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Voicemail 

• 

Ask your system administrator to be sure the voicemail is 

enabled, and get the voicemail portal number and default 
password. For more information, contact client services

• 

The first time you call your voicemail, you need to set up a 

new password and record your spoken name. Simply follow 
the prompts

From your cordless Masergy phone

• 

Press star 62 (*62)

• 

Press TALK

• 

Enter your password and pound (#)

To clear the New VoiceMail message on the display 

• 

Press star 99 (*99) 

• 

Press the soft key labeled DIAL.

Transfer a call(Announced)

To Transfer a call, while on the phone: 

• 

Press the MENU button 

• 

Scroll down or press 2 on the keypad for TRANSFER

• 

Dial the extension or phone number you want to transfer the 
call to

• 

Press the pound key (#)

• 

When the second caller answers, tell them who is on the line 

• 

Press the Right soft key labeled TRANS to connect the two 
callers

Note:

 If the second party decides they do not want the call, Have the second party hang 

up. Your first call will be on hold on line one. Press the Right soft key labeled HOLD to 
resume and transfer to voicemail. 

Note:

 An announced transfer is recommended to some mobile phone providers. A blind 

transfer can sometimes go directly to mobile voice mail.

Transfer a call(Blind - Not Announced)

• 

To Transfer a call, while on the phone 

• 

Press the MENU button 

• 

Scroll down or press 3 on the keypad for BLIND TRANSFER

• 

Dial the extension or phone number you want to transfer the call to 

• 

Press the pound key (#)

• 

The call is transferred

To Transfer a call directly to a Voicemail while on a call 

• 

Press the MENU button 

• 

Scroll down or press 2 on the keypad for TRANSFER

• 

Dial Star 55 (*55)

• 

Dial the extension  where you want to send the call 

• 

Press the pound key (#)

• 

Press the OFF button

Panasonic KX-TGP500

1-800-942-4700       masergy.com

Summary of Contents for KX-TGP500

Page 1: ...Quick Guide for Panasonic KX TGP500 Document Date 08 01 13 Document Version 1 0d...

Page 2: ...sonic KX TGP500 5 Answer the Phone 5 Redial 5 Voicemail 6 Transfer a call Announced 6 Transfer a call Blind Not Announced 6 Conference Call Three Way Calling 7 Call Park 7 Park Pickup 7 Phone Top Feat...

Page 3: ...or Erase Detail 4 Connection to Base 5 3 Lines not shown Muted Ringer not shown 6 Battery Level 7 Off Hang up 8 Menu press to select and scroll up down left right 9 Redial Pause Panasonic KX TGP500 Bu...

Page 4: ...am 4 To the right of that you will see 3 handsets The phone can handle 3 calls These handset icons represent those calls in order they begin from left to right These handset icons will change accordin...

Page 5: ...he display To Answer press the Left soft key labeled SWITCH You can see the first line on the display go from solid to blinking To go back to the first call Press the Left soft key labeled SWITCH To m...

Page 6: ...the line Press the Right soft key labeled TRANS to connect the two callers Note If the second party decides they do not want the call Have the second party hang up Your first call will be on hold on...

Page 7: ...om any extension Once a call has been parked your phone is free for other calls You should use overhead paging or instant messaging to utilize Call Park most efficiently Only one call can be parked at...

Page 8: ...ghted press Select MENU button Scroll through and highlight one of the Ring Tones press Save MENU button Press the OFF button Missed Calls Alert The easiest way to clear your missed calls alert When t...

Page 9: ...anything in this guide or other services feel free to contact Support Check back often to find out the latest features and news because we are working to stay on the cutting edge of what you need to...

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