199: ...the cellular phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time I vis...

Page 200: ...85 Images cannot be saved on the SD memory card Failed to write read data on the SD memory card Is the SD memory card inserted correctly Check if the SD memory card is inserted correctly Installation...

Page 201: ...g Internet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Then click the Custom level button to open the Security Settings window Under Downloa...

Page 202: ...ht click on the desktop and select Screen resolution from the displayed pop up menu 2 Click Advanced settings 3 Select the Troubleshoot tab and then click Change settings 4 If the User Account Control...

Page 203: ...e Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 8 Click the info...

Page 204: ...en click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom level button to open the Security Settings window Under Miscell...

Page 205: ...saved at the alarm occurrence Approx 20 MB per file Video that was started to be recorded on December 24 2015 19 38 26 10000001_151224193826_A mp4 Ex Video saved at the alarm occurrence Approx 20 MB...

Page 206: ...206 Operating Instructions Notes...

Page 207: ...Operating Instructions 207 Notes...

Page 208: ...verfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http www panasonic com Import...

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