Panasonic KXTG2511E Page 35 Operating Instructions Manual Download | Manualshive

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Useful Information

35

Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

Error messages

If the unit detects a problem, one of the following messages is shown on the display.

*1 KX-TG2521/KX-TG2522/KX-TG2523/KX-TG2524
*2 KX-TG2522/KX-TG2523/KX-TG2524

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s
AC adaptor and turn on the handset.

General use

Display message

Cause/solution

Error

*1

L

Recording was too short. Try again.

Failed

*2

L

Phonebook copy failed (page 19). Confirm the other
handset (the receiver) is in standby mode and try
again.

Incomplete

*2

L

The receiver’s phonebook memory is full. Erase the
unnecessary phonebook entries from the other
handset (the receiver) and try again.

Memory Full

L

The phonebook memory is full. Erase unnecessary
entries (page 18).

Messages Full

*1

L

Message memory is full. Erase unnecessary
messages (page 27).

*1

No link to base.
Reconnect AC
adaptor.

L

The handset has lost communication with the base
unit. Move closer to the base unit and try again.

L

Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.

L

The handset’s registration may have been cancelled.
Re-register the handset (page 40).

Problem

Cause/solution

The handset does not
automatically turn on even after
installing charged batteries.

L

Place the handset on the base unit or charger
to turn on the handset.

TG251x_2xE(e).book Page 35 Monday, January 25, 2010 3:09 PM

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Summary of Contents for KXTG2511E

Page 1: ...e offered by your service provider telephone company Before initial use see Getting Started on page 11 Please access our online customer survey http panasonic net pcc tel q Operating Instructions Model No KX TG2521E KX TG2522E KX TG2523E KX TG2524E Digital Cordless Answering System Model No KX TG2511E KX TG2512E KX TG2513E Digital Cordless Phone Model shown is KX TG2511 TG251x_2xE e book Page 1 Mo...

Page 2: ...7 Phonebook Handset phonebook 18 Copying phonebook entries 19 Programming Programmable settings 20 Special programming 22 Caller ID Service Using Caller ID service 23 Caller list 23 Answering System Answering system 25 Turning the answering system on off 25 Greeting message 26 Listening to messages 26 Remote operation 27 Answering system settings 29 Voice Mail Service Voice mail service 31 Interco...

Page 3: ...GA250 1 KX TG2512 KX TG2511 KX TGA250 2 KX TG2513 KX TG2511 KX TGA250 3 KX TG2521 series KX TG2521 KX TG2521 KX TGA251 1 KX TG2522 KX TG2521 KX TGA251 2 KX TG2523 KX TG2521 KX TGA251 3 KX TG2524 KX TG2521 KX TGA251 4 Series Answering system Intercom Phonebook copy Between handsets Between handsets KX TG2511 series r 1 KX TG2521 series r r 2 r 2 1 KX TG2512 KX TG2513 2 KX TG2522 KX TG2523 KX TG2524...

Page 4: ...e a different capacity from that of the supplied batteries 2 Telephone line cord PNJA1037Z for U K 1 1 1 1 3 Rechargeable batteries 1 HHR 55AAAB or N4DHYYY00005 2 4 6 8 4 Handset cover 2 1 2 3 4 5 Charger 3 1 2 3 1 2 3 4 5 Accessory item Model number Rechargeable batteries P03P or HHR 4NGE 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset DECT repeater KX A272 No Accessor...

Page 5: ...roduct with ease and confidence by phoning our Customer Care Centre Monday Thursday 9 00am 5 30pm Friday 9 30am 5 30pm Excluding public holidays L Or go on line through our Internet Accessory ordering application at www pas europe com L Most major credit and debit cards accepted L All enquiries transactions and distribution facilities are provided directly by Panasonic U K Ltd L It couldn t be sim...

Page 6: ... Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www doc panasonic de Contact to Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany For your future reference We recommend keeping a r...

Page 7: ...nt L Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire...

Page 8: ...l Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other L For maximum coverage and noise free communications place your base unit at a convenient high and c...

Page 9: ...man health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation Fo...

Page 10: ...0 relative air humidity dry 1 KX TG2511 KX TG2512 KX TG2513 2 KX TG2521 KX TG2522 KX TG2523 KX TG2524 Note L Design and specifications are subject to change without notice L The illustrations in these instructions may vary slightly from the actual product TG251x_2xE e book Page 10 Monday January 25 2010 3 09 PM ...

Page 11: ... Alkaline Manganese Ni Cd batteries L Confirm correct polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged Fully charged is displayed 220 240 V AC 50 60 Hz To telephone line DSL ADSL filter Press plug firmly Use only the supplied telephone line cord Hook Correct Wrong Click 220 240 V AC 50 60 Hz Hooks L When the language selection is displayed see page 14 R...

Page 12: ...oid touching the battery ends S T or the unit contacts Note for battery charge L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries Note L It is nor...

Page 13: ...rge contacts A Navigator key V or Scroll through various lists and items Volume or V Adjust the receiver or speaker volume while talking y Caller list View the caller list R Redial View the redial list Base unit L Model shown is KX TG2511 A x Locator B Charge contacts Display Handset display items A M C B D E J H K G I F L A Item Meaning w Within range of a base unit L When flashing slowly Handset...

Page 14: ...s i j OK i V 2 times i j OK 2 times i V Select your desired language i j OK i ic L Paging intercom mode k Handset is on an outside call L When flashing slowly The call is put on hold L When flashing rapidly An incoming call is now being received ECO The base unit transmission power is set to Low page 15 u Answering system is on 1 page 25 5 Battery level P Privacy mode is on page 21 0 New voice mai...

Page 15: ...ables you to activate the eco function with one touch By activating eco mode your unit can reduce the base unit transmission power by up to 90 in standby mode You can turn on off one touch eco mode by just pressing ECO R The default setting is Normal When the one touch eco mode is on Low is temporarily displayed and ECO is shown on the handset display When the one touch eco mode is off Normal is t...

Page 16: ...Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 18 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 i T P 2 Dial the phone number i C Note L A 3 second pause is inserted each tim...

Page 17: ...extension call or accessing optional telephone services Note L To change the recall flash time see page 21 For call waiting or Call Waiting Caller ID service users To use call waiting you must first subscribe to call waiting from your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you w...

Page 18: ...r 3 C Searching by first character 1 k C L Change the character entry mode if necessary T P i V Select the character entry mode i j OK 2 Press the dial key 0 to 9 which contains the character you are searching for page 33 L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key L If there is no entry corresponding to the character you...

Page 19: ...send the phonebook entry to L When an entry has been copied Completed is displayed L To continue copying another entry V Yes i j OK i Find the desired entry i j OK 4 ic Copying all entries 1 k C i j OK 2 V Copy All i j OK 3 Enter the handset number you wish to send the phonebook entry to L When all entries have been copied Completed is displayed 4 ic Available for KX TG2522 KX TG2523 KX TG2524 TG2...

Page 20: ... vary depending on the feature being programmed L To exit the operation press ic Note L In the following table indicates the default settings Main menu Sub menu 1 Sub menu 2 Page Caller List 23 Answer System KX TG2521 KX TG2522 KX TG2523 KX TG2524 Play New Msg Msg message 26 Play All Msg 26 Erase All Msg 1 27 Greeting Start REC 1 26 Play Greeting 26 Default 1 26 Settings Remote Code 1 28 Number of...

Page 21: ...reset melodies in this product are used with permission of 2007 Copyrights Vision Inc 6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones 7 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 8 The recall ...

Page 22: ... for details Important L Before registering the repeater to this base unit you must turn the repeater mode on L Do not use more than one repeater at a time Setting the repeater mode 1 j OK 2 V Base Unit Setup i j OK 3 V Repeater Mode i j OK 4 V Select the desired setting i j OK i ic Note L After turning the repeater mode on or off w flashes on the handset momentarily This is normal and the handset...

Page 23: ... view the caller list to see who called while you were away Note L Even when there are unviewed missed calls Missed Call disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing ic Phonebook name display When caller information is received and it matches a phone number stored in the phonebook t...

Page 24: ... 9 to add k C to delete 5 C Erasing caller information 1 y 2 V Select the desired entry i j OK 3 V Erase or Erase All i j OK 4 V Yes i j OK i ic Storing caller information to the phonebook 1 y 2 V Select the desired entry i j OK 3 V Add Phonebook i j OK 4 To store the name continue from step 3 Adding entries page 18 TG251x_2xE e book Page 24 Monday January 25 2010 3 09 PM ...

Page 25: ... L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on 1...

Page 26: ...asking callers to leave a message If the message recording time page 30 is set to Greeting Only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting messag...

Page 27: ... all messages 1 j OK 2 V Answer System i j OK 3 V Erase All Msg i j OK 4 V Yes i j OK i ic Remote operation Using a touch tone phone you can call your phone number from outside and access the unit to listen to messages or change answering system settings The unit s voice guidance prompts you to press certain dial keys to perform different operations Key Operation or V Adjust the receiver or speake...

Page 28: ...ntrol the unit using remote commands page 28 4 When finished hang up Note L You can also leave a message just as any outside caller can After the greeting message starts press to skip the greeting message and record your message after the beep Voice guidance During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to m...

Page 29: ...hat there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 j OK 2 V Answer System i j OK 3 V Settings i j OK 4 V Number of Rings i j OK 5 V Select the desired setting i j OK i ic For voice mail service subscribers To receive voice mail and use answering system properly please note the following L To use the voice mail service page ...

Page 30: ... which sets the unit to announce a greeting message to callers but not record messages The default setting is 3 Minutes 1 j OK 2 V Answer System i j OK 3 V Settings i j OK 4 V Recording Time i j OK 5 V Select the desired setting i j OK i ic Note L When you select Greeting Only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call aga...

Page 31: ... company not your telephone When you have new messages 0 is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If 0 still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds L To use the voice mail service provided by your...

Page 32: ...calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press j OK 2 V Intercom i j OK L k flashes to indicate the outside call is on hold 3 Enter the desired handset number you want to transfer to 4 Wait for the paged party to answer L If the paged party does not answer press C to return to the outs...

Page 33: ...h between uppercase and lowercase To enter another character located on the same dial key press to move the cursor to the next space then press the appropriate dial key Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek F Extended 1 G Extended 2 H and Cyrillic I When in these entry modes except Numeric you can select which character is entered by pressing ...

Page 34: ...289 8333 Extended 1 character table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P TG251x_2xE e book Page 34 Monday January 25 2010 3 09 PM ...

Page 35: ...and try again Incomplete 2 L The receiver s phonebook memory is full Erase the unnecessary phonebook entries from the other handset the receiver and try again Memory Full L The phonebook memory is full Erase unnecessary entries page 18 Messages Full 1 L Message memory is full Erase unnecessary messages page 27 1 No link to base Reconnect AC adaptor L The handset has lost communication with the bas...

Page 36: ... telephone line cord is not connected Check the connections L Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company I cannot use the intercom 1 or phonebook ...

Page 37: ...ime seems to be shorter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again L It is time to replace the batteries page 11 The handset display is blank L The handset is not turned on Turn the power on page 14 Problem Cause solution w is flashing L The handset is too far from the base unit Move closer L The base unit s AC adaptor is not properly connected Reconnect...

Page 38: ...ndset does not ring L The ringer volume is turned off Adjust ringer volume page 21 I cannot make a call L The handset is too far from the base unit Move closer and try again L Another unit is in use Wait and try again later 1 L Answering system is being used 2 Wait and try again later Problem Cause solution Caller information is not displayed L You must subscribe to a Caller ID service Contact you...

Page 39: ...eave a message Record your own greeting message again page 26 L If you subscribe to a voice mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 29 My own greeting message cannot be properly heard L Record your own greeting message again page 26 I cannot ope...

Page 40: ...our PIN see page 37 L When the handset has been registered successfully w stops flashing Note L If the registration fails try to deregister the handset and then re register it again Press j OK i V Base Unit Setup i j OK i 3 3 5 i j OK i Select the handset s you want to cancel by pressing the desired handset number i j OK i V Yes i j OK i Repeat from step 1 Problem Cause solution Liquid or other fo...

Page 41: ...you If you forget your PIN see page 37 1 j OK 2 V Base Unit Setup i j OK 3 V Base Unit PIN i j OK 4 Enter the current 4 digit base unit PIN default 0000 5 Enter the new 4 digit base unit PIN i j OK i ic Wall mounting Note L Make sure that the wall is strong enough to support the weight of the unit Base unit Charger Hook Screws Not supplied 30 mm Hooks 25 mm Screws Not supplied TG251x_2xE e book Pa...

Page 42: ... technical and or safety standards required in the country where this product is used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired b...

Page 43: ...r ID 17 Character entry 33 Conference calls 32 D Date and time 15 Display Contrast 21 Language 14 E Eco mode 15 Error messages 35 H Handset Deregistration 40 Locator 32 Registration 40 Hold 17 I Intercom 32 K Keytones 21 M Making calls 16 Missed calls 23 Mute 17 P Pause 16 Phonebook 18 PIN 41 Power failure 12 Power on off 14 Privacy mode 21 R Recall flash 17 Redialling 16 Repeater 22 Ringer tone 2...

Page 44: ... cord is connected 3 Use rechargeable Ni MH batteries Alkaline Manganese Ni Cd batteries CANNOT be used 4 Read troubleshooting page in the Operating Instructions If your product is not working properly IMPORTANT If you still have any problems please call the Panasonic DECT Helpline 0844 844 3898 U K 01289 8333 Rep of Ireland or contact us through our website www panasonic co uk Sales Department Pa...

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