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Troubleshooting & Tips

TV will not turn on

Make sure the power cord is plugged in securely to  a 

wall outlet. Press the Power button on the TV. 

Poor picture

•  Check if you have correctly tuned the TV.
•  Low signal level can cause picture distortion. Please 

check antenna connections.

•  Check if you have entered the correct channel 

frequency if you have performed manual tuning. 

No picture

•  TV is not receiving any signal. Make sure the correct 

source has been selected.

•  Is the antenna connected properly? 
•  Is the antenna cable damaged? 
•  Are suitable plugs used to connect the antenna? 
•  If you are in doubt, consult your dealer.

No sound

•  Check if the TV sound is muted. Press the 

Mute

 

button or  increase the volume to check.

•  Sound may be coming from only one speaker. Check 

the balance settings from Sound menu.

Remote control - no operation

•  The batteries may be exhausted. Replace the 

batteries. 

•  The batteries maybe inserted incorrectly. Refer to 

the section “Inserting the Batteries into the Remote”. 

No signal on an input source

•  It is possible that no device is connected.
•  Check the AV cables and connections from your 

device.

•  Check the device is switched on.

The Image is not centered in VGA source

To have your TV automatically center the image, enter 

the 

PC Position

 menu in 

Picture

 menu, highlight 

Autoposition

 and press 

OK

. Wait for it to finish. In 

order to set the position of the image manually you 

can use 

H

 

Position

 and 

V

 

Position

 options. Select 

the desired option and use Left and Right directional 

buttons on the remote to set.

PC Input Typical Display Modes

The following table is an illustration of some of the 

typical video display modes. Your TV may not support 

all resolutions.

Index

Resolution

Frequency

1

640x480

60Hz

2

640x480

75Hz

3

800x600

56Hz

4

800x600

60Hz

5

800x600

72Hz

6

800x600

75Hz

Index

Resolution

Frequency

7

1024x768

60Hz

8

1024x768

70Hz

9

1024x768

75Hz

10

1152x864

75Hz

11

1280x768

60Hz

12

1360x768

60Hz

13

1280x960

60Hz

14

1280x1024

60Hz

15

1280x1024

75Hz

16

1400x1050

60Hz

17

1440x900

60Hz

18

1440x900

75Hz

19

1920x1080

60Hz

AV and HDMI Signal Compatibility

Source

Supported Signals

Available

Back AV

PAL

O

SECAM

O

NTSC4.43

O

NTSC3.58

O

YPbPr 

480i, 480p

60Hz

O

576i, 576p

50Hz

O

720p

50Hz,60Hz

O

1080i

50Hz,60Hz

O

HDMI

480i, 480p

60Hz

O

576i, 576p

50Hz

O

720p

50Hz,60Hz

O

1080i

50Hz,60Hz

O

1080p

24Hz, 25Hz, 

30Hz, 50Hz, 

60Hz

O

(X: Not Available, O: Available)

In some cases a signal on the TV may not be displayed 

properly. The problem may be an inconsistency with 

standards from the source equipment (DVD, Set-top 

box, etc. ). If you do experience such a problem please 

contact your dealer and also the manufacturer of the 

source equipment.

Summary of Contents for TX-39GS352B

Page 1: ...TX 39GS352B LED TV You can find instructions for your TV s features in the E Manual To access the E Manual enter Settings menu select Manuals and press OK For quick access press Home Menu button and then Info button e MANUAL ...

Page 2: ...a Playback via USB Input 14 Media Browser 14 CEC 15 Settings Menu Contents 16 General TV Operation 21 Using the Channel List 21 Configuring Parental Settings 21 Electronic Programme Guide 21 Teletext Services where available 22 MHEG Teletext 22 BBC Red Button RB 22 Software Upgrade 22 Troubleshooting Tips 23 PC Input Typical Display Modes 23 AV and HDMI Signal Compatibility 23 Supported File Forma...

Page 3: ... other cords When damaged it must be replaced this should only be done by qualified personnel Do not expose the TV to dripping or splashing of liquids and do not place objects filled with liquids such as vases cups etc on or over the TV e g on shelves above the unit Do not expose the TV to direct sunlight or do not place open flames such as lit candles on the top of or near the TV Do not place any...

Page 4: ... through other apparatus with a connection to protective earthing and to a television distribution system using coaxial cable may in some circumstances create a fire hazard Connection to a television distribution system has therefore to be provided through a device providing electrical isolation below a certain frequency range galvanic isolator WALL MOUNTING WARNINGS Read the instructions before m...

Page 5: ... 1 First clean the dust from the surface 2 Dampen a soft cloth with clean water or diluted neutral detergent 1 part detergent to 100 parts water 3 Wring out the cloth firmly Please note do not let liquid enter the TV inside as it may lead to product failure 4 Carefully wipe moisten and wipe away the stubborn dirt 5 Finally wipe away all the moisture Caution Do not use a hard cloth or rub the surfa...

Page 6: ...n use please switch off or disconnect the TV from the mains plug This will also reduce energy consumption Features Remote controlled colour TV Fully integrated digital terrestrial cable TV DVB T T2 C HDMI inputs to connect other devices with HDMI sockets USB input OSD menu system Back AV inputs for external devices such as DVD Players PVR video games etc Stereo sound system Teletext Headphone conn...

Page 7: ...le and press OK the TV will remain on and the function will be cancelled You can enable this function again by changing the setting of the Auto TV OFF option from the Settings System More menu TV Control Switch Operation 1 Up direction 2 Down direction 3 Volume Info Sources List selection and Standby On switch The Control button allows you to control the Volume Programme Source and Standby On func...

Page 8: ...hed press OK Anew timer will be created To edit a previously created timer highlight that timer select the Edit Selected Timer tab and press OK Change the sub menu options as desired and press OK to save your settings To cancel an already set timer highlight that timer select Delete Selected Timer tab and press OK A confirmation message will be displayed Highlight Yes and press OK to proceed The t...

Page 9: ...cess technologies Content owners may require you to upgrade PlayReady to access their content If you decline an upgrade you will not be able to access content that requires the upgrade The CI Plus Logo is a trademark of CI Plus LLP This product is protected by certain intellectual property rights of Microsoft Corporation Use or distribution of such technology outside of this product is prohibited ...

Page 10: ...ded directly by Panasonic UK It couldn t be simpler Also available through our Internet is direct shopping for a wide range of finished products Take a browse on our website for further details Specification TV Broadcasting PAL BG I DK SECAM BG DK Receiving Channels VHF BAND I III UHF BAND U HYPERBAND Digital Reception Fully integrated digital terrestrial cable TV DVB T C DVB T2 compliant Number o...

Page 11: ...s recommended that user checks with local authorities for the current status of their national reg ulations for both 2 4 GHz and 5 GHz wireless LAN s Standard IEEE 802 11 a b g n Host Interface USB 2 0 Security WEP 64 128 WPA WPA2 TKIP AES WAPI Notice DVB Data broadcasting IPTV functions This TV is designed to meet the standards as of August 2017 of DVB T T2 MPEG2 MPEG4 AVC H 264 and HEVC H 265 di...

Page 12: ...13 Rewind Moves frames backwards in media such as movies 14 Stop Stops the media being played 15 Play Starts to play selected media 16 Pause Pauses the media being played 17 No function 18 Fast Forward Moves frames forward in media such as movies 19 Text Displays teletext where available press again to superimpose the teletext over a normal broadcast picture mix 20 Programme Programme up down Page...

Page 13: ...PC audio cable for audio connection When using the wall mounting kit available from a third party in the market if not supplied we recommend that you plug all your cables into the back of the TV before mounting on the wall Insert or remove the CI module only when the TV is SWITCHED OFF You should refer to the module instruction manual for details of the settings The Each USB input of your TV suppo...

Page 14: ...displayed If you have any questions complaints or comments regarding this privacy policy or its enforcement please contact by email at smarttvsecurity vosshub com Highlight Next and press OK button on the remote control to continue and the Network Internet Settings menu will be displayed Please refer to Connectivity section to configure a wired or a wireless connection If you want your TV to consu...

Page 15: ... to connect a USB hard disk Note When viewing image files the Media Browser menu can only display 1000 image files stored on the connected USB device Media Browser You can play back music and movie files and display photo files stored on a USB storage device by connecting it to your TV Connect a USB storage device to one of the USB inputs located on the side of the TV After connecting a USB storag...

Page 16: ... The TV supports ARC Audio Return Channel This feature is an audio link meant to replace other cables between the TV and an audio system A V receiver or speaker system When ARC is active the TV does not mute its other audio outputs automatically You will need to decrease TV volume to zero manually if you wish to hear the ARC audio only same as optical or co axial digital audio outputs If you want ...

Page 17: ...tion may be available depending on the Picture Zoom setting Highlight and press OK then use directional buttons to shift the picture upwards or downwards Film Mode Filmsarerecordedatadifferentnumberofframespersecondtonormaltelevisionprogrammes Turn this feature on when you are watching films to see the fast motion scenes clearly Skin Tone Skin tone can be changed between 5 and 5 Colour Shift Adjus...

Page 18: ...ease note that compared to Normal mode Night mode provides more aggressive dynamic compression control which is suitable for silent environments Headphone Lineout When you connect an external amplifier to your TV using the headphone jack you can select this option as Lineout If you have connected headphones to the TV set this option as Headphone Please ensure before using headphones that this menu...

Page 19: ...ct broadcast entry Network channel scan Searches for the linked channels in the broadcast system D Aerial Searches for aerial network channels D Cable Searches for cable network channels Analogue fine tune You can use this setting for fine tuning analogue channels This feature is not available if no analogue channels are stored and if currently watched channel is not an analogue channel Installati...

Page 20: ... information on the Netflix website https help netflix com en node 13444 When you start to stream video content via the internet the quality of your connection will be analysed and the full HD or 4K quality may take a short time to be realised or in the event of a slow connection not be possible You should check your internet capabilities with your internet provider if you are at all unsure More D...

Page 21: ...s Left or Right button to enable or disable the feature Speakers To hear the TV audio from the connected compatible audio device set as Amplifier You can use the remote control of the TV to control the volume of the audio device Show All Cookies Displays all saved cookies Delete All Coo kies Deletes all saved cookies OSS Displays Open Source Software license information These features may not be a...

Page 22: ...ture may not be available depending on the model of your TV and the selected country in the First Time Installation Set PIN Defines a new PIN number Default CICAM PIN This option will appear as greyed out if no CI module is inserted into the CI slot of the TV You can change the default PIN of the CI CAM using this option Note Default PIN could have been set to 0000 or 1234 If you have defined the ...

Page 23: ...text information Operate it with the coloured buttons cursor buttons and the OK button The operation method may differ depending on the contents of the digital teletext Follow the instructions displayed on the digital teletext screen When the Text button is pressed again the TV returns to television broadcast MHEG Teletext With digital terrestrial broadcasting DVB T in addition to pictures and sou...

Page 24: ...the image enter the PC Position menu in Picture menu highlight Autoposition and press OK Wait for it to finish In order to set the position of the image manually you can use H Position and V Position options Select the desired option and use Left and Right directional buttons on the remote to set PC Input Typical Display Modes The following table is an illustration of some of the typical video dis...

Page 25: ...V3 VC1 rm rmvb RV30 RV40 webm VP9 VP8 mp4 mov 3gpp 3gp MPEG transport stream ts trp tp mkv HEVC H 265 Picture File Formats Extension Specification Resolution width x height jpg jpeg Baseline 8192 x 8192 Progressive 3000 x 3000 bmp RGB 1 4 8 16 24 32 bit 8192 x 8192 RLE 4 8 bit gif 87a 89a Only 1 picture at animation format png Grayscale 24 32 bit per pixel Interlace format Progressive tiff tif Tag...

Page 26: ...on mkv VOBSub mkv ASS SSA TEXT dat mpg mpeg vob DVD Subtitle mp4 DVD Subtitle TEXT Supported DVI Resolutions When connecting devices to your TV s connectors by using DVI converter cable DVI to HDMI cable not supplied you can refer to the following resolution information 56Hz 60Hz 66Hz 70Hz 72Hz 75Hz 640x400 x 640x480 x x x x 800x600 x x x x x 832x624 x 1024x768 x x x x x 1152x864 x x x 1152x870 x ...

Page 27: ... DNS settings of the TV Highlight the desired one and press Left or Right button to change the setting from Automatic to Manual Now you can enter the Manual IP and or Manual DNS values Select the related item in the drop down menu and enter the new values using the numeric buttons of the remote Highlight Save and press the OK button to save settings when complete Wireless Connectivity To Connect t...

Page 28: ...you can connect it to your TV via a router in order to access the content in your device For this your mobile device must have an appropriate sharing software Connect your TV to your router following the steps mentioned in the sections above Afterwards connect your mobile device to the router and then activate the sharing software on your mobile device Then select files that you want to share with...

Page 29: ... address a unique identifier number of your PC or modem has been permanently registered it is possible that your TV might not connect to the internet In such a case the MAC address is authenticated each time when you connect to the internet This is a precaution against unauthorized access Since your TV has its own MAC address your internet service provider cannot validate the MAC address of your T...

Page 30: ...sed and played back directly from the TV Guide Refer to the section Electronic Programme Guide for more information Requirements The Freeview Play services may only be used if the following requirements are fulfilled Connecting the TV to the internet Aminimum broad band speed of 2Mbps is required for proper operation of catch up and on demand services Agreeing to the terms and conditions of Freevi...

Page 31: ... red button icon mode or full UI mode the following scenarios can occur The application can continue running The application can be terminated The application can be terminated and another autostart red button application can be launched HbbTV allows the applications to be retrieved both from broadband or broadcast The broadcaster may enable both ways or one of them If the platform does not have a...

Page 32: ...e terminal which is marked with the letter E or by the earth symbol or coloured green or green and yellow The wire which is coloured blue or black must be connected to the terminal which is marked with the letter N or coloured Black The wire which is coloured brown or red must be connected to the terminal which is marked with the letter L or coloured Red For continued protection against risk of fi...

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