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Troubleshooting

Appendix

Contrat de licence d’usage limité

Le(s) logiciel(s) (les “Logiciels”) fournis avec ce produit Panasonic

®

 (le “Produit”) sont exclusivement concédés en 

licence à l’utilisateur ultime (“vous”), et ils ne peuvent être utilisés que conformément aux clauses contractuelles 
cidessous. En utilisant les logiciels, vous vous engagez de manière définitive à respecter les termes, clauses et 
conditions des présentes.

Matsushita Electric Industrial Co., Ltd. (“MEI”) a mis au point ou obtenu les Logiciels et vous en concède l’utilisation par 
les présentes. Vous assumez l’entière responsabilité du choix de ce Produit (y compris des Logiciels associés) pour 
obtenir les résultats escomptés, ainsi que de l’installation, de l’utilisation et des résultats obtenus.

Licence

A. MEI vous octroie par les présentes le droit et la licence personnels, non cessibles et non exclusifs d’utiliser les 

Logiciels conformément aux termes, clauses et conditions de ce contrat. Vous reconnaissez ne recevoir qu’un droit 
limité d’utiliser les Logiciels et la documentation les accompagnant et vous vous engagez à n’obtenir aucun droit de 
titre, propriété ni aucun autre droit vis-à-vis des Logiciels et de la documentation les accompagnant ni vis-à-vis des 
algorithmes, concepts, dessins, configurations et idées représentés par ou incorporés dans les Logiciels et la 
documentation les accompagnant, dont les titres, propriété et droits resteront tous à MEI ou à leurs propriétaires.

B. Vous ne pouvez utiliser les Logiciels que sur le Produit unique qui est accompagné par les Logiciels.
C. Vous et vos employés ou agents êtes requis de protéger la confidentialité des Logiciels. Vous ne pouvez ni 

distribuer ni mettre les Logiciels et la documentation les accompagnant à la disposition d’un tiers, par partage de 
temps ou de quelque autre manière que ce soit, sans l’autorisation écrite préalable de MEI.

D. Vous ne pouvez ni copier ni reproduire ni permettre la copie ni la reproduction des Logiciels ni de la documentation 

les accompagnant pour quelque fin que ce soit, à l’exception d’une (1) copie des Logiciels à des fins de sauvegarde 
uniquement pour soutenir votre utilisation des Logiciels sur le Produit unique qui est accompagné par les Logiciels. 
Vous ne pouvez ni modifier ni tenter de modifier les Logiciels.

E. Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu’en rapport avec votre cession du 

Produit unique qui est accompagné par les Logiciels à cette autre partie. Au moment de cette cession, vous devez 
céder également toutes les copies, que ce soit sous forme imprimée ou lisible par la machine, de tous les Logiciels 
ainsi que de la documentation les accompagnant, à la même partie ou détruire les copies non cédées.

F. Vous ne pouvez retirer aucune marque de droits d’auteur, marque de commerce ou autre ni aucune identification de 

produit des Logiciels et vous devez reproduire et inclure toutes ces notices ou identifications de produit sur toutes 
les copies des Logiciels.

Vous ne pouvez assembler en sens inverse, compiler en sens inverse ni retracer les Logiciels ni aucune de leurs 
copies, de façon électronique ou mécanique, en tout ou en partie.

Vous ne pouvez utiliser, copier, modifier, altérer ni céder les Logiciels ni aucune de leurs copies, en tout ou en partie, à 
l’exception de ce qui est expressément stipulé dans ce contrat.

Si vous cédez la possession de toute copie ou de tout Logiciel à une autre partie, à l’exception de ce qui est autorisé au 
paragraphe E ci-dessus, votre licence est automatiquement résiliée.

Termes, clauses et conditions

Cette licence n’est effective que pour la durée de possession ou de crédit-bail du Produit, à moins d’une résiliation 
antérieure. Vous pouvez résilier cette licence à tout moment en détruisant, à vos frais, les Logiciels et la documentation 
les accompagnant avec toutes leurs copies, sous quelque forme que ce soit. Cette licence sera également résiliée, 
avec application immédiate, si les conditions de résiliation définies ailleurs dans ce contrat se sont réalisées ou si vous 
ne respectez pas les termes, clauses et conditions qui y sont contenues. Au moment de la résiliation, vous acceptez de 
détruire, à vos frais, les Logiciels et la documentation les accompagnant avec toutes leurs copies, sous quelque forme 
que ce soit.

Vous reconnaissez avoir lu ce contrat, en avoir compris toute la substance et avoir accepté de respecter ses termes, 
clauses et conditions. Vous reconnaissez en outre qu’ils sont la description complète et exclusive du contrat conclu 
entre nous, contrat qui remplace et annule toute proposition ou contrat précédent, écrit ou oral, et toute autre 
communication entre nous, relativement à l’objet du présent contrat.

Summary of Contents for Toughbook CF-W5MWEZAJM

Page 1: ...on of Parts 11 First time Operation 13 On screen Manual 17 Handling and Maintenance 18 Expanding Memory 20 Hard Disk Backup Restore Function 22 Hard Disk Data Erase Utility 23 Reinstalling Software 24 Troubleshooting Basic Error Code Message 26 Hardware Diagnostics 30 LIMITED USE LICENSE AGREEMENT 32 Specifications 34 LIMITED WARRANTY 37 For further information about the com puter you can refer to...

Page 2: ... reproduced in any form without the prior written permission of Matsushita Electric Industrial Co Ltd No patent liability is assumed with respect to the use of the information contained herein 2007 Matsushita Electric Industrial Co Ltd All Rights Reserved Disclaimer Computer specifications and manuals are subject to change without notice Matsushita Electric Industrial Co Ltd assumes no liability f...

Page 3: ...to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite sys tems High power radars are allocated as primary users of the 5 25 to 5 35 GHz and 5 65 to 5 85 GHz bands These radar stations can cause interference with and or dam age this product 25 M 2 1 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This de...

Page 4: ... of the product Panasonic assumes no liability for customer failure to comply with these precautions When in a hospital or other health care facility observe the restrictions on the use of mobiles Switch Personal Computer or Handheld Computer incorporating Wireless WAN off if instructed to do so by the guidelines posted in sensitive areas Medical equipment may be sensitive to RF energy The operati...

Page 5: ...ut should contact the appropriate elec tric inspection authority or electrician as appropriate NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of th...

Page 6: ... the bottom of the computer Declaration of Conformity DoC Hereby we declare that this Personal Computer is in compliance with the essential requirements and other relevant provisions of the Directive 1999 5 EC Hint If you want to get a copy of the original DoC of our products which relates to the R TTE please con tact our web address http www doc panasonic de Contact Panasonic Services Europe A Di...

Page 7: ...y emitted by wireless devices like for example mobile phones Because this product operates within the guidelines found in radio frequency safety standards and recommenda tions we believe this product is safe for use by consum ers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually...

Page 8: ... Continuing to use this product while any of the above con ditions are present may result in fire or electric shock If a malfunction occurs immediately turn the power off and unplug the AC plug and then remove the battery pack Then contact your technical support office Do Not Touch This Product and Cable When It Starts Thundering Electric shock may result Do Not Connect the AC Adaptor to a Power S...

Page 9: ...irect sunlight may deform the cabinet and or cause trouble in the internal parts Continued use in such a resulting condition may lead to short circuiting or insulation defects etc which may in turn lead to a fire or electric shocks Hold the Plug When Unplugging the AC Plug Pulling on the cord may damage the cord resulting in a fire or electric shock Do Not Move This Product While the AC Plug Is Co...

Page 10: ...nts overcharging of the battery by recharging only when the remaining power is less than approx 95 when Economy Mode ECO is enabled 75 of capacity The battery pack is not charged when the computer is first purchased Be sure to charge it before using it for the first time When the AC adaptor is connected to the computer charging begins automatically Should the battery leak and the fluid get into yo...

Page 11: ...pen switch position of the arrow to ensure that the cover is locked G LCD H Speaker I LAN Port If the Mini Port Replicator is connected to the computer connect the LAN cable to the LAN port on the Mini Port Replicator You cannot use the LAN port on the com puter Reference Manual LAN J Modem Port Be sure to use the included modem telephone cable and insert the ferrite core side of modem telephone c...

Page 12: ...ccessed Blinking green Drive power is on and the drive is being accessed H Microphone Jack Use a condenser microphone If you use other types of microphones audio input may not be possible or malfunctions may occur To output microphone audio from the internal speakers A Right click on the notification area and click Playback Devices B Click Speakers Properties Levels C In Input Monitor click so it ...

Page 13: ... computer Do not touch the terminals of the battery pack and the computer Doing so can make the terminals dirty or damaged and may cause malfunction of the battery pack and the computer A Press and hold the latch B located at the front Be careful not to press the SIM card slot cover C by mistake B Lift open the display CAUTION Do not open the display wider than necessary 140 or more and do not app...

Page 14: ...PT9 You can change the user name password image and security setting after setup of Windows Remember your password If you forget the password you cannot use the Win dows Creating a password reset disk beforehand is recommended Reference Manual CD DVD Drive NOTE PC Information Viewer This computer periodically records the management information including the hard disk information such as number of ...

Page 15: ...nk space in the step D and click New Simple Volume F Follow the on screen instructions to make the settings and click Finish Wait until formatting is completed NOTE You can create an additional partition using remaining unallocated space or newly creating unallocated space To delete a partition right click the partition and click Delete Volume in the step C You can select the Classic view of Contr...

Page 16: ...t audio does not sound To remedy it reinstall the sound driver in the following procedure A Click Start Control Panel Uninstall a program B Click SigmaTel Audio and click Uninstall A standard user needs to enter an administrator password Follow the on screen instructions to remove the sound driver C Click Start and input c util drivers sound in Start Search and press Enter D Right click setup in s...

Page 17: ...e optimum condition to obtain longer operation time To access the Important Tips Double click on the desktop Alternatively click Start All Programs Panasonic On Line Manuals Important Tips NOTE When Adobe Reader update notice is displayed we recommend you follow the on screen procedure and update See http www adobe com for the latest version of Adobe Reader Contents Read Me First Using the Touch P...

Page 18: ... s instructions When carrying a spare battery put it in a plastic bag to protect its terminals This computer contains a magnet and magnetic products at the locations circled in the illustration at right Avoid leaving metallic object or magnetic media in contact with these areas The touch pad is designed to be used with a finger tip Do not place any object on its sur face and do not press down stro...

Page 19: ...t Computrace R BIOS Module and set to Enable 4 At the confirmation message select Execute and press Enter 5 At the reconfirmation message select Execute and press Enter 6 Press F10 At the confirmation message select Yes and press Enter The computer restarts To clean the LCD panel and touch pad Wipe lightly with a gauze or other dry soft cloth To clean areas other than the LCD panel and touch pad W...

Page 20: ...ernal components insert objects other than the module or allow foreign particles to enter Doing so has been known to cause damage fire or electric shock Matsushita Electric Industrial Co Ltd will bear no responsibility whatsoever for failures or damage caused by the use of non recommended RAM modules or by incorrect installation or removal of such RAM modules Before installing a RAM module confirm...

Page 21: ...y and will return after locking If it is hard to press down the RAM module do not try forcibly but check the module s direction 4 Set the cover and battery pack back NOTE If the RAM module is recognized correctly the total size of this computer s memory and RAM module memory is dis played on the Information menu of the Setup Utility If the RAM module is not recognized turn off the computer and ins...

Page 22: ...ntil restoration is complete 1 Turn on the computer and when Panasonic boot screen disappears press and hold F8 If Enter Password is displayed during the following procedure input the Supervisor Password or the User Password 2 Release your finger when Advanced Boot Options is displayed 3 Press to select Repair Your Computer and press Enter System Recovery Options appears 4 Select the keyboard layo...

Page 23: ...t the Boot menu then select USB CDD and press F6 until USB CDD is at the top of Boot priority order 4 Set the Product Recovery DVD ROM into the CD DVD drive When the disc cover does not open A Press F10 At the confirmation message select Yes and press Enter The computer will restart B Press F2 while Panasonic boot screen is displayed C Set the Product Recovery DVD ROM 5 Press F10 At the confirmati...

Page 24: ... C Set the Product Recovery DVD ROM 5 Press F10 At the confirmation message select Yes and press Enter The computer will restart 6 Click Reinstall Windows and click Next The License Agreement screen appears 7 Click Yes I agree to the provisions above and wish to continue and click Next 8 Select the settings and click Next Reinstall Windows to the whole Hard Disk to factory default You will have a ...

Page 25: ...etup Utility settings excluding the password s will return to the default values 13 Press F10 At the confirmation message select Yes and press Enter The Setup Utility will close and the computer will restart 14 Perform the first time operation page 14 15 Start the Setup Utility and change the settings as necessary 16 Perform Windows Update ...

Page 26: ...ns 1 Supervisor Password or User Password set with the Setup Utility Press F9 in the Setup Utility page 29 To start the Setup Utility to return the Setup Utility settings excluding the passwords to the default values Start the Setup Utility and make the settings again There is a beep sound and either Extended RAM Mod ule Failed or Standard RAM Failed appears If Extended RAM Module Failed appears t...

Page 27: ...ght click Local Disk C and click Properties C Click Tools Check Now A standard user needs to enter an administrator password D Select the option in Check disk options and click Start Start the computer in Safe Mode and check the error details page 26 Windows does not start up Shutting Down Windows does not shut down Remove all peripheral devices Wait one or two minutes It is not a malfunction Pass...

Page 28: ...ly Restart the computer by using the keyboard Press and press three times and press to select Restart and press Enter If the computer does not respond to keyboard commands read No response below Cannot input using the touch pad Set Touch Pad to Enable in the Main menu of the Setup Utility The drivers for some mice may disable the touch pad Check your mouse s operating instructions Reference Manual...

Page 29: ...correct Start the Setup Utility and set the correct date and time If the problem persists the internal clock battery may need to be replaced Contact your tech nical support office 0280 Previous boot incomplete Default configuration used Startup has failed repeatedly so the Setup Utility settings have been returned to the default val ues to startup the computer Start the Setup Utility and return th...

Page 30: ...pad you can operate using the internal keyboard instead If the touch pad does not operate properly press Ctrl Alt Del to restart the computer or slide the power switch to turn the power off and then restart the PC Diagnostic Utility Run this utility using the default settings in the Setup Utility If the Setup Utility or other settings will not allow a hardware to be executed the hardware icon will...

Page 31: ...re component or run an extended diagnostic check on the hard disk The extended diagnostic check is only for the hard disk The extended diagnostic check is more detailed and so requires a longer period of time to run A Click to stop the diagnostic check B Click the icon for the hardware that is not to be checked so that the icon is displayed in gray B When running a check on the hard disk clicking ...

Page 32: ...r transfer of the single Product which was accompanied by the Programs to such other party At the time of such a transfer you must also transfer all copies whether in printed or machine readable form of every Program and the related documentation to the same party or destroy any such copies not so transferred F You may not remove any copyright trademark or other notice or product identification fr...

Page 33: ... pouvez ni modifier ni tenter de modifier les Logiciels E Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu en rapport avec votre cession du Produit unique qui est accompagné par les Logiciels à cette autre partie Au moment de cette cession vous devez céder également toutes les copies que ce soit sous forme imprimée ou lisible par la machine de tous les Logiciels a...

Page 34: ... 3 RW 4 7 GB 3 CD Audio CD ROM XA compatible CD R Photo CD multiple session compati ble Video CD CD EXTRA CD RW CD TEXT Writing CD R CD RW Display Method 12 1 XGA type TFT 1024 768 dots Internal LCD 65 536 16 777 216 colors 1024 768 dots 10 External Display 11 65 536 16 777 216 colors 800 600 dots 1024 768 dots 1280 768 dots 1280 1024 dots 1400 1050 dots 1600 1200 dots 2048 1536 dots 60 Hz 12 Simu...

Page 35: ...peeds The transfer rate is 8 MB per second even if you use an SD Memory Card that supports high speed transfer rates Operation on other SD equipment is not guaranteed This computer is not compatible with MultiMediaCards Do not insert this kind of cards 16 Only a RAM module designed for DDR2 PC2 4200 can be added Panasonic CF BAW0512U CF BAW1024U JEDEC standard 214 pin Micro DIMM cannot be used PC2...

Page 36: ...a fully discharged battery 22 Approx 1 5 W when the battery pack is fully charged or not being charged and the computer is off 23 Rated power consumption 23 E 1 24 Average value May differ depending on models 25 Operations of this computer are not guaranteed except for the pre installed OS 26 Must be installed before use A Click Start and input c util bha clip and press Enter B Right click setup i...

Page 37: ...resentatives at 1 800 LAPTOP5 If the prob lem is not handled to your satisfaction then write to the Consumer Affairs Division at the address indicated below SOFTWARE LIMITED WARRANTY Panasonic Computer Solutions Company referred to as Panasonic warrants to you only that the disk s or other media on which the Programs are furnished will be free from defects in materials and workmanship under normal...

Page 38: ...software for any software warranty claim Claim Procedure In the event of a defect in material or workmanship in the media during the sixty 60 day warranty period and you return it transportation costs prepaid to Panasonic Canada Inc Computer Products Marketing at the above address within the warranty period together with a copy of your purchase receipt and an explanation of the suspected defect PC...

Page 39: ...39 Getting Started Useful Information Troubleshooting MEMO ...

Page 40: ...ional ENERGY STAR Office Equipment Program The international ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and dissem ination of products with functions that effectively reduce energy consumption It is an open system in which busi ness proprietors can participate...

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