48
49
FAQs, etc.
Limited W
arranty (for Canada)
Customer Services Directory (for U.S.A.)
Customer Services Directory
(for U.S.A.)
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center;
purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web
Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-888-211-PANA (7262)
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
■
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Instruction Books on line for all Panasonic Products by visiting our Web
Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South,
Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
■
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
Limited Warranty
(for Canada)
Panasonic Canada Inc.
PANASONIC PRODUCT - LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to
remedy any such defect for a period as stated below from the date of original purchase.
In-home Service will be carried out only to locations accessible by roads and within 50 km of an authorized
Panasonic service facility.
LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to any product which has been improperly
installed, subjected to usage for which the product was not designed, misused or abused, damaged during shipping,
or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor
does it cover any product which is used commercially. Dry cell batteries are also excluded from coverage under this
warranty.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original
purchase is required before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL
DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable.
In-home service requires clear, complete and easy access to the product by the Authorized Servicentre and does not
include removal or re-installation of an installed product. If removal is required to service the product, it will be at the
discretion of the Servicentre and in no event will Panasonic Canada Inc. or the Servicentre be liable for any special,
indirect or consequential damages.
WARRANTY SERVICE
For product operation and information assistance,
please contact:
Our Customer Care Centre:
1-800 #:
1-866-330-0014
link:
www.vieraconcierge.ca
FOR PRODUCT REPAIRS,
please contact Viera Customer Care Agent using the above contact info.
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in the original carton.
Include details of the defect claimed, and proof of date of original purchase.
Plasma TV / Monitor
In-home service
One (1) year, parts (including Plasma Panel) and labour.
LCD TV (26 in & over)
In-home service
One (1) year, parts (including LCD Panel) and labour.
