Panasonic SC-XH385GA, Service Manual

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16
8 Troubleshooting Guide
8.1. About Operation of Set
w
The images from this unit do not appear on
the TV.
Picture is distorted.
Jittering occurs.
¾ The “Resolution” setting is incorrect or the
“TV System” setting of the unit and that of the
TV do not match.
L Restore the default settings following the
steps described in “To return all settings to
the factory preset.”. (
> left)
¾ PAL discs cannot be correctly viewed on an
NTSC TV.
¾ If irregular colouring occurs on your TV, turn
the TV off for about 30 minutes.
If it persists, move the speakers further away
from the TV.
Picture
w
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio type.
¾ Depending on the connected equipment, the
sound may be distorted if this unit is
connected with an HDMI cable.
¾ The multi-channel audio from a device
connected to the TV is not output in it’s
original multi-channel form.
L If the device has an optical audio output
terminal, connect the device to this unit’s
DIGITAL AUDIO IN terminal. (
>
7)
No sound from the TV.
¾
If there is no sound from the equipment
connected to this unit’s DIGITAL AUDIO IN
terminal, please make sure that the optical
audio output of the equipment is set to PCM.
Sound
Disc cannot be played.
¾ The disc is dirty. ( > 3)
Alternative subtitles cannot be selected.
¾ You may not be able to use the Option menu
to change the subtitles on some discs. Use
the disc’s menus to make changes.
Pairing cannot be done.
¾ Check the Bluetooth
®
device condition.
The device cannot be connected.
¾ Try pairing the device again.
¾ This system might be connected to a different
device. Disconnect the other device and try
pairing the device again.
The device is connected but audio cannot be
heard through this system.
¾
For some built-in Bluetooth
®
devices, you
have to set the audio output to “Panasonic
XH” manually. Read the operating instructions
for the device for details.
The sound is interrupted.
¾ The communication range is 10 m. Bring the
Bluetooth
® device closer to the main unit.
¾ Other devices that use the 2.4 GHz frequency
band (wireless router, microwaves, cordless
phones, etc.) are interfering. Bring the
Bluetooth
®
device closer to the main unit and
distance it from the other devices.
Playback
Bluetooth
®
Distorted sound or noise is heard.
¾ Adjust the position of the antenna.
A beat sound is heard.
¾ Try to keep a certain amount of distance
between the antenna and the TV.
Error Disc
¾ You inserted an incompatible disc.
¾ The disc may be upside down.
This operation is not available.
¾ Some operations are unsupported by the unit.
This list only contains displays that are difficult to read.
Radio
Messages on the screen
Unit’s display list
Display Reading Display Reading
OFF OPEN
LOAD MUTE
STOP SETUP
DISC USB
AUX OPT (Optical)
ERASE UPD (Update)
DONE
No DISC,
No PLAY,
No READ,
UNSUPPORT
ERR (Error)
BLUETOOTH
w
To return to the factory defaults.
¾ Select “Restore” in “Default” in the Setup
menu. (
> 17)
To return all settings to the factory preset.
¾ Reset the unit as follows:
Turn the unit on.
Press [ ] to open the disc tray.
Press and hold [
w
] and [ / ] on the main
unit at the same time for more than
5 seconds.
You have forgotten your ratings password.
You want to cancel the ratings level.
¾ The ratings level returns to the factory defaults.
L
Restore the default settings following the
steps described in “To return all settings to
the factory preset.”. (
>
above)
This unit does not recognize the USB
connection correctly.
¾ Disconnect and re-connect the USB cable. If
it still does not recognize the connection, turn
this unit off and on again.
¾ USB devices may not be recognized by this
unit when connected using the following :
L a USB hub
L a USB extension cable
¾ If you connect USB HDD to this unit, use the
USB cable that is supplied with the HDD.
General operation