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Frequently asked questions

Question

Cause/solution

Why is 

w

 flashing?

L

The handset is too far from the base unit. Move closer.

L

The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor 
to the base unit.

L

The handset is not registered to the base unit. Register it.

1

Handset:

 

{

MENU

}

 

(

13

)

2

Base unit: 

Press and hold 

{

LOCATOR

}

 for about 5 seconds until the 

registration tone sounds.

3

Handset:

 Press 

{

OK

}

, then wait until a long beep sounds.

 

How can I increase the 
handset volume level?

L

Press the navigator key 

{^}

 repeatedly while talking.

Why is the conversation 
noisy or cutting off?

L

Try to relocate the base unit so that distance to the handset is minimized.

L

If the same problem occurs even if the handset is next to the base unit, call 
Panasonic customer support at 1-800-211-PANA (1-800-211-7262).

Can I add another 
accessory handset to my 
base unit?

L

Yes, you can add up to 6 handsets (including the handset(s) sold with your own 
base unit) to a single base unit.

L

To purchase accessory handset (KX-TGA939), please visit 
http://www.panasonic.com 
or call 1-800-332-5368. TTY users (hearing or speech impaired users) can call 
1-866-605-1277.

Can I keep the batteries 
charging all the time?

L

You can leave the handset on the charger anytime. This will not harm the 
batteries.

How can I answer a call 
waiting call (2nd call)?

L

Press 

{

CALL WAIT

}

 when you hear the call waiting tone.

For further registration information, visit 

http://www.panasonic.com/RegisterYourHandset

TG9471_QG(e).fm  Page 6  Wednesday, June 22, 2011  2:26 PM

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