Panasonic KX-TGC212 Operating Instructions Manual Download

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Operating Instructions

Digital Cordless Phone

Model No.

KX-TGC210
KX-TGC212
KX-TGC213

Digital Cordless Answering System

Model No.

KX-TGC220
KX-TGC222

Model shown is KX-TGC210.

Before initial use, see “Getting Started”
on page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

Consulte “Guía Rápida Española”, página 45.

For assistance, visit our Web site:

http://www.panasonic.com/help

for customers

in the U.S.A. or Puerto Rico.

Please register your product: http://www.panasonic.com/prodreg

TGC2xx(en_en)_1209_ver030.pdf 1

2013/12/09 11:46:09

Summary of Contents for KX-TGC212

Page 1: ...ted on page 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Consulte Guía Rápida Española página 45 For assistance visit our Web site http www panasonic com help for customers in the U S A or Puerto Rico Please register your product http www panasonic com prodreg TGC2xx en_en _1209_ver030 pdf 1 2013 12...

Page 2: ...Programming Menu list 20 Alarm 24 Silent mode 24 Call block 25 Other programming 26 Registering a unit 26 Caller ID Service Using Caller ID service 27 Caller list 27 Answering System Answering system 29 Turning the answering system on off 29 Greeting message 29 Listening to messages 30 Remote operation 31 Answering system settings 32 Useful Information Voice mail service 34 Wall mounting Charger o...

Page 3: ...KX TGC222 KX TGC220 KX TGCA20 2 Accessory information Supplied accessories No Accessory item Order number Quantity KX TGC210 KX TGC220 KX TGC212 KX TGC222 KX TGC213 A AC adaptor PNLV226Z 1 1 1 B Telephone line cord PQJA10075Z 1 1 1 C Rechargeable batteries HHR 4DPA 2 4 6 D Handset cover 1 PNYNTGCA20SR 1 2 3 E Charger 2 1 2 1 The handset cover comes attached to the handset 2 PNLC1055ZS Silver PNLC1...

Page 4: ...de areas where reception was previously not available This product can be purchased online Please visit our Web site http www panasonic com RangeExtender Other information R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product Expanding your phone system Handset optional KX TGDA20 You can expand your phon...

Page 5: ...not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the ...

Page 6: ... precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from ...

Page 7: ...s such as hills tunnels underground near metal objects such as wire fences etc R Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care R Wipe the outer surface of the product with a soft moist cloth R Do not use benzine thinner or any abrasive powder Other information CAUTION Risk of explosion if battery is replaced by an inco...

Page 8: ...e unit 1 Standby Approx 0 6 W Maximum Approx 3 2 W Base unit 2 Standby Approx 0 7 W Maximum Approx 3 5 W Charger Standby Approx 0 1 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 32 F 104 F 20 80 relative air humidity dry 1 KX TGC210 series page 3 2 KX TGC220 series page 3 8 For assistance please visit http www panasonic com help Important Information TGC2xx en_en _1209_ver030 pdf 8 2013 1...

Page 9: ...lied is required if you have a DSL ADSL service Note R Use only the supplied Panasonic AC adaptor PNLV226 3 4 5 4 1 2 n Charger Connect the AC adaptor to the power outlet 1 Battery installation R USE ONLY rechargeable Ni MH batteries AAA R03 size 1 R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities 1 R Follow the directions on the display to set up the unit For assistance...

Page 10: ... noted on page 4 6 Note for battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level Hi...

Page 11: ... it on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN View the phonebook entry MEN REDIAL View the redial list MCN CID Caller ID View the caller list Base unit n KX TGC210 series page 3 A B Charge contacts M LOCATORN R You can locate a misplaced handset by pressing MLOCATORN For assistanc...

Page 12: ...ff page 14 Silent mode is on page 24 Call sharing mode is off page 23 Alarm is on page 24 Handset number Battery level Blocked call page 25 Clarity booster is on page 15 In use Answering system is being used by another handset or the base unit 1 Line in use Someone is using the line 1 KX TGC220 series page 3 Language settings Display language You can select either English or Español as the display...

Page 13: ... selected 24 hour clock format is used Recording your greeting message Available for KX TGC220 series page 3 You can record your own greeting message instead of using a pre recorded greeting message See page 29 for details 1 MMENUN 302 2 MbN Yes a MSELECTN 3 Record a greeting message a MSTOPN a MOFFN Other settings Dialing mode If you cannot make calls change this setting according to your telepho...

Page 14: ...or PIN in the phonebook a pause is also needed page 19 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 a MDN Pause 2 Dial the phone number a M N Note R A 3 5 second pause is inserted each time you press MDN Pause on the handset Answering calls 1 Lift the handset and press M N or M N when the unit rings 2 When you finish talking press MOFFN or place the...

Page 15: ... 2nd call 2 To switch between calls press MCALL WAITN Note R Please contact your service provider telephone company for details and availability of this service in your area Temporary tone dialing for rotary pulse service users Press TONE before entering access numbers which require tone dialing Handset clarity booster This feature can improve sound clarity when the handset is used in an area wher...

Page 16: ...LECTN You can continue the conversation with the outside caller Intercom Intercom calls can be made between handsets Note R When paging unit s the paged unit s beeps for 1 minute R If you receive an outside call while talking on the intercom you hear 2 tones To answer the call with the handset press MOFFN then press M N Making an intercom call 1 MINTERCOMN When 3 or more handsets are registered Mb...

Page 17: ...same dial key first press MEN to move the cursor to the next space R If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space R in the above table represents a single space Erasing the character or number Press MFN or MEN a MCLEARN R Press and hold MCLEARN to erase all characters or numbers Storing a redial list numb...

Page 18: ... character Press the dial key 0 to 9 or which contains the character you are searching for page 17 MbN Scroll through the phonebook if necessary To search by group MGROUPN MbN Select the desired group a MSELECTN MbN Scroll through the phonebook if necessary 3 M N Editing entries 1 Find the desired entry page 18 2 MMENUN a MbN Edit a MSELECTN 3 Edit the name if necessary a MOKN 4 Edit the phone num...

Page 19: ... 3 Enter the party s name 16 characters max a MOKN 4 Enter the party s phone number 24 digits max a MOKN 5 MSELECTN a MOFFN n From the shared phonebook 1 Press and hold the desired speed dial key 1 to 9 a MADDN 2 MbN Phonebook a MSELECTN 3 MbN Select the desired entry 4 MSAVEN a MOFFN Note R If you edit a phonebook entry which is assigned to a speed dial key the edited entry does not transfer to t...

Page 20: ...the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display menu tree and direct command code table Main menu Phonebook Operation Code Viewing the phonebook entry 280 18 Main menu Caller list Operation Code Viewing the caller list 213 27 Main menu Answering device 1 Sub menu 1 Sub menu 2 Settings Code ...

Page 21: ...com Operation Code Paging the desired unit 274 16 Main menu Set date time Sub menu 1 Sub menu 2 Settings Code Date and time 2 101 13 Alarm Once Daily Off 720 24 Time adjustment 2 4 Caller ID auto Manual 226 Main menu Initial setting Sub menu 1 Sub menu 2 Settings Code Ringer setting Ringer volume Off 6 6 160 14 Ringer tone 5 6 Tone 1 161 Silent mode On Off On Off 238 24 Silent mode Start End 11 00...

Page 22: ...num 2 3 Block calls without phone number On Off 240 25 Speed dial 261 19 Voice mail Store VM access 2 VM Voice mail 331 34 VM tone detect 2 On Off 332 34 LCD contrast Display contrast Level 1 4 2 145 Key tone On Off 165 Caller ID edit Caller ID number auto edit On Off 214 27 Auto talk 7 On Off 200 14 22 For assistance please visit http www panasonic com help Programming TGC2xx en_en _1209_ver030 p...

Page 23: ...available in direct command code 4 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received To turn this feature on select Caller ID auto To turn this feature off select Manual Caller ID subscribers only To use this feature set the date and time first page 13 5 If you subscribe to a distinctive ring service such as IDEN...

Page 24: ...Note R To stop the alarm press MOFFN or place the handset on the base unit or charger R When the handset is in use the alarm will not sound until the handset is in standby mode Silent mode Silent mode allows you to select a period of time during which the handset and or base unit will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for exampl...

Page 25: ...0 digit format And then press MSAVEN Go to step 5 3 MMENUN 4 MbN Save CID a MSELECTN 5 MbN Call block a MSELECTN 6 MbN Yes a MSELECTN 7 Edit the phone number if necessary 24 digits max 8 MSAVEN a MOFFN n By entering phone numbers 1 MMENUN 217 2 MMENUN a MbN Add a MSELECTN 3 Enter the phone number 24 digits max R To erase a digit press MCLEARN 4 MSAVEN a MOFFN Blocking incoming calls that have no p...

Page 26: ...for information on the available model Registering a handset to the base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit re register the handset 1 Handset MMENUN 130 2 Base unit Press and hold MLOCATORN for about 5 seconds R If all registered handsets start ringing press MLOCATORN again to stop then repeat this step 3 Han...

Page 27: ...it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important R Make sure the unit s date and time setting is correct page 13 Viewing the caller list and calling back 1 MCN CID 2 Press MCN to search from the most recent call or MDN to search from the oldest call 3 To call back press M N To exit press MOFFN Note R...

Page 28: ...er s area code are edited automatically This feature can be set for each unit page 22 The default setting is On Note R Phone numbers from the 4 most recently edited area codes are automatically edited Erasing selected caller information 1 MCN CID 2 MbN Select the desired entry 3 MERASEN a MbN Yes a MSELECTN a MOFFN Erasing all caller information 1 MCN CID 2 MERASEN a MbN Yes a MSELECTN a MOFFN 28 ...

Page 29: ...e answering system on off Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note for base unit and handset R When the answering system is turned on the ANSWER ON OFF indicator on the base unit lights up Greeting message When the unit answers a call a greeting message is played to callers You can use either your own gr...

Page 30: ...essage is played Erasing all messages Press MERASEN 2 times while the unit is not in use Using the handset When new messages have been recorded New message is displayed 1 To listen to new messages MMENUN 323 To listen to all messages MMENUN 324 2 When finished press MOFFN Note R You can also use the MPLAYN soft key if displayed to play new messages R To switch to the receiver press M N Operating t...

Page 31: ...ur messages remotely The default setting is 111 Important R To prevent unauthorized access to this product we recommend that you regularly change the remote code 1 MMENUN 306 2 Enter the desired 3 digit remote access code 3 MSAVEN a MOFFN Deactivating remote operation Press in step 2 on Remote access code page 31 R The entered remote access code is deleted Using the answering system remotely 1 Dia...

Page 32: ...an answer the call by pressing M N Call screening can be set for each handset The default setting is On 1 MMENUN 310 2 MbN Select the desired setting a MSAVEN 3 MOFFN Number of rings before the unit answers a call You can change the number of times the phone rings Ring count before the unit answers calls You can select 2 to 7 rings or Toll saver The default setting is 4 rings Toll saver The unit s...

Page 33: ... system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 min 1 MMENUN 305 2 MbN Select the desired setting a MSAVEN a MOFFN Selecting Greeting only You can select Greeting only which sets the unit to announce a greeting message to callers but ...

Page 34: ...3 4444 VM access number Pauses Password PPPP 8888 To erase the voice mail access number 1 MMENUN 331 2 Press and hold MCLEARN until all digits are erased a MSAVEN a MOFFN Voice mail VM tone detection Your service provider telephone company sends special signals sometimes called voice mail tones or stutter tones to the unit to let you know you have new voice mail messages If you hear a series of di...

Page 35: ...rn it off by pressing and holding until the handset beeps Wall mounting Charger only Note R Make sure that the wall and the fixing method are strong enough to support the weight of the unit Drive the screws 1 not supplied into the wall 2 27 2 mm 1 1 16 inches 1 2 For assistance please visit http www panasonic com help 35 Useful Information TGC2xx en_en _1209_ver030 pdf 35 2013 12 09 11 46 11 ...

Page 36: ... the number page 34 Check tel line R The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 9 Error R Recording was too short Try again Invalid R There is no handset registered to the base unit matching the handset number you entered R The handset is not registered to the base unit Register the handset page 26 Requires subscription to Calle...

Page 37: ...annot hear a dial tone R The base unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telep...

Page 38: ...lectrical interference Re position the base unit and use the handset away from sources of interference R Move closer to the base unit R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring R The ringer volume is turned off Adjust the ringer volume page 14 21 R S...

Page 39: ... are not edited automatically R The Caller ID number auto edit feature is turned off Turn it on and try again page 22 R You need to call back the edited number to activate Caller ID number auto edit I cannot dial the phone number edited in the caller list R The phone number you dialed might have been edited incorrectly for example the long distance 1 or the area code is missing Edit the phone numb...

Page 40: ... The unit does not emit the specified number of rings R If the first ring is turned off the number of rings decreases by 1 from the specified number of rings Voice mail Problem Cause solution New Voice Mail is shown on the handset display How do I remove this message from the display R This notification is displayed when your service provider telephone company s voice mail service not the unit s a...

Page 41: ...days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorized service center Caution R To avoid permanent damage do not use a microwave oven to speed up the drying process For assistance please visit http www panasonic com help 41 Useful Information TGC2x...

Page 42: ...he telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make...

Page 43: ...s cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to whic...

Page 44: ... have reduced noise and interference when used with T Coil equipped hearing aids and cochlear implants T Compatible with Hearing Aid T Coil TIA 1083 44 For assistance please visit http www panasonic com help Useful Information TGC2xx en_en _1209_ver030 pdf 44 2013 12 09 11 46 11 ...

Page 45: ...Guía Rápida Española Para obtener ayuda visite http www panasonic com help solo en inglés 45 Guía Rápida Española TGC2xx en_en _1209_ver030 pdf 45 2013 12 09 11 46 11 ...

Page 46: ...46 Para obtener ayuda visite http www panasonic com help solo en inglés Guía Rápida Española TGC2xx en_en _1209_ver030 pdf 46 2013 12 09 11 46 11 ...

Page 47: ...Para obtener ayuda visite http www panasonic com help solo en inglés 47 Guía Rápida Española TGC2xx en_en _1209_ver030 pdf 47 2013 12 09 11 46 11 ...

Page 48: ...48 Para obtener ayuda visite http www panasonic com help solo en inglés Guía Rápida Española TGC2xx en_en _1209_ver030 pdf 48 2013 12 09 11 46 12 ...

Page 49: ... hearing or speech impaired TTY users TTY 1 866 605 1277 Purchase Parts Accessories and Owner s Manual online for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 237 9080 Fax Only Monday Friday 9 am to 9 pm EST Panasonic National Parts Center 20421 84th Avenue S Kent...

Page 50: ...tates or Puerto Rico This Limited Warranty is extended only to the original purchaser and only covers products purchased as new Online Repair Request To submit a new repair request and for quick repair status visit our Web Site at http www panasonic com repair When shipping the unit carefully pack in a padded shipping carton include all accessories and send it prepaid Include a letter detailing th...

Page 51: ...ed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the ex...

Page 52: ...alls 15 Control type 11 Customer support 23 D Date and time 13 Dialing mode 13 Direct command code 20 Display Contrast 22 Language 12 E Eco mode 10 Error messages 36 F Flash 15 23 G Groups 18 H Handset Deregistration 26 Name 26 Registration 26 Hold 15 I Intercom 16 K Key tone 22 L Line mode 23 M Making calls 14 Missed calls 27 Mute 15 P Pause 14 Phonebook 17 Power failure 10 R Redialing 14 Ringer ...

Page 53: ...53 Notes TGC2xx en_en _1209_ver030 pdf 53 2013 12 09 11 46 12 ...

Page 54: ...54 Notes TGC2xx en_en _1209_ver030 pdf 54 2013 12 09 11 46 12 ...

Page 55: ...55 Notes TGC2xx en_en _1209_ver030 pdf 55 2013 12 09 11 46 12 ...

Page 56: ...nasonic com help L FAQ and troubleshooting hints are available For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here Two Riverfront Plaza Newark NJ 07102 5490 Panasonic System Networks Co Ltd 2013 Printe...

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