Useful Information
60
Call Display
Problem
Cause/solution
The handset does not
display the caller’s name
and/or phone number.
L
You have not subscribed to Call Display service.
Contact your telephone service provider to subscribe.
L
If your base unit is connected to any additional
telephone equipment such as a Call Display box or
cordless telephone jack, disconnect the base unit from
the equipment and plug the base unit directly into the
wall jack.
L
If your base unit is connected to a telephone line with
DSL service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L
The name display service may not be available in some
areas. Contact your telephone service provider for
details.
L
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L
The caller requested not to send caller information
(page 31).
L
If a call is being transferred to you, the caller information
is not displayed.
L
Generally, caller information is displayed from the 2nd
ring.
I cannot dial the phone
number edited in the
caller list.
L
The phone number you dialed might have an incorrectly
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 32).
The 2nd caller’s
information is not
displayed during an
outside call.
L
In order to use Call Display, Call Waiting, or Visual Call
Waiting, you must first contact your telephone service
provider and subscribe to the desired service.
After subscribing, you may need to contact your
telephone service provider again to activate this
specific service, even if you already subscribed to both
Call Display and Visual Call Waiting services.
TG6700C(e).book Page 60 Thursday, May 25, 2006 11:57 AM
