background image

Recording your greeting message
1

M

N#302

2

MbN

Yes

 

a

 

M

OK

N

3

After a beep sounds, hold the handset
about 20 cm away and speak clearly into
the microphone (2 minutes and 30
seconds max.).

4

Press 

M

n

N

 to stop recording.

5

MeN

Using a pre-recorded greeting
message

The unit provides 2 pre-recorded greeting
messages:
– If you erase or do not record your own

greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.

– If the message recording time (page 42)

is set to 

Greeting Only

, callers’

messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.

Resetting to a pre-recorded greeting
message

If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.

1

M

N#304

2

M

OK

N

 

a

 

MeN

Playing back the greeting
message
1

M

N#303

2

MeN

Listening to messages

using the base unit

When new messages have been recorded,

M

N

 on the base unit flashes.

Press 

M

N

.

R

If new messages have been recorded, the
base unit plays back new messages.

R

If there are no new messages, the base
unit plays back all messages.

Operating the answering system
during playback

Key

Operation

MjN

 or 

MkN

Adjust the speaker volume

M

N

Repeat message

*1

M

N

Skip message

M

N

Stop playback

M

N

Erase currently playing
message

*1 If pressed within the first 5 seconds of a

message, the previous message is
played.

Rewinding the message

Press and hold 

M

N

 until the unit plays the

desired part of the message.

R

During rewinding, the base unit makes a
continuous beeping sound. Rewinding
speed may vary depending on the recorded
message.

R

At the beginning of the message, the unit
plays the message at normal speed.

Fast-forwarding the message

Press and hold 

M

N

 until the unit plays the

desired part of the message.

R

During fast-forwarding, the base unit makes
a continuous beeping sound.
Fast-forwarding speed may vary depending
on the recorded message.

R

Even if you press and hold 

M

N

 when the

end of this message is played, the next
message is played at normal speed.

37

Answering System

PNQX5803YA_0719_ver122.pdf   37

2013/07/19   10:53:45

Summary of Contents for KX-TG6811NZ

Page 1: ...ring System Model shown is KX TG6811 Before initial use see Getting Started on page 10 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Please access our online customer survey http panasonic net pcc tel q PNQX5803YA_0719_ver122 pdf 1 2013 07 19 10 53 42 ...

Page 2: ...ed Dial Speed dial 23 Programming Programmable settings 24 Special programming 29 Registering a unit 32 Caller ID Service Using Caller ID service 34 Caller list 34 Answering System Answering system 36 Turning the answering system on off 36 Greeting message 36 Listening to messages using the base unit 37 Listening to messages using the handset 38 Advanced new message alerting features 39 Remote ope...

Page 3: ...6821 KX TGA681 2 KX TG6891 1 KX TG6821 KX TGA681 1 1 A key finder KX TGA20AZ is supplied in this model The key finder is pre registered to the unit By attaching the key finder to an easy to lose item in advance you can locate and find the mislaid item Read the installation guide for more information on the key finder R The suffix NZ in the following model numbers will be omitted in these instructi...

Page 4: ...antity KX TG6811 KX TG6821 KX TG6891 KX TG6812 KX TG6822 A AC adaptor for base unit PNLV226AL 1 1 B Telephone line cord 1 1 C Rechargeable batteries 1 2 4 D Handset cover 2 1 2 E Charger 1 F AC adaptor for charger PNLV233AL 1 1 See page 5 for replacement battery information 2 The handset cover comes attached to the handset n For KX TG6891 No Accessory item Part number Quantity G Key finder KX TGA2...

Page 5: ...Digital Cordless Phone and attaching it to an easy to lose item in advance you can locate and find the mislaid item to which the key finder is attached Please visit our Web site http panasonic net pcc products telephone p tga20 Please contact Panasonic or authorised sales department on the back cover for availability of key finder in your area Expanding your phone system Handset optional KX TGA681...

Page 6: ...t allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the te...

Page 7: ...1 Emergency Service R To minimise the possibility of lightning damage when you know that a thunderstorm is coming we recommend that you Unplug the telephone line cord from the phone socket Unplug the AC adaptor from the AC power outlet R The earpiece on the handset is magnetised and may retain small metallic objects R The unit s answering system only responds to Distinctive Alert cadence s DA1 and...

Page 8: ...motors R The product should be kept free from excessive smoke dust high temperature and vibration R The product should not be exposed to direct sunlight R Do not place heavy objects on top of the product R When you leave the product unused for a long period of time unplug the product from the power outlet R The product should be kept away from heat sources such as radiators cookers etc It should n...

Page 9: ...rage power per channel R Power source 220 240 V AC 50 60 Hz R Power consumption Base unit 1 Standby Approx 0 6 W Maximum Approx 2 5 W Base unit 2 Standby Approx 0 8 W Maximum Approx 3 1 W Charger Standby Approx 0 12 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry 1 KX TG6811 series page 3 2 KX TG6821 series page 3 Note R Design and specifications are subject ...

Page 10: ... Press plug firmly Click To single line telephone socket DSL ADSL filter n Charger R Use only the supplied Panasonic AC adaptor PNLV233AL To power outlet Click Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY R When the date and time setting is displayed see page 15 10 Getting Started P...

Page 11: ...rging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Low Needs charging Panasonic ...

Page 12: ...tures 2 soft keys By pressing a soft key you can select the feature shown directly above it on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items MDN or MCN Adjust the receiver or speaker volume while talking MCN Caller list View the caller list MFN W Phonebook View the phonebook entry MEN T Redial View the redial list Base unit n KX TG6811 series page 3 B A Charge...

Page 13: ...he LCD and key backlight is off page 27 R When displayed next to the battery icon Answering system is on 2 page 36 R When displayed with a number New messages have been recorded 2 page 38 Greeting Only is selected as the caller s recording time In this case the answering system answers calls with a greeting message and caller messages are not recorded 2 page 42 Battery level Alarm is on page 29 Eq...

Page 14: ...handsets page 16 29 n Stops recording or playback 1 Stores phone numbers page 17 Erases the selected item Icon Action Allows you to make an intercom call page 44 C Erases a number character Puts the call on mute 1 KX TG6821 series page 3 Handset main menu icons The following icons are shown when you press M N right soft key in standby mode Icon Feature Answer System 1 Time Settings Intercom Initia...

Page 15: ... When the NR indicator flashes rapidly you can Answer the call outside call intercom page 17 44 Stop the alarm sound page 30 Stop paging page 44 n When the NR indicator flashes slowly in standby mode you can Listen to new messages 1 page 38 View the caller list when there are missed calls page 35 To activate these features their Smart Function Key must be On page 16 1 KX TG6821 series page 3 Using...

Page 16: ... handset enables you to activate the eco function with one touch By activating eco mode your unit can reduce the base unit transmission power by up to 90 in standby mode You can turn on off one touch eco mode by just pressing MR ECON The default setting is Normal When the one touch eco mode is on Low is temporarily displayed and is shown on the handset display instead of When the one touch eco mod...

Page 17: ...sired phone number a M N 3 MbN Yes a MOKN a MeN Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 22 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone n...

Page 18: ...e call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press M N during conversation R flashes 2 To return to the conversation press M N again Recall flash MR ECON allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note R To change the recall f...

Page 19: ...at no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press M N for about 3 seconds R is displayed R To turn key lock off press M N for about 3 seconds Note R Calls to emergency numbers cannot be made until key lock is turned off Power back up operation When a power failure occurs the charged handset tempora...

Page 20: ... is turned on automatically and the call is made 3 When the other party answers the call keep the handset on the base unit and talk using the speakerphone 4 When you finish talking press MeN Note R In step 2 if you do not place the handset on the base unit within 1 minute the power back up mode turns off In this case press MeN on the handset and dial the phone number Then try again from step 2 n W...

Page 21: ...2 MbN Select the desired entry R You can scroll through the phonebook entry by pressing and holding MCN or MDN 3 M N Searching by first character 1 M N or MFN W R Change the character entry mode if necessary M N a MbN Select the character entry mode a MOKN 2 Press the dial key 0 to 9 or which contains the character you are searching for page 45 R Press the same dial key repeatedly to display the f...

Page 22: ...honebook without having to dial manually 1 During an outside call press M N 2 MbN Phonebook a MOKN 3 MbN Select the desired entry 4 Press M N right soft key to dial the number Note R When storing a calling card access number and your PIN in the phonebook as one phonebook entry press MDN Pause to add pauses after the number and PIN as necessary page 17 22 Shared Phonebook PNQX5803YA_0719_ver122 pdf...

Page 23: ...ry which is assigned to a speed dial key the edited entry does not transfer to the speed dial key Editing an entry 1 Press and hold the desired speed dial key 1 to 6 a M N 2 MbN Edit a MOKN 3 Edit the name if necessary 16 characters max page 45 a MOKN 4 Edit the phone number if necessary 24 digits max a MOKN 2 times a MeN Erasing an entry 1 Press and hold the desired speed dial key 1 to 6 a M N 2 ...

Page 24: ...N a Enter the desired code Example Press M N 101 2 Select the desired setting a MOKN R This step may vary depending on the feature being programmed R To exit the operation press MeN Note R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and dir...

Page 25: ...ecording Time 2 1 1 Minute 3 3 Minutes 0 Greeting Only 3 305 42 Remote Code 2 306 40 Call Screening 1 On 0 Off 310 36 Answer On 2 327 36 Answer Off 2 328 36 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 2 101 15 Memo Alarm 1 3 Alarm1 3 1 Once 2 Daily 3 Weekly 0 Off 720 29 Time Adjustment 2 4 1 Caller ID 0 Manual 226 Main menu Intercom Operation Code Paging the desired u...

Page 26: ... On 0 Off 173 Time Settings Set Date Time 2 101 15 Memo Alarm 1 3 Alarm1 3 1 Once 2 Daily 3 Weekly 0 Off 720 29 Time Adjustment 2 4 1 Caller ID 0 Manual 226 Handset Name 104 30 Key Finder Setup 8 1 Add new device for Finder1 9 2 Add new device for Finder2 3 Add new device for Finder3 4 Add new device for Finder4 Change Name 2 Finder1 6561 Finder2 10 6562 11 Finder3 10 6563 11 Finder4 10 6564 11 Re...

Page 27: ...200 18 Line Setup Recall Flash 2 14 0 900 msec 1 700 msec 2 600 msec 3 400 msec 4 300 msec 5 250 msec G 200 msec 160 msec 6 110 msec 7 100 msec 8 90 msec 9 80 msec 121 18 Privacy Mode 2 15 1 On 0 Off 194 Base Unit PIN 2 0000 132 32 Repeater Mode 2 1 On 0 Off 138 33 Register Register H set 130 32 Cancel Register 3 131 32 Power Failure 1 Auto 0 Off 152 19 Language Display English 110 15 Main menu Ca...

Page 28: ...ically adjust the date and time each time caller information including date and time is received To turn this feature on select Caller ID To turn this feature off select Manual Caller ID subscribers only To use this feature set the date and time first page 15 5 The ringer tone may continue to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one ...

Page 29: ...t memo can also be displayed for the alarm A total of 3 separate alarm times can be programmed for each handset You can set one of 3 different alarm options once daily or weekly for each alarm time Important R Set the date and time beforehand page 15 1 M N 720 2 Select an alarm by pressing 1 to 3 a MOKN 3 MbN Select the desired alarm option a MOKN Off Turns alarm off Go to step 9 Once An alarm sou...

Page 30: ...ep 3 Turning night mode on off page 30 Setting the ring delay This setting allows the handset to ring during night mode if the caller waits long enough After the selected amount of time passes the handset rings If you select No Ringing the handset never rings during night mode 1 M N 239 2 MbN Select the desired setting a MOKN a MeN Note R When the answering system answers the call this feature doe...

Page 31: ... to dial the area code when making calls from the caller list you can store the area code which you want the unit to delete automatically Example You have stored the area code 09 If you make a call from the caller list to the phone number 09 456 7890 the unit dials 456 7890 1 M N 255 2 Enter an area code 5 digits max a MOKN a MeN Note R The use of this feature can prevent a National Call from bein...

Page 32: ...e handset 1 Handset M N 130 2 Base unit Proceed with the operation for your model n KX TG6811 series page 3 Press and hold M N for about 5 seconds No registration tone n KX TG6821 series page 3 Press and hold M N for about 5 seconds until the registration tone sounds R If all registered handsets start ringing press M N again to stop then repeat this step R The next step must be completed within 90...

Page 33: ... be used once is displayed Registering the DECT repeater KX A405 to the base unit Note R Please use a repeater that has not yet been registered to another unit If the repeater is registered to another unit deregister it first referring to the Installation Guide for the DECT repeater 1 Base unit Proceed with the operation for your model n KX TG6811 series page 3 Press and hold M N for about 5 secon...

Page 34: ...caller list from the most recent call to the oldest R If the unit cannot receive caller information the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service Private Caller The caller requests not to send caller information R If the unit is connected to a PBX system caller information may not be properly received Contact your PBX supplier Misse...

Page 35: ...the handset to view the caller list after pressing M N R When the unit has new messages 1 and missed calls the unit can be operated to play the new messages first and then show the missed calls 1 KX TG6821 series page 3 Editing a caller s phone number before calling back The caller s telephone number which is sent to your telephone from your local telephone exchange includes 0 and an area code pre...

Page 36: ...m is turned on If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press M N to tur...

Page 37: ...he base unit flashes Press M N R If new messages have been recorded the base unit plays back new messages R If there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation MjN or MkN Adjust the speaker volume M N Repeat message 1 M N Skip message M N Stop playback M N Erase currently playing message 1 If pressed within the first 5 sec...

Page 38: ...e during playback 3 Enter the Settings menu 4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Turn answering system on Key Operation M N Pause message 2 9 or MnN Stop recording Stop playback 0 Turn answering system off 4 3 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message 1 If pressed within the first 5 second...

Page 39: ...he call Storing a phone number to which the unit makes an alert call n From the phonebook 1 M N 338 2 MbN Notification to a MOKN a M N 3 MbN Phonebook a MOKN 4 MbN Select the desired phonebook entry a MOKN a MeN n By entering a phone number 1 M N 338 2 MbN Notification to a MOKN a M N 3 MbN Manual a MOKN 4 Enter the desired name 16 characters max page 45 a MOKN 5 Enter the desired number 24 digits...

Page 40: ...ssages or change answering system settings The unit s voice guidance prompts you to press certain dial keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Important R In order to operate the answering system remotely you must...

Page 41: ...Auto The default setting is 5 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 40 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the...

Page 42: ... 1 M N 305 2 MbN Select the desired setting a MOKN a MeN Selecting Greeting Only You can select Greeting Only which sets the unit to announce a greeting message to callers but not record messages Select Greeting Only in step 2 on Caller s recording time page 42 Note R When you select Greeting Only If you do not record your own message the unit will play the pre recorded greeting only message askin...

Page 43: ...vider telephone company not your telephone When you have new messages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important R If still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds R To use the voice mail service provi...

Page 44: ...conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press M N to put the call on hold 2 MbN Intercom a MOKN 3 MbN Select the desired unit a MOKN 4 Wait for the paged party to answer R If the paged party does not answer press M N to return to the outside call 5 To complete the transfer Press MeN R The o...

Page 45: ...press the appropriate dial key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek Extended 1 Extended 2 and Cyrillic When in these entry modes except Numeric you can select which character is entered by pressing a dial ...

Page 46: ...are used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Cyrillic character table z y 1 2 3 4 5 6 7 8 9 46 Useful Information PNQX5803YA_0719_ver122 pdf 46 2013 07 19 10 53 45 ...

Page 47: ...has not been connected yet or not connected properly Check the connections page 10 Error R Recording was too short Try again Memory Full R The phonebook memory is full Erase unwanted entries page 21 R Message memory is full Erase unwanted messages page 37 38 R The call barred list memory is full Erase unwanted entries page 31 Use rechargeable battery R A wrong type of battery such as Alkaline or M...

Page 48: ...power on page 14 I cannot hear a dial tone R Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration R The base unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone opera...

Page 49: ...or is not properly connected Reconnect AC adaptor to the base unit R The handset is not registered to the base unit Register it page 32 R Activating one touch eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 16 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base...

Page 50: ... ADSL JetStream service we recommend that you contact your DSL ADSL service provider to have a DSL ADSL Splitter installed We do not recommend the use of generic DSL ADSL filters Contact your DSL ADSL service provider for details R Other telephone equipment such as a monitored Burglar Alarm or the modem in the SKY Digital decoder may be interfering with this unit Disconnect the other equipment and...

Page 51: ... the remote access code setting to check your current code page 40 R The answering system is turned off Turn it on page 41 The unit does not emit the specified number of rings R If the first ring is turned off the number of rings decreases by 1 from the specified number of rings Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset base unit R Disconnect the...

Page 52: ...D AS AN BENEFIT AND DOES NOT AFFECT YOUR LEGAL 1 Pick up and delivery 2 Batteries 3 Repairs when the product has not been used in accordance with the Operating Instructions Manual or has been modified 4 Normal maintenance and cleaning as required in the product s Operating Instructions Manual 5 Service calls to a Correct the set up of the product b Instruct you how to use the product c Replace fus...

Page 53: ...5 Direct command code 24 Display Contrast 27 Language 15 E Eco mode 16 Equalizer 19 Error messages 47 F First ring 26 H Handset Deregistration 32 Locator 44 Name 30 Registration 32 Hold 18 I Incoming call barring 30 Intercom 44 K Key finder 26 28 Key lock 19 Keytones 27 M Making calls 17 Missed calls 34 Mute 18 N Night mode 30 Noise reduction 19 P Pause 17 Phonebook 21 PIN 32 Power failure power b...

Page 54: ...54 Notes PNQX5803YA_0719_ver122 pdf 54 2013 07 19 10 53 46 ...

Page 55: ...55 Notes PNQX5803YA_0719_ver122 pdf 55 2013 07 19 10 53 46 ...

Page 56: ...h your purchase receipt here Customer Care Centre Tel No 09 272 0178 or website www panasonic co nz Sales Department 350 Te Irirangi Drive East Tamaki Private Bag 14911 Panmure Auckland New Zealand Phone 09 272 0100 Fax 09 272 0137 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2013 PNQX5803YA PNQX5803YA PNQX5803YA TT0113YK1083 E PNQX5803YA_0719_ver122 pdf...

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