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Panasonic KXTG8511FX, Operating Instructions Manual

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Panasonic KXTG8511FX Operating Instructions Manual Download Page 58

Useful Information

58

Answering system (KX-TG8521)

I cannot send or 
receive SMS 
messages.

L

You have not subscribed to the appropriate service. 
Contact your service provider/telephone company.

L

The SMS message centre number(s) are not stored or 
are incorrect. Store the correct numbers (page 39).

L

Message transmission was interrupted. Wait until the 
message has been sent before using other telephone 
functions.

L

If you use a DSL/ADSL service, we recommend 
connecting a DSL/ADSL filter between the base unit 
and the telephone line jack. Contact your DSL/ADSL 
provider for details.

“

FD

”

 is displayed.

L

The unit could not connect to the SMS message 
centre. Confirm that the correct SMS message centre 
numbers are stored. Confirm that SMS is turned on 
(page 39).

“

FE

”

 is displayed.

L

An error occurred while sending the message. Try 
again.

“

E0

”

 is displayed.

L

Your phone number is permanently withheld or you 
have not subscribed to the appropriate service. 
Contact your service provider/telephone company.

Problem

Cause/solution

The unit does not 
record new messages.

L

The answering system is turned off. Turn it on (page 
43).

L

The message memory is full. Erase unwanted 
messages (page 45).

L

The recording time is set to 

“

Greeting Only

”

. 

Change the setting (page 48).

L

If your own greeting message is not recorded properly, 
callers are unable to leave a message. Record your 
own greeting message again (page 44).

L

If you subscribe to a voice mail service, messages are 
recorded by your service provider/telephone company, 
not your telephone. Change the unit’s number of rings 
setting or contact your service provider/telephone 
company (page 47).

My own greeting 
message cannot be 
properly heard.

L

Record your own greeting message again (page 44).

Problem

Cause/solution

TG8511_8521FX(e-e).book  Page 58  Wednesday, April 14, 2010  5:58 PM

Summary of Contents for KXTG8511FX

Page 1: ...t change the unit s region setting to match your country page 32 Change the unit s display language as needed page 15 For Czech and Slovakia This cordless telephone is possible to use according to General licence No VO R 8 08 2005 23 for Czech VPR 7 2001 for Slovakia Before initial use see Getting Started on page 10 Operating Instructions Model No KX TG8521FX Digital Cordless Answering System Mode...

Page 2: ... 24 Special programming 31 Registering a unit 35 Caller ID Service Using Caller ID service 37 Caller list 38 SMS Short Message Service Using SMS 39 Turning SMS on off 39 Storing SMS message centre numbers 39 Sending a message 40 Receiving a message 41 Other settings 42 Answering System Answering system 43 Turning the answering system on off 43 Greeting message 44 Listening to messages using the ba...

Page 3: ...ormation 2 The handset cover comes attached to the handset Series Model No Base unit Handset Part No Part No Quantity KX TG8511 series KX TG8511 KX TG8511 KX TGA850 1 KX TG8521 series KX TG8521 KX TG8521 KX TGA850 1 Series Answering system Intercom Between handsets KX TG8511 series r 1 KX TG8521 series r r 1 No Accessory item Part number Quantity 1 AC adaptor PQLV219CE 1 2 Telephone line cord 1 3 ...

Page 4: ...teries HHR 4DPA for Egypt 1 HHR 4DPA or HHR 4MRT for Jordan 1 P03P or HHR 4NGE for other countries 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset Headset KX TCA94EX DECT repeater KX A272 You can expand your phone system by registering optional handsets 6 max to a single base unit L Optional handsets may be a different colour from that of the supplied handsets Handset o...

Page 5: ...o Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www doc panasonic de Contact to Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany For your future reference We recommend keeping a ...

Page 6: ...avy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not...

Page 7: ...al Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other L For maximum coverage and noise free communications place your base unit at a convenient high and ...

Page 8: ...h could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Un...

Page 9: ...8511 2 KX TG8521 Note L Design and specifications are subject to change without notice L The illustrations in these instructions may vary slightly from the actual product TG8511_8521FX e e book Page 9 Wednesday April 14 2010 5 58 PM ...

Page 10: ...correct polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off and Fully charged is displayed 220 240 V AC 50 60 Hz Hook To telephone line Click Press plug firmly Use only the supplied telephone line cord Correct Wrong DSL ADSL filter Click L When the language selection is displayed see page 15 Rechargeable Ni MH ONLY Confirm Cha...

Page 11: ... Note for battery charge L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries Note L It is normal for batteries not to reach full capacity at the in...

Page 12: ...entre of the navigator key By pressing a soft key or the centre of the navigator key you can select the feature shown directly above it on the display B Navigator key V or Scroll through various lists and items or V Adjust the receiver or speaker volume while talking y Caller list View the caller list R Redial View the redial list L As all multiple items cannot be displayed on screen at the same t...

Page 13: ...peakerphone is on page 18 C The line is in use L When flashing slowly The call is put on hold L When flashing rapidly An incoming call is now being received y Missed call 1 page 37 i The base unit transmission power is set to Low page 16 k The key backlight is off page 27 u L When displayed next to the battery icon Answering system is on 2 page 43 L When displayed with a number New messages have b...

Page 14: ...emporarily turns off the ringer for incoming calls page 19 Item Meaning Sets 24 hour or 12 hour clock format page 16 H Places a call on hold page 50 n Opens the phonebook Allows you to edit phone numbers page 34 38 m Adds new entry page 21 34 k Displays the phonebook search menu Turns the key lock feature off page 20 Selects a character entry mode t Selects categories or handsets page 32 34 0 Play...

Page 15: ...ur country page 32 The display language and other settings will change accordingly Note L The display language only changes to the selected country s default setting for the handset used to select the region setting You must change the display language for all other handsets separately Display language 16 display languages are available 1 1 centre of navigator key i 1 1 0 2 V Select your desired l...

Page 16: ...nsmission power is reduced up to 99 9 if only one handset is registered Even when the handset is not on the base unit or several handsets are registered the base unit transmission power in standby mode can be reduced up to 90 by activating one touch eco mode You can turn on off one touch eco mode by just pressing ECO R The default setting is Normal When the one touch eco mode is on Low is temporar...

Page 17: ...he display mode You can temporarily switch the display mode by pressing A shown when viewing the lists or selecting menu icons Programming the display mode beforehand 1 1 centre of navigator key i 1 9 2 2 V Select the desired setting i M i ic Note L When in multiple items display mode you can move screens by pressing or without scrolling down or up through the list Press to go to the next screen P...

Page 18: ...e handset is waiting to redial the ringer indicator flashes To cancel press ic Erasing a number in the redial list 1 j right soft key or R 2 V Select the desired phone number i W 3 V Yes i M i ic Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause...

Page 19: ...n also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press 1 during conversation L 1 flashes 2 To return to the conversation press 1 again Recall flash ECO R allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note L To change th...

Page 20: ... press O Note L To listen to the recorded conversation see page 44 45 Call share You can join an existing outside call To join the conversation press C when the other handset is on an outside call Note L A 2nd handset cannot join an outside call that is being recorded page 20 KX TG8521 L To prevent other users from joining your conversations with outside callers turn the privacy mode on page 28 Ke...

Page 21: ...Caller ID subscribers page 37 Changing category names 1 n left soft key i 1 2 V Category i M 3 V Select the desired category i M 4 V Category Name i M 5 Edit the name 10 characters max page 51 i M i ic Finding and calling a phonebook entry Scrolling through all entries 1 n left soft key 2 V Select the desired entry L You can scroll through the phonebook entry by pressing and holding V or 3 C Searc...

Page 22: ... V Select the desired dial key number i M L Where a dial key is already being used for speed dialling Q is displayed next to the dial key number If you select this dial key you can overwrite the previous assignment 4 M i ic Making a call using a speed dial key 1 Press and hold the desired speed dial key 1 to 9 L You can view other speed dial assignments by pressing V or 2 C Cancelling a speed dial...

Page 23: ... Panasonic compatible handset Note L Category settings for phonebook entries are not copied Copying an entry 1 Find the desired entry page 21 i 1 2 V Copy i M 3 V Select the handset you want to send the phonebook entry to i M L When an entry has been copied Completed is displayed L To continue copying another entry V Yes i M i Find the desired entry i M 4 ic Copying all entries 1 n left soft key i...

Page 24: ...ct the desired item in sub menu 1 i M L In some cases you may need to select from sub menu 2 i M 4 Press V or to select the desired setting i M L This step may vary depending on the feature being programmed L To exit the operation press ic Note L See page 26 for the default settings Main menu Sub menu 1 Sub menu 2 Page Caller List j 38 Answer System I KX TG8521 Message List 45 Play New Msg 45 Play...

Page 25: ...p J KX TG8511 Ringer Volume Ringtone Night Mode On Off 31 Start End 32 Ring Delay 32 Select Category 32 Initial Setup U Ringer Setup Ringer Volume Handset 2 Base Unit 1 2 Ringtone Night Mode On Off Start End Ring Delay Select Category 31 Time Settings Set Date Time 1 16 Memo Alarm 31 Time Adjustment 1 Handset Name 32 Caller Barred 1 33 Main menu Sub menu 1 Sub menu 2 Page TG8511_8521FX e e book Pa...

Page 26: ...g table indicates the default settings Initial Setup U Eco Setup Transmission Power 1 16 Display Setup Wallpaper Display Colour Display Mode 16 Key Backlight LCD in charging Contrast Keytones Call Restrict 1 34 Auto Talk 19 Line Setup Dial Mode 1 16 Recall Flash 1 19 Privacy Mode 1 Base Unit PIN 1 34 Repeater Mode 1 36 Register Register H set 35 Country 1 32 Select Base 36 Language Display 15 Feat...

Page 27: ...No Ringing 32 Night Mode Select Category 2 4 1 1 9 Category 1 9 32 Handset Name 1 0 4 32 Caller Barred 2 1 7 r 33 Transmission Power 7 2 5 1 Normal 2 Low r 16 Wallpaper 7 1 8 1 Wallpaper1 Display Colour 1 8 2 1 5 Colour1 5 Colour1 Display Mode 1 9 2 1 Multi Items 0 Single Item 16 Key Backlight 2 7 6 1 On 0 Off LCD in charging 8 LCD backlight 1 9 1 1 On 0 Off Contrast Display contrast 1 4 5 1 6 Con...

Page 28: ...t 1 3 0 35 Cancel Register 1 3 1 36 Country 1 3 6 1 2 3 r 32 Select Base 1 3 7 Auto 36 Display 14 Change language 1 1 0 English 15 Feature Code Setting System 1 Page Message List 3 2 9 45 Play New Msg 3 2 3 45 Play All Msg 3 2 4 45 Erase All Msg 3 2 5 r 46 Start REC Record greeting 3 0 2 r 44 Play Greeting 3 0 3 44 Default Reset to pre recorded greeting 3 0 4 r 44 Number of Rings 2 1 1 4 Rings r 4...

Page 29: ...ll 6 The preset melodies in this product are used with permission of 2009 Copyrights Vision Inc 7 You can set the wallpaper to display with or without date and time The default setting is with date and time displayed 8 You can set the handset display backlight while on charge On Backlight is on dimmed Off Backlight turns off after 10 seconds of charging 9 Turn this feature off if you prefer not to...

Page 30: ...s turn this feature on 14The default display language will be as follows if you select the following regional codes when changing the unit s region setting page 32 15If you select the unit s region setting page 32 to or the default setting will be changed for the selected country 16If you select the unit s region setting page 32 to or the default setting is On TG8511_8521FX e e book Page 30 Wednes...

Page 31: ... or charger L When the handset is in use the alarm will not sound until the handset is in standby mode Night mode Night mode allows you to select a period of time during which the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Night mode can be set for each handset Using the phonebook s category featur...

Page 32: ...nswers the call this feature does not work KX TG8521 Selecting categories to bypass night mode 1 1 centre of navigator key i 2 4 1 2 V Select your desired categories i t L Q is displayed next to the selected category numbers L To cancel a selected category press t again Q disappears 3 M i ic Note L You can also select the categories in step 2 as follows Press 1 to 9 i M Changing the handset name E...

Page 33: ...s KX TG8521 L After changing the unit s region setting resetting the base unit _ is displayed on the handset momentarily This is normal and the handset can be used once w is displayed Incoming call barring Caller ID subscribers only This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls When a call is received the unit does not r...

Page 34: ...t PIN default 0000 3 Enter the new 4 digit base unit PIN i M i ic Setting call restriction You can restrict selected handsets from dialling certain numbers You can assign up to 6 phone numbers to be restricted and select which handsets are to be restricted Storing area codes here prevents the restricted handsets from dialling any phone number in that area code 1 1 centre of navigator key i 2 5 6 2...

Page 35: ...r some reason the handset is not registered to the base unit for example _ is displayed even when the handset is near the base unit re register the handset 1 Handset 1 centre of navigator key i 1 3 0 2 V Select a base unit number i M L This number is used by the handset as a reference only 3 Base unit Proceed with the operation for your model KX TG8511 Press and hold x for about 5 seconds No regis...

Page 36: ... cancelling its own registration 4 ic Cancelling a base unit A handset can cancel a base unit that it is registered to This allows the base unit to end its wireless connection with the system 1 1 centre of navigator key i 1 3 9 2 V Select the base unit you want to cancel i M 3 V Yes i M i ic Note L To register a handset to another base unit or to the same base unit again see page 35 Increasing the...

Page 37: ...ssed calls y disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing ic Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Category settings for phonebook C...

Page 38: ... ic Note L If the entry has already been viewed or answered Q is displayed even if it was viewed or answered using another handset L If the call matches an entry in the call barred list the number is logged with 7 page 33 Editing a caller s phone number before calling back 1 y 2 V Select the desired entry i M L You can see the detailed information about the caller by pressing A when in multiple di...

Page 39: ...ive SMS messages For Czech The message centre numbers used for SMS services provided by Telefonica O2 are preprogrammed in this unit You can change them if necessary For Slovakia The message centre numbers used for SMS service provided by Slovak Telecom T Com are preprogrammed in this unit You can change them if necessary L Contact your service provider telephone company for more information L If ...

Page 40: ... Contact your SMS service provider telephone company for details L If your message contains over 160 characters the message is a long message and Long Text is displayed Your service provider telephone company may treat long messages differently from other messages Contact your service provider telephone company for details L If your phone is connected to a PBX store the PBX line access number page...

Page 41: ... V Reply i M 3 Enter a message page 51 i M 4 Edit the destination phone number if necessary i M 5 Continue from step 5 Writing and sending a new message page 40 Editing forwarding a message 1 While reading a received message press 1 2 V Edit Message i M 3 Continue from step 3 Writing and sending a new message page 40 Erasing received messages 1 While reading a received message press 1 2 V Erase i ...

Page 42: ...t SMS messages are sent properly When sending SMS messages to entries in the phonebook or redial list the PBX line access number is deleted The default setting is Off 1 1 centre of navigator key i 3 5 6 2 V On i M 3 Enter your PBX line access code and a dialling pause if necessary i M i ic TG8511_8521FX e e book Page 42 Wednesday April 14 2010 5 58 PM ...

Page 43: ...m is turned on L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is ...

Page 44: ...es are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 1 centre of navigator key i 3 0 4 2 M i ic Playing back the greeting message 1 1 centre of navigator key i...

Page 45: ...lect the desired item from the message list i 0 L You can erase the selected message as follows W i V Yes i M 3 When finished press ic Note L If the item has already been heard Q is displayed even if it was heard using another handset L Message is displayed in the message list for any recorded conversations or if the unit cannot receive caller information Operating the answering system 1 centre of...

Page 46: ...sten to messages or change answering system settings Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Important L In order to operate the answering system remotely you must first set a remote access code 1 1 centre of navigator key i 3 0 6 2 To turn on remote...

Page 47: ... 4 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 46 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 1 centre of navigat...

Page 48: ... the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 Minutes 1 1 centre of navigator key i 3 0 5 2 V Select the desired setting i M i ic Selecting Greeting Only You can se...

Page 49: ...your telephone When you have new messages 6 is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If 6 still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds L To use the voice mail service provided by your service prov...

Page 50: ...ndset Transferring calls conference calls Outside calls can be transferred between 2 handsets in the same radio cell 2 handsets in the same radio cell can have a conference call with an outside party 1 During an outside call press 4 to put the call on hold 2 V Select the desired unit i M 3 Wait for the paged party to answer L If the paged party does not answer press to return to the outside call 4...

Page 51: ...l key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek F Extended 1 G Extended 2 H and Cyrillic I For SMS messages Alphabet ABC Numeric 0 9 Greek F and Extended 1 G modes are available When in these entry modes except Numeric you can select which cha...

Page 52: ... The following are used for both uppercase and lowercase Extended 2 character table O Not available for SMS L The following are used for both uppercase and lowercase Cyrillic character table P Not available for SMS TG8511_8521FX e e book Page 52 Wednesday April 14 2010 5 58 PM ...

Page 53: ...ver s phonebook memory is full Erase the unwanted phonebook entries from the other handset the receiver and try again Invalid Number L You tried to send an SMS message to a phone number saved in the phonebook caller list or redial list that is over 20 digits long Memory Full L The phonebook memory is full Erase unwanted entries page 22 L Message memory is full Erase unwanted messages page 45 46 1 ...

Page 54: ...unit Register the handset page 35 The handset display is blank or dark L The handset is in screen saver mode page 15 Activate the handset display again by pressing or when on a call pressing ic at all other times L LCD in charging is set to Off while on charge Change the setting page 27 L The handset is not turned on Turn the power on page 15 I cannot hear a dial tone L Make sure that you are usin...

Page 55: ...ancel unused base unit registrations from the handset page 36 L The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 36 L You entered the wrong PIN If you forget your PIN contact an authorised service centre Problem Cause solution The handset beeps and or flashes L Battery charge is low Fully charge the batteries page 1...

Page 56: ...DSL ADSL provider for details L Unplug the base unit s AC adaptor to reset the unit and turn off the handset Reconnect the adaptor turn on the handset and try again Sound quality seems to be getting worse L You have registered a handset that is not recommended page 4 The clearest sound quality is only possible by registering the recommended handset The handset does not ring L The ringer volume is ...

Page 57: ...ther equipment and try again Caller information is slow to display L Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later L Move closer to the base unit Time on the unit has shifted L Incorrect time information from incoming Caller ID changes the time Set the time adjustment to Manual off page 27 The name stored in the phoneboo...

Page 58: ...ing the message Try again E0 is displayed L Your phone number is permanently withheld or you have not subscribed to the appropriate service Contact your service provider telephone company Problem Cause solution The unit does not record new messages L The answering system is turned off Turn it on page 43 L The message memory is full Erase unwanted messages page 45 L The recording time is set to Gre...

Page 59: ...e forgotten your remote access code enter the remote access code setting to check your current code page 46 L Press each key firmly L The answering system is turned off Turn it on page 47 Problem Cause solution Liquid or other form of moisture has entered the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to ...

Page 60: ...t clip Wall mounting Note L Make sure that the wall is strong enough to support the weight of the unit To attach To remove Base unit Hook Screws Not supplied 57 mm TG8511_8521FX e e book Page 60 Wednesday April 14 2010 5 58 PM ...

Page 61: ...and time 16 Dialling mode 16 Direct command 26 Display Colour 27 37 Contrast 27 Display mode 16 Language 15 LCD backlight 27 Wallpaper 27 E Eco mode 16 Error messages 53 H Handset Deregistration 36 Locator 50 Name 32 Registration 35 Hold 19 I Incoming call barring 33 Intercom 50 K Key lock 20 Keytones 27 M Making calls 18 Memo alarm 31 Missed calls 37 Mute 19 N Night mode 31 P Pause 18 Phonebook 2...

Page 62: ...Index 62 Speaker 18 W Wall mounting 60 TG8511_8521FX e e book Page 62 Wednesday April 14 2010 5 58 PM ...

Page 63: ...Notes 63 TG8511_8521FX e e book Page 63 Wednesday April 14 2010 5 58 PM ...

Page 64: ... H3 Etaj 2 Sector 6 Bucureşti 062204 Romania Telefón 421 2 2062 2211 Fax 421 2 2062 2313 e mail servis bratislava eu panasonic com aktuálne info na www panasonic sk Thámova 289 13 Palác Karlín 186 00 Praha 8 telefon 420 236 032 511 centrální fax 420 236 032 411 e mail panasonic praha eu panasonic com e mail servis praha eu panasonic com aktuální info na www panasonic cz Telefon 40 21 316 31 61 Fax...

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