68
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer or Panasonic Customer Care
Centre for assistance. For details p. 76
Block noise, frozen or
disappearing image occurs
in digital mode / White spots
or shadow image (ghosting)
occurs in analogue mode /
Some channels cannot be
tuned
Check the position, direction and connection of
●
the aerial.
Check “Signal Condition” (p. 40). If “Signal
●
Quality” is displayed in red, the digital signal is
weak.
Check your postcode area is able to receive
●
the Freeview channels at
www.freeview.co.uk
Digital signals may be relatively low to
●
prevent interference with analogue signals
for the period of Digital Switchover. Check
the schedule of Digital Switchover at
www.
digitaluk.co.uk
Weather conditions will affect signal reception
●
(heavy rain, snow, etc.), in particular in poor
reception areas. Even during good weather,
high pressure can cause poor reception of
some channels.
Due to the digital reception technologies
●
involved, quality of the digital signals may be
relatively low in some cases, despite good
reception of analogue channels.
Turn the TV off with the Mains power On / Off
●
switch, and then on again.
If problem persists, consult your local dealer.
●
Neither image nor sound is
produced
Is the TV in AV mode?
●
Check the correct AV input mode is selected.
●
Check the mains lead is plugged into the
●
socket outlet.
Has the TV been turned On?
●
Check the Picture Menu (p. 28) and volume.
●
Check all required cables and connections are
●
firmly in place.
Auto aspect
Auto aspect is designed to provide you with the
●
best ratio to fill the screen. (p. 64)
Press the ASPECT button if you would like to
●
change the aspect ratio manually (p. 16).
S-Video / black and white picture
A black and white picture may be seen when the TV is
●
set to S-Video when the connected equipment is not.
Change the setting on the TV (p. 24).
Check that the output of the external equipment
●
matches the input of the TV. If the output of the external
equipment is set to S-Video, the TV must also be set to
S-Video (p. 24).
Input mode, i.e. EC/AV1 remains
on the screen
Press the
●
button to clear this message.
Press again to redisplay.
Q-Link function does not work
Confirm SCART cable and connection.
●
Also set “AV1 / AV2 out” in the Setup Menu (p. 30).
“VIERA Link” function does
not work and an error message
appears
Confirm the connection. (p. 54 and p. 55)
●
Turn the connected equipment on and then switch the
●
TV on. (p. 57)
Recording does not start
immediately
Check the settings of the recorder. For details, read the
●
manual of the recorder.
Contrast is reduced
Contrast is lowered in the following conditions without
●
any user operation for a few minutes:
no signal in DVB or AV mode
•
selection of a locked channel
•
selection of a invalid channel
•
selection of a radio channel
•
displayed menu
•
digital teletext (no video contents)
•
thumbnail or still picture in SD Card mode
•
