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Frequently Asked
Questions
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FAQs, etc.
87
Problem
Actions
Digital Channel
Due to the digital reception technologies involved, quality of the digital signals may be relatively low in
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some cases, despite good reception of analogue channels.
Interference or
frozen / disappearing image in
DVB mode
Check “Signal Condition” (p. 43).
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If “Signal Quality” or “Signal Strength” are displayed in red, the
signal is weak.
Check aerial, cable or dish. If problem persists, consult your local
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dealer.
Weather conditions will affect signal reception (heavy rain, snow,
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etc.), in particular in poor reception areas. Even during good weather
the high pressure can cause poor reception of some channels.
Remove the mains plug of the Tuner Box from the wall socket and
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connect it again to turn it On.
Some channels
cannot be tuned
Check the aerial, cable or dish.
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Consult your local dealer.
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DVB-S Auto Setup cannot be
done completely
Check connections and dish alignment. (p. 12)
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If the problem persists, consult your local dealer.
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HDMI
Sound is unusual
Set the sound setting of the connected equipment to
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“2ch L.PCM”.
Check the “HDMI1 / 4 Input” setting in the Sound Menu. (p. 31)
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If digital sound connection has a problem, select analogue sound
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connection. (p. 83)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
Check the HDMI cable is connected properly. (p. 76)
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Turn the TV and equipment Off, then turn them On again.
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Check an input signal from the equipment. (p. 84)
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Use an equipment compliant with EIA/CEA-861/861B.
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