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What does H97 or H98 Error Code mean?

 

  
Answer 
 
There is a failure in the Magnetron Circuit. Please contact a local Panasonic Authorized servicer 

 

What should I check if my microwave stops working?

 

  
Answer 

Check the fuse/circuit breaker for the outlet to see if it has been tripped or blown. Check other 
outlets to see if there is a GFI  (Ground Fault Interrupt) outlet that is on the same circuit as the 
outlet used for the unit and see if it needs to be reset. Connect the oven to another outlet to see if 
unit is still operational. If the unit is still not working, please contact a local authorized servicer 
for diagnosis and repair 

What should I do when my microwave does not seem to be cooking food?

 

  
Answer 

 
Perform the Basic Power Test: 
 
1.     Fill a Pyrex measuring cup with 8 oz. of cold water. 
2.     Place cup in microwave and Press 

[Quick Min] 

button. 

3.     Press 

[Start]

 button (if needed) 

4.     Check to see if water has warmed up: 
        a.   If the water is warm, the unit is working correctly 
        b.   If the water is still cold, the test has failed please contact a local Panasonic  
              Authorized servicer for  repair 

Why does the fuse/circuit breaker pop/trip when I use my microwave?

 

  
Answer 

 
Confirm that the following Electrical Power Safety instructions have been followed. 

 

The oven must be plugged into at least a 15 AMP, 120 VOLT, 60 Hz GROUNDED 
OUTLET. 

 

In the event of an electrical short circuit, grounding reduces the risk of electric shock by 
providing an escape wire for the electric current. This appliance is equipped with a cord 
having a grounding wire with a grounding plug. The plug must be plugged into an outlet 
that is properly installed and grounded.  Where a standard two-prong outlet is 

Summary of Contents for NN-SG626W

Page 1: ...est 1 Fill a Pyrex measuring cup with 8 oz of cold water 2 Place cup in microwave and Press Quick Min button 3 Press Start button if needed 4 Check to see if water has warmed up a If the water is warm the unit is working correctly b If the water is still cold the test has failed please contact a local Panasonic Authorized servicer for repair Why does the fuse circuit breaker pop trip when I use my...

Page 2: ...y require service Check your warranty for repair information NOTE You might also consider having the outlet checked by a qualified electrician to be certain that it is functioning correctly and meets local codes for appliances Troubleshooting The paint on the interior cavity of my microwave has started to peel off Answer We do not recommend using the unit if it shows signs of peeling as the metal ...

Page 3: ...epair information NOTE You might also consider having the outlet checked by a qualified electrician to be certain that it is functioning correctly and meets local codes for appliances What should I do if my microwave display is not working Answer Check to make sure unit is plugged into a working outlet by plugging in another device to determine if power is available at the receptacle If power is n...

Page 4: ... turntable is still not rotating properly your unit may require service Check your warranty for repair information If you elect to have your unit serviced click here to locate an authorized Panasonic Service Center near you Troubleshooting The plastic on the display and or control panel and door open button of my Microwave is bubbling The control and or display panel and door open button is covere...

Page 5: ...cancelled It does not lock the door To set or cancel child safety lock Start or Stop Reset must be tapped 3 times within 10 seconds You can set Child Lock feature when the display shows a colon or time of day Why does the microwave oven turntable continue to turn when I open the door Answer This can be caused by a malfunction of the latch switch please contact a local Panasonic Authorized servicer...

Page 6: ...oven cavity Answer Arcing or Sparking can occur in your microwave oven for several reasons and we suggest the following tips to avoid this happening Do not use metal containers or dishes with metallic trim during Microwave or Combination cooking Do not use metal twist ties during Microwave or Combination cooking Arcing sparking may occur When using foil skewers racks or utensils made of metal in t...

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