Panasonic KX-TGK320AZ Operating Instructions Manual Download Page 2

Page: 2 / 52

Accessory information ..................................3

For your safety .............................................5
General notices ............................................6
Important safety instructions ........................7
For best performance ...................................7
Other information .........................................7
Specifications ...............................................8

Getting Started

Setting up .....................................................9
Controls ......................................................11
Display icons ..............................................12
Turning the power on/off ............................13
Language setting ........................................13
Date and time .............................................13
Recording your greeting message .............13
Other settings .............................................13

Making/Answering Calls

Making calls ...............................................15
Answering calls ..........................................15
Useful features during a call .......................15
Intercom .....................................................16
Key lock ......................................................17

Phonebook

Phonebook .................................................18
Speed dial ..................................................19

Programming

Menu list .....................................................21
Alarm ..........................................................26
Do not disturb mode ...................................27
Nuisance call block ....................................28
Baby monitor ..............................................29
Other programming ....................................31
Registering a unit .......................................32

Caller ID Service

Using Caller ID service ...............................34
Caller list ....................................................35

Answering System

Answering system ......................................36
Turning the answering system on/off .........36
Greeting message ......................................36

Listening to messages ...............................37
Advanced new message alerting
features ......................................................38
Remote operation .......................................39
Answering system settings .........................40

Useful Information

Voicemail service .......................................42
Character entry ..........................................42
Error messages ..........................................44
Troubleshooting .........................................44
Warranty (for New Zealand) .......................49

Index

Index...........................................................50

Table of Contents

KX-TGK320AZ_(en-en)_0908_ver001.pdf 2

9/8/2015 11:08:26 AM

Summary of Contents for KX-TGK320AZ

Page 1: ...ed on page 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference To use this unit in your country first change the unit s region setting to match your country page 32 KX TGK320AZ_ en en _0908_ver001 pdf 1 9 8 2015 11 08 26 AM ...

Page 2: ...ock 17 Phonebook Phonebook 18 Speed dial 19 Programming Menu list 21 Alarm 26 Do not disturb mode 27 Nuisance call block 28 Baby monitor 29 Other programming 31 Registering a unit 32 Caller ID Service Using Caller ID service 34 Caller list 35 Answering System Answering system 36 Turning the answering system on off 36 Greeting message 36 Listening to messages 37 Advanced new message alerting featur...

Page 3: ...on Accessory item Model number Specifications Rechargeable batteries 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset 1 2 V Minimum amperage of 550 mAh DECT repeater KX A405 KX A406 Key finder KX TGA20AZ 2 1 Replacement batteries may have a different capacity from that of the supplied batteries We recommend using Panasonic rechargeable batteries 2 By registering the key ...

Page 4: ...llustrations in these instructions may vary slightly from the actual product Expanding your phone system Handset optional KX TGDA30AZ You can expand your phone system by registering optional handsets 6 max to a single base unit R Optional handset is a different design from that of the supplied handsets R You cannot purchase the supplied handset KX TGKA31 separately 4 Introduction KX TGK320AZ_ en e...

Page 5: ...t R Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects R It is advised not to use the equipment at a refuelling point Users are reminded to observe restrictions on the use of radio equipment in fuel depots chemical plants or where blasting operations are in progress Operating safeguards R Unplug the product from power outlets before clean...

Page 6: ... minimise the possibility of lightning damage when you know that a thunderstorm is coming we recommend that you Unplug the telephone line cord from the phone socket Unplug the AC adaptor from the AC power outlet R No 000 for Australia 111 for New Zealand and or other calls can be made from this device during a mains power failure R The earpiece on the handset is magnetised and may retain small met...

Page 7: ...he base unit on a bay window or near a window R Coverage and voice quality depends on the local environmental conditions R If the reception for a base unit location is not satisfactory move the base unit to another location for better reception Environment R Keep the product away from electrical noise generating devices such as fluorescent lamps and motors R The product should be kept free from ex...

Page 8: ...please contact your local authorities or dealer and ask for the correct method of disposal Note for the battery removal procedure Refer to Battery installation setting the handset cover on page 9 Specifications R Standard DECT Digital Enhanced Cordless Telecommunications GAP Generic Access Profile R Frequency range 1 88 GHz to 1 90 GHz R RF transmission power Approx 10 mW average power per channel...

Page 9: ... to the base unit Fasten the cord by hooking it 1 For Australia Connect a DSL ADSL filter between the telephone plug and telephone line cord 1 3 4 4 6 5 7 2 Note R Use only the supplied Panasonic AC adaptor PNLV226AL R Use only the supplied telephone line cord Battery installation setting the handset cover R USE ONLY rechargeable Ni MH batteries AAA R03 size A R Do NOT use alkaline manganese Ni Cd...

Page 10: ...coming calls on your FaxAbility number for New Zealand During a power failure The unit will not work during a power failure We recommend connecting a corded type telephone without AC adaptor to the same telephone line or to the same telephone line socket using a telephone double adaptor for Australia a BT double adaptor for New Zealand Note for battery installation R Use the supplied rechargeable ...

Page 11: ... ambient environment Controls Base unit B A A Charge contacts M N Locator R You can locate a misplaced handset by pressing M N Handset B A A C A H I J K G L E F D B B Speaker Message indicator M N Talk Dial keypad MZN SP PHONE Speakerphone Microphone Receiver Display M N Power MOFFN MRECALLN MECON ECO Eco mode shortcut key M N INTERCOM Charge contacts n Control type Soft keys 11 Getting Started KX...

Page 12: ...acklight is off page 24 R When displayed next to the battery icon Answering system is on page 36 R When displayed with a number New messages have been recorded page 37 Item Meaning Greeting Only is selected Caller messages are not recorded page 41 Battery level Alarm is on page 26 Privacy mode is on page 24 Ringer volume is off page 23 Do not disturb mode is on page 27 Nuisance call blocked 1 page...

Page 13: ... 12 hour clock format AM or PM by pressing 4 MOKN a MOFFN Recording your greeting message You can record your own greeting message instead of using a pre recorded greeting message See page 36 for details 1 MMENUN 302 2 MbN Yes a MOKN 3 Record a greeting message a MSTOPN a MOFFN Other settings Message indicator The message indicator is located on the edge of the handset and informs you of the follo...

Page 14: ... available for eco mode Eco Reduces the base unit transmission power by up to 90 in standby mode When this setting is selected is displayed on the handset display instead of Eco Off default setting Turns off eco mode When this setting is selected are not displayed in the handset display Note R When there is another cordless phone in use nearby the base unit transmission power may not be reduced R ...

Page 15: ...storing a calling card access number and or PIN in the phonebook a pause is also needed page 19 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 second pause is inserted each time MDN Pause is pressed Answering calls 1 Lift the handset and press M N or MZN when the unit rings 2 When you finish talking...

Page 16: ...ge 24 R Optional handset is required for this function Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets in the same radio cell 1 During an outside call press M N When 3 or more handsets are registered MbN Select the desired unit a MOKN 2 Wait for the paged party to answer R If the paged party does not ans...

Page 17: ...itoring handset for the baby monitor feature page 30 will also answer baby monitor calls automatically The default setting is Off 1 MMENUN 273 2 MbN Select the desired setting a MOKN a MOFFN Key lock The handset can be locked so that no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press MMENUN for about 3...

Page 18: ...the name continue from step 3 Editing entries page 19 Categories Categories can help you find entries in the phonebook quickly and easily You can change the names of categories Friends Family etc By assigning different ringer tones for different categories of callers you can identify who is calling category ringer tone if you have subscribed to Caller ID service Changing category names setting cat...

Page 19: ...ne phonebook entry press MDN Pause to add pauses after the number and PIN as necessary page 15 Speed dial You can assign 1 phone number to each of the dial keys 1 to 9 on the handset Adding phone numbers to speed dial keys n By entering phone numbers 1 Press and hold the desired speed dial key 1 to 9 a MADDN 2 MbN Manual a MOKN 3 Enter the party s name 16 characters max a MOKN 4 Enter the party s ...

Page 20: ...MbN Yes a MOKN a MOFFN Viewing an entry Making a call 1 Press and hold the desired speed dial key 1 to 9 2 To make a call press M N 20 Phonebook KX TGK320AZ_ en en _0908_ver001 pdf 20 9 8 2015 11 08 27 AM ...

Page 21: ...the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Answer System Sub menu 1 Sub menu 2 Settings Code Play New Message 323 37 Play All Message 324 37 Erase All Message 1 325 37 Greeting Record Greeting 1 302 36 ...

Page 22: ... Screening On Off 310 40 Answer On 1 327 36 Answer Off 1 328 36 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 1 101 13 Memo Alarm Alarm1 3 Once Daily Weekly Off 720 26 Time Adjustment 1 3 Caller ID Manual 226 Main menu Caller List Operation Code Viewing the caller list 213 35 22 Programming KX TGK320AZ_ en en _0908_ver001 pdf 22 9 8 2015 11 08 27 AM ...

Page 23: ...gory 1 9 241 27 First Ring 1 5 On Off 173 Time Settings Set Date Time 1 101 13 Memo Alarm Alarm1 3 Once Daily Weekly Off 720 26 Time Adjustment 1 3 Caller ID Manual 226 Key Finder Setup 6 1 Add New Device for Finder1 7 2 Add New Device for Finder2 3 Add New Device for Finder3 4 Add New Device for Finder4 Change Name 1 Finder1 6561 Finder2 8 6562 8 Finder3 8 6563 8 Finder4 8 6564 8 Register 6571 65...

Page 24: ...ontrast Level 1 4 2 145 Handset Name 104 31 Display Name On Off 105 31 Message Indicator 278 13 Auto Intercom On Off 273 17 Keytones On Off 165 Area Code 1 255 31 Call Restrict 1 256 31 Auto Talk 10 On Off 200 15 Line Setup Recall Flash 1 11 12 900 msec 700 msec 600 msec 400 msec 300 msec 250 msec 200 msec 160 msec 110 msec 100 msec 90 msec 80 msec 121 16 Privacy Mode 1 13 On Off 194 Base Unit PIN...

Page 25: ...s Code Ringer Volume Off 6 6 160 Ringtone 4 Ringtone 1 161 Do Not Disturb Mode On Off On Off 238 27 Start End 23 00 06 00 237 27 Ring Delay 30 sec 60 sec 90 sec 120 sec No Ringing 239 27 Select Category Category 1 9 241 27 First Ring 1 5 On Off 173 Main menu Nuisance Call Block 1 14 Sub menu 1 Sub menu 2 Settings Code Single Number 217 28 Range of Numbers Withheld On Off 240 28 1 If you program th...

Page 26: ...andset to answer a call turn off this feature 11 The recall flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary You can access your phone service provider call waiting service by having the recall flash time set at 100 msec and then follow your phone service provider call waiting instructions to operate this service for Australia 12 The default setting ...

Page 27: ...ou can also select categories of callers whose calls override do not disturb mode and ring the handset Caller ID subscribers only Important R Make sure the unit s date and time setting is correct page 13 R If you have set the alarm the alarm sounds even if do not disturb mode is turned on Turning do not disturb mode on off 1 MMENUN 238 2 MbN Select the desired setting a MOKN R If you select Off pr...

Page 28: ...t 1 MCN CID 2 MbN Select the entry to be blocked a MMENUN 3 MbN Save Call Block a MOKN 4 MbN Yes a MOKN a MOFFN n By entering phone numbers 1 MMENUN 217 2 MbN Single Number a MOKN 3 MMENUN a MbN Add a MOKN 4 Enter the phone number 24 digits max R To erase a digit press MCLEARN 5 MOKN a MOFFN Storing a range of numbers 1 MMENUN 217 2 MbN Range of Numbers a MOKN 3 MMENUN a MbN Add a MOKN 4 Enter the...

Page 29: ...e page 33 R If the unit is connected to a PBX system you cannot set the baby monitor R During the monitoring mode battery consumption is faster than usual We recommend leaving the monitored handset on the base unit or charger R The monitored handset never rings while it is being monitored R If the baby monitor is activated is displayed on the monitored handset Setting the baby monitor Perform the ...

Page 30: ...MENUN on the handset being monitored 2 MbN On Off a MOKN 3 MbN On a MOKN 4 MbN Select the outside line a MEDITN 5 MMENUN a MbN Erase a MOKN 6 MbN Yes a MOKN a MOFFN Baby monitor sensitivity You can adjust the sensitivity of the baby monitor Increase or decrease the sensitivity to adjust the sound level needed to trigger the baby monitor feature R This feature cannot be set during a monitoring call...

Page 31: ...e 5 digits max a MOKN a MOFFN Note for New Zealand R The use of this feature can prevent a National Call from being dialled E g in the case of the South Island the 03 will be omitted and will therefore prevent a National Call to other areas of the South Island Call restriction You can restrict selected handsets from dialling certain numbers You can assign up to 6 phone numbers to be restricted and...

Page 32: ...sets can be registered to the base unit Important R The additional handset model recommended for use with this unit is noted on page 4 If another handset model is used certain operations may not be available Additional base units Handsets can be registered to up to 4 base units allowing you to add additional base units and extend the area in which your handset s can be used If a handset moves out ...

Page 33: ...N Cancelling a base unit A handset can cancel a base unit that it is registered to This allows the base unit to end its wireless connection with the system 1 MMENUN 139 2 MbN Select the base unit you want to cancel a MOKN 3 MbN Yes a MOKN a MOFFN Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater Please use only the Panasonic DECT repe...

Page 34: ...formation the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service Private Caller The caller requests not to send caller information R If the unit is connected to a PBX system caller information may not be properly received Contact your PBX supplier Missed calls If a call is not answered the unit treats it as a missed call and is displayed Thi...

Page 35: ...nt R Make sure the unit s date and time setting is correct page 13 Viewing the caller list and calling back 1 MCN CID 2 Press MCN to search from the most recent call or press MDN to search from the oldest call 3 To call back press M N To exit press MOFFN Note R If is displayed in step 2 not all of the information is shown To see the remaining information press MEN To return to the previous screen ...

Page 36: ...h their messages are not recorded Turning the answering system on off The answering system is preset to on 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note R When the answering system is turned on is displayed on the handset Greeting message When the unit answers a call a greeting message is played to callers You can use either your own greeting message a pre recorded greeting message R...

Page 37: ...MOKN Key Operation MDN or MCN Adjust the receiver or speaker volume during playback 1 or MFN Repeat message during playback 1 Key Operation 2 or MEN Skip message during playback 3 Enter the Settings menu 4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Turn answering system on MMENUN Pause message 2 9 or MSTOPN Stop recording Stop playback 0 Turn answeri...

Page 38: ...MOKN 5 Enter the desired number 24 digits max a MOKN 2 times a MOFFN Turning on off the new message alert setting 1 MMENUN 338 2 MbN On Off a MOKN 3 MbN Select the desired setting a MOKN a MOFFN Editing the set phone number 1 MMENUN 338 2 MbN Notification to a MOKN 3 MMENUN a MbN Edit a MOKN 4 Edit the name if necessary 16 characters max a MOKN 5 Edit the phone number if necessary 24 digits max a ...

Page 39: ...ing to your messages remotely Important R In order to operate the answering system remotely you must first set a remote access code 1 MMENUN 306 2 To turn on remote operation enter the desired 3 digit remote access code 3 MOKN a MOFFN Deactivating remote operation Press in step 2 on Remote access code page 39 R The entered remote access code is deleted Using the answering system remotely 1 Dial yo...

Page 40: ...r Auto The default setting is 5 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 39 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for t...

Page 41: ...der please contact your phone service provider to have it removed or deactivated permanently or temporarily Alternatively you can leave this service connected and change the Number of Rings to a shorter duration on your unit so your unit s answering machine can pick up the call prior to the service provided by your phone service provider Caller s recording time You can change the maximum message r...

Page 42: ...ls see page 40 Character entry The dial keys are used to enter characters and numbers Each dial key has multiple characters assigned to it The characters that can be entered depend on the character entry mode page 42 Press MFN or MEN to move the cursor left or right Press dial keys to enter characters and numbers Press MCLEARN to erase the character or number highlighted by the cursor Press and ho...

Page 43: ... 6 7 8 9 Greek character table z y 1 2 3 4 5 6 7 8 9 Extended 1 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 43 Useful Information KX TGK320AZ_ en en _0908_ver001 pdf 43 9 8 2015 11 08 27 AM ...

Page 44: ...ain Memory Full R The phonebook memory is full Erase unwanted entries page 19 R The call block list memory is full Erase unwanted entries page 28 R The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 33 Use rechargeable battery R A wrong type of battery such as alkaline or manganese was inserted Use only the rechargeab...

Page 45: ...and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your phone service provider The message indicator is flashing slowly and the handset display Demo Mode R Demonstration mode is activated To turn off demonstration mode M N a MMENUN 899 Menu li...

Page 46: ... closer to the base unit R If you use a DSL ADSL service we recommend connecting a filter contact your DSL ADSL service provider to the telephone line between the base unit and the telephone line socket Contact your DSL ADSL provider for details for Australia R If you use a DSL ADSL JetStream service we recommend that you contact your DSL ADSL service provider to have a DSL ADSL Splitter installed...

Page 47: ...r for details for New Zealand R Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again for Australia R Other telephone equipment such as a monitored Burglar Alarm or the modem in the SKY Digital decoder may be interfering with this unit Disconnect the other equipment and try again for New Zealand Caller information is slow to display R Depending on...

Page 48: ...code If you have forgotten your remote access code enter the remote access code setting to check your current code page 39 R The answering system is turned off Turn it on page 40 The unit does not emit the specified number of rings R If the first ring is turned off page 23 the number of rings decreases by 1 from the specified number of rings Liquid damage Problem Cause solution Liquid or other for...

Page 49: ...ERED AS AN BENEFIT AND DOES NOT AFFECT YOUR LEGAL 1 Pick up and delivery 2 Batteries 3 Repairs when the product has not been used in accordance with the Operating Instructions Manual or has been modified 4 Normal maintenance and cleaning as required in the product s Operating Instructions Manual 5 Service calls to a Correct the set up of the product b Instruct you how to use the product c Replace ...

Page 50: ... dial 19 Character entry 42 Conference calls 16 Control type 11 D Date and time 13 Direct command code 21 Display Contrast 24 Language 13 Do not disturb mode 27 E Eco mode 14 Equalizer 16 Error messages 44 F First ring 23 H Handset Deregistration 33 Locator 11 Name 31 Registration 32 Hold 15 I Intercom 16 K Key finder 23 25 Key lock 17 Keytones 24 M Making calls 15 Message indicator 13 Missed call...

Page 51: ...51 Notes KX TGK320AZ_ en en _0908_ver001 pdf 51 9 8 2015 11 08 28 AM ...

Page 52: ...r website www panasonic com au For New Zealand Customer Care Centre Tel No 09 272 0178 or website www panasonic co nz Sales Department 1 Innovation Road Macquarie Park NSW 2113 Australia Sales Department 18 Sir Woolf Fisher Drive Highbrook East Tamaki Auckland New Zealand Phone 09 272 0100 Fax 09 272 0137 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2015...

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