Troubleshooting
Troubleshooting
Before requesting repair check the Troubleshooting List
in the Operating Instructions
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Error Messages
If one of the following error message is displayed, follow the instructions listed below.
Indication
ALT-*
Recorder image has been altered. Playback will be paused.
Press the ALARM RESET button to cancel the error status.
Press the PLAY/PAUSE button to resume playback.
Cause / Instructions
SMART
The hard disk may be malfunctioning and may not work correctly.
Press the ALARM RESET button to cancel the warning status.
Contact the dealer to replace the hard disk.
H-METER
The set time for the HOUR METER has passed.
It may be reaching the end of the hard disk’s lifetime.
Press the ALARM RESET button to cancel the warning status.
Contact the dealer to replace the hard disk.
THERMAL
Thermal error of the unit or the optional extension unit has been detected.
Press the ALARM RESET button to cancel the warning status. If thermal errors occur
frequently, the unit may be malfunctioning. Contact the dealer.
POWER
The power outage alert signal is supplied from the UPS. When the internal processing
starts, recording will stop and all operations will be invalid.
Press the ALARM RESET button to cancel the warning status.
The unit will start operation automatically after the UPS start power supply.
#-nn%
(available disk space low)
#-FULL
(no available disk space)
The hard disk is almost full or completely full.
Press the ALARM RESET button to cancel the error or the warning status.
Initialize or replace the hard disk. When initialized, all recorded date will be deleted.
It is recommended to copy the data using an external recording device.
MEDIUM-n
The external recording device is not operable because no disk or different format disk has
been inserted, etc. Press the ALARM RESET button to cancel the warning status.
Confirm that a disk has been inserted, or check the inserted disk format.
REMOVE
An error has occurred on the hard disk and the hard disk has been unmounted from the
system automatically.
Press the ALARM RESET button to cancel the error status. Contact the dealer.
FAN
The fan of this unit or the optional extension unit is malfunctioning. It may produce an
increase in temperature in the unit and cause malfunction of the HDDs.
The warning status will be canceled automatically after around 10 minutes of recovery.
Contact the dealer.
* : Camera number
# : Partition number
nn: Available disk space (percentage)
n : Port number to which an external recording device is connected
Distributed by:
WJ-HD316 Home Page
Digital Disk Recorder
http://panasonic.co.jp/pss/hd300/en/index.html
CG040310 Version 1.0
