26
RQTX
1260
Limited Warranty
(ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Home Audio Products Limited Warranty
Limited Warranty Coverage
(For USA and Puerto Rico Only)
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company (referred to as “the
warrantor”) will, for the length of the period indicated on the chart below, which
starts with the date of original purchase (“warranty period”), at its option either
(a) repair your product with new or refurbished parts, (b) replace it with a new or
a refurbished equivalent value product, or (c) refund your purchase price. The
decision to repair, replace or refund will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the
“Parts” warranty period, there will be no charge for parts. This Limited Warranty
excludes both parts and labor for non-rechargeable batteries, antennas, and
cosmetic parts (cabinet). This warranty only applies to products purchased and
serviced in the United States or Puerto Rico. This warranty is extended only to
the original purchaser of a new product which was not sold “as is”.
Carry-In or Mail-In Service
To find a service center please visit http://www.panasonic.com/help or call
1-800-211-PANA (7262).
When shipping the unit, carefully pack, include all accessories, and send it
prepaid, adequately insured and preferably in the original carton. When
shipping Lithium Ion batteries please visit our Web Site at
www.panasonic.com/BatteryHandling as Panasonic is committed to
providing the most up to date information.
Include a letter detailing the
complaint, a return address and provide a daytime phone number where you
can be reached. A valid registered receipt is required under the Limited
Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/
PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT
PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED
FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF
OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the
warrantor, or failures which result from accidents, misuse, abuse, neglect,
mishandling, misapplication, alteration, faulty installation,
set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of
sand, humidity or liquids, commercial use such as hotel, office, restaurant, or
other business or rental use of the product, or service by anyone other than a
Factory Service Center or other Authorized Servicer, or damage that is
attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED
UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the
servicer, loss of or damage to media or images, data or other memory or
recorded content. The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD
OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts, so
the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or
after the warranty period, you may contact your dealer or Service Center. If the
problem is not handled to your satisfaction, then write to the warrantor’s
Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
As of December 2010
Product or Part Name
Parts
Labor
Audio Products
(except items below)
1 year
1 year
DVD Home Theater System
1 year
1 year
Home Theater Audio System
1 year
1 year
USB Reader-writer, PC Card Adapters
(defective exchange)
1 year
Not Applicable
Accessories: Headphones, cartridges,
Microphones, Adapters
90 days
90 days
Rechargeable Batteries, DVD-RAM Disc
(defective exchange)
10 days
Not
Applicable
SD Memory Cards, Rechargeable Battery
Packs (defective exchange)
90 days
Not
Applicable
Customer Services Directory (United States and Puerto
Rico)
Obtain Product Information and Operating Assistance;
locate your nearest Dealer or Service Center; purchase
Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262)
Monday-Friday 9am-9pm,
Saturday-Sunday 10am-7pm EST
For hearing or speech impaired TTY users, TTY:
1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for
all Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
Or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American
Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY:
1-866-605-1277
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