28
Symptom
Cause/solution
Reference
pages
When the power is
turned on, the live
indicator lights or
blinks orange.
• Is the Ethernet cable connected appropriately?
Connect the Ethernet cable appropriately.
• Is the hub or router connected to the camera operating
appropriately?
Check if the hub or router in use is operating appropriately.
• Isn’t the Ethernet cable connected to the camera broken?
Replace the cable with another one.
18
Live indicator keeps
on blinking orange
approx. in 2 seconds
intervals.
• UPnP
TM
error has occurred since the power is not sup-
plied to the router.
Turn on the power of the router. Wait until the connec-
tions are established.
−
• An error has occurred during the port update by the
UPnP function.
If the router in use does not support the UPnP function,
perform the port forwarding setting for the router. In
addition, deactivate the setting of auto port forwarding
for the camera.
Operating
Instructions
(included in
the CD-ROM)
• UPnP function of the router is disabled.
Refer to the operating instructions of the router to
enable the UPnP function.
−
Live indicator never
lights up.
• Is “Off” selected for “Indicator” on the “Basic” page?
Select “On” or “On(Access)” for the indicator setting.
Operating
Instructions
(included in
the CD-ROM)
Live indicator keeps
on blinking red.
• The camera may be out of order.
Contact your dealer.
• Refer to the [Status information] on the Panasonic sup-
port website (https://security.panasonic.com/support/
info/) after checking the displayed contents of the
“Maintenance” page - the [Status] tab - [Self check] of
the setup menu.
−
Live indicator lights
red.
This indicator lights up red when data cannot be
saved on the SD memory card.
• Isn’t the write protect switch of the inserted SD mem-
ory card set to “LOCK”?
Unlock the write protect switch of the SD memory card.
• Hasn’t the inserted SD memory card been formatted
on a PC?
Use an SD memory card formatted on the camera.
Or install the software to format the SD memory card
on the PC.
Refer to our website
(https://security.panasonic.com/support/info/) for fur-
ther information about the supported software.
• Isn’t the inserted SD memory card faulty?
Replace the card with a normal one.
Operating
Instructions
(included in
the CD-ROM)
