67
FAQs, etc.
Limited W
arranty (for Canada)
Customer Services Directory (for U.S.A. and Puerto Rico)
Limited Warranty
(for Canada)
Panasonic Canada Inc.
PANASONIC PRODUCT - LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to
remedy any such defect for a period as stated below from the date of original purchase.
In-home Service will be carried out only to locations accessible by roads and within 50 km of an authorized
Panasonic service facility.
LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to any product which has been improperly
installed, subjected to usage for which the product was not designed, misused or abused, damaged during shipping,
or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor
does it cover any product which is used commercially. Dry cell batteries are also excluded from coverage under this
warranty.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original
purchase is required before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL
DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable.
In-home service requires clear, complete and easy access to the product by the Authorized Servicentre and does not
include removal or re-installation of an installed product. If removal is required to service the product, it will be at the
discretion of the Servicentre and in no event will Panasonic Canada Inc. or the Servicentre be liable for any special,
indirect or consequential damages.
WARRANTY SERVICE
For product operation and information assistance,
please contact:
Our Customer Care Centre:
1-800 #:
1-866-330-0014
link:
www.vieraconcierge.ca
FOR PRODUCT REPAIRS,
please contact Viera Customer Care Agent using the above contact info.
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in the original carton.
Include details of the defect claimed, and proof of date of original purchase.
Viera TV (42” & over)
In-home service
One (1) year, parts (including panel) and labour.
Viera TV (under 42”)
Carry-in service
One (1) year, parts (including panel) and labour.
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