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Panasonic KX-TGF320E, Operating Instructions Manual

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Panasonic KX-TGF320E Operating Instructions Manual Download Page 52

Problem

Cause/solution

I cannot hear a dial tone.

R

Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.

R

The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.

R

Disconnect the base unit from the telephone line and connect the
line to a known working telephone. If the working telephone
operates properly, contact our service personnel to have the unit
repaired. If the working telephone does not operate properly,
contact your phone service provider.

The base unit beeps.

R

New messages have been recorded. Listen to the new messages
(page 42).

The unit does not work during a
power failure.

R

You can insert 2 AAA (R03) batteries (not supplied) into the base
unit that will power the unit temporarily in the event of a power
failure (page 11).

R

The base unit display is blank if the saving mode is 

“

On

”

(page 12).

Menu list

Problem

Cause/solution

The display is in a language I
cannot read.

R

Change the display language (page 15).

I cannot activate the eco mode.

R

You cannot set eco mode when you set the repeater mode 

“

On

”

.

If required, set the repeater mode to 

“

Off

”

 (page 38).

I cannot register a handset to a
base unit.

R

The maximum number of handsets (6) is already registered to the
base unit. Cancel unused handset registrations from the base unit
(page 38).

R

You entered the wrong PIN. If you forget your PIN, see “I cannot
remember the PIN.” (page 52).

I cannot remember the PIN.

R

Change the PIN using the following method.

Handset/Base unit:

1

M

MENU

N#132

2

*7000

3

Enter the new 4-digit base unit PIN. 

a

 

M

OK

N

4

MbN

: 

“

Yes

”

 

a

 

M

OK

N

 

a

 

M

OFF

N

/

M

EXIT

N

Battery recharge

Problem

Cause/solution

The handset beeps and/or 
flashes.

R

Battery charge is low. Fully charge the batteries (page 11).

I fully charged the batteries, but
–

 still flashes or

– the operating time seems to

be shorter.

R

Clean the battery ends ( ,  ) and the charge contacts with a
dry cloth and charge again.

R

It is time to replace the batteries (page 10).

52

Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333

Useful Information

TGF320E(en)_0123_ver020.pdf   52

2015/01/23   18:26:31

Summary of Contents for KX-TGF320E

Page 1: ...m Model No KX TGF320E Before initial use see Getting Started on page 10 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference TGF320E en _0123_ver020 pdf 1 2015 01 23 18 26 28 ...

Page 2: ...block button 22 Storing unwanted callers 22 Phonebook Phonebook 24 Speed dial 25 One touch dial buttons 27 Programming Menu list 28 Alarm 33 Do not disturb mode 34 Baby monitor 34 Other programming 36 Registering a unit 37 Caller ID Service Using Caller ID service 39 Caller list 39 Answering System Answering system 41 Turning the answering system on off 41 Greeting message 41 Listening to messages...

Page 3: ...unit 2 See page 3 for replacement battery information 3 The handset cover comes attached to the handset A B C D E F G H I J Additional replacement accessories Please contact your nearest Panasonic dealer for sales information Accessory item Model number Rechargeable batteries 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset 1 2 V Minimum amperage of 550 mAh Headset RP TC...

Page 4: ...ccessory and consumable items for your product with ease and confidence by phoning our Customer Communications Centre Monday Friday 9 00am 5 00pm Excluding public holidays R Go on line through our Internet Accessory ordering application at www pas europe com R Most major credit and debit cards accepted R All enquiries transactions and distribution facilities are provided directly by Panasonic U K ...

Page 5: ...nic eu Click Downloads a Energy related products information Public Power consumption in networked standby and guidance are mentioned in the web site above For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receip...

Page 6: ...ng Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not use R Do not excessively pull the corded handset cord from the base unit This may cau...

Page 7: ...ter for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not di...

Page 8: ... your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please co...

Page 9: ...tandby Approx 0 12 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 9 Important Information TGF320E en _0123_ver020 pdf 9 2015 01 23 18 26 29 ...

Page 10: ...ear a click 7 7 1 4 6 5 1 2 3 3 3 Note R Use only the supplied Panasonic AC adaptor PNLV226E R Use only the supplied telephone line cord R Follow the directions on the display to set up the unit n Charger Connect the AC adaptor plug to the unit until you hear a click Connect the AC adaptor to the power outlet 1 2 Note R Use only the supplied Panasonic AC adaptor PNLV233E Handset battery installati...

Page 11: ...tteries can be used with the base unit Rechargeable Ni MH batteries 1 2 including the batteries used in your handset s Standard non rechargeable alkaline batteries 3 R Do NOT use manganese batteries R Confirm correct polarities 1 The base unit can fully charge Ni MH batteries in about 15 hours 2 We recommend using Panasonic rechargeable batteries page 3 3 Only insert alkaline batteries once a powe...

Page 12: ...eing received Panasonic Ni MH battery performance optional batteries when operating on backup battery power Operation Saving mode Off On In continuous use 3 hours max 10 hours max Not in use standby 4 hours max 12 hours max Note R Battery performance depends on the type of batteries R Actual battery performance depends on usage and ambient environment Note when setting up Note for connections R Th...

Page 13: ... or speaker volume while talking MFN View the phonebook entry MEN REDIAL View the redial list MCN CID Caller ID View the caller list Base unit A G H I J E A B D C F F U M N L B P R S T K O Corded handset Receiver Speaker Display R The display can be moved back and forth to select the desired angle One touch dial buttons M N M N M N Microphone MSPEED DIALN MRECALLN MCALL WAITN MHOLDN M N LOCATOR IN...

Page 14: ...Eco mode is set to Eco Plus page 16 Item Meaning 1 Noise reduction is set page 19 1 The LCD and key backlight is off page 31 R When displayed next to the battery icon Answering system is on 1 page 41 R When displayed with a number New messages have been recorded page 42 Greeting Only is selected Caller messages are not recorded page 47 1 Battery level 2 Power backup mode is on page 11 1 Alarm is o...

Page 15: ...onds Language setting Display language Handset Base unit 1 MMENUN 110 2 MbN Select your desired language a MOKN 3 Proceed with the operation for your unit Handset MOFFN Base unit MEXITN Date and time You can configure this setting using either the base unit or one of the handsets Handset Base unit 1 MMENUN 101 2 Enter the current date month and year a MOKN Example 12 July 2015 12 07 15 3 Enter the...

Page 16: ...ad of Note R If there is a handset that is not compatible with Eco Plus registered to the base unit Eco Plus is not available If that handset is registered while Eco Plus was already selected the setting changes to Eco Off R When there is another cordless phone in use nearby the base unit transmission power may not be reduced R When eco mode is set to Eco Plus there is a delay between when calls a...

Page 17: ...the speakerphone 1 During a conversation with the corded handset press M N to turn on the speakerphone R You can place the corded handset on the cradle R Speak into the base unit microphone 2 When you finish talking press M N Note R To switch to the receiver lift the corded handset Making a call using the redial list The last 10 phone numbers dialed are stored in the redial list each 24 digits max...

Page 18: ...ct the desired volume while ringing Base unit Press MDN or MCN repeatedly to select the desired volume while ringing OR Press MAMPLIFIED VOLUMEN repeatedly to select the desired volume while ringing R Each press MAMPLIFIED VOLUMEN ringer volume is increased by several levels Useful features during a call Hold Handset 1 Press MMENUN during an outside call 2 MbN Hold a MOKN 3 To release hold press M...

Page 19: ...ment where this handset is being used this feature may not be effective R This feature is not available while using the speakerphone Handset equalizer This feature clarifies the voice of the person you are talking to producing a more natural sounding voice that is easier to hear and understand 1 Press MMENUN while talking 2 MbN Equalizer a MOKN 3 MbN Select the desired setting 4 Press MOKN to exit...

Page 20: ...om the interrupt tone sounds Handset To finish intercom press MOFFN To answer the call press M N Base unit To finish intercom place the corded handset on the cradle If the speakerphone is used press MZN To answer the call lift the corded handset If the speakerphone is used press MZN Making an intercom call Handset 1 M N When 2 or more handsets are registered MbN Select the desired unit a MOKN 2 Wh...

Page 21: ...ncoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press MMENUN for about 3 seconds R To turn key lock off press M N for about 3 seconds Note R Calls to emergency numbers cannot be made until key lock is turned off Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 21 Making Answering Calls TGF320E en _0123_ver020 pdf 21 2015 01 23 18 26 2...

Page 22: ...of Numbers The unit blocks calls that begin with a number stored in the call block list such as a toll free phone number prefix or certain area codes Withheld The unit blocks calls that have no phone number Single phone numbers and ranges of numbers can be stored in the call block list up to 100 items in total Blocking unwanted callers When a call is received the unit does not ring while the calle...

Page 23: ...dit a number MEDITN a Edit the number a MOKN a MOFFN To erase a number MERASEN a MbN Yes a MOKN a MOFFN Base unit 1 MCALL BLOCKN 2 MbN Single Number or Range of Numbers a MOKN 3 MbN Select the desired entry R After viewing press MEXITN to exit 4 To edit a number MEDITN a Edit the number a MOKN a MEXITN To erase a number MERASEN a MbN Yes a MOKN a MEXITN Note R When editing press the desired dial k...

Page 24: ... Save Caller ID a MOKN 4 MbN Phonebook a MOKN 5 To store the name continue from step 3 Editing entries page 25 Base unit 1 MCIDN 2 MbN Select the desired entry a MSAVEN 3 MbN Phonebook a MOKN 4 To store the name continue from step 3 Editing entries page 25 Categories Categories can help you find entries in the phonebook quickly and easily You can change the names of categories Friends Family etc B...

Page 25: ...y page 24 2 MERASEN a MbN Yes a MOKN a MEXITN Erasing all entries Handset Base unit 1 Proceed with the operation for your unit Handset MFN a MMENUN Base unit M N a MMENUN 2 MbN Erase All a MOKN 3 MbN Yes a MOKN 4 MbN Yes a MOKN 5 Proceed with the operation for your unit Handset MOFFN Base unit MEXITN Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call ...

Page 26: ...a speed dial key the edited entry does not transfer to the speed dial key Note for base unit R You can also select the desired entry as follows Press and hold the desired speed dial key 1 to 9 Press MSPEED DIALN and then enter the desired speed dial key 1 to 9 Editing an entry Handset 1 Press and hold the desired speed dial key 1 to 9 a MMENUN 2 MbN Edit a MOKN 3 Edit the name if necessary a MOKN ...

Page 27: ...3 MbN Select the desired entry 4 MOKN a MEXITN Note R If you edit a phonebook entry which is assigned to a one touch dial button the edited entry does not transfer to the one touch dial button Viewing editing erasing an entry Base unit 1 Press and hold the desired one touch dial button M N to M N R After viewing press MEXITN to exit 2 To edit an entry MEDITN a Edit the name if necessary a MOKN a E...

Page 28: ...can program the item Only the base unit can program the item Both the handset and base unit can program the item R To exit the operation press MOFFN on the handset or MEXITN on the base unit R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and...

Page 29: ...inutes Greeting Only 2 305 47 Remote Code 1 306 45 Call Screening On Off 310 46 Answer On 1 327 41 Answer Off 1 328 41 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Unit Set Date Time 1 101 15 Memo Alarm Alarm1 3 Once Daily Weekly Off 720 33 Time Adjustment 1 3 Caller ID Manual 226 Main menu Caller List Operation Code Unit Viewing the caller list 213 39 Helpline Tel No U K 0844 844 3...

Page 30: ...n Off 173 Time Settings Set Date Time 1 101 15 Memo Alarm Alarm 1 3 Once Daily Weekly Off 720 33 Time Adjustment 1 3 Caller ID Manual 226 Talking Caller ID On Off 162 39 Key Finder Setup 6 1 Add New Device for Finder1 7 2 Add New Device for Finder2 3 Add New Device for Finder3 4 Add New Device for Finder4 Change Name 1 Finder1 6561 Finder2 8 6562 8 Finder3 8 6563 8 Finder4 8 6564 8 Register 6571 6...

Page 31: ...trast Level 1 4 2 145 Handset Name 104 36 Display Name On Off 105 36 Contrast Display contrast Level 1 6 3 145 Auto Intercom On Off 273 20 Keytones On Off 165 Call Restrict 1 256 36 Auto Talk 10 On Off 200 18 Line Setup Recall Flash 1 11 900 msec 700 msec 600 msec 400 msec 300 msec 250 msec 200 msec 160 msec 110 msec 100 msec 90 msec 80 msec 121 19 Privacy Mode 1 12 On Off 194 Base Unit PIN 1 0000...

Page 32: ...6 13 Sub menu 1 Sub menu 2 Settings Code Unit Search 655 Battery Check Main menu Ringer Setup 14 Sub menu 1 Sub menu 2 Settings Code Unit Ringer Volume Off 6 6 160 Ringtone Ringtone 1 161 Do Not Disturb Mode On Off On Off 238 34 Start End 23 00 06 00 237 34 Ring Delay 30 sec 60 sec 90 sec 120 sec No Ringing 239 34 Select Category Category 1 9 241 34 First Ring On Off 173 Main menu Contrast 15 Sub ...

Page 33: ...e caller s information after lifting up the handset to answer a call turn off this feature 11 The recall flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 12 To prevent other users from joining your conversations with outside callers turn this feature on 13 Handset only 14 This menu icon is displayed when the key finder is not registered 15 Base unit ...

Page 34: ...o exit 3 Enter the desired hour and minute you wish to start this feature a MOKN 4 Enter the desired hour and minute you wish to end this feature a MOKN 5 Proceed with the operation for your unit Handset MOFFN Base unit MEXITN Changing the start and end time Handset Base unit 1 MMENUN 237 2 Continue from step 3 Turning do not disturb mode on off page 34 Setting the ring delay This setting allows t...

Page 35: ...R The registered unit s name number is displayed Note R When this feature is on another handset or base unit can hear the monitored handset by making an intercom call To monitor from an outside line If you enable this feature the unit will call a pre programmed phone number when the handset detects sound After you answer the call you can listen in on the room where the handset is located n From th...

Page 36: ...pt tone sounds To answer the call with the handset press MOFFN then press M N To answer the call with the base unit press MZN 3 times 1 1 If MMUTEN is pressed press M N 2 times n When monitoring from an outside line Answer the call If you want to respond from the monitoring phone press 1 using tone dialling You can turn off the baby monitor feature by pressing 0 Note R The unit disconnects the cal...

Page 37: ...ed sound may cut in and out during conversations Changing the base unit PIN Important R If you change the PIN Personal Identification Number please make note of your new PIN The unit will not reveal the PIN to you If you forget your PIN see page 52 Handset Base unit 1 MMENUN 132 2 Enter the current 4 digit base unit PIN default 0000 3 Enter the new 4 digit base unit PIN a MOKN 4 MbN Yes a MOKN 5 P...

Page 38: ... 3 Contact your Panasonic dealer for details Important R Before registering the repeater to this base unit you must turn the repeater mode on R Do not use more than one repeater at a time Setting the repeater mode Handset Base unit 1 MMENUN 138 2 MbN Select the desired setting a MOKN 3 Proceed with the operation for your unit Handset MOFFN Base unit MEXITN Registering the DECT repeater KX A405 KX ...

Page 39: ...FFN on a handset Pressing MEXITN on the base unit Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Talking Caller ID Handset Base unit This feature let you know who is calling by announcing the caller information To use this feature you must subscribe to a Cal...

Page 40: ...nit 1 Proceed with the operation for your unit Handset MCN CID Base unit MCIDN 2 MbN Select the desired entry 3 MERASEN a MbN Yes a MOKN 4 Proceed with the operation for your unit Handset MOFFN Base unit MEXITN Erasing all caller information Handset Base Unit 1 Proceed with the operation for your unit Handset MCN CID Base unit MCIDN 2 MERASEN a MbN Yes a MOKN 3 Proceed with the operation for your ...

Page 41: ... 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note for base unit and handset R When the answering system is turned on the ANSWER ON OFF indicator on the base unit lights up is displayed on the handset Greeting message When the unit answers a call a greeting message is played to callers You can use either your own greeting message a pre recorded greeting message Recording your greeting me...

Page 42: ...base unit plays back all messages Operating the answering system during playback Key Operation MDN or MCN OR MAMPLIFIED VOLUMEN 1 Adjust the speaker volume M N Repeat message 2 M N Skip message MPAUSEN Pause message To resume playback press M N M N Stop playback MERASEN Erase currently playing message 1 Each press MAMPLIFIED VOLUMEN speaker volume is increased by several levels 2 If pressed within...

Page 43: ...diting the number before calling back 1 Press MMENUN during playback 2 MbN Edit Call a MOKN 3 Edit the number a M N Erasing all messages 1 MMENUN 325 2 MbN Yes a MOKN a MOFFN Advanced new message alerting features Audible message alert This feature allows the base unit to beep to inform you of a new message arrival when new messages are recorded The base unit beeps 2 times every minute until you l...

Page 44: ...nter the desired number 24 digits max a MOKN 2 times a MEXITN Turning on off the new message alert setting Handset Base Unit 1 MMENUN 338 2 MbN On Off a MOKN 3 MbN Select the desired setting a MOKN 4 Proceed with the operation for your unit Handset MOFFN Base unit MEXITN Editing the set phone number Handset 1 MMENUN 338 2 MbN Notification to a MOKN 3 MMENUN a MbN Edit a MOKN 4 Edit the name if nec...

Page 45: ... list does not show the record However on the base unit redial list it is shown as Message Alert Remote operation Using a touch tone phone you can call your phone number from outside and access the unit to listen to messages or change answering system settings The unit s voice guidance prompts you to press certain dial keys to perform different operations Remote access code A 3 digit remote access...

Page 46: ...mote operation page 45 Answering system settings Call screening Handset Base Unit While a caller is leaving a message you can listen to the call through the unit s speaker To adjust the speaker volume press MDN or MCN repeatedly press MAMPLIFIED VOLUMEN on the base unit repeatedly R Each press MAMPLIFIED VOLUMEN speaker volume is increased by several levels You can answer the call by lifting the c...

Page 47: ...vider before changing this setting Change the number of rings of the voicemail service so that the answering system can answer the call first To do so contact your phone service provider Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 Minutes You can configure this setting using either the base unit or one of the handsets H...

Page 48: ...answering system page 41 For details see page 47 Wall mounting The base unit can be mounted on a wall by changing the wall mounting adaptor s position Note R Make sure that the wall and the fixing method are strong enough to support the weight of the unit R Drive the screws not supplied into the wall Base unit 1 To remove the wall mounting adaptor push down the release levers A Remove the adaptor ...

Page 49: ...ress the appropriate dial key If you do not press any dial key within 2 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek Extended 1 Extended 2 and Cyrillic When in these entry modes except Numeric you can select which character is entered by pressing a dial k...

Page 50: ... and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Cyrillic character table z y 1 2 3 4 5 6 7 8 9 50 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Useful Information TGF320E en _0123_ver020 pdf 50 2015 01 23 18 26 31 ...

Page 51: ...ter subscribing to a Caller ID service this message will not be displayed Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor then reconnect the base unit s AC adaptor Remove the batteries from the handset and then insert them into the handset again If the base unit batteries for power backup are installed remove the...

Page 52: ...display is in a language I cannot read R Change the display language page 15 I cannot activate the eco mode R You cannot set eco mode when you set the repeater mode On If required set the repeater mode to Off page 38 I cannot register a handset to a base unit R The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 38 R Y...

Page 53: ... feature is turned on Turn it off page 21 Caller ID Talking Caller ID Problem Cause solution Caller information is not displayed R You must subscribe to a Caller ID service Contact your phone service provider for details R If your unit is connected to any additional telephone equipment remove and plug the unit directly into the wall jack R If you use a DSL ADSL service we recommend connecting a DS...

Page 54: ...he answering system remotely R The remote access code is not set Set the remote access code page 45 R You are entering the wrong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code page 45 R The answering system is turned off Turn it on page 46 The unit does not emit the specified number of rings R If the first ring is tu...

Page 55: ...ed or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guarant...

Page 56: ...t command code 28 Display Contrast 31 Language 15 Do not disturb mode 34 E Eco mode 16 Equalizer 19 Error messages 51 F First ring 30 H Handset Deregistration 38 Locator 13 Name 36 Registration 37 Hold 18 I Intercom 20 K Key finder 30 32 Key lock 21 Keytones 31 M Making calls 17 Missed calls 39 Mute 18 N Noise reduction 19 Nuisance call block 22 O OK Key 13 14 One touch dial buttons 27 P Pause 17 ...

Page 57: ...57 Notes TGF320E en _0123_ver020 pdf 57 2015 01 23 18 26 31 ...

Page 58: ...58 Notes TGF320E en _0123_ver020 pdf 58 2015 01 23 18 26 31 ...

Page 59: ...59 Notes TGF320E en _0123_ver020 pdf 59 2015 01 23 18 26 31 ...

Page 60: ... If you still have any problems please call the Panasonic DECT Helpline 0844 844 3899 U K 01289 8333 Ireland or contact us through our website www panasonic co uk Buy online via our eShop www shop panasonic eu Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2015 PNQX6781ZA PNQX678...

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