EN16
Troubleshooting
( Before calling a service supplier, please check the
following possible causes.)
If...
Possible cause
How to fix
See
page
The unit does not
turn on electricity.
●
The power plug is not
inserted.
▶
●
Plug in firmly.
The unit does not
start with beeps
sound after button
is pressed.
●
The basket or bean hopper lid
is not closed completely.
▶
●
Make sure to close the basket and
bean hopper lid.
EN8
●
The basket lid is not in place.
▶
●
Place the basket lid.
EN8
The unit stopped
with beeps sound.
●
The basket or bean hopper lid
is opened during operation.
▶
Stopped during or after grind
●
If some beans still in the bean
hopper, press
.
●
If no beans remain, press
.
EN10
EN11
▶
Stopped during keep-warm
●
Press
.
EN10
EN11
Coffee beans
remain in the bean
hopper or cannot
be ground.
●
Too much beans in the bean
hopper.
●
Inserted the beans to a wet
bean hopper while mesh filter
or inside of the bean hopper
lid are still wet.
●
Pressed
to start.
●
Inserted the moist coffee beans
*
.
(
*
Beans which is not easily
broken by pushing with spoon.)
▶
#
Discard the remaining beans after
unplugging and removing the mesh
filter.
$
Wipe a wet part of mesh filter,
bean hopper or inside of the bean
hopper lid.
●
Re-start with the new dry beans.
●
Be sure not to exceed the limit line
on the inside of the bean hopper.
EN13
EN14
EN8
Ground coffee is
spilled from the
basket.
●
The mesh filter is not inserted.
●
The mesh filter is not inserted
correctly.
▶
●
Insert the selected mesh filter
correctly.
EN13
Coffee is spilled
from the basket or
paper filter.
●
The lid is not placed on the
glass jug.
▶
●
Place the lid on the glass jug.
EN8
●
The paper filter is not inserted
correctly.
▶
●
Insert the paper filter correctly.
EN8
●
Insert the coffee beans or
ground more than 5 scoops.
▶
●
Insert it less than 5 scoops.
EN7
●
The anti-drip valve is clogged
with ground.
▶
●
Clean the anti-drip valve.
EN15
●
The mesh filter is not inserted.
●
The mesh filter is not inserted
correctly.
▶
●
Insert the selected mesh filter
correctly.
EN13
Brewing speed is
slow.
●
Scale adheres in the water
tank or/and pipe.
▶
●
Clean it with citric acid.
EN15
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EN17
English
●
It can be used even if the mineral filter turned brown. (Replacement is un-necessary)
●
Unplug and be sure that appliance have cooled down before cleaning and mounting /
demounting mesh filter.
If...
Possible cause
How to fix
See
page
Continuous beeping
and illuminate or
flash lamps during
operation.
Mild
flash
Rich
turn on
or
Start
turn on
Keep Warm
flash
●
Clogged due to using too
much beans.
▶
●
Discard the remaining beans after
unplugging and removing the
mesh filter.
●
Be sure not to exceed the limit line
on the inside of the bean hopper.
EN13
EN8
●
Clogged due to using moist/
wet beans.
▶
#
Discard the remaining beans after
unplug and removing the mesh
filter.
$
Wipe off any moisture from inside
the bean hopper, inside the bean
hopper lid, and/or the mesh filter.
●
Re-start with the new dry beans.
EN13
EN14
Continuous beeping
and flash lamps
during operation.
Mild
Flash
alternately
Rich
●
It was grinded with the mesh
filter or blade adhered with
the coffee beans or powder.
( The grinder will be stopped
by fee-wheeling condition.)
▶
#
Discard the remaining beans after
unplug and removing the mesh
filter.
$
Discard the beans/coffee powder
from the mesh filter or/and blade.
EN13
Continuous beeping
and flash lamps
during operation.
Start
Flash
simultaneously
Keep Warm
●
Not inserted the beans.
▶
#
Press
.
$
Insert the beans and press
.
EN10
EN11
●
Pressed
even using the
ground.
▶
#
Press
.
$
Press
.
EN10
EN11
Continuous beeping
and illuminate or
flash lamps during
operation.
Start
flash
Keep Warm
turn on
●
Not fill the water in the water
tank.
●
Water tank is not placed
correctly.
▶
#
Press
.
$
Place filled water tank correctly.
%
Press
.
EN10
EN11
●
If the lamps are illuminated or flashed other than above,
unplug the power plug and operate again after 10
seconds or more.
( If still have the same problem, please contact us using
the contact list in the warranty for a check or repair.)
●
If the appliance was not fixed in above
procedure, unplug the power plug and
operate again after 10 seconds or more.
( If still have the same problem, please
contact us using the contact list in the
warranty for a check or repair.)
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