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Before attempting to connect or operate this product,  

please read these instructions carefully and save this manual for future use. 

The model number is abbreviated in some descriptions in this manual.

Important Information

Network Camera

WV-S2550L

* For information about the installation tasks, refer to the provided Installation 

Guide. For information about how to perform the settings and how to 
operate the camera, refer to the Operating Instructions on the following 
Panasonic support web site.

  

https://security.panasonic.com/download/

Model No.

  

WV-S2550L

Summary of Contents for WV-S2550L

Page 1: ...criptions in this manual Important Information Network Camera WV S2550L For information about the installation tasks refer to the provided Installation Guide For information about how to perform the settings and how to operate the camera refer to the Operating Instructions on the following Panasonic support web site https security panasonic com download Model No WV S2550L ...

Page 2: ...Main functions 4 About the user manuals 6 System requirements for a PC 6 Trademarks and registered trademarks 7 Copyright 7 Open Source Software 8 Network security 8 Precautions 9 Precautions for installation 13 Parts and functions 15 Insert remove an SD memory card 22 Troubleshooting 24 Specifications 26 Optional accessories 31 ...

Page 3: ...ODUCT 2 ANY INCONVENIENCE LOSS OR DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE USER 3 ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE REPAIR OR MODIFICATION OF THE PRODUCT BY THE USER REGARDLESS OF THE CAUSE OF THE MALFUNCTION OR TROUBLE 4 INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED DUE TO ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF TH...

Page 4: ...ition to conventional H 264 compression technology and when combined with Smart Coding reduces data load compared to our previous models Panasonic s own intelligent auto iA feature provides increased discernibility even in environments with poor visibility Improvements to the Super Dynamic SD feature and shutter speed optimization provides clear dis cernibility even when monitoring moving people o...

Page 5: ...ion ratio of areas where a subject does not move and optimizing the refresh interval and frame rate according to subject motions 2 For further information about Extension Software refer to our website https security panasonic com support info Control No C0103 Refer to page 6 about Control No C 3 The rain wash coating is only effective against water rain water and is not effective against other sub...

Page 6: ...port Audio interface Sound card when using the audio function Monitor Image capture size 1024 x 768 pixels or more High resolution monitoring 3840 x 2160 pixels or more Color 24 bit True color or better OS Microsoft Windows 10 Microsoft Windows 8 1 Microsoft Windows 7 Web browser Windows Internet Explorer 11 32 bit Others CD ROM drive It is necessary to read the several kind of operating instructi...

Page 7: ...ws Windows Media Internet Explorer and ActiveX are either registered trade marks or trademarks of Microsoft Corporation in the United States and or other countries Microsoft product screen shot s reprinted with permission from Microsoft Corporation Intel and Intel Core are trademarks of Intel Corporation or its subsidiaries in the U S and or other countries Adobe Acrobat Reader and Reader are eith...

Page 8: ...rk against leakage or theft of information including image data authentication information user names and passwords alarm mail information FTP server information and DDNS server information After the unit is accessed by the administrator make sure to close the browser Change the administrator password periodically Additionally save user authentication informa tion user names and passwords in such ...

Page 9: ... of waterproof with a high pressure cleaning machine etc Fire or electrical shock may be caused by immersion Do not attempt to disassemble or modify this product Failure to observe this may cause fire or electric shock Consult the dealer for the repair or inspections Do not install or clean the camera or touch this product the power cable or the connected cables during thunder storms Failure to ob...

Page 10: ...ch the metal part of the bottom side of the product The metal part of the bottom side may become hot while the product is in use Direct skin con tact with high temperature parts of the product may cause burns Precautions for use When the product is accessible from the Internet To prevent unauthorized access note the fol lowing Leave user authentication turned on Periodically change passwords that ...

Page 11: ...ugh this ventilation opening Water does not come inside What to do if WARMING UP PLEASE WAIT appears on the display This message indicates that the temperature inside the camera has become extremely low The camera will be automatically restarted when the inside the camera is warmed up by the built in heater Please wait for a while We shall not be liable for content compensation losses of recorded ...

Page 12: ...OR ii DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA L L C SEE HTTP WWW MPEGLA COM Equipment classification and power source indication label Refer to the indication label on the botto...

Page 13: ...ion an X ray a strong radio wave or a strong magnetic field is generated Locations near coasts directly subjected to sea breezes or locations subject to corro sive gases such as from hot springs vol canic regions etc Locations where the temperature is not within the specified range page 26 Locations subject to vibrations such as on vehicles marine vessels or above product lines This product is not...

Page 14: ...rt of the screen or the entire screen turning whitish Therefore consider the installation place carefully Refer to our website https security panasonic com support info Control No C0109 for image examples and measures to take Protection from lightning When cables are used outdoors there is a chance that they may be affected by lightning In such a case install a lightning arrestor close to the came...

Page 15: ...ntilation opening Direction marker for installation FRONT FRONT must positioned in front of the camera on the Panasonic logo side Waterproof rubber 1 Depending on the scanning application used the Data Matrix may not be able to be read correctly In this case access the site by directly entering the following URL https security panasonic com support qr_sp_select Whole unit Screen display top TOP Tw...

Page 16: ...cted the power may not be supplied from the PoE device FMONITOR OUT terminal factory shipment NTSC monitor Cables BPower supply terminal 12 V DC 2P power cable accessory Connect the output cable of the DC power supply to the 2P power cable accessory Caution A READILY ACCESSIBLE DISCONNECT DEVICE SHALL BE INCORPORATED TO THE EQUIPMENT POWERED BY 12 V DC POWER SUPPLY ONLY CONNECT 12 V DC CLASS 2 POW...

Page 17: ... dB 0 dB 1 V Pa 1 kHz Input impedance Approx 2 kΩ unbalanced Supply voltage 2 5 V 0 5 V Recommended cable length Less than 1 m 3 28 feet For line input Input level for the line input Approx 10 dBV Recommended cable length Less than 10 m 32 8 feet IMPORTANT Connect disconnect the audio cables and turn on the power of the camera after turning off the power of the audio output devices Otherwise loud ...

Page 18: ...external signals Note Off input and output of the EXT I O terminal 2 and 3 can be switched by configuring the setting Refer to the Operating Instructions on the Panasonic support web site for further information about the EXT I O terminal 2 and 3 ALARM IN2 3 settings Off Alarm input Alarm output or AUX output GND Black ALARM IN3 Alarm input3 AUX output Gray ALARM IN2 Alarm input2 Alarm output Red ...

Page 19: ...lowing illustration gives a wiring example of how to connect the camera to the network via a PoE device hub Ethernet cable category 5e or better straight Ethernet cable category 5e or better straight Adjustment monitor Powered speaker IMPORTANT Use a switching hub or a router which is compliant with 10BASE T 100BASE TX If a PoE hub is not used each network camera must be connected to a 12 V DC pow...

Page 20: ...d the settings including the network settings will be initialized Before initializing the settings it is recommended to write down the settings in advance Do not turn off the power of the camera during the process of initialization Otherwise it may fail to initialize and may cause malfunction When the INITIAL SET button is pressed less than 1 second to switch the output signal of the MONITOR OUT t...

Page 21: ... the software settings at any time The initial state is lighting or blinking Set the LED to be solid off if necessary depending on the installation condi tions Operating instructions on the Panasonic support web site When the SD ON OFF button is pressed less than 1 second the SD MOUNT indicator lights up in green and data can be saved to the SD memory card When the SD ON OFF button is held down ab...

Page 22: ...s back end at the same height as the lower part of the center SD guide rib until it makes a clicking sound Take your fingers off the SD memory card and check that its back end does not protrude over the upper part of the SD guide rib After the SD memory card has been inserted press the SD ON OFF button and make sure the SD MOUNT indicator is continually lit If you do not press the SD ON OFF button...

Page 23: ...matted with other devices is used this product may not work properly or performance deteri oration may be caused Refer to the Operating Instructions on the Panasonic support web site for how to format an SD memory card When some SD memory cards are used with this product the product may not work properly or performance deterioration may be caused Use the compatible SD memory cards page 30 IMPORTAN...

Page 24: ...ications Check the Specifications regarding AC adaptor The LINK indicator does not light in orange even when the Ethernet cable is connected to the camera Is the Ethernet cable connected appropriately Connect the Ethernet cable appropriately Is the hub or router connected to the camera operat ing appropriately Check if the hub or router in use is operating appropriately Isn t the Ethernet cable co...

Page 25: ...ne or connect audio output with low output impedance 14 The focus can not be able to be automati cally adjusted In the following locations or with the following sub jects the focus may not be able to be automatically adjusted In this case manually adjust the focus When the subject moves a lot When there are large changes to the lighting intensity When the light level is low When the subject or loc...

Page 26: ... OUT x1 Audio input ø3 5 mm stereo mini jack For microphone input Recommended applicable microphone Plug in power type Sensitivity of microphone 48 dB 3 dB 0 dB 1 V Pa 1 kHz Input impedance Approx 2 kΩ unbalanced Supply voltage 2 5 V 0 5 V For line input Input level Approx 10 dBV Audio output 3 ø3 5 mm stereo mini jack Audio output is monaural Output impedance Approx 600 Ω unbalanced Output level ...

Page 27: ...lumination Color 0 07 lx 0 0065 footcandle F1 3 Maximum shutter Off 1 30 s AGC 11 0 0044 lx 0 00041 footcandle F1 3 Maximum shutter max 16 30 s AGC 11 BW 0 lx 0 footcandle F1 3 Maximum shutter OFF 1 30 s AGC 11 when the IR LED is lit 0 004 lx 0 00037 footcandle F1 3 Maximum shutter Off 1 30 s AGC 11 0 003 lx 0 00028 footcandle F1 3 Maximum shutter max 16 30 s AGC 11 Converted value Intelligent aut...

Page 28: ...270 2 1 The frame rate is limited to 15 fps for level 30 or higher The dynamic range is 108 dB typ 30 fps for level 29 or lower 2 Settings of 90 and 270 are only available for the 16 9 mode 3 Following the setting angle of the rotated image the analog output of the MONITOR OUT terminal rotates Lens Zoom ratio 3 1x Optical zoom 9 3x Extra optical zoom is available when resolution is 640x360 Motoriz...

Page 29: ...336 kbps 16384 kbps 20480 kbps 24576 kbps FREE ENTRY The available range of the bit rate varies depending on the setting selected for image capture size Image quality For Constant bit rate Frame rate and Best effort Motion priority Normal Quality priority VBR 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Transmission type Unicast Multicast JPEG MJPEG Image quality 0 SUPER FINE 1 FINE 2 3 4 5 NORM...

Page 30: ...DHC SD memory card 6 7 Manufactured by Panasonic SD speed class 4 or higher SDXC memory card 64 GB 128 GB 256 GB SDHC memory card 4 GB 8 GB 16 GB 32 GB SD memory card 2 GB except miniSD memory card and microSD memory card Cellular phone compatibility JPEG image AUX control by access level Mobile terminal compatibility As of April 2018 8 iPad iPhone iOS 4 2 1 or later AndroidTM mobile terminals 1 H...

Page 31: ...cket WV Q122A 4 Mount bracket WV Q124 4 Pole mount bracket WV Q188 5 Corner mount bracket WV Q189 5 1 This product can only be installed indoors when WV Q105A is used to install it on the ceiling 2 WV Q186 is used with the WV Q185 3 Combine WV Q185 with WV Q182 WV Q183 and mount it onto a pole or corner wall of a building 4 WV Q124 is used with the WV Q121B or WV Q122A 5 Combine WV Q122A with WV Q...

Page 32: ...ada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 1 877 495 0580 https www panasonic com ca Panasonic Corporation 2018 For Europe and other countries Panasonic Corporation http www panasonic com Panasonic Corporation Osaka Japan Authorised Representative in EU Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany ...

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