Frequently Asked
Questions
●
FAQs, etc.
69
Problem
Actions
Screen
Chaotic image, noisy
Set “P-NR” in the Picture Menu (to remove noise). (p. 28)
●
Check nearby electrical products
●
(fluorescent lamp, DECT phones, mobile phones, microwave, etc.).
No image can be displayed
Is “Contrast”, “Brightness” or “Colour” in the Picture Menu set to the
●
minimum? (p. 28)
Please also refer to “Neither image nor sound is produced” (p. 68).
●
Blurry or distorted image
(no sound or low volume)
Reset channels. (p. 36 and p. 37)
●
Please also refer to “Neither image nor sound is produced” (p. 68).
●
Unusual image is displayed
Turn the TV Off with Mains power On / Off switch, then turn it On
●
again.
If the problem persists, perform “Shipping Condition” (p. 46).
●
Sound
No sound is produced
Is “Sound mute” active? (p. 8)
●
Is the volume set to the minimum?
●
Is Speaker Selection (VIERA Link) set to “TV”?
●
Please also refer to “Neither image nor sound is produced” (p. 68).
●
Sound level is low
or sound is distorted
Sound signal reception may be deteriorated.
●
Set “NICAM” (p. 29) in the Sound Menu to “Off”. (Analogue only)
●
Please also refer to “Neither image nor sound is produced” (p. 68).
●
Digital Channel
No programmes shown on TV
Guide
Reset channels. (p. 36 and p. 37)
●
Check the digital transmission by contacting Digital UK on
●
08456 50 50 50 or at www.digitaluk.co.uk
Check the analogue broadcast (if still available in your area).
●
Consult an aerial engineer to check the alignment of your aerial.
●
Cannot find a channel
you have previously watched
The channel may broadcast for part of the day.
●
Check the channel in the TV Guide. (p. 18)
●
Channel position numbers may be changed by broadcasters.
●
Reset channels. (p. 36 and p. 37)
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