Message
Cause and Solution
Call Failed due to
unsupported product or other
error.
•
An unsupported feature was used.
→
Check the software version of all parties. Update the unit so that
the versions match.
For details about supported versions and features, contact your dealer.
•
Connection to an unsupported MCU or non-Panasonic video
conference system was attempted.
→
For details about supported MCUs and non-Panasonic video
conference systems, contact your dealer.
Call disconnected due to
incompatible device or
unexpected error.
•
The other party’s device uses an unsupported codec.
→
Have the other party check their settings.
Received remote control ID
(
n1
). The unit current setting
is (
n2
).
Press [Home] button using
the correct remote control, or
setup remote control as
follows.
1. Press [.] and [#] at the same
time.
2. Within 2 seconds, press
[
n2
].
3. Press [Home] to finish, this
message will disappear.
If this message will not
disappear, please check the
batteries in your remote
control and try again.
Note
•
The remote control ID
of the remote control
(
1
/
2
/
3
) is represented
by
n1
.
•
The remote control ID
of the unit (
1
/
2
/
3
) is
represented by
n2
.
•
The remote control IDs of the unit and remote control do not match.
→
Follow the on-screen instructions to change the remote control ID of the
remote control to match that of the unit.
→
If you cannot change the remote control ID of the remote control,
contact your dealer.
→
If multiple remote controls with assigned IDs will be used close together
or if you do not want this message to be displayed, select
"OFF"
for
"Check ID mismatch"
Document Version 2015-08
User Manual
181
Additional Information
