Panasonic WH-UD09HE8 Service Manual Download | Manualshive

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16.5.40 Indoor Water Inlet Temperature Sensor Abnormality (F37)

Malfunction Decision Conditions:

During startup and operation of cooling and heating, the temperatures detected by the indoor water inlet
temperature sensor are used to determine sensor error.

Malfunction Caused:

1 Faulty

connector

connection.

2 Faulty

sensor.

3 Faulty indoor unit PCB (main).

Abnormality Judgment:

Continue for 5 seconds.

Check the indoor water inlet temperature sensor:
- Plug out connector from the indoor unit PCB (main)
- Measure the resistance of the indoor water inlet
temperature sensor

- Defect in indoor water inlet
temperature sensor
- Replace the indoor water inlet
temperature sensor

Yes

Is the measured resistance of the

indoor water inlet temperature sensor

matches the value specified in its

characteristic chart?

No

Check the CN-TH1 connector connection:
- Turn OFF the power
- Check the connector connection

- Connector poor contact
- Correct the connection

No

Is the CN-TH1 connector

connection normal?

- Defect in indoor unit PCB (main)
- Replace the indoor unit PCB (main)

Yes

Troubleshooting:

For safety reason and to prevent component breakdown,
always switch off the power before remove and connect the component.

Caution

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Summary of Contents for WH-UD09HE8

Page 1: ...al technicians Any attempt to service or repair the products dealt with in this service information by anyone else could result in serious injury or death There are special components used in this equipment which are important for safety These parts are marked by in the Schematic Diagrams Circuit Board Diagrams Exploded Views and Replacement Parts List It is essential that these critical parts sho...

Page 2: ...18Solar Operation Optional 127 12 19Boiler Bivalent Control 129 12 20External Room Thermostat Control Optional 131 12 21Three Ways Valve Control 132 12 22Two Ways Valve Control 132 12 23External OFF ON Control 133 12 24External Compressor Switch Optional PCB 134 12 25Heat Cool Switch Optional PCB 135 12 26SG Ready Control Optional PCB 136 12 27Demand Control Optional PCB 138 12 28Holiday Mode 139 ...

Page 3: ...ete 212 17 10To Remove Filter 213 18 Technical Data 214 18 1 Operation Characteristics 214 18 2 Heating Capacity Table 232 18 3 Cooling Capacity Table 233 19 Exploded View and Replacement Parts List 234 19 1 Indoor Unit 234 19 2 Outdoor Unit 237 ...

Page 4: ...Do not add or replace refrigerant other than specified type It may cause product damage burst and injury etc 8 Do not use joint cable for Indoor Outdoor Unit connection cable Use specified Indoor Outdoor Unit connection cable refer to instruction CONNECT THE CABLE TO THE INDOOR UNIT and connect tightly for Indoor Outdoor Unit connection Clamp the cable so that no external force will be acted on th...

Page 5: ...ing electrical equipment at wooden building of metal lath or wire lath in accordance with electrical facility standard no electrical contact between equipment and building is allowed Insulator must be installed in between 30 Any work carried out on the Indoor Unit Outdoor Unit after removing any panels which is secured by screws must be carried out under the supervision of authorized dealer and li...

Page 6: ...poles circuit breaker with a minimum contact gap of 3 0 mm Only applicable for S C09 3E8 or Use approved 20A 4 poles circuit breaker with a minimum contact gap of 3 0mm Only applicable for S C12 9E8 S C16 9E8 11 Ensure the correct polarity is maintained throughout all wiring Otherwise it will cause electrical shock or fire 12 After installation check the water leakage condition in connection area ...

Page 7: ...lication Climate Warmer Average Colder Pdesign kW 9 0 8 0 8 0 Tbivalent TOL C 2 2 10 10 15 22 SCOP ns W W 4 05 159 3 41 133 3 10 121 Annual Consumption kWh 2967 4844 6368 Heating ErP Class A A A Condition Ambient Water A35W7 A7W35 A2W35 dB A Cooling 49 Heating 51 Noise Level Power Level dB Cooling 67 Heating 68 Air Flow m 3 min ft 3 min Cooling 89 5 3160 Heating 76 8 2710 Refrigeration Control Dev...

Page 8: ...e Hz 50 Condition Ambient Water A35W7 A7W35 A2W35 Input Power kW Cooling 2 21 Heating 1 86 Heating 2 51 Maximum Input Power For Heatpump System kW 5 85 Power Supply 1 Phase Ø Max Current A Max Input Power W 3Ø 13 1 8 85k Power Supply 2 Phase Ø Max Current A Max Input Power W 1Ø 13 0 3 00k Power Supply 3 Phase Ø Max Current A Max Input Power W Starting Current A 3 4 Condition Ambient Water A35W7 A7...

Page 9: ...late No of Plates 36 Size W H L mm 65 120 376 Hot Water Coil Water Flow Rate l min m 3 h Cooling 20 1 1 2 Heating 25 8 1 5 Pressure Relief Valve Water Circuit kPa Open 300 Close 266 and below Flow Switch Electronic Sensor Protection Device A Residual Current Circuit Breaker 25 Volume I 10 Expansion Vessel MWP bar 3 Capacity of Integrated Electric Heater kW 3 00 Note Cooling capacities are based on...

Page 10: ...gn kW 9 0 8 0 9 0 Tbivalent TOL C 2 2 10 10 15 22 SCOP ns W W 4 05 159 3 42 134 3 10 121 Annual Consumption kWh 2970 4840 7147 Heating ErP Class A A A Condition Ambient Water A35W7 A7W35 A2W35 dB A Cooling 50 Heating 52 Noise Level Power Level dB Cooling 68 Heating 69 Air Flow m 3 min ft 3 min Cooling 93 3 3290 Heating 80 0 2830 Refrigeration Control Device Expansion Valve Refrigeration Oil cm 3 F...

Page 11: ...A2W35 Input Power kW Cooling 3 51 Heating 2 53 Heating 3 31 Maximum Input Power For Heatpump System kW 5 85 Power Supply 1 Phase Ø Max Current A Max Input Power W 3Ø 8 8 5 85k Power Supply 2 Phase Ø Max Current A Max Input Power W 3Ø 13 0 9 00k Power Supply 3 Phase Ø Max Current A Max Input Power W Starting Current A 5 3 Condition Ambient Water A35W7 A7W35 A2W35 Running Current A Cooling 5 3 Heati...

Page 12: ...late No of Plates 36 Size W H L mm 65 120 376 Hot Water Coil Water Flow Rate l min m 3 h Cooling 28 7 1 7 Heating 34 4 2 1 Pressure Relief Valve Water Circuit kPa Open 300 Close 266 and below Flow Switch Electronic Sensor Protection Device A Residual Current Circuit Breaker 25 Volume I 10 Expansion Vessel MWP bar 3 Capacity of Integrated Electric Heater kW 9 00 Note Cooling capacities are based on...

Page 13: ...gn kW 10 0 13 0 10 0 Tbivalent TOL C 2 2 3 10 15 22 SCOP ns W W 4 30 169 3 33 130 3 10 121 Annual Consumption kWh 3104 8076 7955 Heating ErP Class A A A Condition Ambient Water A35W7 A7W35 A2W35 dB A Cooling 54 Heating 55 Noise Level Power Level dB Cooling 72 Heating 72 Air Flow m 3 min ft 3 min Cooling 97 8 3450 Heating 90 0 3180 Refrigeration Control Device Expansion Valve Refrigeration Oil cm 3...

Page 14: ...35 Input Power kW Cooling 4 76 Heating 3 74 Heating 3 96 Maximum Input Power For Heatpump System kW 6 59 Power Supply 1 Phase Ø Max Current A Max Input Power W 3Ø 9 9 6 59k Power Supply 2 Phase Ø Max Current A Max Input Power W 3Ø 13 0 9 00k Power Supply 3 Phase Ø Max Current A Max Input Power W Starting Current A 7 1 Condition Ambient Water A35W7 A7W35 A2W35 Running Current A Cooling 7 1 Heating ...

Page 15: ...Plate No of Plates 44 Size H W L mm 65 120 376 Hot Water Coil Water Flow Rate l min m 3 h Cooling 35 0 2 1 Heating 45 9 2 8 Pressure Relief Valve Water Circuit kPa Open 300 Close 266 and below Flow Switch Electronic Sensor Protection Device A Residual Current Circuit Breaker 25 Volume I 10 Expansion Vessel MWP bar 3 Capacity of Integrated Electric Heater kW 9 00 Note Cooling capacities are based o...

Page 16: ...ete function Weekly timer setting A class energy efficiency pump Water pump speed can be set by selection at control panel Improved deice cycle Protection Feature Random auto restart after power failure for safety restart operation Gas leakage protection Prevent compressor reverse cycle Inner protector to protect compressor Serviceability Feature Breakdown Self Diagnosis function System Status Che...

Page 17: ... of the above range consult an authorised dealer 1 Quick Menu button For more details refer to the separate Quick Menu Guide 2 Back button Returns to the previous screen 3 LCD Display 4 Main Menu button For function setup 5 ON OFF button Starts Stops operation 6 Operation indicator Illuminates during operation blinks during alarm Press centre No glove No pen 2 1 4 5 6 3 Cross key buttons Selects a...

Page 18: ...lled The direction icons point to the currently active mode Room operation Tank operation Deice operation 2 Operation icons The status of operation is displayed Icon will not display under operation OFF screen whenever operation is OFF except weekly timer Holiday operation status Weekly Timer operation status Quiet operation status Zone Room Thermostat Internal sensor status Powerful operation sta...

Page 19: ...ock 1 h t i w t c e l e S or how to display the time either 24h or am pm format for example 15 00 or 3 pm 2 Press to confirm the selection 3 Use and to select year month day hour and minutes Press to confirm the selection each time 4 Once the time is set time and day will appear on the display even if the Remote Controller is turned OFF 4 1 3 Quick Menu After the initial settings have been complet...

Page 20: ...tting according to the instructions displayed at the bottom of the screen The icons refer to each selection key Quick Menu To return to the Main Screen Press or Force DHW Powerful Quiet Force Heater Weekly Timer Force Defrost Error Reset R C Lock Note If the system is not connected to the tank Tank Connection is OFF the Quick Menu screen will be displayed as right Make sure the Tank Connection is ...

Page 21: ...Force DHW is turned off operation mode should change back to the previous memorized status Force DHW Select this icon to operate the heating cooling system powerfully Press to confirm your selection The powerful operation starts approximately 1 minute after is pressed Powerful mode is set off The Powerful mode operates for 30 minutes The Powerful mode operates for 60 minutes The Powerful mode oper...

Page 22: ...iet mode operates at level 3 Level 3 is the most quiet mode Select this to set a timer for the Quiet mode operation After 1 sec delay Quiet Select Yes Select Yes using buttons Select pattern 1 6 Select Edit If you select Delete the timer setting of the selected pattern will be deleted Set the hour and minutes Select the level of Quiet Note If the time overlaps with another pattern Set time is over...

Page 23: ...election The Force Heater mode starts approximately 1 minute after is pressed Force Heater is turned off Force Heater is turned on Note Force Heater is disabled whenever operation is already on and Disabled due to Operation ON will be displayed Force Heater ...

Page 24: ... Select the day s which you wish to edit using buttons If all 6 patterns are not preset this screen will be displayed 1 2 3 4 5 6 1 Select pattern 1 6 2 Set the hour and minutes of the Timer 3 Select ON OFF of the Timer 4 Select the operation mode Select mode using buttons 5 Set the temperature for both Zone 1 and 2 if your system has the 2 Zone setting 6 Set the Tank temperature Note Timer is dis...

Page 25: ...ct to lock the Remote Controller Press to confirm your selection When the mode has been accepted below screen will be displayed Select Yes The Main Screen will be locked If No is selected the screen will return to the Main Screen To unlock the Remote Controller Press any key When the mode has been accepted below screen will be displayed Enter any 4 digits of number if the number is correct the scr...

Page 26: ... be used for multiple installations Ensure the operation indicator is OFF before setting The system may not work properly if set wrongly Please consult an authorised dealer To display Main Menu To select menu To confirm the selected content y a l p s i D s n o i t p O g n i t t e S g n i t t e S t l u a f e D u n e M 1 Function setup 1 1 Weekly timer Once the weekly timer is set up User can edit f...

Page 27: ...rilization in order to prevent scalding with hot water or overheating of shower Ask an authorised dealer to determine the level of sterilization function field settings according to the local laws and regulations 2 System check 2 1 Energy monitor Present or historical chart of energy consumption generation or COP Present Select and retrieve Historical chart Select and retrieve COP Coefficient of P...

Page 28: ...essor Shows the compressor performance Select and retrieve 2 5 Heater Total hours of ON time for Room heater Tank heater Select and retrieve 3 Personal setup 3 1 Touch sound Turns the operation sound ON OFF ON 3 2 LCD contrast Sets the screen contrast 3 3 3 Backlight Sets the duration of screen backlight 1 min 3 4 Backlight intensity Sets screen backlight brightness 4 3 5 Clock format Sets the typ...

Page 29: ...age Sets the display language for the top screen For Dutch Greek Finnish and Turkish please refer to the English version ENGLISH FRANÇAIS DEUTSCH ITALIANO ESPAÑOL DANISH SWEDISH NORWEGIAN POLISH CZECH 3 8 Unlock password 4 digit password for all the settings 0000 4 Service contact 4 1 Contact 1 Contact 2 Preset contact number for installer Select and retrieve ...

Page 30: ...select the sensors and to select either 1 zone or 2 zone system Zone After selecting 1 or 2 zone system proceed to the selection of room or swimming pool If the swimming pool is selected the temperature must be selected for T temperature between 2 C 10 C Sensor For room thermostat there is a further selection of external or internal 5 3 Heater capacity To reduce the heater power if unnecessary 3 k...

Page 31: ...tdoor sensor To select an alternative outdoor sensor No 5 10 Bivalent connection To select a bivalent connection to allow an additional heat source such as a boiler to heat up the buffer tank and domestic hot water tank when heatpump capacity is insufficient at low outdoor temperature The bivalent feature can be set up either in alternative mode heatpump and boiler operate alternately or in parall...

Page 32: ...tivated only after selecting Yes 8 C Set the temperature threshold to start the bivalent heat source 0 30 Delay timer to start the bivalent heat source in hour and minutes 2 C Set the temperature threshold to stop the bivalent heat source 0 30 Delay timer to stop the bivalent heat source in hour and minutes Control pattern Advanced parallel DHW Yes DHW Tank is activated only after selecting Yes 0 ...

Page 33: ...selected the function will not appear on the display No Yes Buffer tank Selection of the tank Yes After selecting the tank 10 C T ON temperature Yes After selecting the tank T ON temperature 5 C Set Set T OFF temperature Yes After selecting the tank T ON temperature T OFF temperature 5 C Set Antifreeze temperature Yes After selecting the tank T ON temperature T OFF temperature After setting the an...

Page 34: ...ater or glycol in the system Water 5 19 Force Heater To select use Auto turn ON force heater mode or Manual force heater mode Manual 5 18 Heat Cool SW No 6 Installer setup Operation setup To access to the four major functions or modes 4 main modes Heat 1 2 Cool Auto Tank 1 The system is locked to operate without COOL mode It can be unlocked only by authorised installers or our authorised service p...

Page 35: ...emperature range X axis 15 C 15 C Y axis See below Temperature range for the Y axis input depends on the model 1 WH SDC model 20 C 55 C 2 WH SHF model Back up heater is enabled 25 C 65 C 3 WH SHF model Back up heater is disabled 35 C 65 C 4 WH SXC model 20 C 60 C If 2 zone system is selected the 4 temperature points must also be input for Zone 2 Zone 1 and Zone 2 will not appear on the display if ...

Page 36: ... cooling ON Compensation curve X axis 20 C 30 C Y axis 15 C 10 C Input the 4 temperature points 2 on horizontal X axis 2 on vertical Y axis If 2 zone system is selected the 4 temperature points must also be input for Zone 2 Zone 1 and Zone 2 will not appear on the display if only 1 zone system Water temp for cooling ON Direct 10 C Set temperature for Cooling ON T for cooling ON 5 C Set T for cooli...

Page 37: ...rom Heat to Cool Outdoor temp for Cool to Heat 10 C Set outdoor temperature for switching from Cool to Heat 6 4 Tank Setting functions for the tank Available only if connected to the tank Floor operation time max Tank heat up time max Tank re heat temp Sterilization The display will show 3 functions at a time Floor operation time max 8 00 Maximum time for floor operation in hours and minutes Tank ...

Page 38: ...tank 0 00 23 59 Sterilization Boiling temp 65 C Set boiling temperatures for sterilize the tank Sterilization Ope time max 0 10 Set sterilizing time in hours and minutes 7 Installer setup Service setup 7 1 Pump maximum speed To set the maximum speed of the pump Setting the flow rate max duty and operation ON OFF of the pump Flow rate XX X L min Max Duty 0x40 0xFE Pump ON OFF Air Purge 7 2 Pump dow...

Page 39: ...the temperature of dry concrete ON Edit Edit Stages 1 Temperature 25 C Heating temperature for drying the concrete Select the desired stages 1 10 range 1 99 ON Confirm the setting temperatures of dry concrete for each stage 7 4 Service contact To set up to 2 contact names and numbers for the User Service engineer s name and contact number Contact 1 Contact 2 Contact 1 Contact 2 Contact name or num...

Page 40: ...Booster Heater Control board cover Control board Flow sensor Air purge valve Backup heater Overload protector 4 pieces Expansion vessel Pressure relief valve Water pressure gauge Water filter Water pump 1 2 3 4 6 7 8 5 2 5 1 9 10 11 12 13 14 15 16 1 3 2 8 9 13 14 15 16 12 10 11 4 6 7 5 1 5 2 for S C09 3E8 3 Phase RCCB ELCB for S C12 9E8 S C16 9E8 ...

Page 41: ...41 4 2 Outdoor Unit Air inlet rear Air outlet Air inlet side ...

Page 42: ...Unit mm 340 500 58 9 141 9 100 88 3 30 6 49 129 5 250 156 980 892 326 9 476 424 5 404 1 437 3 360 180 54 6 69 5 56 1 51 5 339 3 45 Top View Front View Side View Bottom View 1556 from 5 5 200 756 160 70 Indoor Unit body ground Installation plate Installation plate Bolt size M8 Wall Wall More than 375 More than 375 ...

Page 43: ...43 5 2 Outdoor Unit Unit mm Top View Front View Side View 900 400 320 355 900 318 5 253 218 165 243 1340 615 320 40 40 20 110 356 5 Side view Back view 30 ...

Page 44: ...eat Exchanger Heat Exchanger Strainer Strainer 4 Way Valve Gas Side 3 Way Valve Liquid Side 3 Way Valve 2 Way Valve Accumulator in out Pressure Switch High Pressure Sensor Compressor Discharge Temp Sensor Compressor Tank Temp Sensor Compressor Water Pressure Gauge Capillary Tube Muffler Expansion Valve Model Piping size Rated Length m Gas Liquid For Heat Pump Indoor Unit For Hydromodule Tank Max E...

Page 45: ...ce System Optional PCB connected Cold Water Supply Heater Indoor Unit FloorHeating Panel DHW Tank Buffer Tank Fan Coil Unit Heating Cooling OLP THt Zone1 Room Thermo 4 option External Thermostat Internal Thermostat T External Thermistor T Addtional Outdoor Sensor Without Zone2 Room T hermo 4 option Pump Water Temp Thermistor Hex Zone1 Zone2 Either Zone2 Heat Cool or Pool Heating Panel Heater Unit ...

Page 46: ... POWER SUPPLY 1 3 phase AC400V 50Hz ELCB N L POWER SUPPLY 2 1 phase AC230V 50Hz FUSE1 NOISE FILTER FUSE2 NOISE FILTER NOISE FILTER WATER PUMP SC WATER PUMP CIRCUIT M M 1 M 1 M 1 M 1 M 1 M 1 M 1 M 1 M 1 RY HT L1 RY HT L2 RY HT L3 BACKUP HEATER BOOSTER HEATER RY BOOSTER EXTRA PUMP WATER PUMP ZONE1 WATER PUMP ZONE2 POOL WATER PUMP SOLAR WATER PUMP MIXING VALVE ZONE1 MIXING VALVE ZONE2 SUB RY V3 SSR1 ...

Page 47: ...ZONE2 SUB RY V3 SSR1 SSR200 SSR201 SSR202 SSR203 SSR204 SSR205 SSR206 SSR207 3 WAYS VALVE RY V2 2 WAYS VALVE INDOOR UNI T 5 1 2 3 4 BOOSTER HEATER RY BOOSTER RCCB L1 L2 L3 N POWER SUPPLY 3 3 phase AC400V 50Hz FUSE2 NOISE FILTER NOISE FILTER BACKUP HEATER RY HT L1 RY HT L2 RY HT L3 REACTOR RELAY PTC RELAY REACTOR FUSE3 M FUSE2 FUSE201 4 WAY VALVE RECTIFICATION CIRCUIT RECTIFICATION CIRCUIT M RY HOT...

Page 48: ...TA RED GROUNDING L 1 RCCB ELCB POWER SUPP LY 2 Single phaseAC230V 50Hz 230V 30A 40A l n 30mA N 1 RY CON TACT1 SIGNAL DETECTION CIRCUIT 5 1 CN CN T WHT COMMUNICATION CIRCUIT NOISE FILTER CIRCUIT W W W W W W W W W BL REACTOR 2 1 1 2 1 RECTIFICATION CIRCUIT NOISE FILTER CIRCUIT FUSE3 T3 15 A L250V FUSE1 T6 3 A L250V RY BOOSTER 1 1 2 1 2 4 1 5 3 CN CN T WHT CN PWR2 BLU 1 3 CN PWR BLK CN COMM YLW CN PW...

Page 49: ...CON TACT1 SIGNAL DETECTION CIRCUIT 5 1 CN CN T WHT COMMUNICATION CIRCUIT NOISE FILTER CIRCUIT W W W W W W W W BL REACTOR 2 1 1 2 1 RECTIFICATION CIRCUIT NOISE FILTER CIRCUIT FUSE3 T3 15 A L250V FUSE1 T6 3 A L250V 1 1 2 1 2 4 1 5 3 CN CN T WHT CN PWR2 BLU 1 3 CN PWR BLK CN COMM YLW CN PWR202 YLW CN PWR204 YLW ACN WHT ACL BLK 3 1 CN PWR3 GRN DCN BLU DC P RED W W W W W W B B B R W 2 1 1 2 3 CN PWR4 B...

Page 50: ...RESSOR RED U BLUE V YELLOW W R B Y V W P N 1 4 7 4 7 U 1 HIGH PRESSURE SWITCH R R 1 ELECTRO MAGNETIC COIL MAIN EXPANSION VALVE DISCHARGE TEMP SENSOR THERMISTOR 2 6 W 1 1 2 CN TH2 BLUE CN EV1 WHITE CN FM1 WHITE CN FM2 RED CN PSW1 BLUE 1 2 CN TH1 WHITE 1 4 LOWER FAN MOTOR UPPER FAN MOTOR 3 ELECTRONIC CONTROLLER MAIN ELECTRONIC CONTROLLER NF ELECTRO MAGNETIC COIL 2 WAY VALVE ELECTRO MAGNETIC COIL 4 W...

Page 51: ...BL REACTOR 2 1 1 2 1 RECTIFICATION CIRCUIT NOISE FILTER CIRCUIT FUSE3 T3 15 A L250V FUSE1 T6 3 A L250V RY BOOSTER 1 1 2 1 2 4 1 5 3 CN CN T WHT CN PWR2 BLU 1 3 CN PWR BLK CN COMM YLW CN PWR202 YLW CN PWR204 YLW ACN WHT ACL BLK 3 1 CN PWR3 GRN DCN BLU DC P RED W W W W W W B B B R W 2 1 1 2 3 CN PWR4 BLK W W BL OPEN CLOSE N 2 WAY VALVE COOL HEAT N L ROOM THERMO 1 CN2 OPEN CLOSE N 3 WAY VALVE RY V3 R...

Page 52: ... 1 2 1 2 4 1 5 3 CN CN T WHT CN PWR2 BLU 1 3 CN PWR BLK CN COMM YLW CN PWR202 YLW CN PWR204 YLW ACN WHT ACL BLK 3 1 CN PWR3 GRN DCN BLU DC P RED W W W W W W B R W 2 1 1 2 3 CN PWR4 BLK W W BL OPEN CLOSE N 2 WAY VALVE COOL HEAT N L ROOM THERMO 1 CN2 OPEN CLOSE N 3 WAY VALVE RY V3 RY V2 SIGNAL DETECTION CIRCUIT SW1 SW2 RY HT L1 RY HT L2 RY HT L3 AC2 L1 BLU AC2 L2 YLW AC2 L3 BLK AC2 N2 WHT AC2 N1 GRY...

Page 53: ...V C213 1µ 16V 5V RECTIFICATION CIRCUIT SWITCHING POWER SUPPLY CIRCUIT 13V 13V GND VCC 1 2 3 4 5 6 7 8 9 16 15 14 13 12 11 10 IC9 COMPRESSOR TANK TEMP SENSOR THERMISTOR 50kΩ 3950 t CN TANK WHITE 1 3 5V C175 1µ 6 3V R363 4 99k 1 DISCHARGE TEMP SENSOR THERMISTOR 50kΩ 3950 t CN DIS WHITE 1 2 5V C47 1µ 6 3V R102 4 99k 1 5V R100 15 0k 1 R101 7 50k 1 C46 1µ 6 3V C45 1µ 6 3V CN TH1 WHITE 1 2 3 4 OUTDOOR A...

Page 54: ...t Board 10 1 Indoor Unit 10 1 1 Main Printed Circuit Board AC1 L2 AC1 L1 AC2 L1 HT1 L1 HT1 L2 AC2 L2 CN OLP1 G02 G03 AC1 L3 AC1 N CN1 CN2 CN3 CN4 CN5 CN6 AC2 N1 AC2 N2 AC2 L3 G01 HT1 L3 CN TH3 CN CNT CN TH1 CN FLWSEN DATA ...

Page 55: ...55 10 1 2 Sub Printed Circuit Board Optional ...

Page 56: ...56 10 2 Outdoor Unit 10 2 1 Main Printed Circuit Board CN TH3 CN HT2 CN V1 CN HOT CN HT1 CN TH2 CN TH1 CN PSW1 CN RY1 CN HPS CN TANK CN EV2 CN RY2 CN FM1 CN FM2 CN DIS CN EV1 ...

Page 57: ...57 10 2 2 Noise Filter Printed Circuit Board FG202 FG203 N IN L3 IN FG201 L1 IN L2 IN L2 OUT L1 OUT L3 OUT N OUT ...

Page 58: ... the wall The distance from installation plate edge to ground should more than 1556 mm Always mount the installation plate horizontally plate by aligning the marking thread and using a level gauge Mount the installation plate on the wall with 6 sets of plug bolt and washer all non supply with size M8 11 1 3 To Drill A Hole In The Wall And Install A Sleeve Of Piping 1 Insert the piping sleeve to th...

Page 59: ...et and outlet connection and clean all pipings with tap water before connecting to the indoor unit Cover the pipe end to prevent dirt and dust when inserting it through a wall Choose proper sealer which can withstand the pressures and temperatures of the system If an existing tank is to be connected to this indoor unit ensure the pipes are clean before water pipe installation is carried out Be sur...

Page 60: ...o not insert this hose into sewage or drain pipe that may generate ammonia gas sulfuric gas etc If necessary use hose clamp to further tighten the hose at drain hose connector to prevent leakage Water will drip from this hose therefore the outlet of this hose must be installed in an area where the outlet cannot become blocked Packing Drain Elbow 3 2 11 1 4 6 Pressure Relief Valve Drainage Pipework...

Page 61: ... being damaged by sharp edges the cable and cord must be passed through a bushing located at the bottom of Control Board before terminal board The bushing must be used and must not be removed For model S C09 3E8 Terminal on the outdoor unit Colour of wires Connecting cables Terminal on the indoor unit LA1 LA2 LA3 N L N L N Power Supply Cord Terminals on the isolating device from power supply Disco...

Page 62: ...loor Location where average room temperature can be detected Install vertically against the wall Avoid the following locations for installation 1 By the window etc exposed to direct sunlight or direct air 2 In the shadow or backside of objects deviated from the room airflow 3 Location where condensation occurs The Remote Controller is not moisture proof or drip proof 4 Location near heat source 5 ...

Page 63: ... of the bottom case Hole for screw Screw field supply Claw 2 places Bottom case Back side Top case Back side Remote controller terminal board Remove the coating Approx 6 mm Make sure the wiring connection is in the correct direction Claw 2 places Mount the bottom case to the wall Pass the wire through the hole in the centre of the bottom case Connect the remote control wiring 11 1 6 5 Replace The ...

Page 64: ... to Indoor Unit Else electrical shock may happen Before obtaining access to terminals all supply circuits must be disconnected Push the TEST button on the RCCB ELCB The lever would turn down and indicate 0 if it functions normal Contact authorized dealer if the RCCB ELCB malfunction Turn off the power supply to the Indoor Unit If RCCB ELCB functions normal set the lever to ON again after testing f...

Page 65: ...esh to the Water Filter Set 15 and set back the clip on it 6 Set the two valves for the Water Filter Set 15 to OPEN 7 Turn ON power supply 11 1 10 2 Check Items Is there any gas leakage at flare nut connections Has the heat insulation been carried out at flare nut connection Is the connecting cable fixed to terminal board firmly Is the connecting cable clamped firmly Is the earth wire connection p...

Page 66: ...re is a build in thermistor in the remote controller Floor heating Indoor Setting of remote controller Installer setting System setup Optional PCB connectivity No Zone Sensor Room thermostat Internal Connect floor heating or radiator directly to the indoor unit Remove remote controller from indoor unit and install it in the room where floor heating is installed This is an application that uses rem...

Page 67: ...tion Example If room temperature increasing speed is very slow shift up the compensation curve very fast shift down the compensation curve 11 2 1 2 Examples of installations Floor heating 1 Floor heating 2 Outdoor Room Thermostat field supply Thermistor 2 Thermistor 1 Buffer tank Pump 2 Pump 1 Mixing valve 2 Mixing valve 1 Indoor Floor heating 2 Floor heating 1 Setting of remote controller Install...

Page 68: ...d that if there is no mixing valve at the secondary side the circulation water temperature may get higher than setting temperature Floor heating Swimming pool Outdoor Thermistor 1 Heat EXT Thermistor 3 Thermistor 2 Buffer tank Pump 2 Pump 3 Pump 1 Mixing valve 1 Mixing valve 2 Indoor Floor heating 1 Swimming pool Setting of remote controller Installer setting System setup Optional PCB connectivity...

Page 69: ...nd Sensor 2 Zone system Zone 1 Sensor Water temperature Zone 2 Sensor Room Water temperature Operation setup Heat T for heating ON 1 C Cool T for cooling ON 1 C This is an example of simple 2 zone control without using buffer tank Built in pump from indoor unit served as a pump in zone 1 Install mixing valve pump and thermistor specified by Panasonic on zone 2 circuit Please be sure to assign high...

Page 70: ...onnect the solar water heater to heat up the tank DHW tank s temperature is detected by tank thermistor specified by Panasonic Solar panel s temperature is detected by solar thermistor specified by Panasonic DHW tank shall use tank with built in solar heat exchange coil independently Heat accumulation operates automatically by comparing the temperature of tank thermistor and solar thermistor Durin...

Page 71: ... heating Pump Buffer tank Outdoor Indoor Setting of remote controller Installer setting System setup Optional PCB connectivity Yes Bivalent Yes Turn ON outdoor temp Control pattern This is an application that connects the boiler to the indoor unit to compensate for insufficient capacity by operate boiler when outdoor temperature drops heat pump capacity is insufficient Boiler is connected parallel...

Page 72: ...pole switch with min 3 0 mm contact gap Its cable must be 2 min 0 5 mm2 double insulation layer of PVC sheathed or rubber sheathed cable note Switch used shall be CE compliance component Maximum operating current shall be less than 3Arms 8 Tank sensor shall be resistance type please refer to Graph 7 1 for the characteristic and details of sensor Its cable shall be 2 min 0 3 mm2 double insulation l...

Page 73: ...all be 3 min 0 3 mm2 double insulation layer of PVC sheathed or rubber sheathed cable 12 Heat Cool switch cable shall be 2 min 0 3 mm2 double insulation layer of PVC sheathed or rubber sheathed cable 13 External compressor switch cable shall be 2 min 0 3 mm2 double insulation layer of PVC sheathed or rubber sheathed cable Bind optiona cables with these bands Optional PCB Bind all optional cables w...

Page 74: ...ire for relocation and extension Total cable length shall be 50m or less Outputs 3 way valve AC230V N Neutral Open Close direction For circuit switching when connected to DHW tank 2 way valve AC230V N Neutral Open Close Prevent water circuit pass through during cooling mode Extra pump AC230V Used when indoor unit pump capacity is insufficient Booster heater AC230V Used when using booster heater in...

Page 75: ... Dimensions mm 3 Outdoor sensor PAW A2W TSOD If the installation location of the outdoor unit is exposed to direct sunlight the outdoor air temperature sensor will be unable to measure the actual outdoor ambient temperature correctly In this case optional outdoor temperature sensor can be fixed at a suitable location to more accurately measure ambient temperature 70 93 46 Dimensions mm 4 Room sens...

Page 76: ...r on the printed circuit board Pull the cable out of the Indoor Unit so that there is no pinching If an optional PCB has been install in the Indoor Unit connect the CN CNT connector to Optional PCB 7 Connection examples H series CN CNT cable For S C09 3E8 For S C12 16 9E8 Without Optional PCB CN CNT cable For S C09 3E8 For S C12 16 9E8 With Optional PCB 2 Insert a flat head screwdriver into the sl...

Page 77: ...N CNT cable to the wall Pull the cable around as shown in the diagram so that external forces cannot act on the connector in the adaptor Furthermore on the Indoor Unit end use the included cable tie to fix the cables together Cord clamp Cable tie ...

Page 78: ... status Holiday mode Demand control Weekly timer Room heater Quiet mode Tank heater Remote controller room thermo Solar Powerful mode Boiler 2 Mode Display set mode current status of mode Heating Cooling Auto Hot water supply Auto heating Auto cooling Heap pump operating 3 Temp setting Set room temp Compensation curve Set direct water temp Set pool temp 4 Display Heat tank Display current heating ...

Page 79: ...initial setting is not performed it does not go into menu Set language confirm Clock format 12 00 Mon 24h am pm Select Confirm When language is set setting screen of time display appears 24h am pm Set time display confirm Date time 12 00 Mon Year Month Day Hour Min 2015 01 01 12 00 Select Confirm YY MM DD Time setup screen appears Set YY MM DD Time confirm 17 26 Wed Start Back to initial screen Pr...

Page 80: ... outdoor sensor Yes No 10 Bivalent connection Yes No Bivalent setup 11 External SW 12 Only when the selection for optional PCB is Yes Solar connection 13 Only when the selection for optional PCB is Yes External Error signal 14 Only when the selection for optional PCB is Yes Demand control 15 Only when the selection for optional PCB is Yes SG ready 16 Only when the selection for optional PCB is Yes...

Page 81: ...ooling setup 26 Auto Outdoor temp for Heat to Cool Heat Cool change temp setup 27 Outdoor temp for Cool to Heat Cool Heat change temp setup 28 Tank Floor operation time max Max operation time for Heat Cool mode setup 29 Tank heat up time max Max operation time for Tank mode setup 30 Tank re heat temp Tank re heat temp setup 31 Sterilization Sterilization day and temp and time setup 32 Service setu...

Page 82: ...ect sensor CAUTION In 2 zone system pool function can be set at zone 2 only 3 Heater capacity Initial setting Depend on model System setup 17 26 Wed Optional PCB connectivity Zone Sensor Heater capacity Anti freezing Select Confirm If there is built in Heater set the selectable heater capacity CAUTION There are models which cannot select heater 4 Anti freezing Initial setting Yes System setup 17 2...

Page 83: ... External A setting which is using booster heater installed on DHW tank to boil the tank The permissible heater capacity is 3kW and below The operation to boil the tank with heater is as below In addition be sure to set suitable Tank heater ON time Internal A setting which is using backup heater of indoor unit to boil the tank The operation to boil the tank with heater is as below 65 53 HP thermo ...

Page 84: ...iler temp ON Setting 8 C setting from remote controller Although heat pump operates but water temperature does not reach this temperature for more than 30 mins setting from remote controller operate heat pump only 10 C setting from remote controller operate boiler and heat pump simultaneously For DHW tank Outdoor temp AND time Tank setting temp 30min settingfrom remote control If actual tank temp ...

Page 85: ... 2 7 30 25 8 9 3 6 0 0 1 9 9 5 6 6 6 4 6 8 2 2 9 3 1 30 6 7 70 65 A minimum operating current is applied on each model for protection purpose 0 2 voltage hysteresis is provided The value of voltage after 2nd decimal point are cut off 3 2 35 30 6 8 0 7 1 7 9 6 3 3 3 4 3 6 35 7 2 75 70 3 7 40 35 7 3 3 8 15 SG ready Initial setting No System setup 17 26 Wed Solar connection External error signal Dema...

Page 86: ...rate follow the latest mode selection mode selection is dsiable under force heater operation Heater source will ON during force heater mode 11 3 4 Operation Setup Heat 20 Water temp for heating ON Initial setting compensation curve 35 C 5 C 15 C 55 C Hot water temperature compensation curve Outdoor temperature Decide temperature of 4 points as shown in diagram Set target water temperature to opera...

Page 87: ...tting range is 1 C 15 C Auto 26 Outdoor temp for Heat to Cool Initial setting 15 C 15 C Heat Cool Outdoor temp rising Set outdoor temp that switches from heating to cooling by Auto setting Setting range is 5 C 25 C Timing of judgement is every 1 hour 27 Outdoor temp for Cool to Heat Initial setting 10 C 10 C Heat Cool Outdoor temp dropping Set outdoor temp that switches from Cooling to Heating by ...

Page 88: ...ly setting is not necessary Please adjust when need to reduce the pump sound etc Besides that it has Air Purge function 33 Pump down Service setup 17 26 Wed Pump down ON Confirm Service setup 17 26 Wed Pump down ON Confirm Pump down operation in progress OFF Operate pump down operation 34 Dry concrete 30 C 1 2 3 4 5 6 35 C 35 C 40 C 40 C 45 C Stage Operate concrete curing operation Select Edit set...

Page 89: ...t used Sensor setup offset gap of detected temp of each sensor within 2 2 C range CAUTION Please use only when sensor is deviated It affects temperature control Reset password Reset password 3 4 2 1 11 4 2 Custom menu Setting method of Custom menu Custom menu 17 26 Wed Cool mode Back up heater Reset energy monitor Select Confirm Please press for 10 sec Items that can be set Cool mode Set With With...

Page 90: ... the product in a place where it will be affected by typhoon or strong wind such as wind blowing between buildings including the rooftop of a building and a place where there is no building in surroundings fix the product with an overturn prevention wire etc Overturn prevention fitting model number K KYZP15C If piping length is over 10 m additional refrigerant should be added as shown in the table...

Page 91: ... UX09 E5 UX12 E5 UD12 E5 UD16 E5 UX09 E8 UX12 E8 UX16 E8 UD09 E8 UD12 E8 UD16 E8 620 140 15 355 450 44 Unit mm After selecting the best location start installation according to Installation Diagram 1 Fix the unit on concrete or rigid frame firmly and horizontally by bolt nut ø10 mm 2 When installing at roof please consider strong wind and earthquake Please fasten the installation stand firmly with...

Page 92: ...pawls After this pull the service panel toward you to remove it Front pipe panel Rear pipe panel Mounting screws Service panel Rear direction Side panel Downward direction Forward direction Close the tube joining area with putty heat insulator local supply without any gap as shown in right figure To prevent insects or small animal entering Putty or Heat insulator local supply CUTTING AND FLARING T...

Page 93: ...are tightened further continue working from step 3 If the leak does not stop when the connections are retightened repair the location of leak Do not release refrigerant during piping work for installation and reinstallation Take care of the liquid refrigerant it may cause frostbite 11 5 4 1 Air Tightness Test on the Refrigerating System Before system charged with refrigerant and before the refrige...

Page 94: ...s recover the refrigerant and Nitrogen gas into recovery cylinder after completion of a test You must use the detection equipment with Detectable Leak Rate of 10 6 Pa m3 s or better Do not use refrigerant as test medium for system with total refrigerant charge more than 5kg Test shall be performed with dry Nitrogen or another non flammable non reactive dried gas Oxygen air or mixtures containing t...

Page 95: ... safety reason Models Flexible cable specification UX09 E8 UX12 E8 UX16 E8 UD09 E8 UD12 E8 UD16 E8 6 min 1 5 mm 2 1 2 3 4 5 1 2 3 4 5 Terminals on the indoor unit Colour of wires Terminals on the outdoor unit Earth Wire must be longer than others cables for safety reason CAUTION For three phase model never operate the unit by pressing the electromagnetic switch Never correct the phase by switching...

Page 96: ...sert Conductor fully insert PROHIBITED PROHIBITED 11 5 6 Pipe Insulation 1 Please carry out insulation at pipe connection portion as mentioned in Indoor Outdoor Unit Installation Diagram Please wrap the insulated piping end to prevent water from going inside the piping 2 If drain hose or connecting piping is in the room where dew may form please increase the insulation by using POLY E FOAM with th...

Page 97: ...y whenever the electrical power is supplied to the unit 12 1 2 Heating Operation 12 1 2 1 Thermostat Control Compressor is OFF when Water Outlet Temperature Internal Water Setting Temperature 2 C for continuously 3 minutes Compressor is ON after waiting for 3 minutes if the Water Outlet Temperature Water Inlet Temperature temperature at thermostat OFF is triggered 3 C 12 1 2 2 Thermostat Control O...

Page 98: ...ure Set Remote control setting by user 1 Compensation Shift value 5 C from the compensation curve 2 Direct Direct water temperature set change This setting at is only able to set when the room sensor select as Water Temperature Instead of water temperature user will set target room temperature when room sensor select as Room Thermistor or Internal Room Thermostat Target water temperature is calcul...

Page 99: ...t Temperature A W LO W HI OD LO OD HI Outdoor Ambient OD HI Setting Of HIGH Outdoor Ambient Temperature W LO Setting Of Water Temperature at LOW OD Ambient W HI Setting Of Water Temperature at HIGH OD Ambient Outdoor ambient is updated every 30 minutes when operation ON Setting water outlet temperature always follow W LO or W HI whenever is higher if outdoor ambient sensor or indoor comminication ...

Page 100: ...t Water Temperature Zone target water temperature of active zone Cool mode Target water temperature setting Max 20 C Min 5 C When buffer tank selection is YES o If both zone 1 and zone 2 is active Target Water Temperature Lower Zone Target Water Temperature of Zone 1 and Zone 2 3 C o If only one zone is active Target Water Temperature Zone Target Water Temperature of active zone 3 C When buffer ta...

Page 101: ...nsor selection at remocon as table below Sensor Selection Water temperature B 0 External Room Thermostat B 0 Cool Mode B 0 when Zone OFF or Zone Room Thermo OFF B 1 room set temp R C actual room temp Max Min Regulation of B Max 5 C Min 5 C Heat Mode B 0 when Zone OFF or Zone Room Thermo OFF Internal Room Thermostat Room Thermistor B follow Heating PI control contents Pool Function Selected B Delta...

Page 102: ...mperature B 0 External Room Thermostat B 0 Cool Mode B 0 when Zone OFF or Zone Room Thermo OFF B 1 room set temp R C actual room temp Max Min Regulation of B Max 5 C Min 5 C Heat Mode B 0 when Zone OFF or Zone Room Thermo OFF Internal Room Thermostat Room Thermistor B follow Heating PI control contents Pool Function Selected B Delta value setting from remocon B 0 regardless of which sensor selecti...

Page 103: ...base on selected temperature control type Compensation or Direct and selected room sensor c Target Water Temperature will set same as Target Zone Water Temperature d Target Water Temperature is a temperature for heat pump to operate refer to indoor water outlet sensor e Heat pump and water pump OFF when ROOM Thermo OFF Zone thermo OFF by Room Th or Room Thermostat There will be no zone sensor conn...

Page 104: ...fer Tank Temperature Target Buffer Tank 0 C Cool mode ROOM Thermo OFF Both Zone thermo OFF by Room Th or Room Thermostat 12 1 7 Auto Mode Operation Outdoor Ambient Cool To Heat Setting Temp COOL MODE HEAT MODE Heat To Cool Setting Temp Control details o To enable the unit to operate either heat or cool mode automatically heat to cool set temperature and cool to heat set temperature can be set by c...

Page 105: ...er ON a Tank temperature Tank Set Temperature continuously for 15 seconds b Water outlet 75 C Case 2 Tank Heater OFF OR External Heater is select a When heat pump OFF due to water thermos Tank temperature Tank water set temperature for continuously 20 seconds OR b Tank temperature Tank set temperature 1 C for continuously 20 seconds o Tank Thermo ON Case 1 Internal Tank Heater is select and Tank H...

Page 106: ...ll only switch to room side after tank temperature reach tank heater thermo OFF condition Condition 2 When Tank Heater select OFF OR when External Tank Heater is select and Tank heater ON If tank temperature achieve tank thermo OFF heat pump turn OFF water pump turn OFF room heater OFF and 3 ways valve switch to room side 2 When tank temperature achieve heat pump ON condition water pump ON heat pu...

Page 107: ...dition 1 Tank temperature tank set temperature for continuously 15 seconds OR 2 Heat pump thermo ON OR 3 Mode change or operation is off by control panel Tank Heater control Tank heater only operate to tank side if tank heater ON ...

Page 108: ...FF AND tank temperature Tank thermo ON temperature b During Tank heat up interval Tank interval is the first mode running when heat tank mode is select Switch to room interval only when tank achieve tank thermo OFF OR tank heat up interval timer is complete Heat pump operates according to normal tank mode operation 3 Room heater control a During heating heat up interval Follow normal room heater c...

Page 109: ...Tank thermo ON temperature Tank Thermo ON temperature Internal Tank Heater select USE Tank set temperature R C setting Tank re heat temperature Others Tank water set temperature R C setting Tank re heat temperature b During tank heat up interval Tank interval is the first mode running when the cool tank mode is select Switch to room interval only when tank achieve tank thermo OFF OR tank heat up i...

Page 110: ... heat pump thermo ON OR Tank thermo ON 12 1 12 Outdoor Fan Motor Operation Outdoor fan motor is adjusted according to operation condition It starts when compressor starts operation and it stops 30 seconds after compressor stops operation 30 sec Compressor ON ON Fan Speed ON ON OFF OFF Outdoor Fan ...

Page 111: ...mp and the compressor will be OFF permanently and OFF ON control panel LED will blink H62 error occurs When error happens the power has to be reset to clear the error If there is no error indication the water pump shall be continuously running The water pump will remain ON when compressor OFF due to thermostat OFF setting is reached Water pump will OFF when room thermo OR tank thermo OR buffer tan...

Page 112: ... following sequences do not follow maximum pump duty setting by remote control Pump down mode Air purge mode Normal deice 1 P Q graph for different pump HEX duty WH SDC09H3E8 WH SDC12H9E8 0 150 140 130 120 110 100 90 80 70 60 Pressure P kpa Water Flow Rate Q L min P Q 50 40 30 20 10 0 10 20 30 40 50 60 Max Duty C5 Min Duty 50 12kW Rated Duty 8B 9kW Rated Duty 7A WH SDC16H9E8 0 150 140 130 120 110 ...

Page 113: ...h use to transfer heat to pool water Pool pump P3 circulates the pool water through the heat exchanger to get warm water Zone 1 and Zone 2 water pump start condition Zone room request ON eg Zone 1 thermo ON only zone 1 pump will turn ON Zone 1 and Zone 2 water pump stop condition Zone room request OFF Pool water pump start condition Pool Zone request ON AND Pool function is selected Pool water pum...

Page 114: ...ffected by both Indoor anti freeze control or zone anti freeze control 12 2 3 Water Pump Speed Feedback Error Basically pump speed feedback is control by micon When pump speed is below low limit or over high limit for a few seconds micon detect pump error and system is stopped Error detection conditions Detect abnormal water pump speed for continuous 10 secs Current pump speed 700 rpm or Current p...

Page 115: ...ontinuously 10 seconds the water pump will be OFF immediately 3 After water pump OFF for more than 10 minutes it will be ON back and the indoor unit safety control checking is restarted YES YES YES NO to normal mode 10s Flow SW ON Pump ON Pump OFF 10 mins Water In 80 C for 10s 12 4 Auto Restart Control 1 When the power supply is cut off during the operation of Air to Water Heatpump the compressor ...

Page 116: ...operation o Heater Stop Condition a When outdoor set temperature outdoor set temperature 2 C for continuous 15 secs OR b When water out temp water set temperature 2 C for continuous 15 secs OR c Heater switch is Off OR d Heatpump thermo off or OFF condition 2 Force Heater Mode o Heater On condition a After water pump operate 9 mins b When water outlet temperature water set temperature 4 C c 20 min...

Page 117: ...acity selection and stop together if stop condition is fulfilled If the heater is request to turn ON OLP feedback will be detected Starting conditions 1 During normal deice operation 4 9 2 Water outlet temperature 10 C or Outdoor air temperature 10 C or Water inlet temperature 27 C Heater operates when 1 2 fulfilled OR When 1 and 3 4 is fulfilled However this control does not relate to Heater ON O...

Page 118: ...k set temperature 0 C Heater OFF Heater ON a Tank heater Turn On condition External Heater select for Tank heater by remote controller Tank Heater select ON by user Tank mode operation ON Tank mode Heat Tank or Cool Tank After TANK HEATER DELAY TIMER fulfil during heat pump startup time in tank mode or during switching from heating heat up interval to tank heat up interval in heat tank mode Tank t...

Page 119: ...Set Temperature 5 Heat Pump Thermo OFF 6 20 minutes from previous heater off Room heater turn OFF condition 1 Tank Temperature Tank Set Temperature 0 C for continuous 15 seconds OR 2 Heat Pump Thermo ON OR 3 Mode Change or Operation OFF by remote controller OR Backup Heater Turn ON OFF all together according to the selected heater capacity 65 C Time Tank Temp Tank Water Set Temp Backup Heater Oper...

Page 120: ...Purpose To allow only one heater between room and tank heater to turn ON at the same time due to both heater power supplies is sharing the same ELCB Prohibit two heater sources to turn ON at the same time to avoid overcurrent Start condition Tank heater function select YES by remote controller Control contents a When there is only one heater source Room Heater or Tank Heater request to turn ON ope...

Page 121: ...ckup heater to achieve room heat pump target water temperature Heat Tank mode Turn ON backup heater to heat up room OR Turn ON Heater to Boil up tank water Cool mode Only Water pump and backup heater will OFF in force heater mode Cool Tank mode Operate pump and internal Heater OR External heater to Boil up tank water Tank mode Only Operate pump and internal Heater OR External heater to Boil up tan...

Page 122: ...mp and 3 ways valve will OFF 12 11 Powerful Operation Powerful mode is use to increase the capacity of heat pump to achieve higher target temperature Powerful mode is applicable when heat mode is operating Remote control setting On quick menu of remote control there is 4 options of powerful mode can be select OFF Cancel powerful mode 30 minutes Set powerful for 30 minutes 60 minutes Set powerful f...

Page 123: ...er is 55 C 75 C Internal heater is 55 C 65 C Maximum operation time is 5 minutes to 1 hour Start condition Tank connection set to YES by remote control Sterilization function selects YES Sterilization signal received from remote controller by timer Tank mode request ON Stop condition When boiling timer is completed Boiling timer Remote control set maximum operation time start counting once tank ac...

Page 124: ...o off set temperature 1 C Control content Heating outdoor ambient thermos OFF control only applicable when heat pump operate in heat mode This control will not activate when running in tank side Heat pump and water pump will turn OFF when outdoor ambient is higher than outdoor thermo OFF set temperature Heat pump thermos ON when outdoor ambient outdoor thermos OFF set temperature 1 C ...

Page 125: ...l judge the Extra outdoor sensor error only after operation ON request received from remocon F36 display if error detect No judge error on original outdoor sensor 12 16 Force DHW mode Purpose When user want to use hot water now user can press this force DWH mode under the quick menu to operate tank only mode to boil up the tank temperature Remocon setting Force DHW function can be activate under q...

Page 126: ... to back up heater anti freeze control However if flow switch is abnormal H62 then water pump circulation anti freeze control will not activate 3 Back up heater anti freeze control Back up heater turn ON when ALL below conditions is fulfilled o Water inlet outlet temp 6 C o Water pump circulation anti freeze control activated and water pump ON for 4 minutes Back up heater turns OFF when ANY of bel...

Page 127: ...k Solar Connection Diagram a Solar function can only enable when the Optional PCB is connected b Few part as below need to install to control the solar operation Solar Panel Solar Pump Solar Panel Sensor Tank Sensor Buffer tank sensor OR DHW Tank sensor depend on the connection direction During Solar Connection to the system installer need to alert on the high water temperature may flow to the zon...

Page 128: ...tion a Solar panel temperature Delta T turn on setting temp R C Tank temperature depend on selection DHW or Buffer AND b Tank temperature DHW or Buffer Solar HI Limit Temp R C AND c Operation ON with heat mode apply to solar connect to Buffer Tank case Condition c ignore if the solar system is connect to DHW tank control active under operation OFF time for Tank connection case Solar pump stop cond...

Page 129: ...er prohibit flag 0 However indoor water pump can operate when Anti freeze control condition fulfilled Boiler signal turn OFF and heat pump and water pump turn ON when a Outdoor ambient Outdoor Ambient Set 2 C OR b Boiler prohibit flag 1 b Parallel Mode Parallel mode allows heat pump and boiler ON at the same time Boiler operates as an additional heating capacity when low heat pump capacity at low ...

Page 130: ...ignal turns ON when a Outdoor ambient Outdoor Ambient Set AND b Heat pump operate at tank side for continuous DELAY_TIMER AND c Connection of Boiler to DWH Tank select YES from installer menu AND d Boiler prohibit flag 0 Boiler signal turns OFF when a Outdoor ambient Outdoor Ambient Set 2 C OR b Heat pump not operates at tank side OR c Boiler prohibit flag 1 Boiler prohibit flag control Purpose Fo...

Page 131: ...t cool model Indoor Unit 9 L label 10 11 12 L1 label L2 label 9 Terminal Bord No Wire Connection and thermo characteristic of Siemen RAA20 Setting L Y1 H Heat Thermo L Y2 C Cool Thermo Set Temp Actual Temp Open Circuit OFF Short Circuit ON Set Temp Actual Temp Short Circuit ON Open Circuit OFF Cooling Heating Siemen RAA20 Connect only heating line for heating only model And connect both heating an...

Page 132: ...N2 COM Open Close M L NC N1 N2 M L NO N1 N2 AC230V During pump down and force mode fix 3 ways valve in close condition Recommended Parts SFA 21 18 Siemens 12 22 Two Ways Valve Control Functionality of 2 ways valve Use to allow hot water to floor heating panel or block cold water to floor heating panel Control contents 1 When indoor running in heat mode OPEN the 2 ways valve 2 When indoor running i...

Page 133: ...tion select YES from remocon installer menu Heating or Cooling system will operate normally if the External Switch signal is ON Once the External Switch turn OFF System Turn OFF Heat pump water pump heater etc Remocon LED remain ON or OFF according to the current operation request Pop up menu at remocon main screen as above screen to inform customer system stop by External Switch It is possible to...

Page 134: ...t pump Indoor water pump Heater Booster heater Backup Heater need to turn OFF b Solar Boiler and zone control can be operate follow normal control condition pump delay OFF also included in this control There is NO pop up screen like External Switch when this External Compressor Switch is OFF b Heater ON OFF function Purpose Heater ON OFF function is use to turn OFF the heater backup heater booster...

Page 135: ...end Signal to judge the option of mode select a When Heat Cool Switch Contact Open Remocon only can select Heat Mode or Heat Tank Mode or Tank Mode b When Heat Cool Switch Contact Close Remocon only can select Cool Mode or Cool Tank Mode or Tank Mode Operation ON OFF will depend on remocon request When Heat Mode is running with Contact Open user change this setting to contact close indoor will thi...

Page 136: ...tion Once detect 00 system will operate back to normal condition All the target set temperature for heating side and DHW side will return back to previous set temperature when digital signal change from 10 or 11 back to 00 While digital input is detected 01 HP stop o Heat pump room heater tank heater cannot operate Solar control and Boiler back up and 2 Zone control can activate While digital inpu...

Page 137: ...tting for DHW Capacity 1 Max regulation depends on the tank max setting limit While digital input is detected 11 Capacity 2 o Setting temperature for heating and Tank is changed However which setting temperature is change depend on system setting If Buffer selection is YES Room side New Target Buffer tank temperature Current Target Buffer Tank Temperature Remote Control setting capacity 2 Max Min ...

Page 138: ...nd control is use to reduce the current usage of heat pump unit by third party device Control start condition o Select YES at Demand control at installer menu o 0 10V input for this electrical current control is detected Control content o If start condition is fulfilled indoor will receive the voltage signal from optional PCB Indoor will send the rate value to outdoor unit o Outdoor will change th...

Page 139: ...h remote control under system setup o Parameters are possible to set up to 99 days with different target set temperature Control details o Dry concrete mode will be activates when select ON from service setup o Once start dry concrete function remote control will send step 1 setting temperature to indoor unit This temperature is set at zone temperature If system is 2 zones both zone target tempera...

Page 140: ...ting 7 3 10 6 7 3 10 6 8 4 10 6 Cooling 6 2 10 6 6 5 10 6 8 4 10 6 A DC Peak Current Control 1 When the current to IPM exceeds set value of 34 A compressor will stop Compressor will restart after three minutes 2 If the set value exceeds again for more than 30 seconds after the compressor restarts operation will restart after two minutes 3 If the set value exceeds again for within 30 seconds after ...

Page 141: ...ccurs 13 1 6 Outside Temperature Current Control 23 C 21 C 14 C 12 C 20 C 23 C Compressor stop Outdoor temperature Max current value is regulated 13 1 7 Crank Case Heater Control Purpose For compressor protection during low outdoor ambient operation during heating low temperature operation Control content a Trigger heater START condition o When the outdoor air temperature is below than 5 C and dis...

Page 142: ...motor stop Deice judging condition 30 30 20 10 0 10 20 30 25 20 15 10 5 0 5 10 OD Pipe Temperature C Outdoor Unit Deice Control line for continuous 3 minutes and Pipe Temperature below this When Heating Time 35 minutes Outdoor Temperature C 3 Heating accumulation time 1 Outdoor air sensor temp 2 Outdoor pipe sensor temp Deice start depends Deice operation time diagram a Deice mode 1 control OD fan...

Page 143: ...r starts Compressor frequency will adjust base on outdoor air temperature Free 19 C 16 C 25 C 22 C Limited Frequen cy Compressor stop 13 3 2 Freeze Prevention Control 1 1 When indoor heat exchanger temperature is lower than 0 C continuously for 10 seconds compressor will stop operating 2 Compressor will resume its operation three minutes after the indoor heat exchanger is higher than 1 C 3 Indoor ...

Page 144: ...ater capacity is insufficient during deice operation the water temperature is lowered and the water will freeze in the system s component leading to product failure Upper limit water volume of the system The indoor unit has a build in Expansion Vessel with 10 L air capacity and initial pressure of 1 bar Total amount of water in the system should be below 260 L If the total amount of water is more ...

Page 145: ...145 14 4 Pump Down Procedures Refer below steps for proper pump down procedure Screen 4 Press SW scroll to Pump down Press ...

Page 146: ... To Adjust Pump Speed Press scroll to Installer setup Screen 4 Range 0 1 99 9 L min Press or SW to select confirm maximum duty Range 0 x40 0xFF Screen 6 Screen 5 Press or SW to select confirm operation 11 00am Mon ...

Page 147: ...min Press or SW to select confirm maximum duty Range 0 x40 0xFF Screen 6 Screen 5 Press or SW to select confirm operation 11 00am Mon NOTE 1 Whenever at Screen 5 if press SW to OFF pump operation should be turned OFF 2 Whenever at Screen 6 if press SW to OFF pump operation should be turned OFF ...

Page 148: ...148 14 7 How To Unlock Cool Mode Operation must be OFF Display latest status retrieved from EEPROM Press SW s continuously for 5secs ...

Page 149: ...ess is complete initialization process will re start from beginning Press simultaneously for 5secs continuously initialization process During EEPROM default data setup process display should be as shown below 0 2s Later 0 2s Later 0 2s Later EEPROM default data setup is only possible during initialization process Real time and date will blink ...

Page 150: ...14 9 Dry Concrete Setup 11 00am Mon Screen 4 Screen 5 Screen 6 Once ON is confirm stage 1 setup will start Every day stage will increment with its respective setup Next Page Press scroll to Installer setup ...

Page 151: ...se to select 10 stages then setup will start from stage 1 10 Press or button to select set temperature Press button to store latest status Move to next stage 2 10 Repeat the same procedure Move to next stage 10 10 Repeat the same procedure Press to store latest status the the display will return to Screen 4 Press button to return to stage 9 10 ...

Page 152: ...urge valve must be installed at all high points in a closed water circuit system An automatic air purge valve is provided inside the indoor unit To automatically purge the air from the system turn the plug on the air outlet anticlockwise by one complete turn from fully closed position Excessive air is automatically purged if the plug is kept in this position Air purge valve Plug turn anticlockwise...

Page 153: ...ere is no internet access please get FTDI Ltd s USB RS232C conversion IC driver VCP driver and install http www ftdichip com Drivers VCP htm If forget Password and cannot operate remote controller Press for 5 sec Password unlock screen appears press Confirm and it shall reset Password will become 0000 Please reset it again CAUTION Only display when it is locked by password 15 1 2 Maintenance menu ...

Page 154: ... required by utility company By using this setting it cannot defrost due to low Heating s setting temp and operation may stop H75 Please set under the responsibility of installer When it stops frequently it may be due to insuffi cient circulation fl ow rate setting temp of heating is too low etc Reset energy monitor delete memory of Energy monitor Please use when moving house and handover the unit...

Page 155: ... no electrical problems before inspecting the refrigeration cycle Such problems include insufficient insulation problem with the power source malfunction of a compressor and a fan The normal pressure of the refrigeration cycle depends on various conditions the standard values for them are shown in the table on the right ...

Page 156: ...ressure Electric current during operation Low Pressure High Pressure Electric current during operation Water leakage or insufficient water flow rate in the system Excessive amount of refrigerant Inefficient compression Insufficient refrigerant gas leakage Outdoor heat exchange deficiency Clogged expansion valve or Strainer Carry out the measurements of pressure electric current and temperature fif...

Page 157: ...l LED will again blinks and error code will be display The error code will store in IC memory To check the error code When an abnormality occurs system will stop operation and OFF ON control panel LED will blink Error code of the abnormality will be display on the control panel To determine the abnormality description the error code table needs to be referred eg Blinking Error number Press to sele...

Page 158: ...158 Press button and select System Check Display last 4 error retrieved from EEPROM Screen 4 Press SW to select Error history ...

Page 159: ...re abnormality Continue for 5 sec Outdoor high pressure sensor defective or disconnected H65 Deice circulation error Continue for 10 sec Water flow switch sensor defective or disconnected Water pump malfunction Buffer tank is used H67 Abnormal External Thermistor 1 Continue for 5 sec Room temperature Zone 1 sensor H68 Abnormal External Thermistor 2 Continue for 5 sec Room temperature Zone 2 sensor...

Page 160: ...bnormality Continue for 5 sec Outdoor air temperature sensor defective or disconnected F37 Indoor water inlet temperature sensor abnormality Continue for 5 sec Water inlet temperature sensor defective or disconnected F40 Outdoor discharge pipe temperature sensor abnormality Continue for 5 sec Outdoor discharge pipe temperature sensor defective or disconnected F41 PFC control 4 times occurrence wit...

Page 161: ...y indoor unit or outdoor unit PCB main Abnormality Judgment Continue for 90 seconds Check indoor and outdoor units model number Match the compatible model No Is the indoor and outdoor model number matched Check the spare part numbers of the indoor and outdoor unit PCBs and compare with their Part Lists Matched compatibility Change for specified indoor or outdoor unit PCB main Yes No Yes Replace th...

Page 162: ... Measure the resistance of the compressor tank temperature sensor Defect in compressor tank temperature sensor Replace the compressor tank temperature sensor Yes Is the measured resistance of the compressor tank temperature sensor matches the value specified in its characteristic chart No Check the CN TANK connector connection Turn OFF the power Check the connector connection Connector poor contac...

Page 163: ...wer before remove and connect the component Turn ON the power and operate the water pump Does it operate No Check the feedback signal from water pump to indoor unit PCB Is the water pump control power supply 15Vdc pin5 4 generated Stop the water pump Operate the water pump is feedback signal pulse generated between pin7 4 of CN PUMP1 Replace the Replace the indoor unit PCB Replace the indoor unit ...

Page 164: ...sure the resistance of the indoor refrigerant liquid temperature sensor Defect in indoor refrigerant liquid temperature sensor Replace the indoor refrigerant liquid temperature sensor Yes Is the measured resistance of the indoor refrigerant liquid temperature sensor matches the value specified in its characteristic chart No Check the CN TH1 connector connection Turn OFF the power Check the connect...

Page 165: ...way valves Check for clogged expansion valve or strainer Is the expansion valve or strainer clogged ice formed Replace the expansion valve and or strainer Reclaim and recharge refrigerant Check the indoor ref pipe temperature sensor Does it conform to the sensor characteristic chart Replace the indoor ref pipe temperature sensor No Yes No Yes No Yes Turn ON the power and measure the DC voltage pin...

Page 166: ...ue for 5 seconds YES Correct sensor connection NO YES Abnormal solar sensor H28 happens check connection at CN207 normal Change solar sensor NO Measure resistance of sensor match characteristic Change Indoor sub PCB Troubleshooting For safety reason and to prevent component breakdown always switch off the power before remove and connect the component Caution ...

Page 167: ...t connection Change swimming pool sensor NO YES Measure sensor resistance match swimming pool sensor characteristic Correct sensor connection NO H31 happens check connector sensor at CN204 connection normal Abnormal swimming pool sensor Change Indoor sub PCB Troubleshooting For safety reason and to prevent component breakdown always switch off the power before remove and connect the component Caut...

Page 168: ...rrect connection NO Change buffer tank sensor NO YES Disconnect sensor from sub PCB measure resistance of sensor and compare against characteristic same Abnormal buffer tank sensor H36 check buffer tank sensor connection at CN205 normal Change sub PCB Troubleshooting For safety reason and to prevent component breakdown always switch off the power before remove and connect the component Caution ...

Page 169: ... YES Use only Panasonic units Change to Panasonic unit NO Brand code not match Check the brand of indoor and outdoor unit both Panasonic Change PCB outdoor Troubleshooting For safety reason and to prevent component breakdown always switch off the power before remove and connect the component Caution ...

Page 170: ... circuit No Yes No Clean the heat exchanger Yes No Check for gas leakage Is the oil oozing out from the 2 3 way valve Check for clogged expansion valve or strainer Is the expansion valve or strainer clogged ice formed Replace the expansion valve and or strainer Reclaim and recharge refrigerant Yes Repair the pipe flare or union nuts Reclaim and recharge refrigerant Reclaim and recharge for a speci...

Page 171: ... sub PCB in match the PCB measure resistance of zone 1 sensor characteristic Abnormal zone 1 sensor Check the turn off power check connector connection Normal Poor contact Correct connection NO Defective zone sensor Defective zone sensor Replace sensor Defective PCB Replace PCB Troubleshooting For safety reason and to prevent component breakdown always switch off the power before remove and connec...

Page 172: ...seconds YES Correct abnormal connection NO Change sensor zone 2 YES Plug out from sub PCB check sensor characteristics measure resistance is it match Abnormal zone 2 sensor Turn off power check connector connection normal Change PCB Troubleshooting For safety reason and to prevent component breakdown always switch off the power before remove and connect the component Caution ...

Page 173: ...sition the water flow switch in reverse direction downward Measure the continuity of the water flow switch Defect in indoor water flow switch Replace the indoor water flow switch Yes Is there any continuity No Check the CN FLOW connector connection Turn OFF the power Check the connector connection Connector poor contact Correct the connection No Is the CN FLOW connector connection normal Defect in...

Page 174: ...he CN HPS connector connection Turn OFF the power Check the connector connection Connector poor contact Correct the connection No Is the CN HPS connector connection normal No Is there any continuity Reconnect the high pressure sensor connector to the outdoor unit PCB main Turn ON the power and run the system Measure the DC voltage pin 1 3 GND of CN HPS Is the measured voltage 0Vdc or 5Vdc Defect i...

Page 175: ...ndoor unit PCB and measure its continuity Defect in indoor unit water flow switch Replace the indoor unit water flow switch Is there any continuity Yes No Use buffer tank to When external pump is used be sure to install it in independent water circuit and not direct to the air to water heatpump indoor unit circuit separate external water pump from air to water heatpump indoor unit circuit Defect i...

Page 176: ...ds YES Correct connection NO Change external thermistor 1 NO YES Disconnect sensor from sub PCB measure resistance of sensor and compare against sensor characteristic same Abnormal external thermistor 1 Check CN205 connector on sub PCB normal Change sub PCB Troubleshooting For safety reason and to prevent component breakdown always switch off the power before remove and connect the component Cauti...

Page 177: ...ect external thermistor 2 sensor connector NO Change external thermistor 2 NO YES Check resistance of external thermistor 2 compare against characteristic of external thermistor same Abnormal external thermistor 2 Check connector CN205 on sub PCB normal Change sub PCB Troubleshooting For safety reason and to prevent component breakdown always switch off the power before remove and connect the comp...

Page 178: ...measured voltage 230Vac Multimeter to measure continuity Use a test pen to push this button to reset OLP Multimeter to measure continuity Use a test pen to push this button to reset OLP Defect in RCCB Replace RCCB Terminal board assembly connector poor contact Correct the connection or replace the indoor unit PCB main Defect in indoor backup heater OLP Replace indoor backup heater OLP Yes No Yes C...

Page 179: ...ure sensor Yes Is the measured resistance of the tank temperature sensor matches the value specified in its characteristic chart No Check the terminal board assembly no 15 and no 16 and CN TH2 connector connections Turn OFF the power Check the connector connections Connector poor contact Correct the connection No Is the terminal board assembly no 15 and no 16 and CN TH2 connector connections norma...

Page 180: ...indoor sub PCB Abnormality Judgment After 1 minute operation started YES Correct connection at CN PWR NO YES PCB communication error H74 happens check connection at CN PWR normal YES Abnormal AC POWER supply NO Check CN PWR 230 240 V Replace sub PCB NO Check CN COMM situation on terminal 1 2 and 3 1 Replace indoor PCB Troubleshooting For safety reason and to prevent component breakdown always swit...

Page 181: ...trol panel Replace the remote controller control panel Yes Is the remote controller control panel voltage 5Vdc pin1 4 generated Yes Check the CN REMOTE connector connection Turn OFF the power Check the connector connection Connector poor contact Correct the connection No Is the CN REMOTE connector connection normal Defect in indoor unit PCB main Replace the indoor unit PCB main No Check the contro...

Page 182: ...er supply waveform Abnormality Judgment Continue for 1 minute after operation Check the indoor outdoor units connection wires Correct the indoor outdoor units connection wires Yes Is there any wiring error Turn OFF the power and disconnect terminal 3 wire Turn ON the power and measure Vdc between terminal 2 3 from the outdoor unit Is the Vdc fluctuate between 45 60Vdc Turn OFF the power and reconn...

Page 183: ...a test pen to push this button to reset OLP Multimeter to measure continuity Use a test pen to push this button to reset OLP Defect in tank booster heater OLP Replace tank booster heater OLP Yes Check the CN OLP2 connector connection Turn OFF the power Check the connector connection Connector poor contact Correct the connection Is the CN OLP1 connector connection normal Defect in indoor unit PCB m...

Page 184: ...he AC voltage supply to outdoor unit PCB main Turn OFF the power Reconnect connector AC BLK CN BLK CN WHT to the outdoor unit PCB noise filter Turn ON the power Measure the AC voltage between AC BLK CN WHT Is the measured AC voltage 230V Defect in outdoor unit PCB noise filter Replace the outdoor unit PCB noise filter No No Is the measured voltage between DCP DCN 325Vdc Check the rectification vol...

Page 185: ...stem hydraulic external static pressure Replace the faulty water pump No Yes Check the system water flow rate Is there any water leakage Fix the system water leakage Yes No Replace the outdoor unit PCB main Replace the outdoor high pressure sensor Check refrigerant amount Is the additional refrigerant amount filled correctly Reclaim and recharge with correct amount of refrigerant No Yes Yes Check ...

Page 186: ...e the faulty water pump No Yes Check the system water flow rate Is there any water leakage Fix the system water leakage Yes Yes Check refrigerant amount Is the additional refrigerant amount filled correctly Reclaim and recharge with correct amount of refrigerant No Yes Check for clogged expansion valve or strainer Is the expansion valve or strainer clogged ice formed Replace the expansion valve an...

Page 187: ... pressure sensor No Yes Yes Yes Check the system water flow rate Is there any water leakage Fix the system water leakage Replace outdoor high pressure sensor Yes No Replace the outdoor unit PCB main Replace the outdoor high pressure sensor and switch Check refrigerant amount Is the additional refrigerant amount filled correctly Reclaim and recharge with correct amount of refrigerant Replace outdoo...

Page 188: ...sconnected harnesses U Y and W connect them to the inverter checker Turn ON the power and operate the system Check the inverter checker 6 LEDs blinking condition IPM defective Replace the outdoor unit PCB main No Replace the compressor Check the U V and W connector connection Turn OFF the power Check the U V and W connector connection at outdoor unit PCB main and compressor terminal Connector poor...

Page 189: ...unit PCB main Check the output of the fan motor from outdoor unit PCB main Turn OFF the power and rotate the fan by hand Does the fan rotate smoothly Turn ON the power and operate the fan motor Does it rotate Replace the fan motor No Yes No Is the fan motor power supply voltage 325Vdc pin1 4 generated Is the fan motor control voltage 15Vdc pin5 4 generated Replace the outdoor unit PCB main Check t...

Page 190: ...n Abnormality Judgment Continue 3 times in 20 minutes Is the measured AC current over 11 8 A UX09HE8 UX12HE8 and 16 5 A UX16HE8 Yes Get restarted and measure the AC current from the outdoor LIVE terminal Replace the outdoor unit PCB main No Check refrigerant amount Excess refrigerant Reclaim and recharge with correct amount of refrigerant Replace the outdoor unit PCB main No Yes Troubleshooting Fo...

Page 191: ...mperature sensor No Does it conform to the sensor characteristic chart Yes Yes No Open the 2 3 way valve Yes Check for gas leakage Is the oil oozing out from the 2 3 way valve Check the 2 3 way valve Repair the pipe flare or union nuts Reclaim and recharge refrigerant Check for clogged expansion valve or strainer Is the expansion valve or strainer clogged ice formed Replace expansion valve and or ...

Page 192: ...ormality Judgment Continue 3 times in 30 minutes Is the outdoor unit fan motor operating Yes Check the outdoor unit installation condition Reinstall the outdoor unit Remove the obstacle s Yes Is there any improper heat radiation No Replace the outdoor unit fan motor No Defect in IPM Replace the outdoor unit PCB main Troubleshooting For safety reason and to prevent component breakdown always switch...

Page 193: ...t Continue for 7 times Yes No Check the compressor winding resistance Turn OFF the power and disconnect the harnesses U V and W Measure the winding resistance between U V V W and W U Are the compressor s winding resistance U V V W or U W shorted Compressor defective due to winding shorted Replace the compressor Outdoor electronic circuit defect due to power transistor shorted Replace the outdoor u...

Page 194: ...inutes Is the 2 3 way valve closed No Check the water inlet and indoor ref liquid temperature sensors Replace the water inlet or indoor ref liquid temperature sensor No Does it conform to the sensor characteristic chart Yes Yes No Open the 2 3 way valve Yes Check for gas leakage Is the oil oozing out from the 2 3 way valve Check for clogged expansion valve or strainer Is the expansion valve or str...

Page 195: ...ure sensor No Does it conform to the sensor characteristic chart Yes Four way valve coil disconnected loose Reconnect the harness Yes Is the harness out of the CN HOT connector No Replace the outdoor unit PCB noise filter main Yes Correct the four way valve coil Yes Check the continuity of the four way valve coil Replace the four way valve coil No Disconnect the harness from the CN HOT connector R...

Page 196: ...onnector from CN PSW1 channel Measure the connector continuity Yes Yes Check the CN PSW1 connector connection Turn OFF the power Check the connector connection Connector poor contact Correct the connection No Is the CN PSW1 connector connection normal No Is there any continuity Defect in outdoor high pressure switch Replace the outdoor high pressure switch Defect in outdoor unit PCB main Replace t...

Page 197: ...ection Is the CN DIS CN TH1 connector normal Measured the resistance of the sensor is the measured resistance matches the value specified in its characteristic chart Defect in Outdoor Unit PCB Replace the Outdoor Unit PCB Check Refrigeration Cycle Pressure Is the refrigerant cycle pressure normal Replace the temperature Sensor No Recharge Gas Compressor Tank Compressor Discharge Sensor Characteris...

Page 198: ...B Measure the resistance of the indoor water outlet temperature sensor Defect in indoor water outlet temperature sensor Replace the indoor water outlet temperature sensor Yes Is the measured resistance of the indoor water outlet temperature sensor matches the value specified in its characteristic chart No Check the CN TH3 connector connection Turn OFF the power Check the connector connection Conne...

Page 199: ...ain Measure the resistance of the outdoor air temperature sensor Defect in outdoor air temperature sensor Replace the outdoor air temperature sensor Yes Is the measured resistance of the outdoor air temperature sensor matches the value specified in its characteristic chart No Check the CN TH1 connector connection Turn OFF the power Check the connector connection Connector poor contact Correct the ...

Page 200: ... Measure the resistance of the indoor water inlet temperature sensor Defect in indoor water inlet temperature sensor Replace the indoor water inlet temperature sensor Yes Is the measured resistance of the indoor water inlet temperature sensor matches the value specified in its characteristic chart No Check the CN TH1 connector connection Turn OFF the power Check the connector connection Connector ...

Page 201: ...easure the resistance of the outdoor discharge pipe temperature sensor Defect in outdoor discharge pipe temperature sensor Replace the outdoor discharge pipe temperature sensor Yes Is the measured resistance of the outdoor discharge pipe temperature sensor matches the value specified in its characteristic chart No Check the CN DIS connector connection Turn OFF the power Check the connector connect...

Page 202: ...stem Verify PFC abnormality by measuring the DC voltage between DCP OUT and DCN OUT of the outdoor unit PCB main Defect in PFC circuitry Replace the outdoor unit PCB main Yes Is the DC voltage between DCP OUT and DCN OUT normal between 285 315Vdc No Yes Check the compressor winding resistance Turn OFF the power supply and disconnect the harnesses U V and W Measure the winding resistance between U ...

Page 203: ...ain Measure the resistance of the outdoor pipe temperature sensor Defect in outdoor pipe temperature sensor Replace the outdoor pipe temperature sensor Yes Is the measured resistance of the outdoor pipe temperature sensor matches the value specified in its characteristic chart No Check the CN TH1 connector connection Turn OFF the power Check the connector connection Connector poor contact Correct ...

Page 204: ...n Measure the resistance of the outdoor defrost temperature sensor Defect in outdoor defrost temperature sensor Replace the outdoor defrost temperature sensor Yes Is the measured resistance of the outdoor defrost temperature sensor matches the value specified in its characteristic chart No Check the CN TH2 connector connection Turn OFF the power Check the connector connection Connector poor contac...

Page 205: ... Measure the resistance of the indoor water outlet temperature sensor Defect in indoor water outlet temperature sensor Replace the indoor water outlet temperature sensor Yes Is the measured resistance of the indoor water outlet temperature sensor matches the value specified in its characteristic chart No Check the CN TH1 connector connection Turn OFF the power Check the connector connection Connec...

Page 206: ...or gas leakage Open the 2 3 way valve No Yes While the system is still in heating operation check the discharge pressure Turn ON the power and operate heating operation No Yes Is the oil oozing out from the 2 3 way valve Repair the pipe flare or union nuts Reclaim and recharge refrigerant Yes No Measure the current from the outdoor LIVE terminal Defect in CT Replace the outdoor unit PCB main Is th...

Page 207: ...and recharge with correct amount of refrigerant No Yes Check for clogged expansion valve or strainer Is the expansion valve or strainer clogged ice formed Replace the expansion valve and or strainer Reclaim and recharge refrigerant Yes No Check the dust accumulation on the outdoor unit heat exchanger Is the outdoor unit heat exchanger dirty Check the outdoor air passage Provide sufficient air pass...

Page 208: ...ion may result in electric shocks 17 1 To Remove Front Plate Hook Lift up 1 Remove the 2 mounting screws which located at bottom of the front plate 2 Gently pull the lower section of the front plate towards you to remove the front plate from left and right hooks 3 Hold the left edge and right edge of front plate to lift up front plate from hooks 17 2 To Remove Pressure Gauge 1 Remove 2 screws 2 Us...

Page 209: ...rews from the Control Board Cover 17 4 To Remove Control Panel Bottom case Flat blade screwdriver Insert the driver and slightly turn 2 Disconnect the Remote Controller wiring 1 Remove the top case from the bottom case 3 Remove 2 screws then take out the bottom case ...

Page 210: ...nic Controller Board 1 Disconnect and connector L1 L2 White and G02 G03 from the Electronic Controller Board 2 Remove 2 screws to remove Reactor 3 Disconnect all connectors and lead wire from the electronic controller board Refer Indoor Unit Wiring Connection Diagram 4 Release 6 hooks from the electronic controller board Electronic Controller Board Reactor ...

Page 211: ...remove Pressure Relief Valve Air Purge Valve 4 Turn the Air Purge Valve anti clockwise then remove Flow Sensor 6 Remove 2 retaining rings then remove the Flow Sensor 5 Detach the flow sensor lead wire Pressure Relief Valve During reinstall Air Purge Valve Make sure plug is fully close in clockwise direction Apply some water based grease on packing surface before fix with shut off valve Packing ...

Page 212: ...ter Pump and Bottle Complete Water Pump 1 Disconnect CN PUMP1 from electronic controller 2 Loosen the nut 4 Remove 2 retaining rings then pull out the water pump 3 Remove 2 screws Bottle Complete 5 Disconnect CN OLP1 and 6 Remove 2 retaining rings 7 Remove 2 screws then remove bottle complete lead wire HT1 L3 Red and White ...

Page 213: ...213 17 10 To Remove Filter C C Water Filter 2 Pull up the Water Filter set 1 Set 2 valve for the Water Filter Set to CLOSE 3 Remove the retaining ring then remove the the Water Filter ...

Page 214: ...ure Condition Outdoor air temperature 7 C DBT 6 C WBT Indoor water inlet temperature 30 C Indoor water outlet temperature 35 C Piping length 7 m Outdoor Temperature C Capacity kW Outdoor Temperature C Input Power kW 0 500 1 500 2 500 3 500 4 500 5 500 15 11 7 3 1 5 9 13 17 21 25 8 200 8 400 8 600 8 800 9 000 9 200 15 11 7 3 1 5 9 13 17 21 25 ...

Page 215: ... DBT C WBT Indoor water inlet temperature 12 C Indoor water outlet temperature 7 C Piping length 7 m Outdoor Temperature C Capacity kW Outdoor Temperature C Input Power kW 0 500 1 000 1 500 2 000 2 500 3 000 16 19 22 25 28 31 34 37 40 43 5 000 6 000 7 000 8 000 9 000 10 000 16 19 22 25 28 31 34 37 40 43 ...

Page 216: ...DBT C WBT Indoor water inlet temperature 19 C Indoor water outlet temperature 14 C Piping length 7 m Outdoor Temperature C Capacity kW Outdoor Temperature C Input Power kW 1 000 1 500 2 000 2 500 3 000 3 500 16 19 22 25 28 31 34 37 40 43 7 000 8 000 9 000 10 000 11 000 12 000 16 19 22 25 28 31 34 37 40 43 ...

Page 217: ... DBT C WBT Indoor water inlet temperature 23 C Indoor water outlet temperature 18 C Piping length 7 m Outdoor Temperature C Capacity kW Outdoor Temperature C Input Power kW 0 500 1 000 1 500 2 000 2 500 3 000 16 19 22 25 28 31 34 37 40 43 4 500 5 500 6 500 7 500 8 500 9 500 16 19 22 25 28 31 34 37 40 43 ...

Page 218: ... C DBT 6 C WBT Indoor water inlet temperature 30 C Indoor water outlet temperature 35 C Piping length 7 m Piping Length m Capacity kW Piping Length m Input Power kW 1 600 1 700 1 800 1 900 2 000 2 100 3 6 9 12 15 18 21 24 27 30 7 500 8 000 8 500 9 000 9 500 10 000 3 6 9 12 15 18 21 24 27 30 ...

Page 219: ... 35 C DBT C WBT Indoor water inlet temperature 12 C Indoor water outlet temperature 7 C Piping length 7 m Piping Length m Capacity kW Piping Length m Input Power kW 2 000 2 100 2 200 2 300 2 400 2 500 3 6 9 12 15 18 21 24 27 30 5 000 5 500 6 000 6 500 7 000 7 500 3 6 9 12 15 18 21 24 27 30 ...

Page 220: ...emperature 7 C DBT 6 C WBT Indoor water inlet temperature 30 C Indoor water outlet temperature 35 C Piping length 7 m Outdoor Temperature C Capacity kW Outdoor Temperature C Input Power kW 1 000 2 000 3 000 4 000 5 000 6 000 15 11 7 3 1 5 9 13 17 21 25 8 000 9 000 10 000 11 000 12 000 13 000 15 11 7 3 1 5 9 13 17 21 25 ...

Page 221: ...DBT C WBT Indoor water inlet temperature 12 C Indoor water outlet temperature 7 C Piping length 7 m Outdoor Temperature C Capacity kW Outdoor Temperature C Input Power kW 0 500 1 500 2 500 3 500 4 500 5 500 16 19 22 25 28 31 34 37 40 43 7 500 8 500 9 500 10 500 11 500 12 500 16 19 22 25 28 31 34 37 40 43 ...

Page 222: ...T C WBT Indoor water inlet temperature 19 C Indoor water outlet temperature 14 C Piping length 7 m Outdoor Temperature C Capacity kW Outdoor Temperature C Input Power kW 0 500 1 500 2 500 3 500 4 500 5 500 16 19 22 25 28 31 34 37 40 43 11 000 12 000 13 000 14 000 15 000 16 000 16 19 22 25 28 31 34 37 40 43 ...

Page 223: ...DBT C WBT Indoor water inlet temperature 23 C Indoor water outlet temperature 18 C Piping length 7 m Outdoor Temperature C Capacity kW Outdoor Temperature C Input Power kW 0 500 1 500 2 500 3 500 4 500 5 500 16 19 22 25 28 31 34 37 40 43 7 000 8 000 9 000 10 000 11 000 12 000 16 19 22 25 28 31 34 37 40 43 ...

Page 224: ... DBT 6 C WBT Indoor water inlet temperature 30 C Indoor water outlet temperature 35 C Piping length 7 m Piping Length m Capacity kW Piping Length m Input Power kW 1 500 2 000 2 500 3 000 3 500 4 000 3 6 9 12 15 18 21 24 27 30 10 000 10 500 11 000 11 500 12 000 12 500 3 6 9 12 15 18 21 24 27 30 ...

Page 225: ...35 C DBT C WBT Indoor water inlet temperature 12 C Indoor water outlet temperature 7 C Piping length 7 m Piping Length m Capacity kW Piping Length m Input Power kW 3 300 3 400 3 500 3 600 3 700 3 800 3 6 9 12 15 18 21 24 27 30 6 000 7 000 8 000 9 000 10 000 11 000 3 6 9 12 15 18 21 24 27 30 ...

Page 226: ...mperature 7 C DBT 6 C WBT Indoor water inlet temperature 30 C Indoor water outlet temperature 35 C Piping length 7 m Outdoor Temperature C Capacity kW Outdoor Temperature C Input Power kW 1 000 2 000 3 000 4 000 5 000 6 000 15 11 7 3 1 5 9 13 17 21 25 10 000 11 500 13 000 14 500 16 000 17 500 15 11 7 3 1 5 9 13 17 21 25 ...

Page 227: ...DBT C WBT Indoor water inlet temperature 12 C Indoor water outlet temperature 7 C Piping length 7 m Outdoor Temperature C Capacity kW Outdoor Temperature C Input Power kW 0 500 1 500 2 500 3 500 4 500 5 500 16 19 22 25 28 31 34 37 40 43 6 000 8 000 10 000 12 000 14 000 16 000 16 19 22 25 28 31 34 37 40 43 ...

Page 228: ...T C WBT Indoor water inlet temperature 19 C Indoor water outlet temperature 14 C Piping length 7 m Outdoor Temperature C Capacity kW Outdoor Temperature C Input Power kW 1 500 2 500 3 500 4 500 5 500 6 500 16 19 22 25 28 31 34 37 40 43 12 000 14 000 16 000 18 000 20 000 22 000 16 19 22 25 28 31 34 37 40 43 ...

Page 229: ...BT C WBT Indoor water inlet temperature 23 C Indoor water outlet temperature 18 C Piping length 7 m Outdoor Temperature C Capacity kW Outdoor Temperature C Input Power kW 0 500 1 500 2 500 3 500 4 500 5 500 16 19 22 25 28 31 34 37 40 43 7 000 9 000 11 000 13 000 15 000 17 000 16 19 22 25 28 31 34 37 40 43 ...

Page 230: ... DBT 6 C WBT Indoor water inlet temperature 30 C Indoor water outlet temperature 35 C Piping length 7 m Piping Length m Capacity kW Piping Length m Input Power kW 3 200 3 400 3 600 3 800 4 000 4 200 3 6 9 12 15 18 21 24 27 30 14 500 15 000 15 500 16 000 16 500 17 000 3 6 9 12 15 18 21 24 27 30 ...

Page 231: ...5 C DBT C WBT Indoor water inlet temperature 12 C Indoor water outlet temperature 7 C Piping length 7 m Piping Length m Capacity kW Piping Length m Input Power kW 4 500 4 600 4 700 4 800 4 900 5 000 3 6 9 12 15 18 21 24 27 30 8 500 9 500 10 500 11 500 12 500 13 500 3 6 9 12 15 18 21 24 27 30 ...

Page 232: ... W Capacity W Input Power W Capacity W Input Power W 15 9300 3460 8900 3620 8500 3790 8100 3950 7500 4050 7000 4160 7 10400 3370 10000 3660 9600 3950 9200 4240 8700 4260 8200 4270 2 11800 3100 11400 3310 11000 3530 10600 3740 9800 3940 9100 4140 7 12000 2100 12000 2530 12000 2960 12000 3390 12000 3780 12000 4160 25 12000 1380 12000 1660 11800 1940 11700 2230 11500 2490 11400 2740 18 2 3 WH SDC16H9...

Page 233: ...In C 12 19 23 Water Out C 7 14 18 Outdoor Air C Capacity W Input Power W Capacity W Input Power W Capacity W Input Power W 16 7860 1180 13150 1400 10000 1730 25 12080 2900 15700 2050 10000 1970 35 10000 2560 12000 2670 10000 2400 43 7800 3800 11100 3190 8000 2850 18 3 3 WH SDC16H9E8 WH UD16HE8 Water In C 12 19 23 Water Out C 7 14 18 Outdoor Air C Capacity W Input Power W Capacity W Input Power W C...

Page 234: ... 12 24 24 23 20 21 27 22 16 19 18 13 28 29 17 18 31 33 38 25 25 32 39 30 31 14 37 4 31 45 O I 37 O I 38 O I 39 O I 40 O I 41 42 I I 43 46 44 36 7 5 6 26 35 Note The above exploded view is for the purpose of parts disassembly and replacement The non numbered parts are not kept as standard service parts ...

Page 235: ...103Z00003 O 24 HINGE 2 CWH611006 25 HINGE 2 CWH611007 26 RESIDUAL CURRENT CIRCUIT BREAKER 1 CWA181008 O 27 RESIDUAL CURRENT CIRCUIT BREAKER 1 K5KYYAY00003 O 28 SENSOR CO WATER IN OUT REF TEMP 1 CWA50C3377 O 29 SENSOR CO HEX WATER OUTLET 1 CWA50C3378 O 30 REMOTE CONTROL COMPLETE 1 CWA75C4681 O 31 CABINET SIDE PLATE 2 CWE041850A 32 CABINET FRONT PLATE 1 CWE061396A 33 LOCK 2 CWH891004 34 DECORATION B...

Page 236: ...INAL BOARD ASS Y A B 1 CWA28K1238 O 23 REACTOR 1 G0C103Z00003 O 24 HINGE 2 CWH611006 25 HINGE 2 CWH611007 26 RESIDUAL CURRENT CIRCUIT BREAKER 2 CWA181008 O 28 SENSOR CO WATER IN OUT REF TEMP 1 CWA50C3377 O 29 SENSOR CO HEX WATER OUTLET 1 CWA50C3378 O 30 REMOTE CONTROL COMPLETE 1 CWA75C4681 O 31 CABINET SIDE PLATE 2 CWE041850A 32 CABINET FRONT PLATE 1 CWE061396A 33 LOCK 2 CWH891004 34 DECORATION BA...

Page 237: ...36 38 41 42 40 37 46 23 45 43 44 41 32 42 32 39 47 40 37 44 49 27 50 19 48 48 Note The above exploded view is for the purpose of parts disassembly and replacement The non numbered parts are not kept as standard service parts ...

Page 238: ...52 4 18 16 20 15 22 8 9 5 17 3 6 6 13 14 51 10 51 21 24 26 26 25 33 35 34 Note The above exploded view is for the purpose of parts disassembly and replacement The non numbered parts are not kept as standard service parts ...

Page 239: ...239 30 58 53 54 28 31 29 57 56 55 Note The above exploded view is for the purpose of parts disassembly and replacement The non numbered parts are not kept as standard service parts ...

Page 240: ... COMP EXPANSION VALVE 1 CWA43C2602 O 22 V COIL COMP 2 WAY VALVE 1 CWA43C2607 O 23 SENSOR COMP OUTDOOR AIR PIPE TEMP CN TH1 1 CWA50C2730 O 24 SENSOR COMP DEFROST TEMO CN TH2 1 CWA50C2577 O 25 SENSOR COMP DISHARGE TEMP CN DIS 1 CWA50C2576 O 26 SENSOR COMP EVA EXIT TEMP CN TH3 1 CWA50C3204 O 27 CABINET REAR PLATE COMPLETE 1 CWE02C1059 28 CONTROL BOARD CASING 1 CWH10K1049 29 TERMINAL BOARD ASS Y 1 CWA...

Page 241: ...VER BACK 1 CWD601075A 51 STRAINER 2 CWB111032 52 PRESSURE SWITCH 1 CWA101013 O 53 ELECTRO MAGNETIC SWITCH 1 K6C2AGA00002 O 54 ELECTRO MAGNETIC SWITCH 1 K6C4E8A00001 O 55 ACCESSORY COMPLETE 1 CWH82C2031 56 ACCESSORY CO DRAIN ELBOW 1 CWG87C900 57 REACTOR 3 G0C153J00009 O 58 PTC THERMISTORS 1 D4DDG1010001 O Note All parts are supplied from PAPAMY Malaysia Vendor Code 00029488 O marked parts are recom...

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