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Problem
Cause/solution
I cannot make a call.
R
Outgoing calls are barred. Deactivate the
outgoing call bar settings (page 44).
R
Your call is withheld. Change the show my ID
setting to a setting other than
“
Hide ID
”
R
Fixed dialling feature is enabled (page 43).
Disable it.
I cannot receive a call.
R
Incoming calls are barred. Deactivate the
incoming call bar settings (page 44).
I cannot send SMS
messages.
R
The phone could not connect to the service
centre. Confirm that the correct service
centre number is stored (page 41).
R
Fixed dialling feature is enabled (page 43).
Disable it.
I cannot receive SMS
messages.
R
SMS message transmission was interrupted.
Wait until the SMS message has been sent
before using other phone functions.
I cannot receive
voicemail message
notifications.
R
When the SMS message memory is full, you
may not be able to receive any new
voicemail message notifications. Erase
unnecessary SMS messages to receive new
voicemail message notifications (page 24).
I cannot receive SMS
messages even though
the phone has enough
memory.
R
Some kinds of SMS messages can be
received only by the SIM card. Check the
memory status of the SIM card (page 41)
and erase unnecessary SMS messages
(page 24).
I cannot receive E-mail
messages.
R
This phone only supports SMS/MMS
message services. Contact your network
operator/service provider for details of this
service.
57
Useful Information
TU329FX(en)_1011_ver210.pdf 57
2016/10/11 14:54:18