11
F) TROUBLE SHOOTING GUIDE
TROUBLE
CHECK POINT
CAUSE / REMEDY
Motor fails to rotate
(no noise is heard at all).
Thermal Cut-out
This vacuum cleaner is fitted a thermal cut-out device which automatically turns off the cleaner to prevent overheating of the
motor. When this happens,
disconnect the cleaner from the mains socket
and check the dust compartment as it may be full
or clogged with fine dust. Check for any other obstructions.
After emptying the dust compartment or removing the obstruction,
leave the vacuum cleaner to cool down until the thermal
cut-out resets after approximately 40 minutes.
Important: The thermal cut-out will not reset if the unit is not disconnected from the mains socket.
Mains lead
IMPORTANT:
If the mains lead becomes damaged, it must be repaired by Panasonic, or an authorised Service Centre or a
qualified person in order to avoid any hazard.
Mains plug connection.
Mains plug fuse (UK, IRL only)
Thermal cut-out device may
have operated.
Check that the mains plug is connected firmly and mains socket is ON.
Check fuse and replace if blown.
(See Thermal cut-out protection features below described).
Motor runs but there is
no suction.
Check dust mark.
Pre-filter.
Check dust accumulated on
main filter A / B.
Central filter.
Check hose is properly inserted to
the suction pipe inlet.
Hose inlet is blocked.
If it shows full, empty the dust compartment.
If the pre-filter is full of dust, clean it or replace.
Remove dust accumulated or replace the filter. (See FILTER CARE)
If central filter is full of dust, clean or replace it. (See FILTER CARE)
Re-insert the hose to suction pipe inlet correctly.
If there is a blockage, remove it.
Beater bar does not
rotate.
Clogged by a large object in
the beater bar housing.
Belt broken or loose.
Check beater bar switch is
correctly positioned
(except MC-E470E).
If there is any obstruction, remove it.
If the belt is broken, replace it. If loose re-install it again.
Place the beater bar switch to the appropriate position.
SPECIFICATIONS
MC-E470E
MC-E472E
Power source
230-240V / 50Hz
230-240V / 50Hz
Max. Output
1400W
1600W
Nominal output 1100-1200W 1250-1350W
Dimensions (W x L x H)
315 x 310 x 1050
315 x 310 x 1050
Net weight
6.9 kg
6.9 kg
Dusting brush
√
√
Extension wand
√
√
Crevice nozzle
√
√
Before returning the vacuum cleaner to a Panasonic Service Centre, check the following points.
CAUTION: DISCONNECT from the mains socket before carrying out any kind of maintenance operation.
