Panasonic WV-SBV111M User Manual Download

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Operating Instructions

Network Camera

Model No.

WV-SBV131M

WV-SBV111M

Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

Summary of Contents for WV-SBV111M

Page 1: ...amera Model No WV SBV131M WV SBV111M Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual ...

Page 2: ...tered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Microsoft product screen shot s reprinted with permission from Microsoft Corporation iPad iPhone iPod touch and QuickTime are trademarks of Apple Inc registered in the U S and other countries Android is a trademark of Google Inc Firefox is a registered trademark of the Mozilla Foundation SDXC Logo i...

Page 3: ... displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard When the install wizard is displayed again even after completing the installation of the ActiveX restart the PC The viewer software used on each PC should be l...

Page 4: ...ard 30 7 1 Playback JPEG 1 JPEG 2 JPEG 3 images saved to the SD memory card 30 7 2 Playback H 264 1 H 264 2 H 264 3 H 264 4 images saved to the SD memory card 33 8 About the network security 35 8 1 Equipped security functions 35 9 Display the setup menu from a PC 36 9 1 How to display the setup menu 36 9 2 How to operate the setup menu 38 9 3 About the setup menu window 40 10 Configure the basic s...

Page 5: ...elating to alarm E mail notifications 101 13 2 3 Configure settings relating to FTP transmissions of alarm images 102 13 2 4 Configure settings relating to recording to an SD memory card when an alarm occurs 103 13 2 5 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs 104 13 2 6 Configure settings relating to HTTP alarm notification when an alarm occurs 105 ...

Page 6: ...ure to register information for the Viewnetcam com service 156 16 5 4 Checking the information registered for the Viewnetcam com service 157 16 5 5 When using Dynamic DNS Update 157 16 5 6 When using Dynamic DNS Update DHCP 158 17 Configure the settings relating to the schedules Schedule 159 17 1 How to set the schedules 162 17 2 How to delete the set schedule 164 18 Maintenance of the camera Main...

Page 7: ...6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the ...

Page 8: ...ncurrent access number may be 14 or less users When 14 users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 264 images will n...

Page 9: ...2 JPEG button The letters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The letter 1 will turn green and images in the main area will be displayed in accordance with the setting of H 264 1 page 72 2 button The letter 2 will turn green and images in the main area will be displayed in ...

Page 10: ...ain area will be displayed in 640 x 360 pixels 320x180 The letters 320x180 will turn green and images in the main area will be displayed in 320 x 180 pixels 160x90 The letters 160x90 will turn green and images in the main area will be displayed in 160 x 90 pixels Note Images are displayed in the image capture size selected in JPEG 1 JPEG 2 or JPEG 3 of JPEG on the JPEG H 264 tab When 2048x1536 192...

Page 11: ...newly opened window This website contains technical information FAQ and other information http security panasonic com pss security support Alarm occurrence indication button 3 This button will be displayed and will blink when an alarm has occurred When this button is clicked this button will disappear page 22 Full screen button Images will be displayed on a full screen If the full screen button is...

Page 12: ...a low access level images displayed on the screen may be changed temporarily This does not affect operation of the camera Depending on the PC in use screen tearing may occur when the shooting scene drastically changes due to the GDI restrictions of the OS A phenomenon in which portions of the screen are displayed out of alignment 1 Only operable by users whose access level is 1 Administrator 2 Use...

Page 13: ...reas up to 4 areas can be displayed in a sequence Sequence display using the cropping function B C A A B C A B C By selecting the cropping areas for alarm actions the area you want to monitor home area when alarm occurs can be displayed Operating Instructions 13 1 Monitor images on a PC ...

Page 14: ...nction A B B A A A B A B A Alarm occurrence B Time while the cropping area is displayed Note Alarm action cropping can only be used when a setting other than H 264 all is selected for Cropping page 113 14 Operating Instructions 1 Monitor images on a PC ...

Page 15: ...atible cameras and their versions Only JPEG images can be displayed on a multi screen When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be displayed altered vertically to the aspect ratio of 4 3 Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording images from multiple cameras is available For further infor...

Page 16: ... either one of JPEG 1 JPEG 2 or JPEG 3 of JPEG on the JPEG H 264 tab images cannot be viewed from cellular phones Note It is necessary to configure the network settings of the cellular phone in advance to connect to the Internet and monitor images from the camera page 121 When Auto is selected for Language the screen is displayed in English If you want the screen to be displayed in Japanese or Chi...

Page 17: ...mber mobile or https Host name registered in the DDNS server colon port number mobile When the authentication window is displayed enter the user name of an administrator or user and password Depending on the cellular phone in use password entry may be required each time the screen is switched Depending on the cellular phone in use larger size images may not be displayed In this case selecting 9 Lo...

Page 18: ...le terminal in advance to connect to the Internet and monitor images from the camera page 121 1 Access to http IP address cam 1 or http Host name registered in the DDNS server cam using a mobile terminal Images from the camera will be displayed B A Live images area Displays images from the camera Operation buttons area Buttons to operate those functions are displayed 2 Click the button of the func...

Page 19: ... selected for HTTPS Connection on the Advanced tab of the Network page enter as follows https IP address colon port number cam or https Host name registered in the DDNS server colon port number cam When the authentication window is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is sw...

Page 20: ...y the Live page page 7 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 9 while images are being recorded on the SD memory card The image saving interval can be configured on the SD memory card tab of the Basic page page 51 4 Click the Stop button to stop saving ima...

Page 21: ...tart button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again Operating Instructions 21 3 Record images on the SD memory card manually ...

Page 22: ...ive page at an alarm occurrence Save images on the SD memory card When an alarm occurs images JPEG H 264 will be saved on the SD memory card The settings to save images on the SD memory card can be configured on the SD memory card tab page 48 of the Basic page and the Alarm tab of the Alarm page page 99 Transmit an image onto a server automatically An alarm image can be transmitted at an alarm occ...

Page 23: ...e configured in the Panasonic alarm protocol section of the Notification tab of the Alarm page page 109 Notify of alarm occurrences to the designated HTTP server HTTP alarm notification Alarm occurrence notifications can be sent at an alarm occurrence to the HTTP servers registered in advance Up to 5 HTTP servers can be registered as recipients of alarm notifications The URL sent to HTTP servers w...

Page 24: ...ed for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry FTP setting page 130 alarm images will be retransmitted if there is an FTP transmission failure Therefore if there is continuous retra...

Page 25: ...1 page 51 Note When On is selected for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry FTP setting page 130 alarm images will be retransmitted if there is an FTP transmission failure Theref...

Page 26: ...ing period and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed 1 Display the Live page 26 Operating Instructions 6 Display the log list ...

Page 27: ...orded by Recording stream 1 on the SD memory card tab will be displayed Stream 2 The logs recorded by Recording stream 2 on the SD memory card tab will be displayed Event Select a log type to display on the log list All All logs will be displayed Select Only the logs of the selected log type will be displayed Alarm log The log when an alarm is detected will be displayed Manual Schedule log Manual ...

Page 28: ...ed at the top Prev page button Click this button to display the previous page of the log list Next page button Click this button to display the next page of the log list Last button Click this button to display the log listed at the bottom Time date Time and date when each log has been recorded will be displayed Note When Off is selected for Time display format the alarm occurrence times are displ...

Page 29: ...ion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the Delete button on the same log list window used to delete the logs Download button Click this button to download all logs of the selected log list onto the PC Note The following settings may be required Open Internet Explorer click Tools Inter...

Page 30: ... memory card Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the Transmission interval setting of FTP periodic image transmission on the Advanced tab is 1min or less The playback r...

Page 31: ...mber will stop and the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when this button is clicked during pausing STOP button Playback will stop and the Playback window will turn to the Live page NEXT IMAGE button The next frame will be displayed and paused when this button...

Page 32: ...will be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC Browse button When successfully logged in after the user authentication process a folder on the SD memory card in which images are saved will be displayed page 65 32 Operating Instruct...

Page 33: ... will return to the normal playback speed Note The maximum speed of the fast playback varies depending on the setting of Max bit rate H 264 recording of the SD memory card If any of the following also applies to Transmission priority or Max bit rate per client on the JPEG H 264 tab of the Image page playback speed becomes constant x1 not fast playback When Frame rate or Advanced VBR is selected fo...

Page 34: ...window will be displayed to ask if it is OK to start download when the Start button is clicked Click the OK button Note When the Cancel button is clicked in the process of the download the download will be canceled In this case video data already downloaded before clicking the Cancel button will be saved on the PC Video data are saved in the files of approx 20 MB When the file size of video data i...

Page 35: ...access to cameras using the HTTPS function page 139 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the ...

Page 36: ...configure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 36 Operating Instructions 9 Display the set...

Page 37: ... The setup menu will be displayed Refer to page 40 for further information about this menu Operating Instructions 37 9 Display the setup menu from a PC ...

Page 38: ... of the window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set and Execute buttons on the page click the respective button to the edited setting item 38 Operat...

Page 39: ... below field A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting items in field C Operating Instructions 39 9 Display the setup menu from a PC ...

Page 40: ...D memory card can be configured on the Basic page page 42 Image button Displays the Image page The settings relating to image quality image capture size etc of JPEG H 264 camera images can be configured on the Image page page 69 Multi screen button Displays the Multi screen page The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page page 96 4...

Page 41: ... settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol FTP File Transfer Protocol the NTP server and Diffserv can be configured on the Network page page 121 Schedule button Displays the Schedule page On the Schedule page it is possible to designate time zones to allow to receive alarm input or to allow to activate the VMD detection function page 159 Mainten...

Page 42: ...ings such as the camera title time and date etc can be configured on this page Language Select the language to initially display when the camera is accessed from the following Auto English Japanese Italian French German Spanish Chinese Russian Portuguese Auto The language used by the browser is automatically selected If the language used by the browser is not supported by the camera English is sel...

Page 43: ... displayed as follows DD MM YYYY 01 04 2013 13 10 00 MM DD YYYY 04 01 2013 13 10 00 DD Mmm YYYY 01 Apr 2013 13 10 00 YYYY MM DD 2013 04 01 13 10 00 Mmm DD YYYY Apr 01 2013 13 10 00 Default Mmm DD YYYY NTP When NTP is clicked the Advanced tab of the Network page will be displayed page 132 Time zone Select a time zone corresponding to the location where the camera is in use Default GMT 09 00 Osaka S...

Page 44: ...reen Lower left The character string will be displayed in the lower left part of the screen Upper center The character string will be displayed in the upper center part of the screen Lower center The character string will be displayed in the lower center part of the screen Upper right The character string will be displayed in the upper right part of the screen Lower right The character string will...

Page 45: ...vided in real time When multiple cameras are using the same Alarm status reception port even if Real time is selected for Alarm status update mode status notification is not provided in real time In this case change the Alarm status reception port settings Alarm status reception port When selecting Real time for Alarm status update mode designate a port number to which the status change notificati...

Page 46: ...nternet tab of the Basic page page 36 page 38 The settings relating to UPnP Auto port forwarding DDNS Viewnetcam com and network settings for the Internet can be configured on this page UPnP Auto port forwarding Select On or Off to determine whether or not to use the port forwarding function of the router To use the auto port forwarding function the router in use must support UPnP and the UPnP mus...

Page 47: ...et button a dialog displaying how the following settings will change is displayed Click the OK button after checking the settings to change the settings to the displayed values JPEG H 264 tab on the Image page JPEG 1 Image capture size VGA 640x360 JPEG 2 Image capture size QVGA 320x180 JPEG 3 Image capture size 160x120 160x90 H 264 1 H 264 2 H 264 3 H 264 4 Internet mode over HTTP On Transmission ...

Page 48: ...de SD memory card Select Use or Not use to determine whether or not to use the SD memory card Default Use Remaining capacity notification When the E mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card select a level to be notified at from the following 48 Operating Instructions 10 Configure the basic se...

Page 49: ...ion recording timing or interval may become incorrect Notification recording may also not be performed correctly as configured when multiple users are receiving images In this case set the refresh interval longer There are limited times to overwrite on an SD memory card When having a high frequency of overwriting the lifetime of the SD memory card may become shorter A lifetime of an SD memory card...

Page 50: ...ssword Enter the password Available number of characters 4 16 characters Unavailable characters Change When an SD memory card with a configured password is inserted the password can be changed using the Change button Old password New password Retype new password Enter the password Available number of characters 4 16 characters Unavailable characters Status Display the configuration status of the p...

Page 51: ...the password lock remove button to enter a password and then press the Set button In this case even if you enter an incorrect password the Status will change to Unlock Initialize settings from the Maintenance page page 171 Recording stream 1 Recording stream 2 Recording format Select the type of image data to be recorded on the SD memory card Off can only be selected for the Recording format of Re...

Page 52: ...VBR or Best effort is selected for Transmission priority Frame rate is set When High or Middle is selected for Burst tolerance level Low is set When 2s 3s 4s or 5s is selected for Refresh interval 1s is set When On is selected for Additional info for detecting alteration Compression cannot be changed to JPEG 1 JPEG 2 or JPEG 3 When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording forma...

Page 53: ...igger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps Default 1fps JPEG recording Alarm This setting is only available when JPEG 1 JPEG 2 or JPEG 3 is selected for Recording format and Alarm input is selected for Save trigger File name Enter the file name used for the image to be saved on the SD memory card The file name wil...

Page 54: ...1 H 264 2 H 264 3 or H 264 4 is selected for Recording format of the SD memory card and Alarm input is selected for Save trigger Pre alarm recording duration Determine whether or not to perform the pre alarm recording Set the duration to save image data on the SD memory card Off 2s 3s 4s 5s 10s 15s 20s 25s 40s 50s 60s 90s 120s Default Off Note The available values change depending on the H 264 bit...

Page 55: ...ule settings Save obtain the alarm logs the manual schedule logs the FTP error logs and the system logs Save obtain images recorded using the SD memory recording function of Panasonic network disk recorder Play download images on the SD memory card When an SD memory card is formatted while another user is in operation the operation will be canceled It is impossible to access the SD memory card dur...

Page 56: ...s security support info html Additional info for detecting alteration Select whether or not to give information for alteration detection to video files MP4 format to be saved on the SD memory card Note When the self signed certificate or certificate security certificate issued by CA Certificate Authority is not valid On cannot be selected When JPEG 1 JPEG 2 or JPEG 3 is selected for Compression of...

Page 57: ...ate To install the certificate click the Browse button to display the Open dialog box and select the file of the certificate issued by CA and click the Execute button If the certificate is already installed the file name of the installed certificate will be displayed CA Certificate Information Displays the information of the certificate issued by CA When the Confirm button is clicked the registere...

Page 58: ...sued by CA is valid it is impossible to generate the CRT key When the certificate security certificate issued by CA is used the available key size varies depending on the CA Check the available key size in advance To generate the CRT key it may take about 2 minutes Do not operate the web browser until the generation of CRT key is complete While the CRT key is being generated the refresh interval a...

Page 59: ...e Previous CRT key dialog box will be displayed and it is possible to check the key size and generation time date of the previous key When the Apply button is clicked on the Previous CRT key dialog box it is possible to replace the current CRT key with the previous one 10 5 2 Generation of the self signed certificate security certificate IMPORTANT If the CRT key is not generated it is impossible t...

Page 60: ...0 9 A Z a z and the following marks _ When entering the IPv6 address for Common Name put the address in brackets Example 2001 db8 10 3 Click the OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate ...

Page 61: ...T key is not generated it is impossible to generate the CSR Before generating the CSR file configure the following settings on Internet Options of the web browser in advance Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Register the camera for Trusted Sites Click the Custom level button to open the Security Settings window and check the Ena...

Page 62: ...ization name 64 characters Organizational Unit Enter the unit name of the organization 64 characters CRT key Displays the key size and generation time date of the current key 3 Click the OK button after entering the items The Save As dialog box will be displayed 4 Enter a file name for the CSR in the Save As dialog box to save on the PC The saved CSR file will be applied to the CA IMPORTANT The ce...

Page 63: ... been installed and validated Expired The certification has already expired When the Confirm button is clicked the registered information of the installed certificate will be displayed in the CA Certificate Confirm dialog box Only Organizational Unit will be displayed with an asterisk When the Delete button is clicked the installed server certificate will be deleted When On is selected for Additio...

Page 64: ...ion setting is changed manual recording on the SD memory card will stop Start manual saving again as necessary Note Alteration detection can be performed on video files MP4 format recorded when On is selected for Additional info for detecting alteration using exclusive software For further information about exclusive software and how to use it refer to our website below http security panasonic com...

Page 65: ...erver or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button The user authentication window will be displayed 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note When the FTP server of the camera is logged to access ima...

Page 66: ...w http security panasonic com pss security support info html Possible duration of H 264 images that can be saved on the SD memory card as indications For possible duration of H 264 images that can be saved on the SD memory card refer to our website below http security panasonic com pss security support info html 66 Operating Instructions 10 Configure the basic settings of the camera Basic ...

Page 67: ...e number of characters 3 128 characters Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Recording stream 2 Name of the destination directory for downloaded images Enter the name of the destination directory to which images recorded in the recording stream 2 are to be downloaded For example enter C alarm2 to designate the folder alarm2 under drive...

Page 68: ...ges will not be saved To save them select Name w time date page 129 Note When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format FTP error is unavailable Permission level of viewing logs User level settings for viewing and operating Log on the Live page can be configured 1 Level 1 only only Level 1 users can view and operate the Log 2 Level 2 or higher only Level 1 and Level 2 use...

Page 69: ...iques Default 2 mega pixel 16 9 SBV111 1 3 mega pixel 16 9 1 3 mega pixel 4 3 Default 1 3 mega pixel 4 3 IMPORTANT The positions of areas may move out of alignment when the Image capture mode setting is changed when the following area settings are configured Therefore we recommend that you configure each area setting after configuring the Image capture mode mask area page 84 privacy zone page 89 V...

Page 70: ... than the set value when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the set value If images are not delivered in the specified transmission interval you can make the images be delivered closer to the...

Page 71: ...JPEG 3 320x180 SBV111 When 1 3 mega pixel 16 9 is selected for Image capture mode 1280x720 640x360 320x180 160x90 When 1 3 mega pixel 4 3 is selected for Image capture mode 1280x960 800x600 VGA 400x300 QVGA 160x120 Default JPEG 1 1280x960 JPEG 2 VGA JPEG 3 QVGA Image quality Select two types of image quality of JPEG images for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low ...

Page 72: ...in H 264 1 H 264 2 H 264 3 or H 264 4 displaying of H 264 images or JPEG images on the Live page will become available When On is selected for H 264 transmission in H 264 1 H 264 2 H 264 3 or H 264 4 the transmission interval of JPEG images may sometimes become longer Internet mode over HTTP Select On when transmitting H 264 images via the Internet It is possible to transmit H 264 images without c...

Page 73: ... 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 1280x960 800x600 VGA 400x300 QVGA 160x120 2 mega pixel 16 9 SBV131 1920x1080 1280x720 640x360 320x180 160x90 1920x1080 1280x720 640x360 320x180 160x90 1280x720 640x360 320x180 160x90 1280x720 640x360 320x180 160x90 2 mega pixel 4 3 SBV131 1600x1200 1280x960 800x600 VGA 400...

Page 74: ...ecomes the bit rate selected for Max bit rate per client Default VBR Note When Frame rate or Advanced VBR is selected for Transmission priority number of users who can access the camera may be limited more may become less than 10 Frame rate Select a frame rate for H 264 images from the following 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps Default 30fps Note When Frame rate Advanced VBR or ...

Page 75: ...8kbps 4096kbps 1280x960 and 1280x720 256kbps 8192kbps 1920x1080 and 1600x1200 512kbps 14336kbps SBV131 2048x1536 1024kbps 24576kbps SBV131 When VBR is selected for Transmission priority 160x120 and 160x90 64kbps 40960kbps QVGA 400x300 VGA 320x180 and 640x360 64kbps 40960kbps 800x600 128kbps 40960kbps 1280x960 and 1280x720 256kbps 40960kbps 1920x1080 and 1600x1200 512kbps 40960kbps SBV131 2048x1536...

Page 76: ...s of the router in use Multicast Unlimited number of users can access a single camera concurrently Complete the entry field of Multicast address Multicast port and Multicast TTL HOPLimit when transmitting H 264 images with multicast Refer to page 7 for further information about the maximum concurrent access number Default Unicast port AUTO Unicast port 1 Enter the unicast port number used to trans...

Page 77: ...e cards are installed on the PC in use the network interface card s not used for receiving images should be invalidated when displaying images using the multicast port 1 It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type 2 It is necessary to designate the multicast IP address when Multicast is selected for Transmission type Operating Ins...

Page 78: ...this section Image adjust Click the Setup button to display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window page 79 Extra zoom Click the Setup button to display the setup menu that can configure the extra zoom The setup menu will be displayed in a newly opened window Privacy zone Click the Setup button to display th...

Page 79: ...elating to image quality Image adjust setup menu Click the Setup button of Image adjust on the Image quality tab of the Image page page 78 The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window When the values are changed the changed values will be applied to the currently displayed image on the Image quality tab Operating Instructions 79...

Page 80: ...ivate the wide dynamic range function This function compensates brightness so that it produces clearer images even if objects have various illumination intensities On The wide dynamic range will work 80 Operating Instructions 11 Configure the settings relating to images Image ...

Page 81: ...s selected for Wide dynamic range WDR this setting is unavailable The back light compensation function can compensate back light by setting mask areas on brighter parts of images On Mask areas will be set automatically Off Mask areas will not be set automatically It is necessary to set them manually Default Off Mask area When Off is selected for Wide dynamic range WDR and Back light compensation B...

Page 82: ...y not automatically switch to black and white mode White balance Select a method of white balance adjustment from the following White color can be adjusted by Red gain and Blue gain ATW1 Selects the automatic tracing white balance mode The camera will constantly check the color temperature of the light source and adjust the white balance automatically Operating color temperature range is approx 2 ...

Page 83: ...tal level Adjust the black level of images by moving the cursor When the cursor is moved to the direction images will become brighter When the cursor is moved to the direction images will be darker Click the Reset button to reset the color to the default Default 128 Fog compensation Select On or Off to determine whether or not to activate the fog compensation function When On is selected for Wide ...

Page 84: ...ges are viewed greatly affects the area where images are viewed registering scene files to the schedule can let you match a combination of settings to different times of day in order to view images in the best conditions Scene file title The scene file name up to 10 characters displayed in Scene file can be changed Only file names displayed in 1 and 2 can be changed Unavailable characters Load but...

Page 85: ...1 Display the Image adjust setup menu page 78 Operating Instructions 85 11 Configure the settings relating to images Image ...

Page 86: ...To cancel masking click the area again 4 Click the End button after completing masking areas The borders on the image displayed on the Image quality tab will disappear IMPORTANT The mask area may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the mask area after changing the Image capture mode setting 86 Operating Instructions 11 Configure the se...

Page 87: ...t the zoom ratio to x1 0 Click this button to adjust the zoom ratio to the Tele side Click these buttons to adjust the horizontal vertical position of the image after zooming Note SBV131 When 2 mega pixel 16 9 is selected for Image capture mode the maximum zoom ratio of the extra zoom becomes x3 0 When 2 mega pixel 4 3 or 3 mega pixel 4 3 is selected for Image capture mode the maximum zoom ratio o...

Page 88: ...ng for the extra zoom function before other settings When using the lens distortion compensation function if the extra zoom function is used the lens distortion compensation function is disabled 88 Operating Instructions 11 Configure the settings relating to images Image ...

Page 89: ...nated by dragging the mouse Each zone can be overlapped The zones are numbered sequentially from area 1 Note Set the privacy zone larger than the size of an object to be hidden Status Select On or Off to determine whether or not to display the privacy zone On The privacy zone will be displayed Off The privacy zone will not be displayed Default Off Delete button Click the Delete button correspondin...

Page 90: ...g to factors such as the setting conditions or the subject Close button Click this button to close the Privacy zone setup menu IMPORTANT After configuring the privacy zone the privacy zone may move out of alignment when the JPEG H 264 Image capture mode setting is changed Make sure to check the privacy zone after changing the Image capture mode setting 90 Operating Instructions 11 Configure the se...

Page 91: ...e quality of other areas The VIQS setting is available only for H 264 images Up to 8 VIQS areas can be set To check the image after configuring VIQS when H 264 images are selected under Stream you can check the image by pressing the Confirm button You can also check by displaying an H 264 image on the Live page Area When selecting a VIQS area in the screen it will be numbered as area 1 Subsequent ...

Page 92: ... be confirmed with the Confirm button Default Off H 264 3 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 3 images The VIQS H 264 3 images can be confirmed with the Confirm button Default Off H 264 4 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 4 images The VIQS H 264 4 images can be confir...

Page 93: ...Configure the difference level in the image quality between specified areas and non specified areas The greater the difference level the more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 3 Select On Off to activate deactivate a distributed image of H 264 1 H 264 2 H 264 3 or H 264 4 4 Click the Set button This unit is updated with th...

Page 94: ...with the configured VIQS IMPORTANT No setting contents are determined unless the Set button is clicked To check the image after configuring VIQS display an H 264 image on the Live page or press the Confirm button under Stream The outputted bit rate changes depending on the subject Confirm the bit rates with actual subjects used when operating the camera 94 Operating Instructions 11 Configure the s...

Page 95: ... 78 Distortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted The degree of distortion compensation varies depending on the image capture mode Configure the image capture mode before configuring the lens distortion compensation Operating Instructions 95 11 Configure the settings relating to images Image ...

Page 96: ... to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 To access the cameras using the HTTPS protocol enter as follows Example of entry https 192 168 0 10 Available number of characters 1 128 characters Default Cam 1 selfcamera Cam 2 16 not registered IMPOR...

Page 97: ...e used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on a multi screen Available number of characters 0 20 characters Unavailable characters Default Cam 1 The model No is displayed Cam 2 16 None blank Note When selecting a 16 split screen some characters...

Page 98: ...to determine whether or not to receive the command alarm The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras When On is selected alarm actions will be performed between multiple cameras Default Off Originating port number Select a port number to be used to receive the command alarm Available range 1 65535 Default 8181 The following port...

Page 99: ...newly opened window page 101 Alarm image FTP transmission Click FTP to display the setup menu that can configure the settings relating to FTP transmission when an alarm occurs The setup menu will be displayed in a newly opened window page 102 Alarm image recording SD memory card Click SD memory card to display the setup menu that can configure the settings relating to recording images on an SD mem...

Page 100: ...e image quality of Quality1 page 70 upon alarm detection On Images will be transmitted with the image quality selected for Image quality upon alarm detection Off Does not change the image quality upon alarm detection Default Off Image quality upon alarm detection Image quality can be changed upon an alarm occurrence Select the image quality from the following 0 Super fine 1 Fine 2 3 4 5 Normal 6 7...

Page 101: ... E mail notifications Click E mail server of Camera action on alarm on the Alarm tab of the Alarm page page 99 Refer to page 126 for information on configuration for these settings Operating Instructions 101 13 Configure the alarm settings Alarm ...

Page 102: ...transmissions of alarm images Click FTP of Camera action on alarm on the Alarm tab of the Alarm page page 99 Refer to page 129 for information on configuration for these settings 102 Operating Instructions 13 Configure the alarm settings Alarm ...

Page 103: ... memory card when an alarm occurs Click SD memory card of Camera action on alarm on the Alarm tab of the Alarm page page 99 Refer to page 48 for information on configuration for these settings Operating Instructions 103 13 Configure the alarm settings Alarm ...

Page 104: ...tion when an alarm occurs Click Panasonic alarm protocol notification of Camera action on alarm on the Alarm tab of the Alarm page page 99 Refer to page 109 for information on configuration for these settings 104 Operating Instructions 13 Configure the alarm settings Alarm ...

Page 105: ...e indication button page 9 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving a command alarm Depending on the network environment notification may be delayed even when Real time is selected for Alarm status update mode on the Basic tab of the Basic page page 42 After configuring the VMD area the VMD area may move o...

Page 106: ...t perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the right of the slider Default 1 Detection sensitivity Adjust the sensitivity of motion detection in the VMD area using the slider The settings can be configured for...

Page 107: ...n Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed page 109 VMD information addition Information addition Select On or Off to determine whether or not to add VMD information to superimposed image data The VMD information can be searched by some of Panasonic network disk recorders Refer to the operating instructions ...

Page 108: ...the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button after selecting Off for Status of the VMD area to be invalidated The outline of the invalidated VMD area wil...

Page 109: ...an be configured in this section 13 4 1 Configure the settings relating to Panasonic alarm protocol Panasonic alarm protocol notification Panasonic alarm protocol Select On or Off to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the Alarm and Diag checkboxes of Destination of notification below Operating Instructions 109 13 Configure the...

Page 110: ...larm protocol from the following Up to 8 destination server addresses can be registered Alarm checkbox When the checkbox is checked the Panasonic alarm notification will be provided upon an alarm occurrence Diag checkbox When the checkbox is checked notification using Panasonic alarm protocol will be provided in the following cases When notification of the remaining capacity of the SD memory card ...

Page 111: ...estination IP address or host name of the HTTP alarm notification Up to 5 destination server addresses can be registered Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default http Example of entry http IP address of the HTTP server colon port number or http Host name colon port number Alarm checkbox When the checkbox is checked the HTTP alarm not...

Page 112: ...ess 5 a total of 256 characters can be entered for the address including http and Notification data Make sure to enter a slash as the first character for Notification data If the HTTP alarm notification fails information about the failure will be added to the system log Even if the Set button is clicked after deleting the contents of Notification data cgi bin comalarm cgi CMD 01 will be set HTTPS ...

Page 113: ...ettings related to cropping can be configured on this page A B Cropping area setting Full image display Displays the full camera angle image Cropping outline Displays the set cropping area Up to 4 areas can be set When set numbers are automatically assigned and displayed on the top left of the cropping area The cropping outline position can be moved by clicking and holding the configured frame and...

Page 114: ...g images JPEG 2 JPEG 2 is transmitted as cropping images JPEG 3 JPEG 3 is transmitted as cropping images Default Off Note Changing the cropping settings temporarily stops transmission When Off is selected for H 264 transmission cropping settings are not available for H 264 1 H 264 2 H 264 3 and H 264 4 When the maximum image capture size is selected for H 264 1 H 264 2 or JPEG 1 cropping settings ...

Page 115: ...fault Off Set button Applies the cropping camera action on alarm home area self return time and sequence settings IMPORTANT The cropping outline may move out of alignment when the Image capture mode setting is changed Make sure to check the cropping outline after changing the Image capture mode setting The cropping outline may move out of alignment when the Extra zoom setting is changed Make sure ...

Page 116: ...entication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 24 users can be registered Note When user authentication has failed to pass authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Select On or Off to determine whether or not to authenticate...

Page 117: ...ollowing 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable 3 Live only Only displaying live images is available The camera setting configuration and camera control are unavailable Default 3 Live only User check From the pull down menu of User check the r...

Page 118: ... already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 116 for further information about the access level Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and the ...

Page 119: ... or H 264 4 JPEG 1 JPEG 1 images will be transmitted JPEG 2 JPEG 2 images will be transmitted JPEG 3 JPEG 3 images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images will be transmitted H 264 3 H 264 3 images will be transmitted H 264 4 H 264 4 images will be transmitted Default JPEG 1 Note When Best effort is selected for Transmission priority of H 264 bit rate ...

Page 120: ...r H 264 transmission the transmission interval may be longer than the set value when any value with an asterisk on the right is selected 120 Operating Instructions 15 Configure the settings relating to the authentication User mng ...

Page 121: ...ick the Network tab on the Network page page 36 page 38 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using DNS Operating Instructions 121 16 Configuring the network setting...

Page 122: ...ult 192 168 0 10 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mask When not using the DHCP function enter the subnet mask of the camera Default 255 255 255 0 Default gateway When not using the DHCP function enter the default gateway of the camera Default 192 168 0...

Page 123: ... Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for further information about the settings of the server Default Off Primary DNS server address Secondary DNS server address Enter the IPv6 address of the DNS server Refe...

Page 124: ...efault Unlimited Note Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneously When Bandwidth control bit rate is set low taking a picture using the snap shot button may not function depending on the usage environment In this case select JPEG with the Compression button on the Live page and take a picture with the snap...

Page 125: ...mber 50000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Address box of the browser via the Internet vvv xxx yyy zzz 50000 vvv xxx yyy zzz 50001 FTP access to camera Select Allow or Forbid to determine whether to allow or forbid the FTP access to camera Default Forbid 16 2 Configur...

Page 126: ...capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Alarm image attachment Select On or Off to determine whether or not to attach an image to the E mail to be sent when an alarm is detected Default Off Image capture size Select the image capture size of images attached to an alarm E mail fr...

Page 127: ...he Network page page 121 Authentication Type Select the authentication method to send E mails from the following None It is not necessary to clear any authentication to send E mails POP before SMTP It is necessary to first clear the POP server authentication to use the SMTP server to send E mails SMTP It is necessary to clear the SMTP server authentication to send E mails Default None Note When yo...

Page 128: ...cation will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination E mail address Enter the destination E mail address Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the ...

Page 129: ... be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters File name Enter the file name used for the alarm image to be transmitted to an FTP server The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number Operat...

Page 130: ...is selected for the capture size of the image to be transmitted pre alarm is unavailable if the image capture size of JPEG 1 is either 2048x1536 1920x1080 or 1600x1200 When On is selected for Image compression rate upon alarm detection only post alarm recorded images are compressed Compression is not applied to pre alarm recorded images When a selection with an asterisk on the right of it is selec...

Page 131: ...ing FTP periodic image transmission it is necessary to configure the schedule settings of FTP periodic image transmission on the Schedule tab of the Schedule page Page 159 Directory name Enter the directory name where the images are to be saved For example enter img to designate the directory img under the root directory of the FTP server Available number of characters 1 256 characters Unavailable...

Page 132: ...1 User name Enter the user name login name to access the FTP server Available number of characters 1 32 characters Unavailable characters Password Enter the password to access the FTP server Available number of characters 0 32 characters Unavailable characters Control port Enter a control port number to be used for the FTP server Available port number 1 65535 Default 21 The following port numbers ...

Page 133: ...ress from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary to select DHCP Auto AutoIP or Auto Advanced for Network Settings on the Network tab of the Network page page 121 NTP server address When Manual is selected for NTP server address setting enter the ...

Page 134: ... the router in use must support UPnP and the UPnP must be enabled Default Off Note Due to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc The UPnP function is available when the camera is connected to the IPv4 network IPv6 is not supported To check if auto port forwarding is proper...

Page 135: ...ficate Generate The camera itself generates the security certificate used for the HTTPS protocol Self signed certificate To generate the self signed certificate click the Execute button to display the Self signed Certificate Generate dialog box Self signed Certificate Information Displays the information of the self signed certificate When the Confirm button is clicked the registered information o...

Page 136: ...ignate the HTTPS port number to be used Available port number 1 65535 Default 443 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670 59000 61000 Note After changing the connection setting access the camera again by after waiting a while according to the changed setting http IP address of the camera or https IP ...

Page 137: ...DHCP 16 2 7 Configure the settings relating to SNMP The settings relating to SNMP can be configured on this page It is possible to check the status of the camera by connecting to the SNMP manager When using the SNMP function contact the network administrator Community Enter the community name to be monitored Available number of characters 0 32 characters Default None blank IMPORTANT When using the...

Page 138: ...onfigure the Diffserv settings The settings relating to Diffserv can be configured on this page The Diffserv function can be used to set the priority of image data sent from routers The priority set to this function must match the DSCP value configured to the router When using the Diffserv function contact the network administrator DSCP 0 63 Enter the order of priority for packets Available values...

Page 139: ...y CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the server certificate When using the self signed certificate A B C D E Generation of the CRT key SSL encryption key page 140 Generation of the self signed certificate page 141 Generation of CSR Certific...

Page 140: ... button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of CRT key will be started When the generation is finished the key size and generation tim...

Page 141: ...e The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name...

Page 142: ...e OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate are not generated Invalid Reason CA Certificate in...

Page 143: ...o button of File Download under Downloads Click the Custom level button to open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed 2 Enter the information of the c...

Page 144: ...ates the CSR file in the PEM format 16 3 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certifica...

Page 145: ...cate before it expires The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 16 3 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port n...

Page 146: ... proxy server for the local address 3 Press the Enter key on the keyboard The Live page will be displayed When the security alert window is displayed install the security certificate page 147 When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries IMPORTANT When the camera is accessed using the HTTPS protoco...

Page 147: ...en using Internet Explorer 10 or Internet Explorer 11 note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to this website not recommended The Live page will be displayed If an authentication window is displayed enter the user name and password Note If this window...

Page 148: ...3 Click Certificate Error over the URL and click View certificates 148 Operating Instructions 16 Configuring the network settings Network ...

Page 149: ...nistrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 8 or Windows 8 1 right click iexplore under C Program Files Internet Explorer and select Run as Administrator Operating Instructions 149 16 Configuring the network settings Network ...

Page 150: ... displayed on Certificate Import Wizard Note When using Internet Explorer 10 or Internet Explorer 11 select Store Location and then click Next 150 Operating Instructions 16 Configuring the network settings Network ...

Page 151: ...6 Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certificate Authorities and click OK Operating Instructions 151 16 Configuring the network settings Network ...

Page 152: ...8 Click Next 9 Click Finish 152 Operating Instructions 16 Configuring the network settings Network ...

Page 153: ...Dynamic DNS Update RFC2136 compliant IMPORTANT Before using the DDNS service it is necessary to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not responsible for any troubles or accidents on the circumstances where the camera is used arising out of such servi...

Page 154: ... camera whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the global address is changed Enrollment in a domain name service is required even when using the IPv6 connection Refer to the Viewnetcam com website http www viewnetcam com for further information about t...

Page 155: ...he contracted provider whether the current IP address is static or not Depending on the provider local addresses may be allocated In this case the DDNS service is unavailable Refer to the contract provider for further information 16 5 2 When using the Viewnetcam com service Personal Camera URL The URL of the camera registered for Viewnetcam com Your Account Link When the displayed URL is clicked t...

Page 156: ...oad button of the browser 3 Register the information for Viewnetcam com by following the instructions of the wizard When the message The new camera is successfully registered to Viewnetcam com is displayed close the registration window The URL set at the time of registration can be used for camera access However this URL is unavailable when accessing the camera from the PC connected to the same ne...

Page 157: ...ss interval 16 5 4 Checking the information registered for the Viewnetcam com service It is possible to check if the camera has been registered for the Viewnetcam com service page 168 16 5 5 When using Dynamic DNS Update Host name Enter the host name to be used for the Dynamic DNS Update service Available number of characters 3 250 characters Enter in the form of host name domain name Available ch...

Page 158: ...ers 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to the network administrator for further information about the available host names 158 Operating Instructions 16 Configuring the network settings Network ...

Page 159: ...ossible to configure the settings relating to schedules as follows VMD permission Access permission H 264 recording Scene file FTP periodic image transmission The Schedule page has only the Schedule tab Operating Instructions 159 17 Configure the settings relating to the schedules Schedule ...

Page 160: ...edule mode Off is selected at the default Off No action will be taken for the respective schedule VMD permission The video motion detection VMD function will be active during the period of the schedule 160 Operating Instructions 17 Configure the settings relating to the schedules Schedule ...

Page 161: ...e image settings of Scene file is not applied FTP periodic image transmission FTP periodic image transmission will be performed at the designated time in the schedule Note Select On for User auth on the User auth tab of User mng page page 116 and Off for Host auth on the Host auth page page 117 to validate Access permission When selecting H 264 recording Recording stream 1 or H 264 recording Recor...

Page 162: ...nsmission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 162 Operating Instructions 17 Configure the settings relating to the schedules Schedule ...

Page 163: ...3 Click the Set button after completing the settings The result will be displayed at the bottom of the window Operating Instructions 163 17 Configure the settings relating to the schedules Schedule ...

Page 164: ...17 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week 164 Operating Instructions 17 Configure the settings relating to the schedules Schedule ...

Page 165: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Operating Instructions 165 17 Configure the settings relating to the schedules Schedule ...

Page 166: ...erwrite the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each and the logs will be saved even when the power of the camera is turned off Next 100 When clicking Next 100 the next 100 system logs will be displayed Previous 100 When clicking Previous 100 the previous 100 system logs will be displayed No The serial ...

Page 167: ... download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware Note The latest firmware upgrade is posted on our website When using the camera in Japan http panasonic biz security support When using the camera outside of Japan http security panason...

Page 168: ...xxxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it completes The following network settings will not be reset when upgrading the firmware after selecting Reset the settings to the default after completing the upgrade Except the network settings Primary server address...

Page 169: ...atus for the Viewnetcam com will be displayed Personal Camera URL The URL of the camera registered for Viewnetcam com will be displayed UPnP Port number HTTP Port number HTTPS The port number that is set for UPnP port forwarding will be displayed Status The port forwarding status will be displayed Operating Instructions 169 18 Maintenance of the camera Maintenance ...

Page 170: ... displayed in Remaining capacity of the SD memory card information on the SD memory card tab of the Basic page Total use time Displays the length of time that SD memory card has been inserted into and used with the camera If the length of time that the SD memory card has been used for cannot be obtained Unknown is displayed Total use time is updated once per hour Number of overwrite times Displays...

Page 171: ... An error other that the ones above has occurred for the SD memory card IMPORTANT In order to be able to correctly use this function format the SD memory card with the camera before using it When using SD memory cards that have been used on other devices such as PCs the correct information may not be able to be displayed Up to 30 SD memory card logs can be saved to the built in memory of the camer...

Page 172: ...to operate the camera for about 2 minutes after rebooting the camera Note To initialize the network settings page 121 turn off the power of the camera then turn on the power again while holding down the INITIAL SET button on the unit and keep the INITIAL SET button held down for about 5 seconds Wait about 3 minutes after releasing the button The camera will start up and the settings including the ...

Page 173: ... recommend completing backup operations within 10 minutes It is also possible to check whether or not the correct data was obtained by restoring the obtained data excluding log data Restore Setup data Press the Browse button and select the setup data files to restore Click the radio button respective to the desired option to determine whether or not to also restore network related setting contents...

Page 174: ...tart restoring Do not perform operations until the restoration is complete Make sure to set the file name of scene file data used when restoring to model name txt The model name must be written in lower case letters and WV is not needed 174 Operating Instructions 18 Maintenance of the camera Maintenance ...

Page 175: ...t displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 176 Settings related to the camera s network can be set from the Panasonic IP Setting Software page 178 The manuals can be installed on the PC page 177 You can also view the manuals without instal...

Page 176: ...e Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start the installation Note To uninstall the Panasonic IP Setting Software delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the Ea...

Page 177: ...d the default is on the desktop during installation and the Manual folder from the folder the default is C Panasonic you specified during installation 19 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC in order to display camera images On the CD launcher window click the Install button next to Viewer Software and follow the instructions displ...

Page 178: ...min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next to IP Setting Software from the CD launcher menu window or double click on the shortcut icon created after installing the software on the PC The License Agreement will be displayed Read the Agreement ...

Page 179: ...ware from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Network Settings button in IP Setting Software screen The Network Settings screen is displayed Enter each item and then click the Save button Note By unchecking the Wait for camera restarting checkbox ...

Page 180: ... When using a firewall including software allow access to all UDP ports 180 Operating Instructions 19 Using the CD ROM ...

Page 181: ...r The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the F...

Page 182: ...ating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the ne...

Page 183: ... signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the server certificate is complete CA Certificate Deleted Deletion of the server certificate is complete Previous CRT key Applied Previous CRT ...

Page 184: ...gs are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notification error Failed to find destination of notification The IP address of the destination of notification may be incorrect Check if the IP address of the destination of notification is configured correctly The de...

Page 185: ...d Generation of the self signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the CA certificate is complete CA Certificate Deleted Deletion of the CA certificate is complete Previous CRT key Appli...

Page 186: ...address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the camera If the firewall settings on the PC are enabled temporarily disable them before performing settings on the camera Start the Panasonic IP Setting Software confirm the camera s IP address and ...

Page 187: ...in the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 155 Did you access http while using the HTTPS function To...

Page 188: ...com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address access the camera and register the user information for the Viewnetcam com service on the Advanced tab on the Net...

Page 189: ...s http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 146 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a mobile terminal it is necessary to enter cam at the end of the URL that is used for the camera ...

Page 190: ...n the cellular phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time I visit the webpage is not selected for Check for newer versions of stored pages in the Temporary Internet Files section images sometimes may not be displayed on the Live page In this case do the followin...

Page 191: ...e SD memory card formatted Format the SD memory card 54 Isn t the write protect switch set to LOCK When the write protect switch is set to LOCK available size total size indication of the SD memory card to be displayed on Remaining capacity of the SD memory card tab will be MB MB Is MB MB displayed on Remaining capacity of the SD memory card tab Format the SD memory card 54 Is MB MB displayed on R...

Page 192: ...browser and then access the camera again Images are not displayed or not refreshed smoothly Delete temporary internet files as follows 1 Select Internet Options under Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 Click the Delete Files button in the Temporary Internet Files section on the General tab The firewall function of the anti virus software may ...

Page 193: ... following are descriptions for when Windows 7 is installed on the PC in use This setting may not be changed depending on the network environment 1 Right click on the desktop and select Screen resolution from the displayed pop up menu 2 Click Advanced settings 3 Select the Troubleshoot tab and then click Change settings 4 If the User Account Control dialog box is displayed click Yes When logged in...

Page 194: ...e ԙ Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed on the info...

Page 195: ...yed on the pop up window Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a zone to view or change security settings section Then click the Custom level button to open the Security Settings window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK ...

Page 196: ...00001_131224193826_A mp4 Video that was started to be recorded on December 24 2013 19 38 26 Video saved manually or during the period of the schedule in the stream 1 Approx 20 MB per file Ex 10000001_131224193826_L mp4 Video that was started to be recorded on December 24 2013 19 38 26 Drive B FTP 10000001 10000101 Video saved manually or during the period of the schedule in the stream 2 Approx 20 ...

Page 197: ...Operating Instructions 197 Notes ...

Page 198: ...198 Operating Instructions Notes ...

Page 199: ...Operating Instructions 199 Notes ...

Page 200: ...Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http www panasonic com Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic System Networks Co Ltd 2015 PGQP2089YA C1015 1125 ...

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