FAQs
81
Problem
Causes / Actions
HDMI
Sound is unusual
●
Set the sound setting of the connected equipment to “2ch L.PCM”.
●
Check the [HDMI1 / 2 Input] setting in the Sound Menu.
(p. 34)
●
If digital sound connection has a problem, select analogue sound connection.
(p. 77)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
●
Check the HDMI cable is connected properly.
(p. 68, 70)
●
Turn the TV and equipment off, then turn them on again.
●
Check an input signal from the equipment.
(p. 79)
●
Use equipment compliant with EIA/CEA-861/861D.
Network
Cannot connect to the
network
●
Check the LAN cable or Wireless LAN Adaptor is connected properly.
(p. 54)
●
Check the connections and settings.
(p. 54 - 56)
●
Check the network equipment and network environment.
●
The router may not be set to issue IP address automatically. If the network
administrator prefers to allocate an IP address, set an IP address manually.
(p. 55)
●
The router may be using MAC address filtering (security setting).
Confirm the MAC Address of this TV
(p. 36)
and set the router to use it.
Cannot select the file
during DLNA operations
●
Is media server of the connected equipment prepared?
(p. 53)
●
Check applicable data format.
(p. 74, 75)
Digital TV
Connecting devices such
as DTV recorder / PVR /
VCR etc that also require
an antenna connection to
the digital television
●
To maintain optimum antenna signal quality, use an ‘F’ type TV signal splitter
(as illustrated) when connecting two or more devices to the same antenna
socket.
TV
DTV Recorder / PVR / VCR
Out
In
‘F’ type Antenna Splitter
Antenna Socket
Wall Plate
RG6Q Fly Lead
RG6Q Fly Lead
RG6Q Fly Lead
●
Hint: Some degradation of the DTV signal may occur if you are connecting the
aerial through an external device (e.g. DVD Recorder or Set Top Box). In
this case it is better to use a splitter and connect the aerial directly to both
devices.
After digital TV tuning, (or
re-tuning) some or all DTV
channels are missing
●
Check to ensure your area is covered by DTV transmissions.
●
Check that the aerial and antenna cable are designed for DTV reception. If
you live within 5-10 km of DTV transmission towers, a combined VHF / UHF
Digital TV aerial should be adequate. Outside this area, separate VHF and UHF
aerials provide superior reception performance.
●
If you live in a unit or apartment, check to ensure the Master Antenna TV
(MATV) system is designed for analogue and DTV reception. Please consult
your body corporate.
Picture infrequently
pixelates on some or all
channels
●
Electrical interference caused by local or distant lighting storms, heavy rain,
high wind etc. may cause picture to break up and or audio to mute / distort
momentarily.
●
Impulse noise interference from an infrequently used electrical appliance, or a
passing vehicle or lawn mower with a “noisy” ignition system.
●
Older style antenna cabling, loose fitting/corroded wall socket connections /
terminals etc.