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Panasonic KX-TGF310BX Operating Instructions Manual Download Page 53

Making/answering calls, intercom

Problem

Cause/solution

 is displayed.

R

The handset is too far from the base unit. Move closer.

R

The base unit’s AC adaptor is not properly connected. Reconnect
AC adaptor to the base unit.

R

The handset is not registered to the base unit. Register it
(page 37).

R

Activating eco mode reduces the range of the base unit in standby
mode. If required, turn eco mode off (page 15).

Noise is heard, sound cuts in
and out.

R

You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.

R

Move closer to the base unit.

R

If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.

Sound quality seems to be
getting worse.

R

You have registered a handset that is not recommended (page 4).
The clearest sound quality is only possible by registering the
recommended handset.

The unit does not ring.

R

The ringer volume is turned off. Adjust ringer volume (page 17,
29).

R

Do not disturb mode is turned on. Turn it off (page 33).

I cannot make a call.

R

The dialling mode may be set incorrectly. Change the setting
(page 15).

R

You dialled a call restricted number (page 36).

R

The key lock feature is turned on. Turn it off (page 20).

Caller ID

Problem

Cause/solution

Caller information is not
displayed.

R

You must subscribe to a Caller ID service. Contact your phone
service provider for details.

R

If your unit is connected to any additional telephone equipment,
remove and plug the unit directly into the wall jack.

R

If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.

R

Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.

Caller information is slow to
display.

R

Depending on your phone service provider, the unit may display
the caller’s information at the 2nd ring or later. Set the first ring to

“

Off

”

 (page 29).

R

Move closer to the base unit.

Time on the unit has shifted.

R

Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to 

“

Manual

”

 (off) (page 29).

The name stored in the
phonebook is not fully displayed
while an outside call is being
received.

R

Edit the phonebook entry name to fit in 1 line of text (page 24).

53

Useful Information

KX-TGF310_320BX_UE_0706_ver002.pdf   53

7/29/2015   11:36:02 AM

Summary of Contents for KX-TGF310BX

Page 1: ...ed Cordless Answering System Model No KX TGF320BX Before initial use see Getting Started on page 8 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference KX TGF310_320BX_UE_0706_ver002 pdf 1 7 29 2015 11 35 59 AM ...

Page 2: ...he call block button 21 Storing unwanted callers 21 Phonebook Phonebook 23 Speed dial 24 One touch dial buttons 26 Programming Menu list 27 Alarm 33 Do not disturb mode 33 Baby monitor 34 Other programming 36 Registering a unit 37 Caller ID Service Using Caller ID service 39 Caller list 39 Answering System Answering system 41 Turning the answering system on off 41 Greeting message 41 Listening to ...

Page 3: ...g adaptor 2 1 D Corded handset 1 E Corded handset cord 1 F Rechargeable batteries 3 2 G Handset cover 4 1 H Belt clip 1 I Charger 1 J AC adaptor for charger 5 1 1 PNLV226BX KX TGF310BX KX TGF320BX PNLV226E KX TGF310UE 2 The desk stand wall mounting adaptor comes attached to the base unit 3 See page 4 for replacement battery information 4 The handset cover comes attached to the handset 5 PNLV233BX ...

Page 4: ... an easy to lose item in advance you can locate and find the mislaid item to which the key finder is attached Please visit our Web site www panasonic net pcc products telephone p tga20 Please contact Panasonic or authorised sales department for availability of key finder in your area Other information R Design and specifications are subject to change without notice R The illustrations in these ins...

Page 5: ...s R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not use R Do not excessively pull ...

Page 6: ...l kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may ...

Page 7: ...n other Countries outside the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Note for the battery removal procedure Refer to Handset battery installation on page 8 and Base unit battery installation for power backup on page 9 Specifications R Standard DEC...

Page 8: ... 3 3 3 Note R Use only the supplied Panasonic AC adaptor 1 R Use only the supplied telephone line cord 1 PNLV226BX KX TGF310BX KX TGF320BX PNLV226E KX TGF310UE R Follow the directions on the display to set up the unit n Charger Connect the AC adaptor plug to the unit until you hear a click Connect the AC adaptor to the power outlet 1 2 Note R Use only the supplied Panasonic AC adaptor 1 1 PNLV233B...

Page 9: ...e manganese batteries R Confirm correct polarities 1 The base unit can fully charge Ni MH batteries in about 15 hours 2 We recommend using Panasonic rechargeable batteries page 4 3 Only insert alkaline batteries once a power failure occurs Remove the alkaline batteries when power is restored 1 Disconnect the telephone line cord A 2 Open the battery cover B 3 Install the batteries in the battery co...

Page 10: ... when operating on backup battery power Operation Saving mode Off On In continuous use 3 hours max 10 hours max Not in use standby 4 hours max 12 hours max Note R Battery performance depends on the type of batteries R Actual battery performance depends on usage and ambient environment Note when setting up Note for connections R The AC adaptor must remain connected at all times It is normal for the...

Page 11: ... as follows V MDN MCN MFN or MEN Scroll through various lists and items MDN or MCN Adjust the receiver or speaker volume while talking M N Caller list View the caller list MWN Phonebook View the phonebook entry MTN Redial View the redial list Base unit n KX TGF310 series page 3 1 2 3 4 5 6 7 8 9 0 A G H I J E A B D C F F U M N L B P R S T K O Corded handset Receiver Speaker Display R The display c...

Page 12: ...or MEN Scroll through various lists and items MDN or MCN Adjust the receiver or speaker volume while talking n KX TGF320 series page 3 1 2 3 4 5 6 7 8 9 0 A G H I J E A B D C F F U M N L B P R S T K O Corded handset Receiver Speaker Display R The display can be moved back and forth to select the desired angle One touch dial buttons M N M N M N Microphone M N Speed dial MRN Recall Flash M N Hold M ...

Page 13: ...stem is on 1 4 page 41 R When displayed with a number New messages have been recorded 4 page 42 Item Meaning Greeting Only is selected Caller messages are not recorded 4 page 47 1 Battery level 2 Power backup mode is on page 9 1 Alarm is on page 33 Privacy mode is on page 30 Ringer volume is off page 29 Do not disturb mode is on page 33 Nuisance call blocked 3 page 21 New voicemail message receive...

Page 14: ...set M N Base unit M N Date and time You can configure this setting using either the base unit or one of the handsets Handset Base unit 1 M N 101 2 Enter the current date month and year a MOKN Example 12 July 2015 12 07 15 3 Enter the current hour and minute Example 15 30 15 30 4 MOKN 5 Proceed with the operation for your unit Handset M N Base unit M N Note R The order in which you enter the date d...

Page 15: ...be reduced R When eco mode is active the range of the base unit is reduced in standby mode R If you set repeater mode to On page 38 Eco mode is disabled Eco Mode is not displayed in the display menu page 30 Dialling mode If you cannot make calls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service Yo...

Page 16: ...ress M N Using the speakerphone 1 During a conversation with the corded handset press M N to turn on the speakerphone R You can place the corded handset on the cradle R Speak into the base unit microphone 2 When you finish talking press M N Note R To switch to the receiver lift the corded handset Making a call using the redial list The last 10 phone numbers dialled are stored in the redial list ea...

Page 17: ...DN or MCN repeatedly to select the desired volume while ringing Base unit Press MDN or MCN repeatedly to select the desired volume while ringing OR Press M N repeatedly to select the desired volume while ringing R Each press M N ringer volume is increased by several levels Useful features during a call Hold Handset 1 Press M N during an outside call 2 MbN Hold a MOKN 3 To release hold press M N R ...

Page 18: ...ffective R This feature is not available while using the speakerphone Handset equalizer This feature clarifies the voice of the person you are talking to producing a more natural sounding voice that is easier to hear and understand 1 Press M N while talking 2 MbN Equalizer a MOKN 3 MbN Select the desired setting 4 Press MOKN to exit Note R Depending on the condition and quality of your telephone l...

Page 19: ...com press M N To answer the call press M N Base unit To finish intercom place the corded handset on the cradle If the speakerphone is used press M N To answer the call lift the corded handset If the speakerphone is used press M N Making an intercom call Handset 1 M N When 2 or more handsets are registered MbN Select the desired unit a MOKN 2 When you finish talking press M N Base unit 1 M N When 2...

Page 20: ...ed but all other functions are disabled while key lock is on To turn key lock on press M N for about 3 seconds R To turn key lock off press M N for about 3 seconds Note R Calls to emergency numbers cannot be made until key lock is turned off 20 Making Answering Calls KX TGF310_320BX_UE_0706_ver002 pdf 20 7 29 2015 11 36 00 AM ...

Page 21: ...s that begin with a number stored in the call block list such as a toll free phone number prefix or certain area codes Withheld The unit blocks calls that have no phone number Single phone numbers and ranges of numbers can be stored in the call block list up to 100 items in total Blocking unwanted callers When a call is received the unit does not ring while the caller is being identified If the ca...

Page 22: ...a number M N a Edit the number a MOKN a M N To erase a number M N a MbN Yes a MOKN a M N Base unit 1 M N 2 MbN Single Number or Range of Numbers a MOKN 3 MbN Select the desired entry R After viewing press M N to exit 4 To edit a number M N a Edit the number a MOKN a M N To erase a number M N a MbN Yes a MOKN a M N Note R When editing press the desired dial key to add digits and press MCN to erase ...

Page 23: ... M N 2 MbN Select the desired entry a M N 3 MbN Phonebook a MOKN 4 To store the name continue from step 3 Editing entries page 24 Categories Categories can help you find entries in the phonebook quickly and easily You can change the names of categories Friends Family etc By assigning different ringer tones for different categories of callers you can identify who is calling category ringer tone if ...

Page 24: ...hone numbers in the phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually Handset Base unit 1 During an outside call press M N 2 MbN Select the desired entry 3 Proceed with the operation for your unit Handset M N right soft key to dial the number Base unit...

Page 25: ...ansfer to the speed dial key Note for base unit R You can also select the desired entry as follows Press and hold the desired speed dial key 1 to 9 Press M N and then enter the desired speed dial key 1 to 9 Editing an entry Handset 1 Press and hold the desired speed dial key 1 to 9 a M N 2 MbN Edit a MOKN 3 Edit the name if necessary a MOKN 4 Edit the phone number if necessary a MOKN 2 times a M N...

Page 26: ...3 MbN Select the desired entry 4 MOKN a M N Note R If you edit a phonebook entry which is assigned to a one touch dial button the edited entry does not transfer to the one touch dial button Viewing editing erasing an entry Base unit 1 Press and hold the desired one touch dial button M N to M N R After viewing press M N to exit 2 To edit an entry M N a Edit the name if necessary a MOKN a Edit the p...

Page 27: ...e desired setting a MOKN Note R The unit column shows the unit s that can be used to program the item Only the handset can program the item Only the base unit can program the item Both the handset and base unit can program the item R To exit the operation press M N on the handset or M N on the base unit R In the following table indicates the default settings R In the following table indicates the ...

Page 28: ...r of Rings 2 2 7 Rings 4 Rings Auto 211 46 Recording Time 2 1 Minute 3 Minutes Greeting Only 3 305 47 Remote Code 2 306 45 Call Screening On Off 310 46 Answer On 2 327 41 Answer Off 2 328 41 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Unit Set Date Time 2 101 14 Memo Alarm Alarm 1 3 Once Daily Weekly Off 720 33 Time Adjustment 2 4 Caller ID Manual 226 Main menu Caller List 5 Operat...

Page 29: ... Settings Set Date Time 2 101 14 Memo Alarm Alarm 1 3 Once Daily Weekly Off 720 33 Time Adjustment 2 4 Caller ID Manual 226 Key Finder Setup 8 1 Add New Device for Finder1 9 2 Add New Device for Finder2 3 Add New Device for Finder3 4 Add New Device for Finder4 Change Name 2 Finder1 6561 Finder2 10 6562 10 Finder3 10 6563 10 Finder4 10 6564 10 Register 6571 6572 10 6573 10 6574 10 Cancel Register 6...

Page 30: ... 105 36 Contrast Display contrast Level 1 6 3 145 Auto Intercom On Off 273 19 Keytones On Off 165 Area Code 2 255 36 Call Restrict 2 256 36 Auto Talk 12 On Off 200 17 Line Setup Dial Mode 2 Pulse Tone 120 15 Recall Flash 2 13 900 msec 700 msec 600 msec 400 msec 300 msec 250 msec 200 msec 160 msec 110 msec 100 msec 90 msec 80 msec 121 17 Privacy Mode 2 14 On Off 194 Base Unit PIN 2 0000 132 37 Repe...

Page 31: ...der 8 15 Sub menu 1 Sub menu 2 Settings Code Unit Search 655 Battery Check Main menu Ringer Setup 16 Sub menu 1 Sub menu 2 Settings Code Unit Ringer Volume Off 6 6 160 Ringtone 6 Ringtone 1 161 Do Not Disturb Mode On Off On Off 238 33 Start End 23 00 06 00 237 34 Ring Delay 30 sec 60 sec 90 sec 120 sec No Ringing 239 34 Select Category Category 1 9 241 34 First Ring 2 7 On Off 173 Main menu Contra...

Page 32: ...Vision Inc 7 If you do not want the unit to ring before the caller information is received set to Off Caller ID subscribers only You can only remove the first ring if the unit rings 2 times or more by default which depends on your phone service provider 8 This setting is available when you have the key finder KX TGA20EX Read the installation manual for more information on the key finder 9 For mode...

Page 33: ... you enter the date differs according to the selected display language Example Arabic Persian Month Date English Date Month R Press M N to stop the alarm completely R When the handset is in use the alarm will not sound until the handset is in standby mode R Press any dial key or M N to stop the sound but keep the snooze function activated R If you want to make an outside call when the snooze funct...

Page 34: ...ent areas of the house or place The monitored handset placed in a baby s room for example will automatically call the monitoring handset base unit or the phone number stored when it detects sound Important R You should perform a test run of the baby monitor procedure to ensure that the baby monitor feature is set correctly For example test its sensitivity Check the connection if you are diverting ...

Page 35: ... On Handset 1 Press M N on the handset being monitored 2 MbN On Off a MOKN 3 MbN Off a MOKN a M N Editing an outside monitoring number Handset 1 Press M N on the handset being monitored 2 MbN On Off a MOKN 3 MbN On a MOKN 4 MbN Select the outside line a M N 5 M N a MbN Edit a MOKN 6 Edit the name if necessary a MOKN 7 Edit the phone number if necessary a MOKN 2 times Erasing an outside monitoring ...

Page 36: ...ally In some situations phone numbers stored automatically in the caller list page 39 will include area codes If you do not want to dial the area code when making calls from the caller list you can store the area code which you want the unit to delete automatically Example You have stored the area code 123 If you make a call from the caller list to the phone number 123 456 7890 the unit dials 456 ...

Page 37: ...R The additional handset model recommended for use with this unit is noted on page 4 If another handset model is used certain operations may not be available Registering a handset to the base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit for example is displayed even when the handset is near the base unit re register th...

Page 38: ...Handset M N Base unit M N Registering the DECT repeater KX A405 KX A406 to the base unit Note R Please use a repeater that has not yet been registered to another unit If the repeater is registered to another unit deregister it first referring to the Installation Guide for the DECT repeater 1 Base unit Press and hold M N for about 5 seconds 2 DECT repeater Connect the AC adaptor then wait until the...

Page 39: ...ay if the following operation is performed by one of the units A handset is replaced on the charger Pressing M N on a handset Pressing M N on the base unit Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important R Make sure the unit s date and t...

Page 40: ...3 M N a MbN Yes a MOKN 4 Proceed with the operation for your unit Handset M N Base unit M N Erasing all caller information Handset Base Unit 1 M N 2 M N a MbN Yes a MOKN 3 Proceed with the operation for your unit Handset M N Base unit M N 40 Caller ID Service KX TGF310_320BX_UE_0706_ver002 pdf 40 7 29 2015 11 36 01 AM ...

Page 41: ...nswering system on off The answering system is preset to on Base unit Press M N to turn on off the answering system Handset 1 To turn on M N 327 To turn off M N 328 2 M N Note for base unit and handset R When the answering system is turned on the answer on off indicator on the base unit lights up is displayed on the handset Greeting message When the unit answers a call a greeting message is played...

Page 42: ...tal number of new messages Press M N R During playback M N on the base unit lights R If new messages have been recorded the base unit plays back new messages R If there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation MDN or MCN OR M N 1 Adjust the speaker volume M N Repeat message 2 M N Skip message MPN Pause message To resume ...

Page 43: ... 2 To resume playback MbN Play a MOKN 3 You can also erase as follows M N a MbN Erase a MOKN a MbN Yes a MOKN Calling back Caller ID subscribers only 1 Press M N during playback 2 MbN Call Back a MOKN n Editing the number before calling back 1 Press M N during playback 2 MbN Edit Call a MOKN 3 Edit the number a M N Erasing all messages 1 M N 325 2 MbN Yes a MOKN a M N Advanced new message alerting...

Page 44: ...n By entering a phone number 1 M N 338 2 MbN Notification to a MOKN a M N 3 Enter the desired name 16 characters max a MOKN 4 Enter the desired number 24 digits max a MOKN 2 times a M N Turning on off the new message alert setting Handset Base Unit 1 M N 338 2 MbN On Off a MOKN 3 MbN Select the desired setting a MOKN 4 Proceed with the operation for your unit Handset M N Base unit M N Editing the ...

Page 45: ...all the handset redial list does not show the record However on the base unit redial list it is shown as Message Alert Remote operation Using a touch tone phone you can call your phone number from outside and access the unit to listen to messages or change answering system settings The unit s voice guidance prompts you to press certain dial keys to perform different operations Remote access code A...

Page 46: ...our remote access code again and begin remote operation page 45 Answering system settings Call screening Handset Base Unit While a caller is leaving a message you can listen to the call through the unit s speaker To adjust the speaker volume press MDN or MCN repeatedly press M N on the base unit repeatedly R Each press M N speaker volume is increased by several levels You can answer the call by li...

Page 47: ...your phone service provider before changing this setting Change the number of rings of the voicemail service so that the answering system can answer the call first To do so contact your phone service provider Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 Minutes You can configure this setting using either the base unit or...

Page 48: ...the answering system page 41 For details see page 47 KX TGF320 series page 3 Wall mounting The base unit can be mounted on a wall by changing the wall mounting adaptor s position Note R Make sure that the wall and the fixing method are strong enough to support the weight of the unit R Drive the screws not supplied into the wall Base unit 1 To remove the wall mounting adaptor push down the release ...

Page 49: ... or M N on the base unit 1 to move the cursor to the next space then press the appropriate dial key Arabic Persian R Press MFN on the handset or M N on the base unit 1 to move the cursor to the next space then press the appropriate dial key 1 Base unit navigator key is as follows Model No Left Right KX TGF310 MFN MEN KX TGF320 M N M N Character entry modes The available character entry modes are A...

Page 50: ...character table is available Persian character table R When you select Persian as the display language Persian character table is available Extended character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase 50 Useful Information KX TGF310_320BX_UE_0706_ver002 pdf 50 7 29 2015 11 36 02 AM ...

Page 51: ...e caller information after subscribing to a Caller ID service this message will not be displayed Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor then reconnect the base unit s AC adaptor Remove the batteries from the handset and then insert them into the handset again If the base unit batteries for power backup a...

Page 52: ... The base unit display is blank if the saving mode is On page 10 Menu list Problem Cause solution The display is in a language I cannot read R Change the display language page 14 I cannot activate the eco mode R You cannot set eco mode when you set the repeater mode On If required set the repeater mode to Off page 38 I cannot register a handset to a base unit R The maximum number of handsets 6 is ...

Page 53: ...ke a call R The dialling mode may be set incorrectly Change the setting page 15 R You dialled a call restricted number page 36 R The key lock feature is turned on Turn it off page 20 Caller ID Problem Cause solution Caller information is not displayed R You must subscribe to a Caller ID service Contact your phone service provider for details R If your unit is connected to any additional telephone ...

Page 54: ...code If you have forgotten your remote access code enter the remote access code setting to check your current code page 45 R The answering system is turned off Turn it on page 46 The unit does not emit the specified number of rings R If the first ring is turned off page 29 the number of rings decreases by 1 from the specified number of rings Liquid damage Problem Cause solution Liquid or other for...

Page 55: ...5 Direct command code 27 Display Contrast 30 Language 14 Do not disturb mode 33 E Eco mode 15 Equalizer 18 Error messages 51 F First ring 29 H Handset Deregistration 37 Locator 12 Name 36 Registration 37 Hold 17 I Intercom 19 K Key finder 29 31 Key lock 20 Keytones 30 M Making calls 16 Missed calls 39 Mute 17 N Noise reduction 18 Nuisance call block 21 O One touch dial buttons 26 P Pause 16 Phoneb...

Page 56: ... of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Web Site http www panasonic com Panasonic System Networks Co Ltd 2015 PNQX6801ZA PNQX6801ZA PNQX6801ZA TT0815YM0 E KX TGF310_320BX_UE_0706_ver002 pdf 56 7 29 2015 11 36 02 AM ...

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