Panasonic KXTG6423 - EXPAND DIGITAL PHONE Operating Instructions Manual Download Page 44

Page: 44 / 64

Useful Information

For assistance, please visit http://www.panasonic.com/help

Battery recharge

Making/answering calls, intercom

While programming, the
handset starts to ring.

A call is being received. Answer the call and start
again after hanging up.

I cannot register a handset
to a base unit.

The maximum number of handsets (6) is already
registered to the base unit. Cancel unused
handset registrations from the base unit (page
27).

Place the handset and the base unit away from
other electrical appliances.

Problem

Cause/solution

The handset beeps and/or

)

flashes.

Battery charge is low. Fully charge the batteries
(page 9).

I fully charged the batteries,
but

)

still flashes or

displayed.

Clean the charge contacts and charge again
(page 10).

It is time to replace the batteries (page 9).

I fully charged the batteries,
but the operating time
seems to be shorter.

Clean the battery ends (

) and the charge

contacts with a dry cloth and charge again.

Problem

Cause/solution

is displayed.

The handset is too far from the base unit. Move
closer.

The base unit’s AC adaptor is not properly
connected. Reconnect AC adaptor to the base
unit.

You are using the handset or base unit in an area
with high electrical interference. Re-position the
base unit and use the handset away from
sources of interference.

The handset is not registered to the base unit.
Register it (page 26).

Problem

Cause/solution

TG640x(e).book Page 44 Wednesday, November 26, 2008 2:33 PM

Summary of Contents for KXTG6423 - EXPAND DIGITAL PHONE

Page 1: ...A or Puerto Rico Charge the batteries for about 7 hours before initial use Consulte Guía Rápida Española página 51 Operating Instructions Expandable Digital Cordless Answering System Model shown is KX TG6411 with 3 Handsets Model No KX TG6423 KX TG6473 Expandable Digital Cordless Phone Model No KX TG6411 with 2 Handsets Model No KX TG6412 with 3 Handsets Model No KX TG6413 Panasonic s environmenta...

Page 2: ... Registering a unit 26 Caller ID Service Using Caller ID service 28 Caller list 29 Answering System Answering system 31 Turning the answering system on off 31 Greeting message 32 Listening to messages using the base unit 32 Listening to messages using the handset 33 Remote operation 33 Answering system settings 35 Voice Mail Service Voice mail service 37 Intercom Locator Intercom 39 Handset locato...

Page 3: ...art No Quantity KX TG6411 series KX TG6411 KX TG6411 KX TGA641 1 KX TG6412 KX TG6411 KX TGA641 2 KX TG6413 KX TG6411 KX TGA641 3 KX TG6421 series KX TG6423 KX TG6421 KX TGA642 3 KX TG6473 KX TG6471 KX TGA642 3 Model No Answering system Talking Caller ID Talking alert 1 Headset jack KX TG6411 series r KX TG6421 series r r 2 r 1 Talking battery alert page 10 Talking alarm clock page 24 2 KX TG6473 d...

Page 4: ...er 4 PNWETG6412T Black metallic PNWETG6412S Pearl silver PNWETG6412M Metallic gray 5 The handset cover comes attached to the handset No Accessory item Order number Quantity KX TG6411 KX TG6412 KX TG6413 KX TG6423 KX TG6473 1 AC adaptor PQLV219Z 1 2 3 2 Telephone line cord PQJA10075Z 1 1 1 3 Wall mounting adaptor 1 1 1 1 4 Rechargeable batteries HHR 4DPA Part No HHR 65AAABU or N4DHYYY00002 2 4 6 5 ...

Page 5: ...allows you to select how the display shows multiple items at a time 1 item at a time in large characters 2 The unit displays a list of all recorded messages and allows you to select the item to play back Accessory item Order number Rechargeable batteries HHR 4DPA 1 L To order please call 1 800 332 5368 or visit http www panasonic com batterystore Battery requirement Nickel metal hydride Ni MH type...

Page 6: ...devices to malfunction resulting in an accident L Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow ...

Page 7: ...ple near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of bat...

Page 8: ...product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Specifications Standard DECT 6 0 Digital Enhanced Cordless Telecommunications 6 0 Frequency range 1 92 GHz to 1 93 GHz RF transmission power 115 mW max Po...

Page 9: ...atteries AAA R03 size L Do NOT use Alkaline Manganese Ni Cd batteries L Confirm correct polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off 120 V AC 60 Hz Hooks To single line telephone jack RJ11C DSL ADSL filter Not supplied Click Click Press plug firmly Base unit Base unit Correct Wrong 120 V AC 60 Hz Hooks Rechargeable Ni M...

Page 10: ... touching the battery ends S T or the unit contacts Note for battery charge L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Note L The batteries need to be charged if the handset alerts you with a v...

Page 11: ... KX TG6411 series page 3 F Dial keypad TONE G Receiver H Display I OFF J FLASH CALL WAIT K Microphone L Charge contacts Control type A Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display B Navigator key Volume key By pressing this key or V repeatedly you can scroll through up or down various lists or items adjust the r...

Page 12: ...ay items 1 KX TG6421 series page 3 D C E F G H A B Item Meaning w Within range of a base unit _ Out of range of a base unit S The line is in use L When flashing The call is put on hold The answering system is answering a call 1 L When flashing rapidly An incoming call is now being received s Speaker is on page 14 Ringer volume is off page 21 Silent mode is on page 25 Clarity booster is on page 16 ...

Page 13: ...elephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MENU i 1 2 0 2 V Select the desired setting 3 SAVE i OFF Date and time 1 MENU i 1 0 1 2 Enter the current month date and year by selecting 2 digits for each Example July 15 2009 0 7 1 5 0 9 3 OK 4 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Ex...

Page 14: ...V Select the desired phone number 3 C Erasing a number in the redial list 1 REDIAL 2 V Select the desired phone number i ERASE 3 V Yes i SELECT 4 OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 18 Example If you need to...

Page 15: ...sing C Note L If a call is kept on hold for more than 9 minutes an alarm tone starts to sound and the ringer indicator on the handset flashes rapidly After 1 additional minute on hold the call is disconnected L If another phone is connected to the same line page 10 you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot...

Page 16: ...for example answering services telephone banking services etc Press TONE before entering access numbers which require tone dialing Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary L When this feature is turned on is displayed L While this f...

Page 17: ...ou select No Ringer ID default the handset uses the ringer tone you selected on page 21 when a call is received from that caller L When you assign the ringer ID to an entry in the shared phonebook using one handset it is applied for all handsets Character table for entering names L To enter another character that is located on the same dial key first press V to move the cursor to the next space Co...

Page 18: ...To change the ringer ID V Select the current ringer ID i SELECT i Select the desired setting i OK L To turn the ringer ID off select No Ringer ID 3 SAVE i OFF Erasing entries 1 Find the desired entry page 17 2 ERASE 3 V Yes i SELECT i OFF Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call This feature can be used for example to dial a calling card acc...

Page 19: ...lect the desired item in sub menu 1 i SELECT L In some cases you may need to select from sub menu 2 i SELECT 4 Press V or to select the desired setting i SAVE L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L See page 21 for the default settings Main menu Sub menu 1 Sub menu 2 Page Caller list W 29 Set date time E KX TG6411 series page 3 Date a...

Page 20: ... Off Start End 24 Set date time Date and time 1 13 Alarm 24 Time adjust 1 Talking CallerID 2 KX TG6421 series page 3 Handset 28 Base unit 1 Voice Mail Store V M no 1 37 VM tone detect 1 37 Call block 1 25 Message alert 36 Display setting LCD contrast Key tone Auto talk 15 Caller ID edit 1 29 Set tel line Set dial mode 1 13 Set flash time 1 15 Set line mode 1 Registration Register handset 26 Deregi...

Page 21: ...o talk 2 2 0 0 1 On 0 Off 15 Block w o num Block calls without phone number 2 4 0 1 On 0 Off r 26 Call block 2 1 7 r 25 Caller ID edit Caller ID number auto edit 2 1 4 1 On 0 Off r 29 Caller list 2 1 3 29 Customer support 3 6 8 0 Date and time 1 0 1 r 13 Deregistration 1 3 1 27 Display Change language 1 1 0 1 English 2 Español 13 Intercom 2 7 4 39 Key tone 4 1 6 5 1 On 0 Off LCD contrast Display c...

Page 22: ...00 AM 25 Store V M no V M Voice mail 3 3 1 r 37 Time adjust 10 Caller ID subscribers only 2 2 6 1 Caller ID auto 0 Manual r V M access V M Voice mail 3 3 0 38 VM tone detect VM Voice mail 3 3 2 1 On 0 Off r 37 Feature Feature code Setting code System setting 1 Page Talking CallerID Handset 1 6 2 1 On 0 Off 28 Talking CallerID Base unit 1 6 2 1 On 0 Off r 28 Feature Feature code Setting code System...

Page 23: ...r the call 7 When the ringer volume is turned off is displayed and the handset does not ring for outside calls However even when the ringer volume is set to off the handset rings at the low level for alarm page 24 intercom calls and paging page 39 8 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary The setting should stay at 700ms unless pressing ...

Page 24: ...lody or Voice i SELECT 5 V Select the desired item i SAVE L If you set a tone or melody we recommend selecting a different one for outside calls 6 OFF L When the alarm is set E is displayed Note L To stop the alarm press any dial key or place the handset on the base unit or charger L When the handset is in use the alarm will not sound until the handset is in standby mode L If the talking alarm clo...

Page 25: ...k Caller ID subscribers only This feature allows the unit to reject calls when the unit receives a call from a phone number stored in the call block list as unwanted Storing unwanted callers page 25 the unit receives a call without phone number Block calls without phone number page 26 When a call is received the unit rings for a short time while the caller is being identified If the unit recognize...

Page 26: ...AR to erase L When viewing w o NUM appears if the block calls without phone number feature is turned on To turn the feature off w o NUM i V i SAVE i OFF Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit Important L See page 5 for information on the available model Registering a handset to a base unit The supplied handset and base ...

Page 27: ...dset refer to the additional handset s installation manual for registration Deregistering a handset A handset can cancel its own registration or the registration of another handset that is stored to the base unit This allows the handset to end its wireless connection with the system 1 MENU i 1 3 1 2 3 3 5 i OK 3 Select the handset you want to cancel by pressing the desired handset number 4 V Yes i...

Page 28: ...d it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Talking Caller ID This feature lets you know who is calling without looking at the display To use this feature you must subscribe to a Caller ID service of your service provider telephone company turn this feature on page 22 When caller information is received the handset...

Page 29: ...as already been viewed or answered Q is displayed even if it was viewed or answered using another handset Editing a caller s phone number before calling back You can edit a phone number in the caller list by removing its area code and or the long distance code 1 1 MENU i 2 1 3 2 V Select the desired entry 3 Press EDIT repeatedly until the phone number is shown in the desired format 4 C Caller ID n...

Page 30: ...codes are automatically edited L If you move to another area you can turn this feature off to erase previously edited area codes To use this feature again turn it on and reprogram the area codes you want to edit once again Erasing selected caller information 1 MENU i 2 1 3 2 V Select the desired entry 3 ERASE i V Yes i SELECT i OFF Erasing all caller information 1 MENU i 2 1 3 2 ERASE i V Yes i SE...

Page 31: ...ering system is turned on L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Press ANSWER ...

Page 32: ...orded greeting message asking callers to call again Erasing your greeting message Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 MENU i 3 0 4 2 YES i OFF Playing back the greeting message 1 MENU i 3 0 3 2 OFF Listening to messages using the base unit When new mes...

Page 33: ...f a message the previous message is played Calling back Caller ID subscribers only If caller information is received for the call you can call the caller back while listening to a message 1 Press SELECT during playback L To edit the number before calling back press EDIT repeatedly until the phone number is shown in the desired format page 29 2 C Erasing all messages 1 MENU i 3 2 5 2 V Yes i SELECT...

Page 34: ...guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Operations are presented by voice guidance in the following order Play back all messages Play back new messages Record your message Erase all messages Note L If you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call When...

Page 35: ... you call your phone from outside to listen to new messages page 33 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 MENU i 2 1 1 2 V Select the desired setting i SAVE i OFF For voice mail service subscribers If you subscribe to a flat rate service package that includes Caller ID call waiting voice mail and unli...

Page 36: ...step 2 L When you select Greeting only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message record the greeting only message asking callers to call again later page 32 Message alert You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded...

Page 37: ...il access number you can dial it automatically page 38 1 MENU i 3 3 1 2 Enter your access number 32 digits max i SAVE i OFF Note L When storing your voice mail access number and your mailbox password press PAUSE to add pauses page 14 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example To erase the voice mail ac...

Page 38: ... seconds OR MENU i 3 3 0 L The speakerphone turns on 2 Follow the pre recorded instructions 3 When finished press OFF Note L If VM is not displayed the voice mail access number has not been stored Store the number page 37 L If the handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding OFF until the handset beeps L If your...

Page 39: ...the handset Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets Example When handset 1 transfers a call to handset 2 and or establishes a conference call 1 Handset 1 During an outside call press HOLD to put the call on hold 2 Handset 1 V Select the desired unit i CALL L If the paged party does not answer pre...

Page 40: ...ting adaptor in the direction of the arrow 2 Tuck the telephone line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B 3 Insert the hooks on the wall mounting adaptor into holes 1 and 2 on the base unit 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place To attach To remove A B Hooks 2 1 1 2 ...

Page 41: ...AC adaptor to power outlet page 9 L There are 2 common types of wall phone plates The distance between 1 and 2 may vary depending on the size of the wall phone plate installed To remove the wall mounting adaptor While pushing down the release levers A remove the adaptor B Charger 1 Drive the screws not supplied into the wall 2 Mount the charger A then slide it down B and to the right C until it is...

Page 42: ...the rechargeable Ni MH batteries noted on page 5 7 Error L The handset s registration has failed Move the handset and base unit away from all electrical appliances and try again Invalid L There is no handset registered to the base unit matching the handset number you entered L The handset is not registered to the base unit Register the handset page 26 No link Reconnect base AC adaptor L The handse...

Page 43: ...he handset page 26 I cannot hear a dial tone L The base unit s AC adaptor or telephone line cord is not connected Check the connections L If you are using a splitter to connect the unit remove the splitter and connect the unit to the wall jack directly If the unit operates properly check the splitter L Disconnect the base unit from the telephone line and connect the line to a known working telepho...

Page 44: ...arge the batteries page 9 I fully charged the batteries but still flashes or 0 is displayed L Clean the charge contacts and charge again page 10 L It is time to replace the batteries page 9 I fully charged the batteries but the operating time seems to be shorter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again Problem Cause solution _ is displayed L The handse...

Page 45: ...ot make a call L The dialing mode may be set incorrectly Change the setting page 13 L The handset is too far from the base unit Move closer and try again I cannot make long distance calls L Make sure that you have long distance service Problem Cause solution Caller information is not displayed L You must subscribe to Caller ID service Contact your service provider telephone company for details L I...

Page 46: ...on and try again page 21 L You need to call back the edited number to activate Caller ID number auto edit I cannot dial the phone number edited in the caller list L The phone number you dialed might have been edited incorrectly for example the long distance 1 or the area code is missing Edit the phone number with another pattern page 29 Time on the unit has shifted L Incorrect time information fro...

Page 47: ...your service provider telephone company page 35 I cannot operate the answering system L Someone is using the unit Wait for the other user to finish L A caller is leaving a message Wait for the caller to finish L The handset is too far from the base unit Move closer I cannot operate the answering system remotely L You are entering the wrong remote access code If you forgot the remote access code st...

Page 48: ... other form of moisture has entered the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an autho...

Page 49: ...t if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide ad...

Page 50: ...uipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Some cord...

Page 51: ...uministran Para usuarios de líneas DSL ADSL CARGUE APROXIMADAMENTE DURANTE 7 HORAS Auricular Cargador 120 V CA 60 Hz Confirme que aparezca Cargando L Use sólo el adaptador de corriente Panasonic PQLV219 incluido SÓLO baterías Ni MH recargables L UTILICE SÓLO baterías de Ni MH tamaño AAA R03 L NO utilice baterías Alcalinas de Manganeso o de Ni Cd L Confirme que las polaridades estén correctas S T U...

Page 52: ...ccionar la función que aparece directamente encima de ella en la pantalla C MENU REMR y otras funciones adicionales están asignadas a las teclas de función Preste atención a la pantalla para ver qué funciones están asignadas a las teclas de función durante la operación del auricular Cambio de idiomas Auricular predeterminado inglés Idioma de la pantalla 1 MENU i 1 1 0 2 V Español i GUARDA i OFF Id...

Page 53: ...el auricular 1 MENU i 1 6 0 2 V Seleccione el volumen deseado i GUARDA Directorio telefónico compartido Auricular Para añadir entradas 1 C i AÑAD 2 Introduzca el nombre de la persona máx 16 caracteres i OK 3 Introduzca el número telefónico de la persona máx 32 dígitos i OK 4 V Config timb ID i SELEC 5 V Seleccione la configuración deseada i OK i GUARDA i OFF L Para introducir un nombre consulte la...

Page 54: ...ndo termine cuelgue el teléfono Comandos remotos Tecla Comando remoto 1 Repetir mensaje durante la reproducción 2 Avanzar al siguiente mensaje durante la reproducción 4 Reproducir mensajes nuevos 5 Reproducir todos los mensajes 9 Iniciar la guía de voz se detiene la reproducción 0 Apagar el sistema contestador 4 Borrar el mensaje que se está reproduciendo 5 Borrar todos los mensajes Para grabar su...

Page 55: ...se corta la conversación L Trate de reubicar la unidad base de forma que se minimice la distancia al auricular L Si ocurre el mismo problema aunque el auricular se encuentre enseguida de la unidad base llame a soporte al cliente de Panasonic al 1 800 211 PANA 1 800 211 7262 Es posible añadir otro auricular accesorio a mi unidad base L Sí puede añadir hasta 6 auriculares incluyendo los que se vende...

Page 56: ...batería del auricular y después conecte el adaptador para corriente e inserte de nuevo la batería en el auricular Trate de registrar de nuevo el auricular Levante el auricular y después inténtelo de nuevo Si el auricular sigue mostrando el mismo mensaje trate de registrar de nuevo el auricular Cargando aún no aparece El nuevo registro falló El nuevo registro falló Cargando aparece ahora Es posible...

Page 57: ...se encuentra en la parte trasera Sin tono de marcación El tono de marcación se escucha 2 El auricular no emite ningún tono de marcación Pruebe el remedio para el 1 en la página anterior Vea si Verif Línea aparece en la pantalla del auricular Es posible que su teléfono requiera servicio si sólo el altavoz de la parte trasera le proporciona tono de marcación Es posible que su teléfono requiera servi...

Page 58: ...enga oprimido LOCATOR durante aproximadamente 4 segundos No hay tono de registro Serie KX TG6421 Oprima y mantenga oprimido LOCATOR durante aproximadamente 4 segundos hasta que suene el tono de registro L El siguiente paso debe completarse en un máximo de 90 segundos Oprima OK y después oprima OFF después de que se emita un pitido largo Para obtener más información acerca del registro visite http ...

Page 59: ... This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only covers products purchased as new For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to PSTC Panasonic Exchange Center 4900 George McVay Drive Suite B Doo...

Page 60: ... for lost time lost calls or messages cost of having someone remove or re install an installed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY Some states do not allow the exclusion or limitation of incide...

Page 61: ...T TTY users hearing or speech impaired users can call 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 23...

Page 62: ... type 11 Customer support 21 D Date and time 13 Dialing mode 13 Direct commands 21 Display Contrast 21 Language 13 E Error messages 42 F Flash 15 22 G Greeting message 32 H Handset Deregistration 27 Locator 39 Registration 26 Hold 15 I Intercom 39 K Key tone 21 L Line mode 22 M Making calls 14 Missed calls 28 Mute 15 P Pause 14 Phonebook 17 Power failure 10 R Redialing 14 Ringer tone 21 Rotary pul...

Page 63: ...Notes 63 ...

Page 64: ...08 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer If your product is not working properly 1 Read these Operating Instructions 2 Visit our website http www panasonic com help L FAQs and troubleshooting hints are available 3 Contact us via the web at http www panasonic com contactinfo 4 Call us at 1 800 211 PANA 1 800 211 7262 L Monday Friday 9 00am 9 00pm...

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