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Panasonic KX-TGH220, Operating Instructions Manual

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Caller ID

Problem

Cause/solution

Caller information is not
displayed.

R

You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.

R

If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.

R

If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.

R

Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.

Caller information is slow
to display.

R

Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
Set the first ring to 

“

Off

”

 (page 25).

R

Move closer to the base unit.

Time on the unit has
shifted.

R

Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to 

“

Manual

”

 (off) (page 25).

Answering system

Problem

Cause/solution

The unit does not record
new messages.

R

The answering system is turned off. Turn it on (page 38).

R

The message memory is full. Erase unwanted messages
(page 39).

R

The recording time is set to 

“

Greeting Only

”

. Change the

setting (page 44).

R

Your service provider/telephone company’s voice mail service
may be answering your calls before the unit’s answering
system can answer your calls. Change the unit’s number of
rings setting (page 43) to a lower value, or contact your service
provider/telephone company.

I cannot operate the
answering system
remotely.

R

The remote access code is not set. Set the remote access
code (page 42).

R

You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 42).

R

The answering system is turned off. Turn it on (page 43).

The unit does not emit the
specified number of rings.

R

If the first ring is turned off, the number of rings decreases by 1
from the specified number of rings.

50

Useful Information

TGH21x22xBX_UE_ver021.pdf   50

2014/07/31   15:43:48

Summary of Contents for KX-TGH220

Page 1: ...g System Model No KX TGH220BX KX TGH220UE Model shown is KX TGH210 Before initial use see Getting Started on page 8 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference TGH21x22xBX_UE_ver021 pdf 1 2014 07 31 15 43 45 ...

Page 2: ... Key lock 17 Power back up operation 18 Phonebook Phonebook 19 Speed dial 20 Programming Menu list 22 Alarm 29 Do not disturb mode 29 Nuisance call block 30 Baby monitor 31 Other programming 33 Registering a unit 34 Caller ID Service Using Caller ID service 36 Caller list 36 Answering System Answering system 38 Turning the answering system on off 38 Greeting message 38 Listening to messages 39 Adv...

Page 3: ...item Part number Quantity A AC adaptor for base unit 1 1 B Telephone line cord 1 C Rechargeable batteries 2 2 D Handset cover 3 1 1 PNLV226BX KX TGH210BX KX TGH220BX PNLV226E KX TGH210UE KX TGH220UE 2 See page 4 for replacement battery information 3 The handset cover comes attached to the handset A B C D Additional replacement accessories Please contact your nearest Panasonic dealer for sales info...

Page 4: ... our Web site http panasonic net pcc products telephone p tga20 Please contact Panasonic or authorised sales department for availability of key finder in your area Other information R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product Expanding your phone system Handset optional 1 You can expand your ph...

Page 5: ...ing in an accident R Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This ...

Page 6: ...y be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The bas...

Page 7: ...e of transfer or return the product Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Note for battery removal procedure Refer to Battery installation on page 8 Specifications R Standard DECT Digital Enh...

Page 8: ...d Panasonic AC adaptor 1 R Use only the supplied telephone line cord 1 PNLV226BX KX TGH210BX KX TGH220BX PNLV226E KX TGH210UE KX TGH220UE 1 3 5 4 4 2 Battery installation R USE ONLY rechargeable Ni MH batteries AAA R03 size 1 R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities 1 R Follow the directions on the display to set up the unit Battery charging Charge for about 7 h...

Page 9: ...set to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Low Needs charging Panasonic Ni MH battery performance supplie...

Page 10: ...oll through various lists and items MDN or MCN Adjust the receiver or speaker volume while talking M N Caller list View the caller list MWN Phonebook View the phonebook entry MTN Redial View the redial list Base unit n KX TGH210 series page 3 A B Charge contacts M N Locator R You can locate a misplaced handset by pressing M N n KX TGH220 series page 3 A F E D G H IJ B C Charge contacts Speaker MjN...

Page 11: ...d Caller messages are not recorded 2 page 44 Item Meaning Battery level Alarm is on page 29 Privacy mode is on page 27 Ringer volume is off page 25 Do not disturb mode is on page 29 Nuisance call blocked 1 page 30 New voice mail message received 3 page 45 Baby monitor is activated The name number displayed next to the icon indicates the monitoring unit page 31 Line in use Someone is using the line...

Page 12: ... soft key 101 2 Enter the current date month and year a MOKN Example 15 July 2014 15 07 14 3 Enter the current hour and minute Example 15 30 15 30 4 MOKN a M N Note R The order in which you enter the date differs according to the selected display language Example Arabic Persian Year Month Date English Date Month Year Recording your greeting message Available for KX TGH220 series page 3 You can rec...

Page 13: ...o new messages 1 page 40 View the caller list when there are missed calls page 36 1 KX TGH220 series page 3 Setting the Smart Function Key The Smart Function Key for the following features must be On New Message 1 Default On Missed Call Default Off The settings can be set for each handset 1 KX TGH220 series page 3 1 M N right soft key 278 2 MbN Select the desired setting and press M N R is display...

Page 14: ...to On page 35 Eco mode is disabled Eco Mode is not displayed in the display menu page 26 Dialling mode If you cannot make calls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 M N right soft key 120 2 MbN Select the desired setting 3 MOKN a M N 14 Getting Started TGH21x22xBX_UE_ver021 pdf 14 2...

Page 15: ... PIN in the phonebook a pause is also needed page 20 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 second pause is inserted each time MDN Pause is pressed Answering calls 1 Lift the handset and press M N or MZN when the unit rings 2 When you finish talking press M N or place the handset on the base...

Page 16: ...between calls press MR ECON Note R Please contact your service provider telephone company for details and availability of this service in your area Temporary tone dialling for rotary pulse service users Press TONE before entering access numbers which require tone dialling Handset noise reduction This feature allows you to hear the voice of the person you are talking to clearly by reducing the surr...

Page 17: ...t beeps for 1 minute R If you receive an outside call while talking on the intercom you hear 2 tones To answer the call press M N then press M N Making an intercom call 1 M N right soft key a M N 2 MbN Select the desired unit a MOKN 3 When you finish talking press M N Answering an intercom call 1 Press M N to answer the page 2 When you finish talking press M N Using the Smart Function Key Press M ...

Page 18: ...ies are fully charged operating time of the handset in power back up mode varies depending on usage Continuous use of the handset in power back up mode 2 hours max Continuous use of the handset other than a handset in power back up mode 3 hours max Not in use in power back up mode 3 hours max Making calls during a power failure n When only 1 handset is registered 1 Lift the handset and dial the ph...

Page 19: ...0 Categories Categories can help you find entries in the phonebook quickly and easily You can change the names of categories Friends Family etc By assigning different ringer tones for different categories of callers you can identify who is calling category ringer tone if you have subscribed to Caller ID service Changing category names setting category ringer tone 1 MWN a M N 2 MbN Category a MOKN ...

Page 20: ...ng a calling card access number and your PIN in the phonebook as one phonebook entry press MDN Pause to add pauses after the number and PIN as necessary page 15 R If you have rotary pulse service you need to press TONE before pressing M N in step 1 to change the dialling mode temporarily to tone When adding entries to the phonebook we recommend adding TONE to the beginning of phone numbers you wis...

Page 21: ...the phone number if necessary a MOKN 2 times a M N Erasing an entry 1 Press and hold the desired speed dial key 1 to 9 a M N 2 MbN Erase a MOKN 3 MbN Yes a MOKN a M N Viewing an entry Making a call 1 Press and hold the desired speed dial key 1 to 9 2 To make a call press M N 21 Phonebook TGH21x22xBX_UE_ver021 pdf 21 2014 07 31 15 43 46 ...

Page 22: ...ote R To exit the operation press M N R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Caller List Operation Code Viewing the caller list 213 36 Main menu Answer System 1 Sub menu 1 Sub menu 2 Settings C...

Page 23: ...Greeting Only 3 305 44 Remote Code 2 306 42 Call Screening On Off 310 43 Answer On 2 327 38 Answer Off 2 328 38 Main menu Nuisance Call Block 2 Operation Code Storing Viewing blocked call numbers 217 30 Main menu Intercom Operation Code Paging the desired unit 274 17 Main menu Key Finder 4 Sub menu 1 Sub menu 2 Settings Code Search 655 Battery Check Main menu Speed Dial 5 6 Operation Code Viewing ...

Page 24: ...5 33 Main menu Ringer Setup Sub menu 1 Sub menu 2 Settings Code Ringer Volume Handset Off 6 6 160 Base Unit 1 2 Off 6 3 G160 Ringtone 10 Handset Ringtone 1 161 Do Not Disturb Mode On Off On Off 238 29 Start End 23 00 06 00 237 30 Ring Delay 30 sec 60 sec 90 sec 120 sec No Ringing 239 30 Select Category Category 1 9 241 30 First Ring 2 11 On Off 173 Main menu Baby Monitor Sub menu 1 Sub menu 2 Sett...

Page 25: ...one 1 161 Do Not Disturb Mode On Off On Off 238 29 Do Not Disturb Mode Start End 23 00 06 00 237 30 Do Not Disturb Mode Ring Delay 30 sec 60 sec 90 sec 120 sec No Ringing 239 30 Do Not Disturb Mode Select Category Category 1 9 241 30 First Ring 2 11 On Off 173 Time Settings Set Date Time 2 101 12 Memo Alarm Alarm1 5 Once Daily Weekly Off 720 29 Time Adjustment 2 12 Caller ID Manual 226 25 Programm...

Page 26: ...4 15 Nuisance Call Block 2 Single Number 217 30 Range of Numbers Withheld On Off 240 31 Speed Dial 261 20 Eco Mode 2 16 Off Eco 725 13 Security 2 16 Normal Enhanced 729 34 Record Greeting 1 2 302 38 Display Setup Wallpaper Wallpaper1 181 Clock On Off 198 Display Colour Colour1 Colour2 182 Display Mode 8 Multi Items Single Item 192 Key Backlight On Off 276 LCD in charging 9 LCD backlight On Off 191...

Page 27: ...ec 200 msec 160 msec 110 msec 100 msec 90 msec 80 msec 121 16 Privacy Mode 2 19 On Off 194 Base Unit PIN 2 0000 132 34 Repeater Mode 2 On Off 138 35 Register Register Handset 130 34 Cancel Register 3 131 34 Power Failure Auto Off 152 18 Language Display English 110 12 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 2 101 12 Memo Alarm Alarm1 5 Once Daily Weekly Off 720 29...

Page 28: ...onds of charging 10 The preset melodies in this product Ringtone 3 Ringtone 40 are used with permission of 2012 Copyrights Vision Inc 11 If you do not want the unit to ring before the caller information is received set to Off Caller ID subscribers only You can only remove the first ring if the unit rings 2 times or more by default which depends on your service provider telephone company 12 This fe...

Page 29: ...ch you enter the date differs according to the selected display language Example Arabic Persian Month Date English Date Month R Press M N to stop the alarm completely R When the handset is in use the alarm will not sound until the handset is in standby mode R Press any dial key M N or M N to stop the sound but keep the snooze function activated R If you want to make an outside call when the snooze...

Page 30: ...e rejects calls from unwanted callers Caller ID subscribers only The following items are available when storing phone numbers in the call block list 50 max Single Number The unit can reject calls from specific phone numbers Range of Numbers The unit can reject calls that begin with a number stored in the call block list such as a toll free phone number prefix or certain area codes You can also set...

Page 31: ... in a baby s room for example will automatically call the monitoring handset or the phone number stored when it detects sound Important R You should perform a test run of the baby monitor procedure to ensure that the baby monitor feature is set correctly For example test its sensitivity Check the connection if you are diverting the baby monitor to an outside line R This feature should not be used ...

Page 32: ...be displayed Note R The registered name number is displayed Turning off the baby monitor The monitored handset cannot be used while baby monitor is set to On 1 Press M N on the handset being monitored 2 MbN On Off a MOKN 3 MbN Off a MOKN a M N Editing an outside monitoring number 1 Press M N on the handset being monitored 2 MbN On Off a MOKN 3 MbN On a MOKN 4 MbN Select the outside line a M N 5 M ...

Page 33: ...ed automatically In some situations phone numbers stored automatically in the caller list page 36 will include area codes If you do not want to dial the area code when making calls from the caller list you can store the area code which you want the unit to delete automatically Example You have stored the area code 123 If you make a call from the caller list to the phone number 123 456 7890 the uni...

Page 34: ...ering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit Important R The additional handset model recommended for use with this unit is noted on page 4 If another handset model is used certain operations may not be available Registering a handset to the base unit The supplied handset and base unit are pre registered If for some reason the hand...

Page 35: ...at a time Setting the repeater mode 1 M N right soft key 138 2 MbN Select the desired setting a MOKN a M N Registering the DECT repeater KX A405 to the base unit Note R Please use a repeater that has not yet been registered to another unit If the repeater is registered to another unit deregister it first referring to the Installation Guide for the DECT repeater 1 Base unit Press and hold M N for a...

Page 36: ...aced on the base unit or charger Pressing M N Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important R Make sure the unit s date and time setting is correct page 12 Viewing the caller list and calling back 1 M N 2 Press MCN to search from the m...

Page 37: ...N Edit Call a MOKN 4 Edit the number 5 M N Erasing selected caller information 1 M N 2 MbN Select the desired entry 3 M N a MbN Yes a MOKN a M N Erasing all caller information 1 M N 2 M N a MbN Yes a MOKN a M N 37 Caller ID Service TGH21x22xBX_UE_ver021 pdf 37 2014 07 31 15 43 47 ...

Page 38: ...ded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press M N to turn on off the answering system Handset 1 To turn on M N right soft key 327 To turn off M N right soft key 328 2 M...

Page 39: ...back M N Erase currently playing message 1 If pressed within the first 5 seconds of a message the previous message is played Rewinding the message Press and hold M N until the unit plays the desired part of the message R During rewinding the base unit makes a continuous beeping sound Rewinding speed may vary depending on the recorded message R At the beginning of the message the unit plays the mes...

Page 40: ...yback 2 3 Enter the Settings menu 4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Turn answering system on M N Pause message 3 Key Operation 9 or MnN Stop recording Stop playback 0 Turn answering system off 4 4 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message 1 If pressed within the first 5 seconds of a mes...

Page 41: ...an alert call n From the phonebook 1 M N right soft key 338 2 MbN Notification to a MOKN a M N 3 MbN Phonebook a MOKN 4 MbN Select the desired phonebook entry a MOKN 2 times a M N n By entering a phone number 1 M N right soft key 338 2 MbN Notification to a MOKN a M N 3 MbN Manual a MOKN 4 Enter the desired name 16 characters max a MOKN 5 Enter the desired number 24 digits max a MOKN 2 times a M N...

Page 42: ...ge answering system settings The unit s voice guidance prompts you to press certain dial keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Important R In order to operate the answering system remotely you must first set a r...

Page 43: ...olume press MDN or MCN repeatedly You can answer the call by pressing M N on the handset Call screening can be set for each handset The default setting is On 1 M N right soft key 310 2 MbN Select the desired setting a MOKN a M N Number of rings before the unit answers a call You can change the number of times the phone rings Number of Rings before the unit answers a call You can select 2 to 7 ring...

Page 44: ...er the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 Minutes 1 M N right soft key 305 2 MbN Select the desired setting a MOKN a M N Selecting Greeting Only You can select Greeting Only which sets the unit to announce a greeting message to callers but not ...

Page 45: ... Press MFN or MEN to move the cursor left or right Press dial keys to enter characters and numbers Press MCN to erase the character or number highlighted by the cursor Press and hold MCN to erase all characters or numbers Press Aaa to switch between uppercase and lowercase If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to th...

Page 46: ...as the display language Arabic character table is available Persian character table R When you select Persian as the display language Persian character table is available Extended character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase 46 Useful Information TGH21x22xBX_UE_ver021 pdf 46 2014 07 31 15 43 48 ...

Page 47: ... page 20 R Message memory is full Erase unwanted messages page 39 40 R The call block list memory is full Erase unwanted entries page 31 Use rechargeable battery R A wrong type of battery such as Alkaline or Manganese was inserted Use only the rechargeable Ni MH batteries noted on page 4 6 You must first subscribe to Caller ID R You must subscribe to a Caller ID service Once you receive caller inf...

Page 48: ...sconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company I cannot use the Smart Function Key even if the indicator is flashing slowly R Another unit is in use Wai...

Page 49: ... unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference R Move closer to the base unit R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details Sound quality seems to be getting worse R You have registered a handset...

Page 50: ...o Manual off page 25 Answering system Problem Cause solution The unit does not record new messages R The answering system is turned off Turn it on page 38 R The message memory is full Erase unwanted messages page 39 R The recording time is set to Greeting Only Change the setting page 44 R Your service provider telephone company s voice mail service may be answering your calls before the unit s ans...

Page 51: ...d leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorised service centre Caution R To avoid permanent damage do not use a microwave oven to speed up the drying process 51 Useful Information TGH21x22xBX_UE_ver021 pdf 51 20...

Page 52: ...22 Display Clock 26 Colour 26 Display mode 26 Language 12 LCD backlight 26 Wallpaper 26 Do not disturb mode 29 E Eco mode 13 Equalizer 16 Error messages 47 F First ring 25 H Handset Deregistration 34 Locator 10 Name 33 Registration 34 Hold 16 I Intercom 17 K Key finder 23 26 Key lock 17 Keytones 27 M Making calls 15 Missed calls 36 Mute 16 N Noise reduction 16 Nuisance call block 30 P Pause 15 Pho...

Page 53: ...53 Notes TGH21x22xBX_UE_ver021 pdf 53 2014 07 31 15 43 48 ...

Page 54: ...54 Notes TGH21x22xBX_UE_ver021 pdf 54 2014 07 31 15 43 48 ...

Page 55: ...55 Notes TGH21x22xBX_UE_ver021 pdf 55 2014 07 31 15 43 49 ...

Page 56: ...No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Web Site http www panasonic net Panasonic System Networks Co Ltd 2014 PNQX6417ZA PNQX6417ZA PNQX6417ZA TT0814YK0 TGH21x22xBX_UE_ver021 pdf 56 2014 07 31 15 43 49 ...

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