34
RQT8221
Troubleshooting guide
Marker
Page
A-B Repeat
Specific operation undesirable or unexpected
Sound abnormal or improper
Menus
Picture abnormal or unviewable
Cannot add markers.
≥
You cannot add markers.
[RAM]
[DVD-RW[‹VR›]
≥
If the disc’s elapsed play time doesn’t appear on the unit’s display, you cannot add markers.
—
—
Point B is automatically set.
≥
The end of an item becomes point B when it is reached.
—
A-B Repeat is automatically
canceled.
≥
A-B Repeat is canceled when you press [QUICK REPLAY].
—
It takes time before play starts.
≥
Play may take time to begin when an MP3 track has still picture data. Even after the track starts,
the correct play time will not be displayed. This is normal.
≥
This is normal on DivX video.
—
—
Folders deeper than the eighth
layer on a data disc are not
displayed correctly.
[WMA]
[MP3]
[JPEG] [MPEG4]
[DivX]
≥
Folders deeper than the eighth layer are displayed as the eighth layer.
—
A menu screen appears during
skip or search.
[VCD]
≥
This is normal for Video CD’s.
—
Playback control menu
doesn’t appear.
[VCD]
with
playback control
≥
Press [
∫
] twice and then press [
1
] (play).
—
The program and random play
functions do not work.
[DVD-V]
≥
These functions do not work with some DVD-Videos.
—
Programmed items are not
played.
[DVD-V]
≥
Some items cannot be played even if you have programmed them.
—
The on-screen menu shows “2”
as a soundtrack option when
[AUDIO] is pressed, but the
audio does not change.
[DVD-A]
≥
Even if a second soundtrack isn’t recorded, two numbers will normally be shown.
—
Play doesn’t start.
≥
This unit may not play WMA and MPEG4 that contains still picture data.
≥
If playing DivX VOD content, refer to the homepage where you purchased the DivX VOD content.
(Example: www.divx.com/vod)
[DivX]
≥
If a disc contains CD-DA and other formats, proper playback may not be possible.
—
—
—
Play restarts from the
beginning of the track when
soundtrack is changed.
[DVD-A]
≥
This is normal on DVD-Audio.
—
Scenes are skipped
intermittently.
[RAM]
[DVD-RW[‹VR›]
[DVD-V]
≥
If you change the volume or sound field/quality setting during ADVANCED DISC REVIEW, the
function continues without the on-screen display. Press [ADVANCED DISC REVIEW] again to
cancel the function.
14
Sound distorted.
≥
Noise may occur when playing WMA.
—
Effects do not work.
≥
Some audio effects do not work or have less effect with some discs.
≥
Multi Re-master and Dolby Pro Logic
II
do not work if you have changed the play speed.
—
—
Humming is heard during play.
≥
An AC mains lead or fluorescent light is near the subwoofer. Keep other appliances and cables
away from the subwoofer.
—
No sound
≥
There may be a pause in sound when you change the play speed.
≥
Audio may not be output due to how files were created.
[DivX]
—
17
[Continental[Europe\
Sound mixed.
≥
If you are using the SCART (AV) terminal and the audio input terminals (TV AUDIO IN) at the same
time, turn off the connected equipment at one or the other terminals.
—
The Setup menu cannot be
accessed.
≥
Select “DVD/CD” as the source.
≥
Cancel all group, program and random play.
—
15
Picture distorted.
≥
Ensure that the unit is connected directly to the television, and is not connected through a video
cassette recorder.
≥
Change “Source Select” in Picture Menu.
[DivX]
7
19
Picture size doesn’t fit the
screen.
≥
Change “TV Aspect” in the “Video” tab.
≥
Use the television to change the aspect. If your television does not have that function, change “4:3
Aspect” in Display Menu.
≥
Change the Zoom setting.
20
19
14
Picture stops.
[DivX]
≥
Picture may stop if the DivX files are greater than 2GB.
—
The television may display
incorrectly or colors appear
faded.
≥
The unit and television are using different video systems.
[Continental[Europe,[the[Middle[East,[South[Africa,[Saudi[Arabia[and[Kuwait]
Use a multi-system or PAL television.
[Southeast[Asia]
Use a multi-system or NTSC television.
≥
The system used on the disc does not match your television.
– PAL discs cannot be correctly viewed on an NTSC television.
– This unit can convert NTSC signals to PAL 60 for viewing on a PAL television (“NTSC Disc
Output” in “Video” tab).
—
—
21
Menu is not displayed
correctly.
≥
Restore the zoom ratio to “
a
1.00”.
≥
Set “Subtitle Position” in Display Menu to “0”.
≥
Set “4:3 Aspect” in Display Menu to “Normal”.
14
19
19
Auto zoom function does not
work well.
≥
Turn off TV’s zoom function.
≥
Use the other preset aspect ratios or manual adjustment.
≥
Zoom function may not work well, especially in dark scenes and may not work depending on the type of disc.
—
14
—
The picture on the television
disappears or stripes appear
on the screen.
≥
Mobile telephone chargers can cause some disturbance.
≥
If you are using a TV indoor antenna, change to an outdoor antenna.
≥
The television antenna wire is too close to the unit. Separate the antenna wire of the television from the unit.
—
—
—
T
roub
le
s
hoo
ting guide
HT885W_En.book Page 34 Thursday, October 20, 2005 12:31 PM