Panasonic KX-TGK222E Operating Instructions Manual Download Page 42 | Manualshive

Page: 42 / 48

background image

General use

Problem

Cause/solution

The handset does not turn
on even after installing
charged batteries.

R

Place the handset on the base unit or charger to turn on the
handset.

The unit does not work.

R

Make sure the batteries are installed correctly (page 12).

R

Fully charge the batteries (page 13).

R

Check the connections (page 11).

R

Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.

R

The handset has not been registered to the base unit. Register
the handset (page 31).

The handset display is
blank.

R

The handset is not turned on. Turn the power on (page 16).

I cannot hear a dial tone.

R

Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.

R

The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.

R

Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your phone service provider.

The message indicator is
flashing slowly and the
handset display

“

Demo

Mode

”

.

R

Demonstration mode is activated. To turn off demonstration
mode:

M

N

a

M

MENU

N#899

Menu list

Problem

Cause/solution

The display is in a
language I cannot read.

R

Change the display language (page 16).

I cannot activate the eco
mode.

R

You cannot set eco mode when you set the repeater mode

“

On

”

. If required, set the repeater mode to

“

Off

”

I cannot register a handset
to a base unit.

R

The maximum number of base units (4) is already registered to
the handset. Cancel unused base unit registrations from the
handset (page 32).

R

The maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 32).

R

You entered the wrong PIN. If you forget your PIN, see “I
cannot remember the PIN.” (page 43).

42

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

Useful Information

KX-TGK220E_OI(en-en)_0806_ver330.pdf 42

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Summary of Contents for KX-TGK222E

Page 1: ...TGK220E KX TGK222E Before initial use see Getting Started on page 11 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference KX TGK220E_OI en en _0806_ver330 pdf 1 8 7 2018 10 23 24 AM ...

Page 2: ...s 18 Answering calls 18 Useful features during a call 18 Intercom 20 Key lock 20 Phonebook Phonebook 21 Speed dial 22 Programming Menu list 24 Alarm 28 Do not disturb mode 28 Nuisance call block 29 Other programming 30 Registering a unit 31 Caller ID Service Using Caller ID service 33 Caller list 33 Answering System Answering system 35 Turning the answering system on off 35 Greeting message 35 Lis...

Page 3: ... for base unit PNLV226E0U 1 1 B Telephone line cord PNJA1191Z for U K 1 1 C Rechargeable batteries 1 2 4 D Handset cover 1 2 E Charger 2 1 F AC adaptor for charger 3 1 1 See page 4 for replacement battery information 2 PNLC1080ZB Black PNLC1080ZW White PNLC1080ZM Graphite PNLC1080ZN Champagne Gold 3 PNLV233EKX PNLV233EKU PNLV233EKT A B C D E F Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 3...

Page 4: ...vary slightly from the actual product Expanding your phone system Handset optional KX TGDA30E You can expand your phone system by registering optional handsets 6 max to a single base unit R Optional handset is a different design from that of the supplied handsets Note R You can purchase KX TGK220 separately and use it as an optional handset At first deregister the handset from the base unit additi...

Page 5: ...rmation R This equipment is designed for use on the U K and Ireland analogue telephone network R In the event of problems you should contact your equipment supplier in the first instance Declaration of Conformity R Panasonic Corporation declares that the radio equipment type KX TGK220 is in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is available at the f...

Page 6: ...arth OFF power Protective bonding earth Stand by power Functional earth ON OFF power push push For indoor use only Caution risk of electric shock For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer 6 Helpline Tel No U K 0344 844 3899 I...

Page 7: ... the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone...

Page 8: ...hock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Pana...

Page 9: ... electronic products and batteries must not be mixed with general household waste For proper treatment recovery and recycling of old products and batteries please take them to applicable collection points in accordance with your national legislation By disposing of them correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment...

Page 10: ...0 mW average power per channel 250 mW max R Power source 100 240 V AC 50 60 Hz R Power consumption Base unit Standby 0 5 W Maximum 2 5 W Charger Standby 0 1 W Maximum 1 5 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry 10 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Important Information KX TGK220E_OI en en _0806_ver330 pdf 10 8 7 2018 10 23 25 AM ...

Page 11: ... is required if you have a DSL ADSL service Note R Use only the supplied Panasonic AC adaptor PNLV226E R Use only the supplied telephone line cord 1 5 3 4 2 3 n Charger Connect the AC adaptor plug to the unit until you hear a click Fasten the cord by hooking it Connect the AC adaptor to the power outlet Note R Use only the supplied Panasonic AC adaptor PNLV233E 3 2 1 Helpline Tel No U K 0344 844 3...

Page 12: ...se alkaline manganese Ni Cd batteries R Confirm correct polarities 1 4 2 3 1 R Follow the directions on the display to set up the unit Removing the handset cover and battery 1 2 B A 12 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Getting Started KX TGK220E_OI en en _0806_ver330 pdf 12 8 7 2018 10 23 25 AM ...

Page 13: ... replacement we recommend using the Panasonic rechargeable batteries noted on page 4 8 Note for battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed...

Page 14: ... Speaker Message indicator M N Talk Dial keypad MZN Speakerphone Microphone Receiver Display M N Off Power MR ECON R Recall Flash ECO Eco mode shortcut key M N Intercom Charge contacts n Control type Soft keys 14 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Getting Started KX TGK220E_OI en en _0806_ver330 pdf 14 8 7 2018 10 23 25 AM ...

Page 15: ...ll 1 page 33 Item Meaning Eco mode is set to Eco page 17 Eco mode is set to Eco Plus page 17 The LCD and key backlight is off page 26 R When displayed next to the battery icon Answering system is on page 35 R When displayed with a number New messages have been recorded page 36 Greeting Only is selected Caller messages are not recorded page 38 Battery level Alarm is on page 28 Privacy mode is on pa...

Page 16: ...age 1 MMENUN 110 2 MbN Select your desired language a MOKN a M N Date and time 1 MMENUN 101 2 Enter the current date month and year a MOKN Example 12 July 2017 12 07 17 3 Enter the current hour and minute Example 9 30 09 30 R You can select 24 hour or 12 hour clock format AM or PM by pressing 4 MOKN a M N Recording your greeting message You can record your own greeting message instead of using a p...

Page 17: ...tead of Eco Off default setting Turns off eco mode When this setting is selected are not displayed in the handset display Note R When there is another cordless phone in use nearby the base unit transmission power may not be reduced R If the handset is registered to multiple base units the handset may not be able to make or receive calls or communicate with the base unit when the following conditio...

Page 18: ...ause is also needed page 22 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 second pause is inserted each time MDN Pause is pressed Answering calls 1 Lift the handset and press M N or MZN when the unit rings 2 When you finish talking press M N or place the handset on the base unit or charger Any key ...

Page 19: ...it Note R Depending on the condition and quality of your telephone line this feature may emphasise existing line noise If it becomes difficult to hear turn this feature off R This feature is not available while using the speakerphone Call share You can join an existing outside call To join the conversation press M N when the other handset is on an outside call Note R To prevent other users from jo...

Page 20: ...finish talking press M N Answering an intercom call 1 Press M N to answer the page 2 When you finish talking press M N Key lock The handset can be locked so that no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press MMENUN for about 3 seconds R To turn key lock off press M N for about 3 seconds Note R Cal...

Page 21: ...ends Family etc By assigning different ringer tones for different categories of callers you can identify who is calling category ringer tone if you have subscribed to Caller ID service Changing category names setting category ringer tone 1 MWN a MMENUN 2 MbN Category a MOKN 3 MbN Select the desired category a MOKN 4 To change category names MbN Category Name a MOKN a Edit the name 10 characters ma...

Page 22: ... number and PIN as necessary page 18 Speed dial You can assign 1 phone number to each of the dial keys 1 to 9 on the handset Adding phone numbers to speed dial keys n By entering phone numbers 1 Press and hold the desired speed dial key 1 to 9 a MADDN 2 MbN Manual a MOKN 3 Enter the party s name 16 characters max a MOKN 4 Enter the party s phone number 24 digits max a MOKN 2 times a M N n From the...

Page 23: ...ng an entry Making a call 1 Press and hold the desired speed dial key 1 to 9 2 To make a call press M N Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 23 Phonebook KX TGK220E_OI en en _0806_ver330 pdf 23 8 7 2018 10 23 25 AM ...

Page 24: ... the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Answer System Sub menu 1 Sub menu 2 Settings Code Play New Message 323 36 Play All Message 324 36 Erase All Message 1 325 36 Greeting Record Greeting 1 302 35 Play Greeting 303 36 Default 1 Reset to pre recorded gr...

Page 25: ... Setup Ringer Volume Off 6 6 160 Ringtone 4 Ringtone 1 161 Do Not Disturb Mode On Off On Off 238 29 Do Not Disturb Mode Start End 23 00 06 00 237 29 Do Not Disturb Mode Ring Delay 30 sec 60 sec 90 sec 120 sec No Ringing 239 29 Do Not Disturb Mode Select Category Category 1 9 241 29 First Ring 1 5 On Off 173 Time Settings Set Date Time 1 101 16 Memo Alarm Alarm1 3 Off Once Daily Weekly 720 28 Time ...

Page 26: ...el 1 4 2 145 Handset Name 104 30 Display Name On Off 105 30 Message Indicator 278 16 Keytones On Off 165 Call Restrict 1 256 30 Auto Talk 7 On Off 200 18 Line Setup Recall Flash 1 8 80 msec 90 msec 100 msec 110 msec 160 msec 200 msec 250 msec 300 msec 400 msec 600 msec 700 msec 900 msec 121 19 Privacy Mode 1 9 On Off 194 Base Unit PIN 1 0000 132 31 Repeater Mode 1 On Off 138 32 26 Helpline Tel No ...

Page 27: ...andsets you do not need to program the same item using another handset 2 This menu is not displayed when scrolling through the display menus It is only available in direct command code 3 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received To turn this feature on select Caller ID To turn this feature off select Manu...

Page 28: ...t the set time Go to step 5 Weekly Alarm sounds weekly at the set time s 4 Proceed with the operation according to your selection in step 3 n Once Enter the desired date and month a MOKN n Weekly MbN Select the desired day of the week and press MSELECTN a MOKN 5 Set the desired time a MOKN 6 Enter a text memo 10 characters max a MOKN 7 MbN Select the desired alarm tone a MOKN R We recommend select...

Page 29: ...ELECTN R is displayed next to the selected category numbers R To cancel the selected category MbN Select the category a Press MSELECTN again disappears 3 MOKN a M N Nuisance call block This feature blocks calls from unwanted callers Caller ID subscribers only The following items are available when storing phone numbers in the call block list Single Number The unit blocks calls from specific phone ...

Page 30: ...its and press MCLEARN to erase digits Erasing all call block numbers 1 MMENUN 217 2 MbN Single Number or Range of Numbers a MOKN 3 MMENUN a MbN Erase All a MOKN 4 MbN Yes a MOKN 5 MbN Yes a MOKN a M N Other programming Changing the handset name The default handset name is Handset 1 to Handset 6 You can customise the name of each handset Bob Kitchen etc This is useful when you make intercom calls b...

Page 31: ...ke note of your new PIN The unit will not reveal the PIN to you If you forget your PIN see page 43 1 MMENUN 132 2 Enter the current 4 digit base unit PIN default 0000 3 Enter the new 4 digit base unit PIN a MOKN 4 MbN Yes a MOKN a M N Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit Important R The additional handset model recomm...

Page 32: ...1 R All handsets registered to the base unit are displayed 2 MbN Select the handset you want to cancel a MOKN 3 MbN Yes a MOKN a M N Cancelling a base unit A handset can cancel a base unit that it is registered to This allows the base unit to end its wireless connection with the system 1 MMENUN 139 2 MbN Select the base unit you want to cancel a MOKN 3 MbN Yes a MOKN a M N Increasing the range of ...

Page 33: ...again Note R Even when there are unviewed missed calls disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing M N Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the ca...

Page 34: ...rasing all caller information 1 M N 2 MERASEN a MbN Yes a MOKN a M N 34 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Caller ID Service KX TGK220E_OI en en _0806_ver330 pdf 34 8 7 2018 10 23 26 AM ...

Page 35: ...stem is preset to on 1 To turn on MMENUN 327 To turn off MMENUN 328 2 M N Note R When the answering system is turned on is displayed on the handset Greeting message When the unit answers a call a greeting message is played to callers You can use either your own greeting message a pre recorded greeting message Recording your greeting message 1 MMENUN 302 2 MbN Yes a MOKN 3 After a beep sounds hold ...

Page 36: ...eeting message 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback MbN Play a MOKN 3 You can also erase as follows MMENUN a MbN Erase a MOKN a MbN Yes a MOKN Calling back Caller ID subscribers only 1 Press MMENUN during playback 2 MbN Call Back a MOKN n Editing the number before calling back 1 Press MMENUN during playback 2 MbN Edit Call a MOKN ...

Page 37: ...e guidance to prompt you Key Operation 1 Repeat message during playback 1 Key Operation 2 Skip message during playback 4 Play new messages 5 Play all messages 6 Play greeting message 7 Record greeting message 9 Stop recording Stop playback 0 Turn answering system off 4 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message during greeting message playback E...

Page 38: ...ang up without being charged for the call 1 MMENUN 211 2 MbN Select the desired setting a MOKN a M N Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 Minutes 1 MMENUN 305 2 MbN Select the desired setting a MOKN a M N Selecting Greeting Only You can select Greeting Only which sets the unit to announce a greeting message to ca...

Page 39: ...essages turn it off by pressing and holding for 2 seconds Character entry The dial keys are used to enter characters and numbers Each dial key has multiple characters assigned to it The characters that can be entered depend on the character entry mode page 39 Press MFN or MEN to move the cursor left or right Press dial keys to enter characters and numbers Press MCLEARN to erase the character or nu...

Page 40: ...ble z y 1 2 3 4 5 6 7 8 9 Extended 1 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 40 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Useful Information KX TGK220E_OI en en _0806_ver330 pdf 40 8 7 2018 10 23 26 AM ...

Page 41: ...ebook memory is full Erase unwanted entries page 22 R The call block list memory is full Erase unwanted entries page 30 R The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 32 Use rechargeable battery R A wrong type of battery such as alkaline or manganese was inserted Use only the rechargeable Ni MH batteries noted o...

Page 42: ...nown working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your phone service provider The message indicator is flashing slowly and the handset display Demo Mode R Demonstration mode is activated To turn off demonstration mode M N a MMENUN 899 Menu list Problem Cause solution T...

Page 43: ...daptor to the base unit R The handset is not registered to the base unit Register it page 31 R Activating eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 17 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interf...

Page 44: ...r unit is connected to any additional telephone equipment remove and plug the unit directly into the wall jack R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details R Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller informat...

Page 45: ...your remote access code enter the remote access code setting to check your current code page 36 R The answering system is turned off Turn it on page 37 The unit does not emit the specified number of rings R If the first ring is turned off page 25 the number of rings decreases by 1 from the specified number of rings Liquid damage Problem Cause solution Liquid or other form of moisture has entered t...

Page 46: ... to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guarantee in...

Page 47: ... 19 Control type 14 D Date and time 16 Direct command code 24 Display Contrast 26 Language 16 Do not disturb mode 28 E Eco mode 17 Equalizer 19 Error messages 41 F First ring 25 H Handset Deregistration 32 Locator 14 Name 30 Registration 31 Hold 18 I Intercom 20 K Key lock 20 Keytones 26 M Making calls 18 Message indicator 17 Missed calls 33 Mute 18 N Nuisance call block 29 P Pause 18 Phonebook 21...

Page 48: ... Instructions If your product is not working properly IMPORTANT If you still have any problems please call the Panasonic DECT Helpline 0344 844 3899 U K 01289 8333 Ireland or contact us through our website www panasonic co uk Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP Panasonic Corporation 2017 PNQP1359WA PP0317AM3088 KX TGK220E_OI en en _0806_ver330 pdf 48 8 7 2...

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