Panasonic NN-SG626W, Q&A

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The door latch may need to be adjusted or replaced, please contact a local Authorized servicer
for diagnosis and repair
Is it normal for a new (Out of the Box) Panasonic Microwave/Convection
oven door to be a little difficult to open?
Answer
It is normal for the microwave/convection oven door to be a little difficult to open the first time
because of a cardboard spacer placed between the door and the control panel. Press the
microwave's Door Release Button, then gently pull the door until it opens. Finally, remove the
cardboard insert that kept the door secure during shipment
Troubleshooting - When using the Microwave Oven there were sparks in the
oven cavity.
Answer
Arcing or Sparking can occur in your microwave oven for several reasons and we suggest the
following tips to avoid this happening:

Do not use metal containers or dishes with metallic trim during Microwave or
Combination cooking.

Do not use metal twist ties during Microwave or Combination cooking, Arcing (sparking)
may occur.

When using foil, skewers, racks or utensils made of metal in the oven during Microwave
or Combination cooking, please allow at least 2.5 cm (1") of space between the metal
material and interior oven walls. If arcing occurs, please remove the metal material
(skewers, etc.) and/or transfer the food to a nonmetallic container.

Do not use paper towels or cloths which contain a synthetic fiber woven into them, such
as nylon. The synthetic fiber may cause the towel or cloth to spark and ignite. Use paper
towels with caution