Panasonic KX-TGP500B04 Service Manual Download Page 58

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KX-TGP500B04/KX-TPA50B04

10 Troubleshooting Guide

10.1. Troubleshooting Flowchart

Cross Reference:

Check Power

(P.59)

Check Status Indicator

(P.60)

Peer to Peer Mode Test

(P.32)

Check Battery Charge

(P.70)

Check CDL Link

(P.61)

Check the RF part

(P.71)

Check Handset Transmission

(P.79)

Check Handset Reception

(P.79)

Summary of Contents for KX-TGP500B04

Page 1: ...stem Networks Co Ltd 2010 Unauthorized copying and distribution is a violation of law ORDER NO KM41003071CE F24 Telephone Equipment Model No KX TGP500B04 KX TPA50B04 SIP Cordless Phone Matte Black Version for U S A ...

Page 2: ...2 KX TGP500B04 KX TPA50B04 ...

Page 3: ...re Analysis of DSP FLASH ROM and RAM Base Unit 80 11 Disassembly and Assembly Instructions 85 11 1 Disassembly Instructions 85 11 2 How to Replace the Handset LCD 88 12 Measurements and Adjustments 90 12 1 Things to Do after Replacing IC 90 12 2 Base Unit Reference Drawing 91 12 3 Handset Reference Drawing 92 12 4 Frequency Table 93 13 Miscellaneous 94 13 1 Explanation of IC Terminals RF Part 94 1...

Page 4: ...of used batteries according to the instructions 2 2 About Lead Free Solder PbF Pb free Note In the information below Pb the symbol for lead in the periodic table of elements will refer to standard solder or solder that contains lead We will use PbF solder when discussing the lead free solder used in our manufacturing process which is made from Tin Sn Silver Ag and Copper Cu This model and others l...

Page 5: ... Bismuth Sn Zn Bi Please check the manufacturer s specific instructions for the melting points of their products and any precautions for using their product with other materials The following lead free PbF solder wire sizes are recommended for service of this product 0 3 mm 0 6 mm and 1 0 mm 2 3 Discarding of P C Board When discarding P C Board delete all personal information such as telephone dir...

Page 6: ...Interface 10 base T 100 base TX Ethernet RJ 45 connector 1 VoIP Status indication STATUS indicator on the Base Unit Supported Protocols SIP DNS DHCP HTTP client server FTP TFTP Telnet Server Syslog RTP RTCP SNTP Firmware Upgrading local upgrading by web browser Security encrypted firmware and profile transmission AES128 192 256 bit ...

Page 7: ...nd divided into Packet at IP phone SIP Session Initiation Protocol The protocol which exchanges message for call control between both called and calling party and has the sequence control of connection request invitation response and termination of sessions etc RTP Real time Transport Protocol Transport protocol to provide network delivery services for the transmission of real time data such as au...

Page 8: ...s the 10 ms of voice data is transmitted 2 Handsets Link Traffic Bearer A link is established between base unit and handset The state where duplex communication is performed Handset doesn t make up duplex in no free RF channels because of interference 1 Dummy Bearer Base unit sends Dummy data to the all stand by state handsets Handsets receive that data for synchronization and monitoring request f...

Page 9: ...tal data RXDATA 1 DSP IC504 converts RXDATA into a voice signal and outputs it to speaker Transmission A voice signal from microphone is encoded to digital data TXDATA by DSP IC501 in a handset Then TXDATA goes to RF PART and it s modulated to 1 9 GHz The RF signal is amplified and fed to a selected antenna As for a base unit RF RF signal is received in two antennas RFIC IC701 compares RF signal l...

Page 10: ...10 KX TGP500B04 KX TPA50B04 4 3 Explanation of Link Data Communication 4 3 1 Calling 4 3 2 To Terminate Communication 4 3 3 Ringing ...

Page 11: ...X501 DC jack 13 824MHz PDN RESET IC701 IC504 KX TGP500 BLOCK DIAGRAM Base Unit_Main LED SPI DECT RF KEY 4M Atmel 128M SD_RAM 64Mbit Program Flash IC503 IC502 IC501 Reset 1 3V Reg IC301 IC505 VDD 25MHz IC401 X401 PDN 3 3V DCDC IC303 D305 MII RJ45 with Trans JK401 VCC ...

Page 12: ...Note 1 Antenna Type wired dipole antenna KX TGP500 BLOCK DIAGRAM Base Unit_RF Part PLL 13 824 MHz IC701 ANT1 1 ANT2 1 Control Logic Mixer A D Demodulator delta sigma Modulator D781 D771 BCLK SYN_OUT SYN_EN SYN_CLK SYN_DATA SLOT_CTROL RADIO_EN RXTXDATA RF_RSTN Divider 1 5 DSP IC504 ...

Page 13: ...gital Speech Signal Processing IC504 Caller ID demodulation The DSP implements monitor that provide CID information from the Central Office Digital Switching The voice signal from IP line is transmitted to the handset or the voice signal from the handset is transmitted to the IP line etc They are determined by the signal path route operation of voice signal Block Interface Circuit RF part LED Key ...

Page 14: ...message numbers ID code MAC address Phone book 4 6 3 Program Flash Memory IC502 IP Phone Application program and config Data are stored 4 6 4 Power Supply Circuit Function The power supply voltage from AC adaptor is converted to the desired voltage of each block Circuit Operation IC303 3 3 V DC DC Converter ...

Page 15: ...r when it incorporates an AC adaptor Circuit Operation When the AC Adaptor is inserted into the unit then the voltage is shifted by IC303 and power is supplied to the DSP The set starts to operate when VCC goes up to 3 3 V or more in the circuit voltage diagram Note Refer to Circuit Board Base Unit_Main P 113 ...

Page 16: ...E DETECT CHARGE Q361 D361 Q362 Q364 CHARGE CONTROL RST IC561 DC DC CONVERTER REGULATOR 2 7 V IC741 REGULATOR MIC SP Headset Jack CN431 R436 R437 LED561 HEADSET DETECT Monitor SP LCD KEYS RF part ANT1 ANT2 X501 13 824 MHz Flash Memory BATTERY Q561 LCD BACK LIGHT RST BELL IC372 DC DC CONVERTER IC373 DC DC CONVERTER SYN_OUT SYN_EN SYN_CLK SYN_DATA SLOT_CTROL RADIO_EN TXDATA RXDATA RF_RSTN RF_POWER KX...

Page 17: ... handset in Radio parts ANT1 patterned antenna KX TPA50 BLOCK DIAGRAM Handset_RF Part ANT2 wired dipole antenna PLL 13 824 MHz IC701 ANT1 1 ANT2 1 Control Logic Mixer A D Demodulator D781 D771 BCLK SYN_OUT SYN_EN SYN_CLK SYN_DATA SLOT_CTROL RADIO_EN TXDATA RXDATA RF_RSTN Note delta sigma Modulator DSP IC501 Divider 1 5 ...

Page 18: ...ery Low Power down detect circuit Ringer Generation Interface circuit RF part Speaker Mic LED Key scan LCD Headset Initial waves Note 1 The initializing time of the DSP chip is 20 ms under normal conditions 4 9 1 2 RF part Mainly voice signal is modulated to RF or it goes the other way 4 9 1 3 FLASH MEMORY IC546 All setting data is stored ex ID code user setting Phonebook program data ...

Page 19: ...19 KX TGP500B04 KX TPA50B04 4 9 2 Power Supply Circuit Voltage is supplied separately to each block 4 9 3 Ringer and Handset SP Phone ...

Page 20: ...dset is input to DSP 95 Also the power for the microphone is supplied from DSP 92 and the power is turned OFF on standby 4 9 5 Reception Signal The voice signal from the base unit is output to DSP 98 This signal is led to the headset jack CN431 The signal through the headset jack and the other signal output from DSP 97 drives the speaker When the headset is inserted to the jack the voice signal is...

Page 21: ...ta that come from DSP are modulated and are transmitted On the other hand received signals are demodulated and go out to DSP 4 10 1 Antenna switch Circuit IC701 controls D771 by TRSW TRSW_n signals and carries out the switching of TX mode RX mode In the same way IC701 controls D781 by ANT ANT_n signals and carries out the switching of Antenna1 ANT1 Antenna2 ANT2 ...

Page 22: ...the charge circuits Main charge 220 280 mA at the Battery of maximum 6 hours is started soon after the handset is placed on the charger unit Then it changes to Trickle charge to prevent from overcharging Charging form The route for this is as follows DC pin of J1 F1 R1 CHARGE pad Handset CHARGE pad DC pin of J1 ...

Page 23: ...23 KX TGP500B04 KX TPA50B04 4 12 Signal Route ...

Page 24: ...nstructions Instruction book on TSN Server 6 Installation Instructions Refer to the Operating Instructions Note You can download and refer to the Operating Instructions Instruction book on TSN Server 7 Operating Instructions Refer to the Operating Instructions Note You can download and refer to the Operating Instructions Instruction book on TSN Server ...

Page 25: ...nd Content Description 1 ts Enter test mode Make sure the Echo back TEST after this command 2 b0 End the BER mode 3 saX Antenna setting X antenna setting 0 Auto select 1 Antenna 1 2 Antenna 2 4 pX TX power setting X TX power level 1 Low power 2 High power 5 b5 XX Test Burst Mode 1 XX channel setting 00 04 HEX slot setting 0100 full slot slot setting 0001 long slot 6 b0 End the BER mode 7 z Exit Te...

Page 26: ...ST after this command 2 b0 End the BER mode 3 saX Antenna setting X antenna setting 0 Auto select 1 Antenna 1 2 Antenna 2 4 pX TX power setting X TX power level 1 Low power 2 High power 5 b4 XX RX CW Mode 1 XX channel setting 00 04 HEX 6 b0 End the BER mode 7 z Exit Test Mode Step Test Command Content Description 1 ts Enter test mode Make sure the Echo back TEST after this command 2 saX Antenna se...

Page 27: ...Frequency P 90 Step Test Command Content Description 1 ts Enter test mode Make sure the Echo back TEST after this command 2 nc XX Adjust the BMC_CLK frequency XX 00 3F HEX Write the adjust value in XCR register Repeat this command until BMC_CLK 13 824MHz 3 nc Store the adjust value If BMC_CLK 13 824MHz execute this command to store the adjust value Write the adjust value in FLASH memory 4 z Exit T...

Page 28: ...28 KX TGP500B04 KX TPA50B04 8 1 6 TX CW Mode for Handset Note 1 LCD displays the Channel number exception default CH01 01ch 2 Refer to Check Table for RF part P 73 ...

Page 29: ...29 KX TGP500B04 KX TPA50B04 8 1 7 RX CW Test Mode for Handset Note 1 LCD displays the Channel number exception default CH01 01ch 2 Refer to Check Table for RF part P 73 ...

Page 30: ... number exception default CH01 01ch 2 If can not proceed to the next step refer to Registering a handset to the base unit in the Operating Instructions 3 for factory use only 4 Refer to Check Table for RF part P 73 5 Operation for regular base unit Refer to CHART1 in the TEST RANGE Check P 74 ...

Page 31: ... KX TPA50B04 8 1 9 Adjustment Mode for Handset Cross Reference 1 Adjust Battery Low Detector Voltage Handset P 90 Note 2 These are the default values 3 These values may not be fixed depending on the battery strength p ...

Page 32: ...r to from Preparation P 32 to Connection for Test P 41 8 2 1 Preparation Prepared device Unit for Test phone and Reference phone Each one PC for configuration with LAN I F Internet Explorer version 5 5 or higher One Straight Ethernet LAN cable 8 2 2 PC Setting for Configuration 1 Turn on the PC 2 Set the IP address on your PC 1 Click Control Panel then click Network Connections ...

Page 33: ...rties and set each parameter as follows Use the following IP address IP address 192 168 0 1 Subnet mask 255 255 255 0 Default gateway blank Use the following DNS server addresses Preferred DNS server blank Alternate DNS server blank 4 Click OK button then close the Network Connection window 5 Restart the PC if necessary ...

Page 34: ...er Setting Internet Explorer 1 Start Internet Explorer on your PC for configuration 2 Click Tools then select Internet Options 3 Click Connections tab then click LAN settings 4 Confirm that Use a proxy server for your LAN check box isn t checked ...

Page 35: ...nfirm the following settings and write them down DHCP IP settings IP address Subnet mask Default gateway DNS1 DNS2 These settings must be restored later 1 4 Using phone user interface set the parameter as follows DHCP Off IP address 192 168 0 241 Subnet mask 255 255 255 0 2 Connect the LAN Ethernet port on Base unit to the LAN port on your PC for configuration with Ethernet LAN cable 3 Turn on the...

Page 36: ...strator Menu 1 Using phone user interface set Embedded web to On 2 Access the following address using Internet Explorer http 192 168 0 241 3 Enter your user name and password into the window and click OK button User name customerserviceid Password cspass ...

Page 37: ...anasonic Administrator Menu Follow the same procedure as Login to Panasonic Administrator Menu of How to Login to Panasonic Administrator Menu P 35 Configuration 1 Click Maintenance button of tab and click Test Mode Setting on the left menu 2 Select Test mode 2 3 Click Save 4 Complete is shown then restart automatically Note After this configuration settings are as follows IP address 192 168 0 240...

Page 38: ... unit in Test mode through USB Refer to USB Test Mode P 43 Note Enter key Step Test Command Content Description 1 ts Enter test mode Make sure the Echo back TEST after this command 2 mode ref Set Test Mode 2 Make sure the Echo back OK after this command 3 z Exit Test Mode ...

Page 39: ...ic Administrator Menu Follow the same procedure as Login to Panasonic Administrator Menu of How to Login to Panasonic Administrator Menu P 35 Configuration 1 Click Maintenance button of tab and click Test Mode Setting on the left menu 2 Select Test mode 1 3 Click Save button 4 Complete is shown then restart automatically Note After this configuration settings are as follows IP address 192 168 0 24...

Page 40: ... unit in Test mode through USB Refer to USB Test Mode P 43 Note Enter key Step Test Command Content Description 1 ts Enter test mode Make sure the Echo back TEST after this command 2 mode test Set Test Mode 1 Make sure the Echo back OK after this command 3 z Exit Test Mode ...

Page 41: ...us indicator Green On 8 2 8 Communication Test 1 Press Talk then dial the following number on unit for test 0 4 5 6 2 Answer the call by pressing SP PHONE button on unit for reference and confirm the voice and the display 3 Disconnect the call by unit for reference 4 Press Talk then dial the following number on unit for reference 0 1 2 3 5 Answer the call by pressing SP PHONE button on unit for te...

Page 42: ...on 1 Click Maintenance button of tab and click Test Mode Setting on the left menu 2 Select Normal mode 3 Click Save button 4 Complete is shown then restart automatically 8 2 9 2 Set up by USB Test Mode Set up Base unit in Test mode through USB Refer to USB Test Mode P 43 Note Enter key 8 2 9 3 Restore IP settings After releasing Set up by Web User Interface P 42 or Set up by USB Test Mode P 42 IP ...

Page 43: ...on software operation has been confirmed under the following Operating Systems Windows 2000 Windows XP Windows Server 2003 Windows Vista Windows 7 are not supported confirmed 8 3 1 How to Install the Application for Test Mode PC is required to measure the characteristics and check the function USB driver and some applications need to be installed on it 8 3 1 1 USB Driver Installation Preparation P...

Page 44: ...cable of PQJA10166Z by removing its USB plug on the PC side Refer to Fig 1_USB JIG cable P 44 2 Open the cabinet cover 3 Connect the USB JIG cable to the p c board by soldering 4 points Refer to Fig 1_USB JIG cable P 44 and Fig 2_USB Connecting Points Base Unit P 44 Fig 1_USB JIG cable Fig 2_USB Connecting Points Base Unit ...

Page 45: ...iver 2 1 Extract the Driver zip to your PC 2 2 Activate DrvInstSetup exe in the Driver folder and follow the wizard 2 3 When the following dialog appears please connect the Base Unit PC USB cable and AC adaptor each 3 Install the Test mode application 3 1 Confirm the USB COM port number This port number is needed at TeraTerm setting and Initialization of the Test mode application 1 Open the Contro...

Page 46: ...that the port number now you investigated is 5 or more Open TERATERM INI in installed folder Ex c Program Files TTERMPRO Search the word MaxComPort Change the number to your port number Ex If your port number is 6 then Change to MaxComPort 6 Then save and quit 5 Select your PC see 1 Execute UsbSetup exe 4 Select HCS model 2 Right click on the title bar 6 From Select find ttermpro exe 3 Click the S...

Page 47: ...n 8 3 2 How to Start USB Test Mode Be sure to install the application for test mode before starting See How to Install the Application for Test Mode P 43 Enter 1 After PC Setting P 45 enter ts on the window of Tera term 2 TEST is returned This state shows Test mode Exit 1 Enter z to finish Test mode Note If disconnecting USB cable at Test mode state and connecting it to the unit again ts command n...

Page 48: ...est Mode P 43 Enter key 9 1 2 Handset Note 1 Be sure to short the battery terminals of the handset with a lead wire etc for 2 seconds for discharge after removing the battery 2 Pre Provisioning data is initialized at h command If Pre Provisioning data is necessary to be kept use hcar command instead of h command Step Test Command Content Description 1 ts Enter test mode Make sure the Echo back TES...

Page 49: ...on Using the Direct Commands for IP Settings Note 1 4 digits show the current IP network status Refer to IP Troubleshooting P 62 Item Sub item Direct command 1 MAC address display MENU 5 0 8 2 Status display 1 MENU 5 2 6 3 Connection mode MENU 5 3 0 ...

Page 50: ...2 Open your web browser and enter the unit s IP address following http consecutively into the address field 3 For authentication enter User name and Password for Customer Service and click OK 4 The Web UI window is displayed Then you can perform the configuration as desired 5 You can log out from the Web UI at any time by clicking Web Port Close Tab Menu Title Status Version Information Network St...

Page 51: ...version information such as the model number and the firmware version of the unit 9 3 4 Network Status 1 Click Status button of tab and click Network Status button of menu 2 Allows you to view current network status such as the MAC address IP address Ethernet ports of the unit 3 Clicking Refresh button updates the status information displayed on the screen ...

Page 52: ...lows you to view the current VoIP status of the unit for each line 3 Clicking Refresh button updates the status information displayed on the screen 9 3 6 Test Mode Setting 1 Click Maintenance button of tab and click Test Mode Setting button of menu 2 Select Mode Normal Mode Test Mode 1 Test Mode 2 3 Click Save button ...

Page 53: ... interface programming to their factory defaults by clicking Reset Web Settings After clicking this button a dialog box is displayed to ask you whether to reset the data Click OK to reset or Cancel not to Notice After performing Reset Web Settings the base unit will be restarted even if it is accessing the phone user interface or on calls 3 Allows you to reset all parameters set to their factory d...

Page 54: ...menu 2 Allows you to restart the base unit by clicking Restart After clicking this button a dialog box is displayed to ask you whether to restart the base unit Click OK to perform a restart or Cancel not to Notice The base unit will be restarted even if it is accessing the phone user interface or on calls ...

Page 55: ...55 KX TGP500B04 KX TPA50B04 9 4 IP Reset ...

Page 56: ...fore sticking the included MAC Serial label 9 5 1 Replacing Main P C Board Note 1 If you reuse defective P C Board for another repairing unit by repairing Peel off the serial number and MAC address label on original bottom cabinet and keep them with defective P C Board 2 If you do not reuse the defective P C Board by repairing scrap the P C Board to prevent the leak of customer s information in fl...

Page 57: ...57 KX TGP500B04 KX TPA50B04 9 5 2 Attaching MAC Address and Serial Number Label Attach the new MAC address label and new Serial number label to the base unit by placing over the old label ...

Page 58: ...de 10 1 Troubleshooting Flowchart Cross Reference Check Power P 59 Check Status Indicator P 60 Peer to Peer Mode Test P 32 Check Battery Charge P 70 Check CDL Link P 61 Check the RF part P 71 Check Handset Transmission P 79 Check Handset Reception P 79 ...

Page 59: ...B04 10 1 1 Check Power Cross Reference Power Supply Circuit P 14 Reset Circuit P 15 Note DSP is IC504 1 Refer to Specifications P 6 for part number and supply voltage of AC adaptor 2 Refer to Circuit Board Base Unit_Main P 113 ...

Page 60: ...60 KX TGP500B04 KX TPA50B04 10 1 2 Check Status Indicator Cross Reference Failure Analysis of DSP FLASH ROM and RAM Base Unit P 80 IP Troubleshooting P 62 ...

Page 61: ...61 KX TGP500B04 KX TPA50B04 10 1 3 Check CDL Link Note 1 Refer to Finding out the Defective part P 71 Cross Reference Check the RF part P 71 ...

Page 62: ...cess status of the IP network Enter MENU 5 2 6 to display current IP network access condition as 4 integers status code and each line condition as 8 integers status code Refer to table 1 for each condition status code and table 2 for each line status code Not displayed on the normal Function menu only supported by Direct Command 526 ...

Page 63: ...nly add ports as needed by using hubs 2 Refer to Setting Up for Test Unit P 39 for Test mode 3 Refer to Peer to Peer Mode Test P 32 4 1 Open COMMAND PROMPT window 2 Type ping 192 168 0 241 and push ENTER OK Packets Sent 4 Received 4 Lost 0 0 loss NG Packets Sent 4 Received 0 Lost 4 100 loss ...

Page 64: ... multiple hubs are connected 2 be careful with the followings An error may occurs if more than 5 repeater hubs are connected with cascading connection 3 The power supplies of all repeater hubs connected with cascading connection must be turned on The link indicator blinks intensively if a connection loop is built ...

Page 65: ...65 KX TGP500B04 KX TPA50B04 10 1 4 3 1 Switching Hub Check ...

Page 66: ...66 KX TGP500B04 KX TPA50B04 10 1 4 3 2 Repeater Hub Check ...

Page 67: ...67 KX TGP500B04 KX TPA50B04 10 1 4 4 Router Check ...

Page 68: ...68 KX TGP500B04 KX TPA50B04 10 1 4 5 Modem Check ...

Page 69: ...69 KX TGP500B04 KX TPA50B04 10 1 4 6 IP Duplication Check ...

Page 70: ...70 KX TGP500B04 KX TPA50B04 10 1 5 Check Battery Charge Note 1 Refer to Specifications P 6 for part number and supply voltage of AC adaptor ...

Page 71: ... 10 1 6 1 Finding out the Defective part After All the Checkings or Repairing 1 Re register the checked handset to the checked base unit and Regular HS to Regular BU Note 1 HS Handset 2 BU Base Unit 10 1 6 1 1 Deregistering All Handsets by the Base Unit ...

Page 72: ...P500B04 KX TPA50B04 10 1 6 2 RF Check Flowchart Each item 1 6 of RF Check Flowchart corresponds to Check Table for RF part P 73 Please refer to the each item Note 1 Refer to Things to Do after Replacing IC P 90 ...

Page 73: ... HS BU Mode Test RX Mode BU HS Mode Test TX_Burst Mode 1 Place Regular HS 15 cm away from a checked BU 2 Confirm TR_DATA waveform of BU 6 and TR_DATA waveform of Regular HS by Digital Oscilloscope 1 Place Regular BU 15 cm away from a checked HS 2 Confirm TR_DATA waveform of HS 5 and TR_DATA waveform of Regular BU by Digital Oscilloscope 5 RX confirmation Regular HS BU Mode Test TX_Burst Mode BU HS...

Page 74: ... BU by CHART1 At distance of about 5 m between HS and BU Link OK TX Power of the HS is OK No Link TX Power of the HS is NG Range Confirmation RX TEST RX sensitivity check HS BU Mode Test Link Mode 1 1 Register Regular HS to BU to be checked 2 Set BU to Test Link mode 3 Set Regular HS to Test Link mode Set TX Power and RX Sensitivity of the BU and Regular HS by CHART1 At distance of about 5 m betwe...

Page 75: ...75 KX TGP500B04 KX TPA50B04 10 1 6 5 RF DSP Interface Signal Wave Form FP Base ...

Page 76: ...76 KX TGP500B04 KX TPA50B04 PP Handset ...

Page 77: ...77 KX TGP500B04 KX TPA50B04 ...

Page 78: ...78 KX TGP500B04 KX TPA50B04 ...

Page 79: ...0B04 KX TPA50B04 10 1 7 Check Handset Transmission Cross Reference Signal Route P 23 10 1 8 Check Handset Reception Cross Reference Signal Route P 23 Note When checking the RF part Refer to Check the RF part P 71 ...

Page 80: ...f DSP FLASH ROM RAM etc during the start up process The following conditions can be confirmed with these two ports 1 The FLASH ROM in which the Program is written is working correctly 2 RAM is working correctly 3 The Boot of DSP is working correctly 4 Being connected to another Bus line the FLASH ROM in which Data is written is working correctly The operation from turning ON to the final judgment ...

Page 81: ...81 KX TGP500B04 KX TPA50B04 ...

Page 82: ...07 R508 R581 R509 R511 R501 R624 R503 R510 R512 R502 R505 R517 R504 R506 R514 R515 R592 R518 R521 R516 R513 R519 R571 R577 Parts3 IC503 R659 R660 C509 C510 C511 C512 C514 C515 C516 R657 R658 R586 R580 R570 R585 Parts4 IC501 R520 C507 R653 R579 R650 R652 R648 Note 1 How to Change MAC Address Label Procedure after Replacing the Main P C Board of Base Unit P 56 Waveform A ...

Page 83: ...83 KX TGP500B04 KX TPA50B04 NG Examples Program Flash IC503 NG Wave RAM IC505 NG Wave ...

Page 84: ...84 KX TGP500B04 KX TPA50B04 Data Flash IC502 NG Wave ...

Page 85: ...85 KX TGP500B04 KX TPA50B04 11 Disassembly and Assembly Instructions 11 1 Disassembly Instructions 11 1 1 Base Unit ...

Page 86: ...86 KX TGP500B04 KX TPA50B04 11 1 2 Handset ...

Page 87: ...87 KX TGP500B04 KX TPA50B04 11 1 3 Charger Unit ...

Page 88: ...88 KX TGP500B04 KX TPA50B04 11 2 How to Replace the Handset LCD ...

Page 89: ...89 KX TGP500B04 KX TPA50B04 ...

Page 90: ...ase Unit P 27 and Base Unit Reference Drawing P 91 to adjust X501 Adjustment tolerance 13 824 MHz 30 Hz 12 1 1 2 Check and Adjust X501 Handset Frequency When you have replaced IC501 IC546 or X501 refer to Adjustment Mode for Handset P 31 and Handset Reference Drawing P 92 to adjust X501 Adjustment tolerance 13 824 MHz 30 Hz 12 1 2 Adjust Battery Low Detector Voltage Handset When you have replaced ...

Page 91: ...C533 C529 C537 C535 C532 C528 C538 R317 R321 R320 R306 R305 R308 R309 R411 R407 R428 R429 R627 R599 R652 R650 R653 R579 R648 R638 R520 R303 R405 R656 R661 R576 R606 R620 R518 R517 R516 R592 R586 R513 R571 R505 R512 R580 R558 R666 R327 R326 R328 R539 R511 R501 R508 R607 R609 R596 R611 R597 R598 R538 R557 R556 R555 R554 R553 R552 R551 R550 L403 Q304 SPEED NWAYE DCIN1 DG1 DG2 DC DC DC DC JOINT303 DCI...

Page 92: ...378 R379 R433 R417 R544 R435 R546 R548 R547 R543 R526 R600 R511 R566 R534 R391 R742 L791 L796 L739 L374 L432 IC561 IC374 IC541 IC371 IC373 IC372 IC741 IC390 RA401 RA402 RA552 RA551 RA403 RA501 D423 D424 D771 D413 D412 Q561 Q390 Q361 Q364 C421 C422 C569 C565 SP PHONE C576 C714 C722 C721 C712 C711 C782 C772 C791 C793 C796 C797 C781 C777 C776 C761 C704 C705 C706 C755 C756 C773 C540 C362 F301 C363 C35...

Page 93: ...93 KX TGP500B04 KX TPA50B04 12 4 Frequency Table Ch hex TX RX Frequency MHz Channel 0 00 1928 448 Channel 1 01 1926 720 Channel 2 02 1924 992 Channel 3 03 1923 264 Channel 4 04 1921 536 ...

Page 94: ...94 KX TGP500B04 KX TPA50B04 13 Miscellaneous 13 1 Explanation of IC Terminals RF Part 13 1 1 IC701 ...

Page 95: ...bout Lead Free Solder PbF Pb free P 4 13 2 2 How to Remove the IC 1 Put plenty of solder on the IC pins so that the pins can be completely covered Note If the IC pins are not soldered enough you may give pressure to the P C board when cutting the pins with a cutter 2 Make a few cuts into the joint between the IC and its pins first and then cut off the pins thoroughly 3 While the solder melts remov...

Page 96: ...the IC setting with the corresponding soldering foil 2 Apply flux to all pins of the FLAT PACKAGE IC 3 Solder the pins sliding the soldering iron in the direction of the arrow 13 2 4 How to Remove a Solder Bridge 1 Lightly resolder the bridged portion 2 Remove the remaining solder along the pins using a soldering iron as shown in the figure below ...

Page 97: ...ng iron An expert may be able to use a 60 to 80 Watt iron where someone with less experience could overheat and damage the PCB foil 13 3 2 How to Remove the Shield Case Note If you don t have special tools ex Hot air disordering tool conduct the following operations 1 Cut the case along perforation 2 Remove the cut part 3 Cut the four corners along perforation 4 Remove the reminds by melting solde...

Page 98: ...3 4 How to Remove the IC 1 Heat the IC with a hot air desoldering tool through the P C Board 2 Pick up the IC with tweezers etc when the solder is melted completely Note Be careful not to touch the peripheral parts with tweezers etc They are unstable When it is hard to melt the solder completely heat it with a hot air desoldering tool through the IC besides through the P C Board 3 After removing t...

Page 99: ...C the positioning should be done very carefully 3 Heat the IC with a hot air desoldering tool through the P C Board until the solder on IC bottom is melted Note Be sure to place it precisely controlling the air volume of the hot air desoldering tool 4 After soldering confirm there are no short and open circuits with visual inspection 13 3 6 How to Remove a Solder Bridge When a Solder Bridge is fou...

Page 100: ...100 KX TGP500B04 KX TPA50B04 13 4 Terminal Guide of the ICs Transistors and Diodes 13 4 1 Base Unit 13 4 2 Handset ...

Page 101: ...lopment of new technology 14 1 2 Handset Schematic Diagram Handset_Main Notes 1 DC voltage measurements are taken with an oscilloscope or a tester with a ground 2 The schematic diagrams may be modified at any time with the development of new technology 14 1 3 Charger Unit Schematic Diagram Charger Unit Notes 1 DC voltage measurements are taken with voltmeter from the negative voltage line 2 The sc...

Page 102: ...CLK 005 R552 33 DG C525 10p DG DG C537 10p C528 10p R554 33 C534 10n R550 0 R551 33 C518 10p DG C524 10p RF_RADIO_EN 005 C533 10p R555 33 RF_SYN_EN 005 DG SYN_OUT SYN_EN SYN_CLK SYN_DATA SLOT_CTRL RADIO_EN TR_DATA RF_RST USBP 002 C516 100n 1 SI 2 SCK 3 RESET 4 CS 5 WP 6 VCC 7 GND 8 SO SW503 1 2 3 4 1 A15 2 A14 3 A13 4 A12 5 A11 6 A10 7 A9 8 A8 9 A19 10 A20 11 W 12 RP 13 A21 14 VPP WP 15 R B 16 A18...

Page 103: ...MD30 C9 MEMD18 C10 CGPIO16 C11 CGPIO11 C12 AGPIO14 C13 AGPIO12 C14 AGPIO11 C15 AGPIO10 C16 AGPIO9 D1 MEMA7 D2 MEMA13 D3 MEMCS1 D4 MEMA11 D5 MEMD25 D6 MEMA5 D7 MEMA3 D10 CGPIO15 D11 CGPIO10 D12 AGPIO13 D13 AGPIO8 D14 AGPIO7 D15 AGPIO6 D16 DSPCLK AGPIO5 E1 MEMCLK E2 MEMCKE E3 MEMA9 E4 MEMRAS A20 E5 VCC4 E6 GND7 E7 VCC8 E8 GND9 E9 VCC_USB E10 CGPIO14 E11 GND11 E12 VCC10 E13 AGPIO29 E14 AGPIO28 E15 SC...

Page 104: ...K 3 VDDA_3 3 4 RX 5 RX 6 TX 7 TX 8 XO 10 REXT 11 MDIO 12 MDC 13 RXD3 PHYAD0 14 RXD2 PHYAD1 15 RXD1 RXD1 PHYAD2 16 RXD0 RXD0 DUPLEX 17 VDDIO_3 3 18 RXDV CRSDV CONFIG2 19 RXC 20 RXER RX_ER ISO 21 INT 22 TXC 23 TXEN TX_EN 24 TXD0 TXD0 25 TXD1 TXD1 26 TXD2 27 TXD3 28 COL CONFIG0 29 CRS CONFIG1 30 LED0 NWAYEN 31 LED1 SPEED 32 RST 33 GND2 DG DG DG DG DG L403 NWAYE SPEED DG R423 6 49k 1 C411 100n C405 10...

Page 105: ...DG PDN DCIN DG R320 47k C330 10n DG SG R322 7 5k DG C321 10u 3 3V C329 10u R323 1k DG DG VCC DG DG DG R317 1k DCIN1 DCIN2 DG1 DG2 C318 1u 10 C312 1u 10 F301 32 3 R327 0 V_RF 005 DG V_PA 005 R326 0 DG DG C334 100n C335 100u C333 100n R308 49 9k R309 16 2k C324 10n D302 DG D305 L302 10u R310 100k C319 10u DG VCC 005 DC DC Q305 Q304 C327 10u SG DG 4 NC 3 CE 5 VOUT 1 VDD 2 GND 1 BST 2 GND 3 FB 4 EN 5 ...

Page 106: ...775 B1 8p R772 560 D781 1 2 3 ANT2 C761 NC L795 1 8n R781 560 C771 D10p ANT1 C772 J33p C777 B1 8p L791 2 7n C793 D10p C763 1 5p R771 560 C782 D10p C776 B1 5p C781 D10p C773 1 5p C791 NC C792 NC C796 NC C797 D10p C765 1p C795 NC C762 NC W0 2mmXL4 0mm W0 2mmXL4 0mm 1 2 3 4 5 6 NC No Components ...

Page 107: ...ADIOEN 22 SLOT_CTRL 23 SYN_DAT 24 SYN_CLK 25 SYN_EN 26 SYN_OUT 27 VDD_DIG_t 28 DTEST 29 DTST1 30 REF_IN 31 VCC_DIV 32 VCC_PLL 33 PGND BCLK 002 L721 1uH RA731 33 1 2 3 4 5 6 7 8 VCC 004 R736 NC C702 K0 1 V_RF 004 C716 2 2p C751 1 5p R731 33 RF_RSTN 002 C721 J100p C703 D10p C754 K0 1 C711 D10p RF_TR_DATA 002 RF_RADIO_EN 002 C704 K2 2uF L796 C755 1 5p R783 NC R784 NC C757 1p C758 B0 5p 0 C756 NC FP 3...

Page 108: ...TDI TDO 2 7p C745 47p C744 4 NC1 5 XIN 6 XOUT 7 VDD 8 VCCIN 9 GND2 10 GND3 11 GND4 12 GND5 13 RST 14 FL_RST 15 FL_DO 16 FL_DI 17 FL_CS 18 NC 19 SYN_OUT 20 TX_DATA 21 SLOT_CTRL 22 NC 29 VCC1 30 SYN_EN 31 SYN_CLK 32 SYN_DATA 33 NC 34 TX_EN 35 KEY_B_LED 36 RX_DATA 37 NC 38 CHG_DET 39 NC 40 LCD_BACK_LIGHT 41 NC 42 CHG_CTL 43 NC 44 NC 45 NC 46 DB6 SCL 47 DB7 SID 54 NC 55 ANT_LED 56 A0 57 NC 58 NC 59 LC...

Page 109: ...47 R371 NC C416 RX TX VBAT VSS SPP SPM MICP MICM MIC 1 2 NC C421 K1 0 C371 K1 0 C372 V_BAT1 10p C523 10p C520 10p C521 10p C522 47k R526 680u 6 3 C361 2 7V 1 VIN 2 VSS 3 ONOFF VDOUT 5 VOUT 4 4 7k R505 4 7k R506 4 7k R507 10n L374 K1 0 C422 1000p C534 1000p C535 0 R413 0 RA401 1 2 3 4 0 RA403 1 2 3 4 1u C414 1u C415 C433 1u 0 R412 C435 22u 22u C437 R600 100 L432 J330p C438 L434 Q390 330p C431 390 R...

Page 110: ... C771 NC C761 560 R781 D10p C782 560 R782 D10p C781 NC C792 NC C796 J33p C772 ANT2 D10p C793 D10p C797 2 7n L791 1 8n L795 D781 1 2 3 D771 1 2 3 C775 B1 8p C777 B1 8p B1 5p C776 B1 0p C765 1 5p C762 2 2p C763 0 75p C791 0 75p C795 1 5p C773 W0 2mmXL4 0mm W0 2mmXL4 0mm 1 2 3 4 5 6 NC No Components ...

Page 111: ...R715 IC701 1 VCC_VCO 2 PAEN 9 TX_p 3 ATST_p 4 ATST_n 5 ANT_n 6 TRSW 7 Rxp 8 Rxn 10 TX_n 11 TRSW_n 12 ANT 13 VCC_FE 14 VDD_IF 15 VCC_IF 16 VDD_DIG_b 17 VCC_DIG 18 RSTN 19 VCC_IO 20 TR_DATA 21 RADIOEN 22 SLOT_CTRL 23 SYN_DAT 24 SYN_CLK 25 SYN_EN 26 SYN_OUT 27 VDD_DIG_t 28 DTEST 29 DTST1 30 REF_IN 31 VCC_DIV 32 VCC_PLL 33 PGND 0 L796 C757 B1 5p B0 5p C758 1 5p C751 1 5p C755 0 5p C756 W0 2 X L8 0mm W...

Page 112: ...112 KX TGP500B04 KX TPA50B04 14 8 Schematic Diagram Charger Unit J1 2 1 TP3 G TP2 TP1 TP4 R1 12 2W NC A K F1 SCHEMATIC DIAGRAM Charger Unit NC No Components ...

Page 113: ...781 C773 C756 C761 C755 C772 C777 C335 C776 R781 L721 L795 IC701 RA731 D781 C559 C516 C515 C560 C510 C514 C530 CL581 CL582 C531 C513 C509 C311 C307 C317 C322 C321 C332 C330 C324 C404 C407 C406 C405 C409 C408 C403 C502 C503 R643 R590 R575 X501 X401 R421 R422 R423 R419 R420 R426 R427 R307 R310 R332 R323 R401 L401 L402 R593 R642 R582 R605 R519 R521 R515 R585 R514 R570 R624 R632 R503 R504 R509 R507 R5...

Page 114: ... R309 R411 R407 R428 R429 R627 R599 R652 R650 R653 R579 R648 R638 R520 R303 R405 R656 R661 R576 R606 R620 R518 R517 R516 R592 R586 R513 R571 R505 R512 R580 R558 R666 R327 R326 R328 R539 R511 R501 R508 R607 R609 R596 R611 R597 R598 R538 R557 R556 R555 R554 R553 R552 R551 R550 L403 Q304 SPEED NWAYE DCIN1 DG1 DG2 DC DC DC DC JOINT303 DCIN2 RX RX TX TX SO RST CLK CS SI Q305 C511 C337 C336 C512 C716 R6...

Page 115: ... C703 C707 C708 C752 SHIELD C775 C795 C771 C765 C754 C762 C763 C737 C710 C715 R772 R782 R771 R715 R736 R731 L791 L796 L739 D771 C704 C705 C706 C714 C722 C721 C712 C711 C782 C791 C793 C796 C797 C781 C773 C756 C761 C755 C772 C777 C776 R781 L721 L795 IC701 RA731 D781 KX TGP500 CIRCUIT BOARD Base Unit_RF Component View ...

Page 116: ...116 KX TGP500B04 KX TPA50B04 Note ...

Page 117: ...R378 R379 R433 R417 R544 R435 R546 R548 R547 R543 R526 R600 R511 R566 R534 R391 R742 L791 L796 L739 L374 L432 IC561 IC374 IC541 IC371 IC373 IC372 IC741 IC390 RA401 RA402 RA552 RA551 RA403 RA501 D423 D424 D771 D413 D412 Q561 Q390 Q361 Q364 C421 C422 C569 C565 SP PHONE C576 C714 C722 C721 C712 C711 C782 C772 C791 C793 C796 C797 C781 C777 C776 C761 C704 C705 C706 C755 C756 C773 C540 C362 F301 C363 C3...

Page 118: ...A50B04 15 3 2 Bottom View KX TPA50 CIRCUIT BOARD Handset_Main Bottom View 1 SP 2 5 SW1 FLASH OFF TALK RIGHT LEFT CN3 OTP 15 1 3 4 6 7 MIC 8 9 LED551 LED561 W_LED W_LED 2 W_LED 1 LED553 LED559 LED558 MIC MIC LED554 LED552 0 A ...

Page 119: ...ew 1 C795 C792 C715 C710 C737 C702 C701 C757 C751 DTEST1 DTEST C703 C758 C752 C754 C765 C762 C775 C763 C771 C708 C707 SHIELD R782 R771 R772 R731 R736 R715 L791 L796 L739 D771 C714 C722 C721 C712 C711 C782 C772 C791 C793 C796 C797 C781 C777 C776 C761 C704 C705 C706 C755 C756 C773 R781 L795 L721 IC701 RA731 D781 ...

Page 120: ...rcuit Board Charger Unit 15 5 1 Component View 15 5 2 Bottom View J1 R1 A PQUP11532Y PbF PNLP1029YA CIRCUIT BOARD Charger unit Component View TP4 TP3 1 2 J1 A F1 PbF PNLP1029YA PQUP11532Y CIRCUIT BOARD Charger unit Bottom View TP4 GND TP3 ...

Page 121: ... TPA50B04 16 Exploded View and Replacement Parts List 16 1 Cabinet and Electrical Parts Base Unit Note 1 Cut the LED LENS in half as shown in the illustration above Ref No Figure A 1 2 3 4 E1 9 5 6 1 8 7 A A 7 10 PCB1 CUT ...

Page 122: ...sistors and Diodes 3 The rechargeable Ni MH battery HHR 4DPA is available through sales route of Panasonic 4 Attach the SPACER No 121 to the exact location described above Ref No B Figure 101 105 102 103 104 106 107 108 109 110 111 112 113 114 115 117 118 119 3 121 4 122 E101 1 E102 E103 E104 E105 2 E106 E107 120 116 E108 E109 E110 MIC100 B B B Spacer No 121 Put it in the center Stick it between r...

Page 123: ...123 KX TGP500B04 KX TPA50B04 16 3 Cabinet and Electrical Parts Charger Unit B 200 200 1 200 3 200 4 201 200 2 B PCB200 Ref No B Figure ...

Page 124: ...124 KX TGP500B04 KX TPA50B04 16 4 Accessories and Packing Materials 16 4 1 KX TGP500B04 A2 A4 P1 A1 A3 P2 P2 A1 ...

Page 125: ...125 KX TGP500B04 KX TPA50B04 16 4 2 KX TPA50B04 A101 A103 1 A102 P101 Note 1 These pads are pieces of Ref No P101 GIFT BOX ...

Page 126: ...disordering tool Safety Ref No Part No Part Name Description Remarks 1 PNGP1004W1 PANEL AS HB 2 ZT25000NS6 TAPE DOUBLE FACE S 3 PNKM1104Z1 CABINET BODY ABS HB 4 K2ECYZ000001 JACK DC 5 PNBX1005Z1 BUTTON LOCATOR ABS HB 6 PNHR1007Z OPTIC CONDUCTIVE PARTS LED LENS PS HB 7 PNLA1026Z ANTENNA 8 PNKF1078Y1 CABINET COVER PS HB 9 PNKL1003Z1 STAND LEADER ABS HB 10 PNGT2434Z NAME PLATE Safety Ref No Part No P...

Page 127: ...100 S R579 ERJ2GEJ470 47 S R580 ERJ2GEJ101 100 S R581 ERJ2GEJ101 100 S R582 ERJ2GEJ470 47 S Safety Ref No Part No Part Name Description Remarks R585 ERJ2GEJ331 330 S R586 ERJ2GEJ101 100 S R590 ERJ2GEJ470 47 S R592 ERJ2GEJ101 100 S R593 ERJ2GEJ470 47 S R596 ERJ2GEJ470 47 S R597 ERJ2GEJ470 47 S R598 ERJ2GEJ470 47 S R599 ERJ2GEJ470 47 S R605 ERJ2GEJ470 47 S R606 ERJ2GEJ470 47 S R607 ERJ2GEJ470 47 S R...

Page 128: ...CUE1A104KBQ 0 1 C703 ECUE1H100DCQ 10p C704 ECUV1A225KB 2 2 C705 ECUE1H100DCQ 10p C706 ECUE1A104KBQ 0 1 C707 ECUE1H100DCQ 10p C708 ECUE0J105KBQ 1 C710 ECUE1A104KBQ 0 1 Safety Ref No Part No Part Name Description Remarks C711 ECUE1H100DCQ 10p C712 ECUE1A104KBQ 0 1 C714 ECUE0J105KBQ 1 C715 ECUE1A104KBQ 0 1 C716 F1G1H2R2A562 2 2p C721 ECUE1H101JCQ 100p C722 ECUE1H121JCQ 120p C737 ECUE1C103KBQ 0 01 C75...

Page 129: ...TAL FILM OXIDE RESISTOR D429 D4ED16R80001 METAL FILM OXIDE RESISTOR RESISTOR ARRAYS RA401 D1H4R0020002 RESISTOR ARRAY RA402 D1H422220001 RESISTOR ARRAY RA403 D1H4R0020002 RESISTOR ARRAY RA501 D1H84724A013 RESISTOR ARRAY S RA551 D1H84714A013 RESISTOR ARRAY S RA552 D1H447120002 RESISTOR ARRAY RA554 D1H412120001 RESISTOR ARRAY RA731 EXB28V330 RESISTOR ARRAY RESISTORS R361 ERJ2GEJ473 47k S R362 ERJ2GE...

Page 130: ...H100DCQ 10p C754 ECUE1A104KBQ 0 1 C755 ECUE1H1R5BCQ 1 5 C756 ECUE1HR50BCQ 0 5 C757 ECUE1H1R5BCQ 1 5 C758 ECUE1HR50BCQ 0 5 C762 ECUE1H1R5BCQ 1 5 C763 F1G1H2R2A562 2 7p C765 ECUE1H1R0BCQ 1 C771 ECUE1H100DCQ 10p C772 ECUE1H330JCQ 33p C773 ECUE1H1R5BCQ 1 5 C775 ECUE1H1R8BCQ 1 8 C776 ECUE1H1R5BCQ 1 5 C777 ECUE1H1R8BCQ 1 8 C781 ECUE1H100DCQ 10p C782 ECUE1H100DCQ 10p C791 F1G1HR75A561 0 75p Safety Ref No...

Page 131: ...afety Ref No Part No Part Name Description Remarks A101 PQLV219Z AC ADAPTOR A102 PNQX2117Y INSTRUCTION BOOK 1 A103 PNKE1029Z1 HANGER BELT CLIP ABS HB P101 PNPK2409Z GIFT BOX Safety Ref No Part No Part Name Description Remarks A XTB26 8GFJ TAPPING SCREW B XTB2 8GFJ TAPPING SCREW Safety Ref No Part No Part Name Description Remarks PQZZ430PIR TIP OF SOLDERING IRON 1 PQZZ430PRB RUBBER OF SOLDERING IRO...

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