Troubleshooting
●
Before arranging repairs, please check the following items.
code
Possible cause analysis
solutions
E1
E2
E0
◇
Circuit board failure, product internal connection
Line failure
◇
Please send it to an after-sales outlet for repair
◇
The food pieces are too big or too many are placed,
Motor overload protection
◇
Cut the ingredients in the glass into small pieces as much as possible
chunks, and appropriate amounts
d1
◇
Open or move during production
cup lid, causing the control panel to display
Screen of OPEn
OPEn
◇
Reinstall the lid correctly
abnormal
Possible cause analysis
solutions
Too much or too little food
Put the amount of food according to the instructions
Too much or too little water
Please add water to the correct water level
overflow
Wrong selected function file
Select the function file according to the manual
Product failure
Send to local after-sales repair
The cup lid is not in place
Please make sure the lid is in place
Too much food
Put the amount of food according to the instructions
Putting the wrong ingredients
Do not add flour or other ingredients that are easy to burn the bottom
Too little water
Please add water to the correct water level
muddy
The bottom of the cup is not cleaned
Please clean it before use
Wrong selected function file
Select the function file according to the manual
Product failure
Send to local after-sales repair
Too much or too little food
Follow recipes
Ingredients
Can't be broken
Too much or too little water
Please add water to the correct water level
Wrong selected function file
Select the function file according to the manual
Product failure
Send to local after-sales repair
Motor running sound
It's normal
Work
noise
Product running-in period
Occasional noise is normal
Abnormal noise, abnormal motor
Send to local after-sales repair
The power cord is not plugged in properly
Check the power cord and make sure it is plugged in and powered on
Display
not bright
The lid and glass are not in place
Reinstall the lid and cup
Product failure
Send to local after-sales repair
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2023/1/5 11:02:30
