113
Pr
oblem Solving
Information Code
When an anomaly occurs, the display may show one of the Information Codes listed below. These will help you to identify
and correct the problem.
Info.
Code
Meaning
Possible Action
Page
030
Document is misfeeding.
1. Reload the document properly.
2. Remove the document jam.
3. Adjust Original Guide.
--
031
Document is too long, or jammed.
Document length exceeds 39.4 inches (1 meter) in
"Normal", and "Fine" mode only. The length limitation
for "Super Fine" and "600 dpi" mode, is subject to the
available Memory size.
600 dpi
(Max. Length is 24 inches (600 mm))
1. Reload the document properly.
2. Remove the document jam.
3. Use proper size document(s).
--
061
ADF Cover is open.
Close the ADF Cover.
--
212
Communication error occurred while receiving or
transmitting.
Check with the other party.
--
400
During initial handshake, receiving station did not
respond, or communication error occurred.
1. Check with the other party.
2. Reload the document, and send again.
--
402
During initial handshake, communication error
occurred.
Reload the document, and send again.
--
403
No polling capability at the remote side.
Ask remote side to set "POLLED=ON".
--
404/405 During initial handshake, communication error
occurred.
Reload the document, and send again.
--
407
No confirmation from the receiving station for the
previous page sent.
Wait a few minutes, and send again.
--
408/409 Remote side confirmation of previous page is illegible. Wait a few minutes, and send again.
--
410
Communication aborted by the transmitting side.
Check with the other party.
--
411
Polling password does not match.
Check the polling password.
--
412
No data from the transmitting side.
Check with the other party.
--
414
Polling password does not match.
Check the polling password.
--
415
Polling transmission error.
Check the polling password.
--
416/417 Received data has too many errors.
Check with the other party.
--
420/421 Machine goes to receiving mode, but receives no
command from the transmitting side.
1. Remote side misdial.
2. Check with the other party.
--
427
Interface is incompatible.
Check with the other party.
--
434
Communication error occurred while receiving, or
transmitting.
Check with the other party.
--
459
Communication error occurred while receiving.
Check with the other party.
--
436/490 Received data has too many errors.
Check with the other party.
--
494
Communication error occurred while receiving.
Check with the other party.
--
495
Telephone line disconnected.
Check with the other party.
--
501/502/
503/504
Communication error occurred using the internal V.34
Modem.
Check with the other party.
--
505
Polling trasnmission error.
1. Check with the other party.
2. Check the polling setting.
--
Continued on the next page...