37
T
roubleshooting
Unable to dry
What to do
Turn off the power, remove all clothes from the drum and turn
on the machine again. Select the “Tub Clean” programme and
press the “Extra Rinse” button for 5 seconds to clean the lint.
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If the
alarm appears regularly, please contact a service
agent of our company.
Unable to drain
What to do
Check the drain hose for any of following problems:
- It is blocked with debris.
- Hose tip is immersed in water.
- It rise higher than 1 m.
- Water in the pipe is frozen.
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After correcting the problem, open the door then close it, then
press “Start/Pause” to restart the machine. (However, the door
may not be opened due to water level; in this case, switch off the
power, and then re-switch on it and restart the operation.)
Door is open
What to do
Make sure that door is closed properly.
Close the door securely and press “Start/Pause”.
Unable to spin-dry
The product has been designed to detect unbalanced loads,
particularly small loads, in order to ensure quiet operation and
achieve the best results.
This is not a malfunction. Perform any of the following solutions.
What to do
- Please try to untangle clumps of clothing.
- If you wash large items, e.g. blankets, please reduce the load.
- In case of very small load, add one or two bath towels.
- Please check that your product is on a stable surface.
- Please adjust the feet to ensure the machine is level.
After correcting the problem, open the door then close it, then
press “Start/Pause” to restart the machine.
Unable to supply
water
What to do
Check for any of following problems:
- Supply tap is closed.
- Water pipe or hose is frozen.
- Water supply has been disrupted.
-
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After correcting the problem, open the door then close it, then
press “Start/Pause” to restart the machine.
Error Display
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2017-11-20 17:40:16
