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FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow images (noise)
Check the position, direction, and
●
connection of the aerial.
Neither image nor sound is
produced
Is the TV in “AV mode”?
●
Is the mains lead plugged into the
●
socket outlet?
Is the TV turned On?
●
Check Picture Menu (p. 24) and
●
volume.
Check all required cables and
●
connections are firmly in place.
An error message appears
Follow the message’s instructions.
●
If the problem persists, contact your
●
local Panasonic dealer.
“VIERA Link” function
does not work and an error
message appears
Confirm the connection.
●
Turn the connected equipment on and
●
then switch the TV on. (p. 53)
The LCD panel moves slightly when it is
pushed with a finger
Clattered sound might be heard
There are some looseness around the panel to
●
prevent the damage to the panel.
The panel might move slightly when it is pushed
with a finger, and clattered sound might be heard.
This is not a malfunction.
There may be red spots, blue spots, green
spots and black spots on the screen
This is a characteristic of liquid crystal panels and
●
is not a problem. The liquid crystal panel is built
with very high precision technology giving you fine
picture details.
Occasionally, a few non-active pixels may appear
on the screen as a fixed point of red, green, blue or
black.
Please note this does not affect the performance of
your LCD, and it is not a quality problem.
