66
Problem
Actions
Screen
Chaotic image, noisy
Set “P-NR” in the Picture Menu (to remove noise). (p. 30)
Check nearby electrical products
(fluorescent lamp, DECT phones, mobile phones, microwaves, etc.).
No image can be displayed
Is “Colour” or “Contrast” in the Picture Menu set to the minimum? (p. 30)
Please also refer to “Neither image nor sound is produced” (p. 65)
Blurry or distorted image
(no sound or low volume)
Reset channels. (p. 34 and p. 35)
Please also refer to “Neither image nor sound is produced” (p. 65)
Unusual image is displayed
Turn the TV Off with Mains power On / Off switch, then turn it On again.
If the problem persists, perform “Shipping Condition” (p. 41).
Sound
No sound is produced
Is “Sound mute” active? (p. 9)
Is the volume set to the minimum?
Please also refer to “Neither image nor sound is produced” (p. 65)
Sound level is low
or sound is distorted
Sound signal reception may be deteriorated.
Set “NICAM” (p. 31) in the Sound Menu to “Off”. (Analogue only)
Please also refer to “Neither image nor sound is produced” (p. 65)
Digital Channel
Due to the digital reception technologies involved, quality of the digital signals may be relatively low in
some cases, despite good reception of analogue channels.
Interference or
frozen / disappearing
image in DVB mode
Check “Signal Condition” (p. 36).
If “Signal Quality” or “Signal Strength” are displayed in red, the
signal is weak.
Check the aerial.
Check your postcode area is able to receive the freeview channels
at
www.freeview.co.uk
Digital signals may be relatively low to prevent interference with
analogue signals for the period of Digital Switchover. Check the
plan of Digital Switchover at
www.digitaluk.co.uk
Weather conditions will affect signal reception (heavy rain, snow,
etc.), in particular in poor reception areas. Even during good
weather the high pressure can cause poor reception of some
channels.
Turn the TV off with the Mains power On / Off switch, then turn it On
again.
Reset channels. (p. 34 and p. 35)
Some channels cannot be tuned
Check the aerial.
Cannot find a channel
you have previously watched
The channel may broadcast for part of the day.
Check the channel in the TV Guide. (p. 18 and p. 19)
Channel position numbers may be changed by broadcasters.
Reset channels. (p. 34 and p. 35)
FAQs
HDMI
Sound is unusual
Set the sound setting of the connected equipment to “2ch L.PCM”.
Check the “HDMI1 / 3 Input” setting in the Sound Menu. (p. 31)
If digital sound connection has a problem, select analogue sound
connection. (p. 62)
Pictures from external equipment
are unusual when the equipment
is connected via HDMI
Check the HDMI cable is connected properly. (p. 58)
Turn the TV and equipment Off, then turn them On again. (p. 53)
Check an input signal from the equipment. (p. 60)
Use an equipment compliant with EIA/CEA-861/861B.
