133
Dealing with Problems (Advanced)
Cannot communicate with the access
point
z
Confirm that the following settings match with the access point. If these
settings do not match, confirm the access point settings, and do the settings on
the computer again.
• Network name (SSID or ESSID)
• Data encryption
• Network authentication
• Network key
• Key index
z
Using the following procedure, confirm whether the computer’s protocol settings
are correct (only when using TCP/IP).
A
When
is displayed on the taskbar:
Right-click
, and select [Open Network Connections].
When
is not displayed on the taskbar:
Select [start] - [Control Panel] - [Network and Internet Connections] -
[Network Connections].
B
Right-click [Wireless Network Connection], and select [Properties] -
[General] - [Internet Protocol (TCP/IP)] - [Properties].
C
Confirm the protocol settings, such as IP address, and do the settings
properly again.
z
Depending on the access point and settings, access may not be accepted
unless the computer's MAC address is registered beforehand. In this case,
check the computer's MAC address (
) and register it according to
the operating instructions of the access point.
Communication speed decreases
z
Communication speed may decrease if, aside from the access point to which
this computer is connected, there is another access point nearby using the
same channel or a similar channel. Change the channel on the connection
access point, and check to see if the speed recovers. Confirm method for
changing channels using the access point manual.
z
The rate may drop while a microwave oven is being used.
z
When using a wireless LAN in an environment that combines both
IEEE802.11g and IEEE802.11b, communication speed when using
IEEE802.11g may decrease.
Networking: Wireless LAN (only for models with wireless LAN)
