EN38
Problem
Check point
Display (LCD display)
The power turned off
suddenly. Nothing is
displayed.
To save energy, the display automatically turns off when the
product is not used.
Is the power plug disconnected?
does not
disappear.
When water is fl owed immediately after installation or cartridge replacement,
is displayed, and the countdown is displayed for approx. 20 seconds.
(P. EN19, EN30)
→ Keep running the water for 3 or 4 minutes.
(The air inside the cartridge is being expelled.)
When water is fl owed,
a buzzer beeps, and
is displayed.
The electrodes are being automatically cleaned. (P. EN31)
→ Use the product after waiting for the display to disappear
(approx. 10 seconds).
The display changes
to Alkaline 1 to 3
after Alkaline 4, Weak Acidic
water or Acidic water was used
In the case of Alkaline 4, weak acidic or acidic water, when water
fl ow is stopped, the type of water used previously (Alkaline level 1
to 3) is restored. (P. EN27)
After using purifi ed water,
the display will
change into Alkaline
Is the “Alkaline priority” mode selected? (P. EN32)
Although water fl ow is
not stopped,
the cartridge replacement
guideline is displayed.
Is the amount of water fl ow too small? (less than approx. 1.0 liter/min)
• The fl ow volume may have decreased due to change in water pressure.
• Flow more water.
The
code is not cleared
even after the cartridge is replaced
Have you forgotten to reset the cartridge life? (P. EN30)
is displayed
Reduce the degree of opening of the faucet. (P. EN27)
pH measurement
The alkaline ion
water does not
become alkaline.
Did you select alkaline ion water? (P. EN26)
Some type of tap water may not become alkaline. (due to eff ect of carbonic acid within water)
→ Make adjustment according to the table on P. EN23.
Is the drain hose bent or fl attened? (Electrolysis will not be performed properly)
The pH level of
weak acidic water is
neutral
If the pH level of weak acidic water is 6.5 or so, it may not be possible to
distinguish it from the pH 7.0 level (neutral) in the pH Chart.
→ Measure the pH level of water coming out from the drain hose while using weak acidic water, and
confi rm the level is pH 10 to 11. (If this is the case, the level of weak acidic water is approx. pH 6.5.)
First, check P. EN38 to P. EN40.
If the problem is not solved after the following contents are checked
Disconnect the power plug, and contact the dealer where you purchased the product.
Disconnecting the power plug once and inserting it again after approx. fi ve seconds may restore the product to
the normal state.
Before Requesting a Repair Service
TK-AS700_En.indb 38
TK-AS700_En.indb 38
2022/06/23 14:08:06
2022/06/23 14:08:06
