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Questions and answers
Q
My microwave oven causes interference
with my TV, is this normal?
A
Q
Sometimes warm air comes from the
oven vents. Why?
A
The heat given off from the cooking food
warms the air in the oven cavity. This
warmed air is carried out of the oven by
the air flow pattern in the oven. There
isn’t an airtight seal to the air therefore
steam can escape. There are no
microwaves in the air, or steam. The
oven vents should never be blocked
during cooking.
Q
My oven has an odour and generates
smoke when using the CONVECTION,
COMBINATION and GRILL function.
Why?
A
It is essential that your oven is wiped out
regularly particularly after cooking by
CONVECTION, COMBINATION or GRILL.
Any fat and grease that builds up will
begin to smoke if not cleaned.
Q
My oven stops cooking by microwave and
“H97” and “H98” appears in the display
window.
A
The display indicates a problem with the
microwave generation system. Please
contact an authorised Service Center or
ring the Customer Communications Centre
on 0344 844 3899 who can recommend a
service agent.
Q
A
“DEMO MODE PRESS ANY KEY”
appears in the display and the oven
does not cook. Why?
The oven has been programmed in
DEMO MODE. This mode is designed
for retail store display. Deactivate this
mode by touch Micro Power once and
Stop/Cancel 4 times.
Some radio, TV, Wi-Fi, cordless
telephone, baby monitor, blue tooth or
other wireless equipment interference
might occur when you cook with the
microwave oven. This interference is
similar to the interference caused by
small appliances such as mixers,
vacuums, hair dryers, etc. It does not
indicate a problem with your oven.
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